Micromax Informatics Complaints & Reviews

i have submitted my micromax canvas3 doodle cell in micromax service center problem touchpad not working when i received back from them again same problem i am surferring again i have return them to solve that same problem please u help me what i do for this situation .

on 6th of september i bought a micromax cg666 mobile phone from reliance store but it has a serious problem that it gets switched off automatically and starts after removing & reinserting the battery. I want solution for this problem. Either replace my phone or make it to work properly.

Hi team micromax, still I didn't get any help from your side. Till few days ago my camera was working sometimes but from yesterday it stopped working permanently and it is showing same issue again and again. When I called customer service center they are not providing solution they were telling take this mobile to service center, I don't know how many time I need to go there. I am getting frustrate with this everyday I need to go to office also how I manage my time for last 2-3 months I am going there but they aren't resolving my problem every time they are telling me that submit your mobile and when I asked about backup mobile they are telling that they can't provide backup mobile. I need to attend my office calls and other works also I am basically from Bhopal so that sometimes my family also calls me if I will give my mobile to them every month then it is waste of money because I can't able to use it. Please provide me solution I am not satisfied with the services of micromax and their mobiles too.I want my mobile to be repaired as early as possible.

i goted my cellphone but again same difficulties i am getting tommorow i will submit my cellphone once again after 80 days lying over their in your micromax service centre i don't know which kinds of service micromax is giving to customers which kinds of mother board has been replaced by micromax
This is to inform you that after for being a customer of such a big grand micromax i am still suffering first of all i got a difficulties s set a lot of kinds of disturbance a and when when i complained about it to your customer excutive shubha and vishal and aayush three of your customer excutive but i have not got any solution i have submitted my cellphone on 25 th june and still i have not got back neither got any proper response in this suitions everyone should wants said to me you are in a problem i must help you but no some body giving the response to me your service centre also i had gone their 10-12 time over their so i am most humble and very very requested to you please take a action immediately againts your service centre last time please in to this good help in this issue i will be another person in the court whoze gona critigize micromax and i will take a action through consumer court
i just wanted to confirmation know that knowledge few query about how long you would take to respond a simple issue mobile does not switched on second time i Am suffering this issue and when i called to your customer care so i had a word with one of your excutive ayush and vishal who is not giving any proper response to me so why are thease persons is seating over their whose can not help everyone customer i think he need a briefing for that how to deal with customer for anyway i need your help immediately as soon as possible
Thanks & regards
PRAKASH CHANDRA
https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif
My jobsheet number is N[protected]
Mobile number is [protected]
Mobile model Micromax canvas doodle 3 (102)

Hi, This is Prakash chandra I Had bought Micromax android phone canvas doodle 3 A102 micromax canvas doodle 3 Canvas doodle last month. But its does’t switched on of the phone was not working properly even before completion of 7 days of purchasing this phone. Phone needed frequent Charging but it was working at that time. So I went to your nearest Micromax service center @ Noida sector Micromax Customer Care Noida

M/S SATGURU COMMUNICATION

☎ :[protected]
✆ : [protected]
✉ : [protected]@mmxcheckpoint.com

Address :
Shop No-1, GF, Dharampali Palace,
Near Vinayak Hospital, Sector -27,
Noida, Uttar Pradesh - 201301

Toll Free Number :[protected]

i.e. on 26 JUNE 2014. They checked battery and phone and told me that there is problem in battery & phone too. Battery need to be replaced and phone had its does not switched on issue. I ordered for new phone - and gave phone for servicing. Satguru communications told me that they will return my phone within 07 days. On 1 July 2014 (after 07 days), I went to over their to receive my phone but it was not ready. I again went there on 10 July 2014. I received phone only and not get completed . I again went there on 12 July 2014. phone had not come. I again went there on 18 july 2014 and finally received a phone . But when I went home n tried to start my phone, it was not working. Phone was not getting switched on every time. I went to again on 20 July 2014 (immediately next day). They checked my phone and said I again have to submit my phone for servicing again as it’s not working. As it was already 1 and a half month passed I wanted my phone back in a working condition soon. So I called Customer care of Micromax. Customer care executive said we will try to give your phone on urgent basis and consider this a special case. I called to customer care on 2i july . at that time executive said ” You will get your phone after 15 working days from today” What does it mean? Why from 29 july just because I called on 29 july. And what if I haven’t called than? I told executive to register my complaint to make servicing of my phone on urgent basis as I was told. I called customer care on 29 july again. They told they have forwarded my complaint. I again called customer care on 29 July 2014 They said there is no complaint registered from me and Told me to wait till 15 working days starting from 29July 2014. It’s been 40 days from when I gave my phone to Micromax Service Center. And still there is no clear picture how much more time it will take to get my phone back. What’s the use of buying phone from Micromax where I can’t use it even for a year? I had gone at service centre for more than16 times in last 36 days and called customer care also many times. Toll Free Number :[protected] is never available. It’s either Busy, engage or there is no one to pick our call. This shows how important we are as a customer. This no is also on website. Executives at are also very rude sometime. It must be as almost every customer comes angry with a complaint. I had waited for 36 days for 1 phone. I had never experience such harassment. I want my phone back asap. Requesting you to reply and make a note of my complaint and help me getting my phone in working condition asap
Thanks & regards
PRAKASH CHANDRA
My jobsheet number is N[protected]
Mobile number is [protected]
Mobile model Micromax canvas doodle 3 (102)

This is regarding my mobile model “Micromax Micromax canvas doodle 3 :A(102)

I had submitted my phone for repairing at service center M/S SATGURU COMMUNICATION

☎ :[protected]
✆ : [protected]
✉ : [protected]@mmxcheckpoint.com

Address :
Shop No-1, GF, Dharampali Palace,
Near Vinayak Hospital, Sector -27,
Noida, Uttar Pradesh - 201301

Toll Free Number :[protected]


Job sheet no. N[protected]

I was told that it will take 7days to 10 days from date of submit but one and half month already gone and still NO update is there at service center even at HO customer care.

It is very surprising that so many days passed and nobody knows where is the phone right now and what is happening at company level.

we would like to share my first experience of repairing of MICROMAX mobile: Just have a look ….

Whenever I called at service center nobody picks up their phone no☎ :[protected]
✆ : [protected] . and if somebody picks after lots of call then he/she doesn’t know the current status and he/she says “ Your phone is in company itself and we don’t know when will be back” and “ We will inform you as soon as we receive the same”.

This answer I have been hearing for long time.

I called at customer care no. [protected] on dt. 18th july and 29 th july after 16 days of submission against complaint no., I was told that “we don’t have any update and it will take another 15-20 days from now” means 1st wk of june. I could tell you note executive’s name aayush vishal and Varun shubha I said ok, pls expedite as I don’t have any other mobile with me and I am really stuck.

Dated 05st july I made a call to customer care and Mr. Varun narang was there and again same statement I got that “we don’t have any update and it will take another 15-20 days from now means mid of April. I said you should keep your words as one month already gone and you are asking for another 15 days.

Dated 30 july I made a call to customer care and Mr. Aayush and vishal was there and again same statement I got that “we don’t have any update and it will take another 15-20 days from now means end of April. I said you should keep your words and as more than one month already gone and you are asking for another 15 days. I didn’t have anything to say.

Dated 05th august, I made a call to customer care and Ms. Varun narang was there and once again same statement that “we don’t have any update and it will take another 15-20 days from now means in May. I said you should keep your words and it was one and half month gone and you are asking for another 15 days.

I requested Varun narang to escalate my request and connect me to any senior person then call came from Mr. Nishant on dt. 05 th august and again “he asked me to give final 15 days from date of discussion i.e. 05 nd july, 2014.

I would like to know when will this 15 days be ending and my phone will be handed over to me?

This is really disheartening that I opted for MICROMAX, as huge time company takes to get my phone repaired.

My phone is under warranty and it expires on dt. 24nd April 2015, now they will say that warranty has been expires and you will have to pay so and so amount.

Now anybody is there to hear my voice and try to understand my problem so that it can be repaired on most urgent basis.

I will never buy any Micromax phone in future and even I’ll never suggest to anybody to go with this make.

Again i called on dt. 05 august to customer support no. and again Varun narang has told me that it will take another 15 days.

Today i called then again same answer that it is under process and we need 15 more days from today.

Seriously, i fed up with MICROMAX brand.

And service centre people are not responding for customers. They are handling irrespective manners.

Kindly arrange to quick service ASAP

Job sheet no. : N[protected] june 2014
Thanks & regards
PRAKASH CHANDRA
My jobsheet number is N[protected]
Mobile number is [protected]
Mobile model Micromax canvas doodle 3 (102)


Thanks & regards
PRAKASH CHANDRA
My jobsheet number is N[protected]
Mobile number is [protected]

prakash chandra <[protected]@gmail.com>

3:59 PM (1 hour ago)


to micromax, info, satguru_Noida, RUPESHKUMAR

Dear all
This is to inform you that after for being a customer of such a big grand micromax i am still suffering first of all i got a difficulties s set a lot of kinds of disturbance a and when when i complained about it to your customer excutive shubha and vishal and aayush three of your customer excutive but i have not got any solution i have submitted my cellphone on 25 th june and still i have not got back neither got any proper response in this suitions everyone should wants said to me you are in a problem i must help you but no some body giving the response to me your service centre also i had gone their 10-12 time over their so i am most humble and very very requested to you please take a action immediately againts your service centre last time please in to this good help in this issue i will be another person in the court whoze gona critigize micromax and i will take a action through consumer court
i just wanted to confirmation know that knowledge few query about how long you would take to respond a simple issue mobile does not switched on second time i Am suffering this issue and when i called to your customer care so i had a word with one of your excutive ayush and vishal who is not giving any proper response to me so why are thease persons is seating over their whose can not help everyone customer i think he need a briefing for that how to deal with customer for anyway i need your help immediately as soon as possible
Thanks & regards
PRAKASH CHANDRA
https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif
My jobsheet number is N[protected]
Mobile number is [protected]
Mobile model Micromax canvas doodle 3 (102)
Hi, This is Prakash chandra I Had bought Micromax android phone canvas doodle 3 A102 micromax canvas doodle 3 Canvas doodle A(102)on month of 24 may . But its 10 days after does’t switched on of the phone was not working properly even before completion of 7 days of purchasing this phone. Phone needed frequent Charging but it was working at that time. So I went to your nearest Micromax service center @ Noida sector Micromax Customer Care Noida

M/S SATGURU COMMUNICATION

☎ :[protected]
✆ : [protected]
✉ : [protected]@mmxcheckpoint.com

Address :
Shop No-1, GF, Dharampali Palace,
Near Vinayak Hospital, Sector -27,
Noida, Uttar Pradesh - 201301

Toll Free Number :[protected]

i.e. on 26 JUNE 2014. They checked battery and phone and told me that there is problem in battery & phone too. Battery need to be replaced and phone had its does not switched on issue. I ordered for new phone - and gave phone for servicing. Satguru communications told me that they will return my phone within 07 days. On 1 July 2014 (after 07 days), I went to over their to receive my phone but it was not ready. I again went there on 10 July 2014. I received phone only and not get completed . I again went there on 12 July 2014. phone had not come. I again went there on 18 july 2014 and finally received a phone . But when I went home n tried to start my phone, it was not working. Phone was not getting switched on every time. I went to again on 20 July 2014 (immediately next day). They checked my phone and said I again have to submit my phone for servicing again as it’s not working. As it was already 1 and a half month passed I wanted my phone back in a working condition soon. So I called Customer care of Micromax. Customer care executive said we will try to give your phone on urgent basis and consider this a special case. I called to customer care on 2i july . at that time executive said ” You will get your phone after 15 working days from today” What does it mean? Why from 29 july just because I called on 29 july. And what if I haven’t called than? I told executive to register my complaint to make servicing of my phone on urgent basis as I was told. I called customer care on 29 july again. They told they have forwarded my complaint. I again called customer care on 29 July 2014 They said there is no complaint registered from me and Told me to wait till 15 working days starting from 29July 2014. It’s been 40 days from when I gave my phone to Micromax Service Center. And still there is no clear picture how much more time it will take to get my phone back. What’s the use of buying phone from Micromax where I can’t use it even for a year? I had gone at service centre for more than16 times in last 36 days and called customer care also many times. Toll Free Number :[protected] is never available. It’s either Busy, engage or there is no one to pick our call. This shows how important we are as a customer. This no is also on website. Executives at are also very rude sometime. It must be as almost every customer comes angry with a complaint. I had waited for 36 days for 1 phone. I had never experience such harassment. I want my phone back asap. Requesting you to reply and make a note of my complaint and help me getting my phone in working condition asap


prakash chandra <[protected]@gmail.com>

Aug 4


to info

Hi, This is Prakash chandra I Had bought Micromax android phone canvas doodle 3 A102 micromax canvas doodle 3 Canvas doodle last month. But its does’t switched on of the phone was not working properly even before completion of 7 days of purchasing this phone. Phone needed frequent Charging but it was working at that time. So I went to your nearest Micromax service center @ Noida sector Micromax Customer Care Noida

M/S SATGURU COMMUNICATION

☎ :[protected]
✆ : [protected]
✉ : [protected]@mmxcheckpoint.com

Address :
Shop No-1, GF, Dharampali Palace,
Near Vinayak Hospital, Sector -27,
Noida, Uttar Pradesh - 201301

Toll Free Number :[protected]

i.e. on 26 JUNE 2014. They checked battery and phone and told me that there is problem in battery & phone too. Battery need to be replaced and phone had its does not switched on issue. I ordered for new phone - and gave phone for servicing. Satguru communications told me that they will return my phone within 07 days. On 1 July 2014 (after 07 days), I went to over their to receive my phone but it was not ready. I again went there on 10 July 2014. I received phone only and not get completed . I again went there on 12 July 2014. phone had not come. I again went there on 18 july 2014 and finally received a phone . But when I went home n tried to start my phone, it was not working. Phone was not getting switched on every time. I went to again on 20 July 2014 (immediately next day). They checked my phone and said I again have to submit my phone for servicing again as it’s not working. As it was already 1 and a half month passed I wanted my phone back in a working condition soon. So I called Customer care of Micromax. Customer care executive said we will try to give your phone on urgent basis and consider this a special case. I called to customer care on 2i july . at that time executive said ” You will get your phone after 15 working days from today” What does it mean? Why from 29 july just because I called on 29 july. And what if I haven’t called than? I told executive to register my complaint to make servicing of my phone on urgent basis as I was told. I called customer care on 29 july again. They told they have forwarded my complaint. I again called customer care on 29 July 2014 They said there is no complaint registered from me and Told me to wait till 15 working days starting from 29July 2014. It’s been 40 days from when I gave my phone to Micromax Service Center. And still there is no clear picture how much more time it will take to get my phone back. What’s the use of buying phone from Micromax where I can’t use it even for a year? I had gone at service centre for more than16 times in last 36 days and called customer care also many times. Toll Free Number :[protected] is never available. It’s either Busy, engage or there is no one to pick our call. This shows how important we are as a customer. This no is also on website. Executives at are also very rude sometime. It must be as almost every customer comes angry with a complaint. I had waited for 36 days for 1 phone. I had never experience such harassment. I want my phone back asap. Requesting you to reply and make a note of my complaint and help me getting my phone in working condition asap
Thanks & regards
PRAKASH CHANDRA
My jobsheet number is N[protected]
[protected]

Dear sir, I have purchased mobile model no.x281 & handed over to M/S SHRI SAI ENTERPRISES SERVICE CENTRE JABALPUR for repairing via job sheet no N[protected] on[protected] UNDER WARRENTY period but after many times contact to service centre they are not returning my set & also not giving proper reply please solve the issue. Parivesh choudhary [protected]

im facing this problem since 4-5 days . in starting the micromax a52's camera started giving blur pictures.after that it stopped working at all.when ever it try to run the camera application it force closes and shows sorry (process.com.mediatek.camera) stopped unexpectedly. please help me

Dear Micromax Team, I have bougth Micromax Unite 2 Phone on 9th Aug 2014 and I am able to understand now that why people suggest not to buy Micromax. Its really pathetic experience to see that I have not used the phone even for month and its display has stopped working. when I went to service centre in Ghatkopar I came to know that the part will be repaired rather then they replacing it.My Job carD no is W[protected] Really a pathetic service from Indian Company. It will be great if you replace the phone else will have to think of taking some action & spread this Negative words to all. Thanks & Regards, Ketan R Joshi [protected]

