Micromax Informatics Complaints & Reviews

I owns Micromax Canvas 2+ and got changed my Touch worth Rs.1850 from Authorised Service centre in Panipat named M/s Gaurav Communication, which was committed by service center owner that if it will not work properly we will change it within a week, now they are asking for my handset to be retained by saying that we will keep it for one week then only we will change the touch.

As the handset is smartfone and i have all my office in this and i dont have any backup handset, i asked them to arrange the Touch as i have already made payment to them.


now they started miss behaving with me by saying that we will not change the touch. they denied to talk to customer care executive as well when i called toll free no.[protected]

I have purchase the above item with imei no [protected] from m/s video tech elctronic, adda market asansol, dist burdwan wb pin713301 with rs 1600/ on 30/07/2014. The problem of this modem slow running and installing after every diconnection. Then i visit with asansol service center on 04/08/2014 and they says me for sofetware problem and againn software istall in this above modem . After same face from the above item and again visit with...

I had purchased a micromax unite 2 on 31st August 2014. We have been noticing many issues regarding the functioning of this phone since the very day we purchased it. We waited for 2 days hoping it would start responding properly, but then the problems just got worse. As soon as we turned on the camera it would just hang and it turned pitch black and even if it started, no pictures could actually be stored on the memory card. And now after 2 days even the camera does not respond. Even the battery function is not proper. It so happens that after switching off the phone it wouldn't turn on until the battery was removed and again inserted in. The photos which were stored on the memory stick could not be deleted whatsoever. The phone's IMEI number is-[protected], and we would like this instrument to be replaced. Awaiting a positive response

Dear sir, I am sourabh jagdale, purchased micromax canvas Magnus on 6th Jan 2014 via flipkart (which is the biggest mistake of mine till now ) After few months the phone was getting hang and its display got problem the touch was not functioning .hence I submitted my phone ( IMEI NO .[protected]) In “Krishna Telesystem-autorised service centre of micromax, near kmall, takka panvel-410206. On 1ST AUGUST 2014. Its more than 35 days and still my phone is in service centre!!! I really cant believe how can they take soo much time to repair ..they have given me the mobile number ([protected]) which is not in operation ! After 15 days I went there to get my phone but they refused and told me that my phone is under repair and you will get it soon .i took another number ([protected]) and called them again and again but I didn’t get any kind of response .its really irritating. this service is like hell !! I will never buy micromax again also I will tell everyone not to buy micromax !! worst !! I have lost my 14000…. my contact details are mobile number :[protected]/[protected] email :[protected]@gmail.com

A110Q display touch screen not working. Given to Anand communications pathankot, punjab on 23 aug 14 for warranty repairs. docket no N[protected]. No action by service center even after 12 days. Told to contact company at [protected]. complaint lodged on 04 sep with company [protected]. company says will take 20 days from complaint date lodged. Then what is the purpose of repair center.and why 12 days from repair center r not being counted. Thus for more than 30 days i will without phone. for gross inefficiency and mismanagement between company and repair center pathankot i am suffering without phone. Request speed up repairs or provide new replacement phone without further delay

Minutes of Mailing are as Follows: 1. Purchased the Micromax Mobile Phone X329 Dated: 01/08/14 from Belgachia Kolkata and Deliver to the Service Centre dated: 04/08/14 for Repairing to LCD (Display) and Keypad. 2. On dated: 10/08/14 the Concerned Person in Service Centre i.e 17, Ganesh Chandra Avenue told that the Parts are yet not received. 3. On Dated : 28/08/14 again visited to Service Centre for Enquire about the X329 Mobile Phone for the Delivery but they again told me that the Parts are yet not Received and on the day they can’t Procure any mobile for Repair but the Open Their Delivery of the Mobile Phones for 31/08/14. 4. On dated: 04/09/14 Again visited to Service Centre but they again told me the Parts are yet not received and I got irritated that its nearly about 1 Month the Parts haven’t Received and I have been transferred From Kolkata to Jharkhand because we are in transferrable job, So I Request you to Suggest me an Corrective Solution and I can’t left the Mobile to Service Centre. 5. Please Find the Attached Job Sheet of the Service Centre. 6. For any Query Please Call on this Number : [protected]

I have purchased Mobile with IMEI/ESN No. [protected]/[protected] and have given the same to baroda service station M/s Krishna Mobiles, they are scoundrel people not attending the phone call and if they lift the call are keeping the same to a side and not responding on the same the contact no. is [protected]. I would like to know have i purchased the new mobile for keeping it at service station the same was given on 26/08/14 for manufacturing defect of display. when i shall be receiving my mobile. if the same is not repairable issue my a fresh mobile of same model or return my money immediately.

