Micromax Informatics Complaints & Reviews

Dear Team, Myself Mr. Pravin. i have given my mobile for repairing at M/S Tech Solution, Shivaji Nagar, Pune.Maharashatra from last four months in that period they provide me four different jobsheet no one of them is W[protected]. my mobile has volume key issue that's why i give it to mobile center but they change display with another faulty display without concern me i complain against this & return back mobile to service center for change display(i clearly Wright that for display change) but he replaced center body with old and scratches center body. i shouted on that people for this nonsense's. They were agreed for replacing those part with new one. But after 15 days they call me for collect your mobile. When i reach in Micromax office then i found that service center employee mess with each other and mobile not yet repaired. They give me fourth jobsheet no and said that yourmobile going to L3 repairing. After some days i m going to take follow up. they said that your mobile going to the Delhi office for repairing. Kindly look into this issue, without phone we unable to do daily work and my phone from last four month not in my hand that's why i am not satisfied with the services provided to the customers. So kindly do the needful done as soon as possible. Regards Pravin [protected] [protected]@yahoo.co.in

Micro max service center is not doing work well. Because I have given mobile in service center and service man say that you have to stay for 10 days . I have not purchased mobile to submit in service center but for use please help me. I want my mobile immediately

Dear CC, I have canvas 2 A110Q modal, i bought in 24 March 2014, There is problem on my display like thumb spot on screen. I have visited two time at service center last two weeks. They resolve the spot issue after one days. But after resolving issue it is again getting same issue after using two days later. In Atta Noida service center spot removed, then told it is ok issue will not come. I use two three days again spot appear on screen. Please suggest what should do, in future this situation never i will buy Micromax phone

dear sir, i am the customer of micromax and my mobile is creating problem, so i have given my mobile for repairing at gumanpura service station, Kota, Rajasthan on 14 august 2014. After 3 weeks my problem has not been resolved till today 5 september 2014. My jobsheet no is - NO[protected] and also my mobile 1 year warranty is also expired on 2 september 2014.So i am not satisfied with the services provided to the customers. So kindly do the needful done as soon as possible. Regards Hemant Diggiwal [protected] hemant.[protected]@rcap.co.in

Last dt 28.07.2014 submit my hand set for service center (M/S TAMANA INFOTECH) battery for destroys till date no any reply for my hand set pls neet fully this issue my complied no w[protected] vivek bhalekar [protected]

Dear Sir
My Name: kishore G
I am very disappointed after purchasing the mobile from Micromax A177 from reliance store Rajhamundry on 31st may 2014
Immediately after 15 dates my struggle starts with your mobile the power button is not working properly
After 16th day the Mobiles starts hang and after several days adjusting this case on 16th July 2014 mobile completely dead
Now the drama starts with the micromax mobile
I have given the mobile for servicing in Raigarh on 17th July 2014
Till date the mobile is not rectified and nor return by their stupid servicing team
I don’t know whether I will get the mobile or not but the thing is this is the first time I have purchased a mobile from Micromax after getting a message from my colleagues that please support indian companies by purchasing the mobiles from Micromax
Like this cases how can I believe this stupid micromax for purchasing
Please let me know when will I get my mobile after rectification
Regards
Kishore G
[protected]

I owns Micromax Canvas 2+ and got changed my Touch worth Rs.1850 from Authorised Service centre in Panipat named M/s Gaurav Communication, which was committed by service center owner that if it will not work properly we will change it within a week, now they are asking for my handset to be retained by saying that we will keep it for one week then only we will change the touch.

As the handset is smartfone and i have all my office in this and i dont have any backup handset, i asked them to arrange the Touch as i have already made payment to them.


now they started miss behaving with me by saying that we will not change the touch. they denied to talk to customer care executive as well when i called toll free no.[protected]

I have purchase the above item with imei no [protected] from m/s video tech elctronic, adda market asansol, dist burdwan wb pin713301 with rs 1600/ on 30/07/2014. The problem of this modem slow running and installing after every diconnection. Then i visit with asansol service center on 04/08/2014 and they says me for sofetware problem and againn software istall in this above modem . After same face from the above item and again visit with service center, asansol . They recive the above and send for replace . On 05/09/2014 after replacement of the above modem they give a modem in red color . But the same problem faces frpm new replace modem ( imei no is [protected] and model no mmx3777g ). I asked to the representative of theis service center that the imei no same or not same. The reprsentative told me " the imei no is same and model is also same".

My question is how long day for a good modem and also why cheat with me day day from your service center whereas the new purchase modem is use one or two day. From purchase date 30/07/2014.

I will visit with your service center on 06/09/2014 for the above problem .


