Claimed

Mirraw Online Services Complaints & Reviews

2.9
Last updated Nov 15, 2023
Complaints 575
Resolved
326
Unresolved
249
Quick Links
Statistics
Share
Contacts

File a complaint to Mirraw Online Services

Having problems with Mirraw Online Services?

File a complaint and get it resolved by Mirraw Online Services customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mirraw Online Services
Customer Service Contacts

Mirraw Online Services Phone Numbers

Phone
+91 80 8078 1780
253
116

Mirraw Online Services Website

Mirraw Online Services Head Office Address

252, Lucky Mansion, Peri Nariman St, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Mirraw Online Services reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Afsha Mallick
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get my refund money back_1month over

Address:Bangalore, Karnataka, 560103
Website:www.mirraw.com

Hello,
So shameless people are associated with this company I feel.still they didn't give my refund money back.
I had written this complain 5 days before and a person name Sanjay called from mirraw and told from his end the transaction done and it will reflect to my account within 2 days.
5 days over I can't see any refund money.
Giving you last warning don't play with my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramalakshmi Vs
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order # M776568634 - Poor Customer service and item not yet refunded

Address:Mumbai City, Maharashtra
Website:Mirraw.com

I have ordered this item and received this on first week of november. The stiching was very bad, hence poor fitting and I had to initiate returns. I was sent a return address after 3 follow ups. I was told that I was responible for returning the item and they will initiate refund after they receive the item.

I sent the item (thru someone who travelled back to india and had them ship to it mumbai) and the status is delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mamtabhatia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order no M546832203

Website:Mirraw.com

My saree has been ordered and it's been more than a month. I have not re d the saree after emails, whatsapp and calling the no provided. Thy say thy cannot locate the payment. I have sent a proof of the remittance and the utr no of the corresponding bank. Yet no one seems to be replying. Totally disgusted with your customer service. Hoping smthg will be done ASAP....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
diliprathor
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered some product online and payment was through bank deposit but mirraw never confirmed payment

Address:Mumbai City, Maharashtra, 400001
Website:mirraw.com

I ordered two jewelry sets on january 7, 2017 and paid through bank deposit right away, after couple of days i contact customer care to confirm my payment but they asked me to send bank transaction details which i email them right away, after couple of days i contact them again and they said it will take another 24-48 hours to confirm the payment with their accounting team but until today i haven't got the payment confirmation and my order...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Afsha Mallick
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Money Didn't Receive(Already more than 15 days got over)

Address:Bangalore, Karnataka, 560103
Website:www.mirraw.com

My order no -M[protected]
I had order a dress which they had showed it's availability and I had paid online.but after a 10 days there was no communication at all about my product.when I had called them they said the product is not available now.after complaining them they told me that I will get my refund money within 10 days.now it's more than 15 days got over where is my money.

Take this mail on higher priority or else...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nhgosale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money not received

Website:www.mirraw.com

Order number M[protected]. The saree ordered was found of low quality compared to price. The payment was made by citibank credit card. The saree returned on 24th November 2016 on the same day of receipt. The saree was sent by DTDC courier shipment number M42523300 and they have received, tit. We have sent many emails to them. Despite repeated follow up on email, till date we have not received money back. We will neither from this online seller...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
graduate2029
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subject: Re: [#717059] Order No: M622160417 - U R G E N T

Address:11419
Website:Mirraw.com

I ordered two salwar kameez from Mirraw.com and they are so blatantly stitched that I cannot get them over my head to try them on. I filed a complaint and is not getting anywhere with them. I am attaching pictures of what they send to compare their online images. Their stitch team needs to be fired. Mirraw never sends products as their online....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refunds for the product returned.

Address:Junagadh, Gujarat, 362265
Website:Mirraw.com

Never ever buy things from this site.
This is India's top most fraud site, who is selling some cheap quality products and when you return the products with your own money, these ppl will not refund the money to you. I have ordered saree with order no. M[protected] on 19/12/2016 from this site which got delivered to me on 21/12/2016. As i didn't liked the product I returned it on 22/12/2016 which reached the seller on 23/12/016. As i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
varunibala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order M338233221 -incorrect blouse

Address:Mumbai City, Maharashtra
Website:www.mirraw.com

I ordered Product 1475818 from Mirraw online. The blouse has silver working not gold as the photo shows on your website.

I tried to email and several emails just came with reply TICKET CLOSED.