I had a serious complain about MICROMAX INFORMATICS LTD. Regarding after sell services. I purchased a Micromax A63 and after few months it got a touch pad defect infect it started troubling within 10 days of purchase date. I approached to service centre. I must say a worst after sale service by Micromax. Long-long ques. Peoples are totally unsatisfied with services and staff behavior. No responsibility, No accountability of Duty. Customers are complaining about misplace of battery from their handsets given for repairing. Most of people were not satisfied by the services given by service center because they do delay in return back of their handsets after repair and if they return the problem arise again in few days after repair. i decided to not to give my phone in service centre. But after a few months it’s become dead touch not working at all and hanging a lot. Finally I gave it to a Micromax service center located in Lagpat Nagar (B R SERVICES, E-84, KRISHNA MARKET, LAGPAT NAGAR, DELHI-110024) on 02/09/2014. Job No. N[protected], IMEI: [protected], IMEI2 : [protected], Model Code SERMOBO0358. I did not got a call from service centre yet. They do not pick the phone I tried many time. I am not able to do any of my work without my phone. I have a doubt that they will do delay in services and I will not get my phone easily. i am very much depressed and disappointed with the service of Micromax please help. Mob. [protected] email- [protected]@hotmail.com

I HAVE AN MICROMAX A77 JUICE MOBILE BUT IT SEEMS NO SERVICE/NETWORK SO I GIVE IT TO MICROMAX SERVICE CENTER AT AYUSHI ELECTRONICS (WHICH IS AUTHORISED SERVICE CENTER OF MICROMAX) ON 31/07/2014 AND NOW IT'S ONE MONTH LATTER STEEL THE STAFF OF SEVICE CENTER SAID ME THAT IT TOOKS SOME MORE TIME SO I AM REQUESTING YOU TO DO SOMETHING MY ALL WORK ARE DISTURBING BECAUSE OF THIS THEY ARE NOT GIVE ME ATLEAST ANY STANDBY PHONE AND NOT TALK ME AS RESPONSIBLE PERSON PLEASE HELP ME !

I had given my MICROMAX FUNBOOK TAB P365 for repairs at Micromax Service Centre, Shivajinagar, Pune on[protected]. I was given a JOB SHEET NO.W[protected] at that time and was told that the set would be sent to the company and in all probability i would get a NEW SET as replacement for the faulty set, within a span of 45 days. But till date, i have not received any communication from the company or service centre regarding the whereabouts of my set. No feedback could be got from Micromax's Customer helpline number too. As a result, i filed a complaint with their customer care on 12 Aug 2014 bearing number[protected]. It has been almost 2 months since i have given my tab for repairing. I request Micromax authorities to look into the matter and provide me with a resolution to my problem.

I purchased a Micromax Canvas Magnus A117 and after few months it got a touch pad defect. I gave it to a Micromax service center located in Ambernath, they said that you will get it in 10-12 days. So after few days I called the service center two times, they said that they have ordered the touch pad and you will get it in few days or will get a message from service center. But I have all the study materials in it. I cannot do my assignments, so please make it quick or replace my mobile. As quick as possible.

I have purchased a MIcromax Canvas HD A116 mobile on 2/8/2013. After using it for few months it started to troubling me. Many parts of my mobile were replaced by Micromax Service center due to many problems. They have replaced my mobile's mother board, touch screen for 4 times, speaker and battery. On 3/7/2014 I have given my mobile due to problem with the touch screen and they have taken two months to repair it and returned it on 3/9/2014. They didn't repaired my mobile before the warranty expiry date and they have given my mobile after one month of warranty expiry date. I have asked them many times to replace my mobile with a new one, but they didn't agree. Again i have asked at least to extend my mobile's warranty to some more months so that if any problem arises again i can make use of their service center. But they are saying that my mobile is out of warranty. What can i do if any problem arises again very soon. Where to i go?

Dear Team I brought this mobile on 26-MAY-2014 from sangeeth mobile store for Rs 15000.00. Such a worst and useless mobile totally dissatisfied about this product. B'cz, till I given this phone to service center for several technical problems. 1st service on 06-June-14 for battery backup problem. 2nd service on 1st week July month for display problem, hanging &amp; batter backup problem. ( They replace display, touch &amp; battery) 3rd service on August 16th for same problem automatic switch off, hanging &amp; batter backup problem. They told to wait for 7 to 10 working days for service time. But, still date they replying one words spares not available onces phone was ready will inform to you. I given complaint to customer ( [protected] ) service on 20-Aug-2014 for this issue they also given latholagical answer wait for more than 20 working days. Complaint number (mmx[protected]). Please the attached copy of bill &amp; manual job sheet Regards KARTHI... ( [protected])

I have micromax canvas turbo a250.It is 3 month old. On my device some app are not running, it says that it is not responding.I have given the phone in the micromax service centre 2 month ago. But they say that part are in order.what should i do know.

Dear Team, Myself Mr. Pravin. i have given my mobile for repairing at M/S Tech Solution, Shivaji Nagar, Pune.Maharashatra from last four months in that period they provide me four different jobsheet no one of them is W[protected]. my mobile has volume key issue that's why i give it to mobile center but they change display with another faulty display without concern me i complain against this & return back mobile to service center for change display(i clearly Wright that for display change) but he replaced center body with old and scratches center body. i shouted on that people for this nonsense's. They were agreed for replacing those part with new one. But after 15 days they call me for collect your mobile. When i reach in Micromax office then i found that service center employee mess with each other and mobile not yet repaired. They give me fourth jobsheet no and said that yourmobile going to L3 repairing. After some days i m going to take follow up. they said that your mobile going to the Delhi office for repairing. Kindly look into this issue, without phone we unable to do daily work and my phone from last four month not in my hand that's why i am not satisfied with the services provided to the customers. So kindly do the needful done as soon as possible. Regards Pravin [protected] [protected]@yahoo.co.in

Micro max service center is not doing work well. Because I have given mobile in service center and service man say that you have to stay for 10 days . I have not purchased mobile to submit in service center but for use please help me. I want my mobile immediately

Dear CC, I have canvas 2 A110Q modal, i bought in 24 March 2014, There is problem on my display like thumb spot on screen. I have visited two time at service center last two weeks. They resolve the spot issue after one days. But after resolving issue it is again getting same issue after using two days later. In Atta Noida service center spot removed, then told it is ok issue will not come. I use two three days again spot appear on screen. Please suggest what should do, in future this situation never i will buy Micromax phone

dear sir, i am the customer of micromax and my mobile is creating problem, so i have given my mobile for repairing at gumanpura service station, Kota, Rajasthan on 14 august 2014. After 3 weeks my problem has not been resolved till today 5 september 2014. My jobsheet no is - NO[protected] and also my mobile 1 year warranty is also expired on 2 september 2014.So i am not satisfied with the services provided to the customers. So kindly do the needful done as soon as possible. Regards Hemant Diggiwal [protected] hemant.[protected]@rcap.co.in

Last dt 28.07.2014 submit my hand set for service center (M/S TAMANA INFOTECH) battery for destroys till date no any reply for my hand set pls neet fully this issue my complied no w[protected] vivek bhalekar [protected]

Dear Sir
My Name: kishore G
I am very disappointed after purchasing the mobile from Micromax A177 from reliance store Rajhamundry on 31st may 2014
Immediately after 15 dates my struggle starts with your mobile the power button is not working properly
After 16th day the Mobiles starts hang and after several days adjusting this case on 16th July 2014 mobile completely dead
Now the drama starts with the micromax mobile
I have given the mobile for servicing in Raigarh on 17th July 2014
Till date the mobile is not rectified and nor return by their stupid servicing team
I don’t know whether I will get the mobile or not but the thing is this is the first time I have purchased a mobile from Micromax after getting a message from my colleagues that please support indian companies by purchasing the mobiles from Micromax
Like this cases how can I believe this stupid micromax for purchasing
Please let me know when will I get my mobile after rectification
Regards
Kishore G
[protected]