Dear Sir This is for the escalation case of Mr. Sumit Aggarwal using Micromax Tab P410i. i had submitted the handset at the Cariano Telecom service center on the 20th May 2014 with jobsheet no. N[protected] and the job work was completed on the 28/07/14. I got the tab back after 3 months. In between the waiting period the customer spoke to customer care with Mr. Suresh (Gurgoan) directly and was committed to get a Micromax Canvas Doodle 3 instead of the tab. But the tab was giving problems again so the new jobsheet was created N[protected] with more problems in it. the tab also is not repaired and still giving me problems. so then the company persons says they cant repair this tab and give me a new doodle 3 instead of it. till now, i dont have anything. i have personally meet mr vivek ASM who said u will get the doodle 3 positively next week. still i dont have anything from may. i have purchased this tab on[protected] n my tab is in warranty. i have used less than a month and hundreds of phone calls and personally meeting with mr. rakshit the owner of Cariano Telecom i have find nothing. so please help me out this. the company policy is if the tab is not repaired within 45 days thy will send u a new handset. i have nothing from last 4 months. thanking you sumit [protected]

I have purchased I Micromax A290, before the billing I checked the specification and it is said that SD card can be use. After Billing when Mobile store guys try to fit the SD card and Nano SIM in the same slot. Same is not fitting. I have tried also but same is not happening. This is completely cheating. and the issue is I can't refund set also. Please solve the issue ASAP or refund my complete money. My complaint also with the mobile store team who already know the issue but didn't tell me while billing.

Dear team I was submitted my A110 canvas handset for repair at SIMRAN ENTERPRISES 7 First floor, rani ka bagh opp distt library near petrol pump Amritsar as on 22 august 2014 and that time service team told me that u will collect your set with 3 days and now almost 12 - 13 days gone but still he don't repair my set and when I call in service centre at given contact number on their challan that number is[protected] but he even cant pick my phone. I call 100 times but he don't given me any response. Please do the needful.

Micro max A-67, mobile given for repair under warranty on 26 July 2014, defect was display bad pixel, received message as mobile is repaired and collect fro service center on 24 Aug 2014, but till to date 04 Sept.2014 I have not received my mobile after repair, Job sheet no 08/[protected],[protected] The adress for repair center is NEW TIRUPATI CELLULAR, SHOP NO 2&3, ESTERN TOWER, MUMBAI PUNE ROAD, KHARALWADI, PUNE-411018

My Name is Indu Chadha. I purchased a Micromax Unite 2 phone from Spice CELLUCOM Retail indoa pvt ltd k16 central market lajpat nagar and since day 1 the phone is not working .
INV no.[protected]
customer id [protected]

The power side button does not switch on and also cannot pick up the phone with the touchscreen and have to press power button again and again and then use touchscreen whereas phone should be picked straigtaway when receive call using the touchscreen

Since this is a hardware fault from day1 please change the phone to immeidate effect failing which i will go to consumer court as my phone is under warranty

We have sent the phone to Micromax Repair centre on 19/07/2014 m/s b.r services E 84 Krishna market lajpat nagar -1 new delhi and they did not repair the phone for 30 days.

I received the phone after 30 days and it again starts fault after 1-2 days and now again the power button is not funnctioning and also touchscreen not working to pick the call and phone has black screen with no ring tone when receiving call.

So the power button, keys of the phone is not working correctly

I have been to micromax centre thrice and had a poor response form your service centre which has caused me deep mental harrasment as i have to to leave all my work and still my phone issue is not fixed.

model number is A106/SERMOB0467/[protected], [protected])

Request no. of fault is R1407FDLI11004607

Please replace my handse immediately and provide me a new phone as your service centre has failed to repair my phone which has not been working from day1 when i purchased the phone

Thanks
INDU CHADHA

I had purchased a Micromax Doodle-3 A102 handset on 27.04.2014 from Honey Telecom, Sector- 18, Noida. After 1.5 months, Back & Menu key of mobile display touch screen stops working and we give it for repairing at Micromax Service Centre, M/S Satguru Communication, Noida on 06.06.14 & I received our handset from them on 19.06.14... (Ref. to Job sheet No. N[protected]) But after receiving our set, we found that now most of the keys of display touch screen stops working. Again, I had to give it for repairing on 20.06.06... (Ref. to Job sheet No. N[protected])... On 14.07.14 they told me that they need 20 more days for repairing... On[protected], upon my calling they told me that they still need 15 more days... Finally on 02-09-14, I got a replacement of my phone with some old phone... Now again, the problem is this phone hangs a lot since I brought it home... and finally it's dead at 10.30 PM... means switched OFF and I am unable to switch it ON... I haven't used (so called new phone in their wordings) it properly even for few hours... To bring this phone, my husband has to take a leave... he went two times to their service centre... once for receiving the phone... another for taking the stamped receipt of the replaced phone with its new IMEI number... Again on 03.09.14, we deposit this so called new phone also for repairing… They gave us again the old Job sheet, saying that they will generate the new one after 24 hours… I think, tomorrow again, husband has to visit their office to take the new Job Sheet… We are completely tired... there's a limit of our patience... Husband’s office timings are 10 am to 6 pm... He can’t take leave daily to visit their service centre...And I can’t go since I am expecting… Please take some solid measures against these companies…Please look into this matter and help not only me but all the harassed consumers who are tired of their poor services…