Thanking you
Yours faith fully
Dipankar dey
[protected]

I had purchased a micromax unite 2 on 31st August 2014. We have been noticing many issues regarding the functioning of this phone since the very day we purchased it. We waited for 2 days hoping it would start responding properly, but then the problems just got worse. As soon as we turned on the camera it would just hang and it turned pitch black and even if it started, no pictures could actually be stored on the memory card. And now after 2 days even the camera does not respond. Even the battery function is not proper. It so happens that after switching off the phone it wouldn't turn on until the battery was removed and again inserted in. The photos which were stored on the memory stick could not be deleted whatsoever. The phone's IMEI number is-[protected], and we would like this instrument to be replaced. Awaiting a positive response

Dear sir, I am sourabh jagdale, purchased micromax canvas Magnus on 6th Jan 2014 via flipkart (which is the biggest mistake of mine till now ) After few months the phone was getting hang and its display got problem the touch was not functioning .hence I submitted my phone ( IMEI NO .[protected]) In “Krishna Telesystem-autorised service centre of micromax, near kmall, takka panvel-410206. On 1ST AUGUST 2014. Its more than 35 days and still my phone is in service centre!!! I really cant believe how can they take soo much time to repair ..they have given me the mobile number ([protected]) which is not in operation ! After 15 days I went there to get my phone but they refused and told me that my phone is under repair and you will get it soon .i took another number ([protected]) and called them again and again but I didn’t get any kind of response .its really irritating. this service is like hell !! I will never buy micromax again also I will tell everyone not to buy micromax !! worst !! I have lost my 14000…. my contact details are mobile number :[protected]/[protected] email :[protected]@gmail.com

A110Q display touch screen not working. Given to Anand communications pathankot, punjab on 23 aug 14 for warranty repairs. docket no N[protected]. No action by service center even after 12 days. Told to contact company at [protected]. complaint lodged on 04 sep with company [protected]. company says will take 20 days from complaint date lodged. Then what is the purpose of repair center.and why 12 days from repair center r not being counted. Thus for more than 30 days i will without phone. for gross inefficiency and mismanagement between company and repair center pathankot i am suffering without phone. Request speed up repairs or provide new replacement phone without further delay

Minutes of Mailing are as Follows: 1. Purchased the Micromax Mobile Phone X329 Dated: 01/08/14 from Belgachia Kolkata and Deliver to the Service Centre dated: 04/08/14 for Repairing to LCD (Display) and Keypad. 2. On dated: 10/08/14 the Concerned Person in Service Centre i.e 17, Ganesh Chandra Avenue told that the Parts are yet not received. 3. On Dated : 28/08/14 again visited to Service Centre for Enquire about the X329 Mobile Phone for the Delivery but they again told me that the Parts are yet not Received and on the day they can’t Procure any mobile for Repair but the Open Their Delivery of the Mobile Phones for 31/08/14. 4. On dated: 04/09/14 Again visited to Service Centre but they again told me the Parts are yet not received and I got irritated that its nearly about 1 Month the Parts haven’t Received and I have been transferred From Kolkata to Jharkhand because we are in transferrable job, So I Request you to Suggest me an Corrective Solution and I can’t left the Mobile to Service Centre. 5. Please Find the Attached Job Sheet of the Service Centre. 6. For any Query Please Call on this Number : [protected]

I have purchased Mobile with IMEI/ESN No. [protected]/[protected] and have given the same to baroda service station M/s Krishna Mobiles, they are scoundrel people not attending the phone call and if they lift the call are keeping the same to a side and not responding on the same the contact no. is [protected]. I would like to know have i purchased the new mobile for keeping it at service station the same was given on 26/08/14 for manufacturing defect of display. when i shall be receiving my mobile. if the same is not repairable issue my a fresh mobile of same model or return my money immediately.

Dear Sir This is for the escalation case of Mr. Sumit Aggarwal using Micromax Tab P410i. i had submitted the handset at the Cariano Telecom service center on the 20th May 2014 with jobsheet no. N[protected] and the job work was completed on the 28/07/14. I got the tab back after 3 months. In between the waiting period the customer spoke to customer care with Mr. Suresh (Gurgoan) directly and was committed to get a Micromax Canvas Doodle 3 instead of the tab. But the tab was giving problems again so the new jobsheet was created N[protected] with more problems in it. the tab also is not repaired and still giving me problems. so then the company persons says they cant repair this tab and give me a new doodle 3 instead of it. till now, i dont have anything. i have personally meet mr vivek ASM who said u will get the doodle 3 positively next week. still i dont have anything from may. i have purchased this tab on[protected] n my tab is in warranty. i have used less than a month and hundreds of phone calls and personally meeting with mr. rakshit the owner of Cariano Telecom i have find nothing. so please help me out this. the company policy is if the tab is not repaired within 45 days thy will send u a new handset. i have nothing from last 4 months. thanking you sumit [protected]

I have purchased I Micromax A290, before the billing I checked the specification and it is said that SD card can be use. After Billing when Mobile store guys try to fit the SD card and Nano SIM in the same slot. Same is not fitting. I have tried also but same is not happening. This is completely cheating. and the issue is I can't refund set also. Please solve the issue ASAP or refund my complete money. My complaint also with the mobile store team who already know the issue but didn't tell me while billing.