Without the correct blouse the saree is useless....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Spoken to Aramex team on 26/06/2016 and was told that my purchase with the tracking no: [protected] has arrived in Malaysia but yet to be delivered to me. Another purchase with the tracking no: [protected] which still in India and have not been sent yet
I'm so disappointed that Mirraw don't deliver as stated in the agreement
As to my first email received was stated that my purchase will be delivered to me on 16/12/2016 after...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
trupti sandeep
from Goa Velha, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mert india pink crepe embroidered semi stitched party wear gown : rs 959.0

Address:403001

Miraw is one of the worse online shopping companies i have come across. Very poor customer service not at all appreciated.

I am a customer from goa who was cheated by mirraw. I bought 1 item (Mert india pink crepe embroidered semi stitiched party wear gown : rs 959.0) ftom mirraw and it was shipped to me with totally wrong item but after returning on that very day with my personal courier charges, since they deducted that amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sangeetha Harilal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not received

Website:www.mirraw.com

I send a previous complaint through this website before and the complaint id is 1437933. I submitted all the documents with my previous complaint after that one mirraw representative contacted me. He argued me at-least a month that they do not owe me money. Finally he admitted that it was a mistake from their site and he said he initiated a refund to my account. It is about a month now. I did not get money when asked he said they will generate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Samiksha Porwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lehengas

Address:Surat, Gujarat
Website:Mirraw.com

I've been getting calls and mails saying that refund is processed but it's been a week or so that I haven't got my refund yet. They personally call the customers and telling them to remove all the bad reviews and they'll return the refund. Such liars! I'm gonna take these people to the consumer court with all the forwarded mails and make sure that this fake company is shut....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kekee
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not yet received my refund

Address:Mumbai City, Maharashtra, 400001
Website:www.mirraw.com

Im Keerthana. Ordered for two sarees online worth ₹ 3k in Mirraw webpage using my credit card. Few days later i received a damaged product with very poor quality from Mirraw. Hence I requested for return. And I also cancelled the second saree and informed Mirraw about the issue. They confirmed that they will not send the second saree and to courier back the damaged saree to proceed for refund. Very next day, i received the second saree...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
from Tirur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request to cancel my order and refund the money

Address:Mumbai City, Maharashtra
Website:m.mirraw.com

I want to cancel my order and to get money refund that I infomed within 10 hours by mail..
As per mirraw order cancel policy, customer should inform within 24 hours.
Really surprised to know that there is no proper contact number to contact .Sent several emails. But not getting any proper feedback or support to solve the issue. Now they are informing me that order 1 is dispatched. I cannot accept. There are 2 ordes. I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahi Kalsi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received wrong product...

Address:180002
Website:team @mirraw.com

I have ordered a suit on 24 oct.2016... Order no m[protected].. But recieved on 13 th of december 2016... After 2 months i was really disappointed by getting wrong product... I got a lehnga... I want to exchange it... I wanna the suit that i had ordered... Plz pay ur attention to my issue... N exchange it as soon as possible... I hope u will nt disappoint me... I hv sent u pic of product that i hv received... N also the pic of suit that i had...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mona chawla 123
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My refund

Address:500020
Website:Mirraw

Hi

I have ordered two lenghas for 3000/- which i dint like the product and returned the product before 7 days as mentioned
Also i wanted to know what are the tracking details to be mentioned in the email

Also there is no response when i tried callng to the customer care number
Request you to response to this email
I wanted my money to be refunded
There is no proper response at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rubby Singh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund status

Address:New Delhi, Delhi, 110049
Website:mirraw

I have placed a order ( order no. M[protected] on 22nd december, but due to technical error order hasn't booked and payment debited from my account. when i booked a complaint against that then he required bank statement or payment proof. i have provided the complete details or proof for refund but till now refund hasn't received.

kindly do the needfull....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aeshu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchase of 2 sarees but received 1 only!

Order number: M[protected]
I purchase 2 sarees on the beginning of the month of October. I received only 1 by mid october. After several mails sent to Mirraw.com which was addressed to Sagar i had been notified that the second saree will be shipped. Its already 2 months later now and despite several mails and messages sent on facebook to Mirraw no one advised me about the shipment or if they will refund me. PLZ LOOK INTO THE MATTER AND...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himavard
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Clothes and jewelry/ not received

Address:Mumbai City, Maharashtra, 400001
Website:Mirraw.com

Hi i'm from usa. I placed an online order on mirraw.com. My mirraw order number is m[protected]. I made the order on 28th september it's been over 2 'onths and i still haven't received my order. No one talks to me in customer service my mails are not being answered. The order cost was almost $500. And i have only received 3 dresses that are awfully stiched and cost $80. Please help me so i don't get cheated out of my $400 remaining....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy