Mirraw Online Services Complaints & Reviews

Completely worthless and worst business FORUM I've ever come across. An absolute BS business entity. You need to respond to customers for return of you cowards can't sell GENUINE products. What you show in your website and what you deliver are planets apart. My order ID is M[protected]. HOW MANY TIMES SHALL I ASK FOR RETURN!!! AND WHEN AT ALL YOU PEOPLE WILL RESPOND??? 72 HOURS OVER. I want to sue up such cheaters. You don't deserve a place in business at all. YOU LIARS AND CHEATS...SO CHEAP OF YOU. RESPOND TO CUSTOMER CARE PH. NO. [protected] ATLEAST.

I order a number of outfits and wanted them custom stitched. I did not complete my measurements and sent an email to ask the shipment to await finalization of measurements long before items were sent for stitching. my messages were ignored and items were shipped with whose measurements, I do not know. I have been contacting Mirraw and the rude comments were that items will be destroyed at customs if I do not pick. Am I to pay for items with incorrect measurements? The lack of customer care and customer satisfaction is unbelievable. Anyone know of a good lawyer to sue this company

I have mistakenly ordered a product and later noticed that this was not the one which I selected already. Pls do cancel this order M[protected] . Thanks in advance.

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Clothing (Brand)
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For the last 4 days your representative asking my payment details and i have email her everything but i think i need to find out my product through consumer forum,,

I have been communicating with savita poojari

My email - [protected]@aslogtech.com
Payment id: pay_7my9o6ymmi6sd9
Amount
Inr 2, 417.00
[protected]@razorpay.com
01 mar 2017 pos 514834xxxxxx5040 razorpay softwar pos debit 131248 01 mar 2017 2, 417.00

The quality of the product is very poor. The fabric is very bad. I am writing a mail continuously but I am not getting any response from them. I am applying online on their website but can't able to process anything. When I called them they said to courier the product. But why we? They are not providing any pick up person. This online site is disgusting. Their services and their applications all are fake.

Organizing an event relying on products from Mirraw has been a very painful experience

Part of my order was delayed for 3 weeks. To add to it, they partially delivered my order and Cancelled the rest of the order without any notice. Reason for Cancellation being their Quality Issues

I am at loss of not making the event with the costume first of all. Second, this product that they cancelled is still on Sale on the website

If the product is still on sale and you have Quality issues with one order, would you not fulfill your quality and timing drawbacks by fulfilling the order to customer with what is available?

Its been a very painful experience with the arrogant customer service overall

I ordered two dresses and paid around 40 Euros in Sept 2016. Never received the product to the date ( march 2017). Called and emailed several times and they make fake promises . Not a dependable company and no one takes responsibility for undelivered product. They promised the refund within 72 hrs in January and never credited the money. WILL NOT RECOMMEND this site.

Meri complain Yeh Hai Ki Main product order Ki Thi Jo Mujhe wrong receive Hua Hai aur Mujhe refund chahiye Mera order number hai M[protected]r

Few days back I had placed an order for a stitched blouse from mirraw. Upon receiving the product I found it to be defective and not UpTo the standard. Therefore I wished to return it. I contacted the mirraw customer care number and then the first time, a representative asked me to courier back the product to the seller's address, following which I did the same and the courier has even reached the seller. Whenever I try to contact the customer care representatives to get details about my refund, no one ever bothers to pick the call. Extremely poor service of mirraw and an even poor quality of products they deliver. Would recommend no one should ever buy products from this site

I ordered a Sari on 10 February, date of arrival was due to be 25 February.

I requested additional stitching of PICO and Fall.

The status of the order has remained the same since 13 February, which is where it underwent a quality check, it still says the estimated date of arrival is 25th Feb which date has passed. This is the first time that I have ordered from Mirraw and it seems it will be the last.

I require a response as to what is going on with the delivery of the sari!

I got my order today but that was not my product that I have order so I want my product back I have order blue embroidery salwar suit but I got green anarkali my complaint that you are sending wrong product to me

I have ordered the materials vide order no. M[protected] sub order no. 2308480 on 3rd feb till date (20th feb) i have not received the materials.