Dear team I was submitted my A110 canvas handset for repair at SIMRAN ENTERPRISES 7 First floor, rani ka bagh opp distt library near petrol pump Amritsar as on 22 august 2014 and that time service team told me that u will collect your set with 3 days and now almost 12 - 13 days gone but still he don't repair my set and when I call in service centre at given contact number on their challan that number is[protected] but he even cant pick my phone. I call 100 times but he don't given me any response. Please do the needful.

Micro max A-67, mobile given for repair under warranty on 26 July 2014, defect was display bad pixel, received message as mobile is repaired and collect fro service center on 24 Aug 2014, but till to date 04 Sept.2014 I have not received my mobile after repair, Job sheet no 08/[protected],[protected] The adress for repair center is NEW TIRUPATI CELLULAR, SHOP NO 2&3, ESTERN TOWER, MUMBAI PUNE ROAD, KHARALWADI, PUNE-411018

My Name is Indu Chadha. I purchased a Micromax Unite 2 phone from Spice CELLUCOM Retail indoa pvt ltd k16 central market lajpat nagar and since day 1 the phone is not working .
INV no.[protected]
customer id [protected]

The power side button does not switch on and also cannot pick up the phone with the touchscreen and have to press power button again and again and then use touchscreen whereas phone should be picked straigtaway when receive call using the touchscreen

Since this is a hardware fault from day1 please change the phone to immeidate effect failing which i will go to consumer court as my phone is under warranty

We have sent the phone to Micromax Repair centre on 19/07/2014 m/s b.r services E 84 Krishna market lajpat nagar -1 new delhi and they did not repair the phone for 30 days.

I received the phone after 30 days and it again starts fault after 1-2 days and now again the power button is not funnctioning and also touchscreen not working to pick the call and phone has black screen with no ring tone when receiving call.

So the power button, keys of the phone is not working correctly

I have been to micromax centre thrice and had a poor response form your service centre which has caused me deep mental harrasment as i have to to leave all my work and still my phone issue is not fixed.

model number is A106/SERMOB0467/[protected], [protected])

Request no. of fault is R1407FDLI11004607

Please replace my handse immediately and provide me a new phone as your service centre has failed to repair my phone which has not been working from day1 when i purchased the phone

Thanks
INDU CHADHA

I had purchased a Micromax Doodle-3 A102 handset on 27.04.2014 from Honey Telecom, Sector- 18, Noida. After 1.5 months, Back & Menu key of mobile display touch screen stops working and we give it for repairing at Micromax Service Centre, M/S Satguru Communication, Noida on 06.06.14 & I received our handset from them on 19.06.14... (Ref. to Job sheet No. N[protected]) But after receiving our set, we found that now most of the keys of display touch screen stops working. Again, I had to give it for repairing on 20.06.06... (Ref. to Job sheet No. N[protected])... On 14.07.14 they told me that they need 20 more days for repairing... On[protected], upon my calling they told me that they still need 15 more days... Finally on 02-09-14, I got a replacement of my phone with some old phone... Now again, the problem is this phone hangs a lot since I brought it home... and finally it's dead at 10.30 PM... means switched OFF and I am unable to switch it ON... I haven't used (so called new phone in their wordings) it properly even for few hours... To bring this phone, my husband has to take a leave... he went two times to their service centre... once for receiving the phone... another for taking the stamped receipt of the replaced phone with its new IMEI number... Again on 03.09.14, we deposit this so called new phone also for repairing… They gave us again the old Job sheet, saying that they will generate the new one after 24 hours… I think, tomorrow again, husband has to visit their office to take the new Job Sheet… We are completely tired... there's a limit of our patience... Husband’s office timings are 10 am to 6 pm... He can’t take leave daily to visit their service centre...And I can’t go since I am expecting… Please take some solid measures against these companies…Please look into this matter and help not only me but all the harassed consumers who are tired of their poor services…

HI,

My name is Babu.k . I was recieved new A76 mobile in your dealer at erode on 05.03.2014 .but this mobile touch hanging on 16.08.2014. I gave my mobile in your authorised service center at erode MS ATHANOOR AMMAN AGENCY, 21/8 1ST Floor near adayar ananda bavan. erode 638001. cell no [protected]. but still date they are not resonding my comlaint.nobody is not call me regarding this. i was called them several times. but they told that time
it not been ready. yester day again i asked them they told material not desatched by HO. Even they are not told when
it could be ready. weather this is micro max customer service. i am not satisfied i am totally dissatified your service
agency . i think you will answer this and mail me as soon as...
I anticiate your re...

MICRO MAX JOB SLI NO S[protected] DATED 16.08.2014