HI,

My name is Babu.k . I was recieved new A76 mobile in your dealer at erode on 05.03.2014 .but this mobile touch hanging on 16.08.2014. I gave my mobile in your authorised service center at erode MS ATHANOOR AMMAN AGENCY, 21/8 1ST Floor near adayar ananda bavan. erode 638001. cell no [protected]. but still date they are not resonding my comlaint.nobody is not call me regarding this. i was called them several times. but they told that time
it not been ready. yester day again i asked them they told material not desatched by HO. Even they are not told when
it could be ready. weather this is micro max customer service. i am not satisfied i am totally dissatified your service
agency . i think you will answer this and mail me as soon as...
I anticiate your re...

MICRO MAX JOB SLI NO S[protected] DATED 16.08.2014

Micromax - A 106 (w) / SERMOB0467 unite 2 mobile which I purchased on[protected] from Hisar. is still not working properly even after repair. It has fault in its connectivity. I have requested to change the mobile or repair it. I shall be compelled to plead before the Consumer Court in case they fail to do so. Pl help. IMEI no is [protected], [protected] -- Rishi Tayal (Dr) Ph.D Professor and Head Department of Surgery...

My screen was not working so i went to micromax service centre for repairement (Product is still under warranty) So he said that processor chip has to be changed. I submitted my mobile on 1st Aug and now its more than 1 Month but still it is not repaired and when asked they always give the same reply that chip is coming. I am frustrated, I complained to Micromax care but nothing seems to happen. Please help me. DETAILS ARE BELOW: Address of the center: M/S ALLIED SERVICE, DADAR (EAST), MUMBAI. Mobile Model No: A77 JOBSHEET No: *W[protected]* Request No: R1408FMH11276344

My name is jitentra singh from mathura (U.P.), My problem is in my phone keypad they were not working so we go to your mathura service centre on 19/07/2014 & we submit my phone on your service centre for repairing & your service centre clerk says your phone is give it to 1-2 weeks but they not give it to me all time they says your phone is not come back from comapany so please give me some detail of my phone because we have facing many problem without my phone.I waititing for your rply... Thankyou Phone model- Micromax C260 EMEI No.- [protected]

Dear Sir/Madam Myself Dipak Singh, would like to throw light on the Pathetic services given by the service centres of Micromax. I purchased a handset Micromax A117 on 10/042014 but only after few days it started showing its poor quality, the handset started givng touch pad problem.On 2nd of august 2014 i went the service centre as it was under Warranty Period, the centre head said that come after 15days. On the said date, when i went there they again asked me for further one week extention. Now after almost 30days period they are saying the same thing again and again"WAIT FOR A WEEK". Now after such poor services I don't want that set and want my money back. I request you to kindly consider the same and help me.i have the original bill, box nd all your accesories.SERVICE CENTER REQUEST ID[protected]
Service Centre Details :
TECHNIQUE SERVICES
ASC CODE-E030410
16 PRINCEP STREET, KOLKATA-700072.W.B
PHONE[protected]
Service Center Head-S. Mondal [protected]

My details
Dipak Singh
[protected]
70 Purbachal Main Road, Kolkata-78

Sir, 1 month ago my micromax canvas-2plus handset not repair yet no body responding about it please help me Handset in Ganga plaza, meerut service centre Thanks Regards Gaurav Rastogi Mob: [protected], [protected] From: Meerut (U.P.)

respected sir/mam i bought this micromax A111 on 29/06/13 from the corner mobile at vishrantwadi chawk pune.within 3 months of purchase it started showing problem with battery backup and it swelled to its double size so i replaced its battery with a new one as suggested by customer care center at srikot uttrakhand where i m currently working.then again after next three months of battery even the new battery swelled.i have submitted my phone at micromax customer care center at srikot itself for replacement of my handset around three months back and its painfull to mention that i have not been given a new set as mentioned by the company people. I m facing a lot of problem because of this.please help.