I have called multiple times to customer care but every time they say that materials will get delivered in next 72 hours.

First time i am using mirraw.com and got the bitter experience.

Kindly deliver the materials urgently or refund my money

Regards,
Prashant kumbhar

I did not liked the quality of the product then i requested its return...the site mailed me the process of return. I sent the product back through speed post the person received the post on 16th january ..today its 19th feb and i hav not received my money back!!! You ppl are making me fool if i dont get a reply to this i will be constraint to approach the consumer court!

We have ordered a silver net embroidered semi stitched party wear gown but a suit has come so please replace the order.
The order is wrong but the order number is correct.i am sending the wrong order's image.

I saved couple of items on my cart, by mistake i placed the order with out reviewing.Immediately the had deducted 78 dollars.With in couple of minutes i emailed [protected]@mirraw.com to cancel the order.I received an automated emails saying "a ticket has been created with Ticket ID - 747637.".Then after two hours i received an email from "Ajay Pasi " saying "We request you to kindly please elaborate the issues for cancelling the order so we will assist you better for the same". i replied back and explained him exactly what happened .Then he responded saying "We would like to inform you that we have initiated refund for the same, it will reflect into your account within 7-9 working days." I did not receive the refund in 7-9 working days. I waited for almost a month then i sent an email to Ajay Pasi, [protected]@mirraw.com .I did not receive any response untill now.

I ordered a saree from mirraw.com, But i was not satisfied with the product. So, i requested to kindly guide the return or replacement process through mail. After that i received a mail, Was asked to return through Speed post & Return shipping charge will not be covered by team mirraw. I returned it through speed post on 23rd January 2017, Consignment no.: EJ[protected]IN. But till date payment is not received by team mirraw. Neither any action is taken by them. I dropped a mail regarding that & i also called on the no. given by them on previous mail but they told it is not our responsibility.

I am getting fedup with this procedure.
I had returned Mirraw jewellery and they confirmed reciept and promised
Refund in ten days.But so far nothing.
It has been nearly two months.even my complaint in this forum also since past ten days.Dont understand .Everytime i complain like this n a representative of
Mirraw calls me and promises that refund would be credited in my account
Within a day but again nothing done.

I have ordered a bra from www.mirraw.com.
Order no M[protected].
I have ordered a bra of 34B size but received 32B.
Sent them two mails containg the picture of the bra mentioning bra size.One on [protected]@mirraw.com and another on [protected]@mirraw.com.
Haven't got any reply till today.
I want a repacement for the wrong product. I went through the reviews about the store, most of them are negative and I regret buying from them.

There are total four products which i have returned.

For the first one i emailed mirraw all the details on 14 january. Below are the details.
Order number - m[protected]
Product id - 862008
Courier tracking no - e73158237
Tracking website - www.dtdc.in
Sent on - 05/01/2017
Delivered back on - 06/01/2017
I still haven't received the refund and i have emailed regarding the above order with all details on 14/1/17. Its already been more then 20 days that i haven't received the refund.

Other three products which are returned belong to the same order - m[protected]

1. Product code - 1520165
Tracking id[protected]
Tracking website - www.shreenandancourier.com
Sent on - 14/1/17

2 product code - 1497661
Tracking id[protected]
Tracking website - www.shreenandancourier.com
Sent on - 14/1/17

3. Product code - 1539220
Trackind id - z13900031
Tracking website - www.dtdc.in
Sent on - 24/1/17

I have called mirraw so many times and everytime. I call them they say sir we have forwarded it to the accoutns department and it will take 7 to 10 workings days and when i call them after time is overnthey again say the same thing.
I dont think thwy are planning to refund the money. I even had. A conversation with their supervisor. He also said the same and finally gave me the date of 8th feb 2017 and its 8th feb 2017 still no money in my account.

This is my third reminder complaint n no action
Everytime i complain some staff of mirraw call formally n apologise
Promise refund in couple of days but not doing
What is the action from consumer forum?
How long customers will be deceived like this?
What is the next action?
This should teach them a lesson so that future no customers will be misguided.