Mirraw Online Services Complaints & Reviews

I have ordered a saree with order number 5744-M[protected], but in the description it was not mentioned that its a net saree, so i requested for a return, but still my return is pending. First I put up a return request and then they asked for a tracking number, I gave the tracking no through which the product reached me, but that was not accepted, so I mailed the customer service with the issue, but they in return only guided with the...

Hello,
This is sudesh kumar, I have ordered a Saree (black embroider) order number :[protected] dated 04th April 2017 cost Rs.999, but due to some personal issues I had decided to return the Saree as it is written on the site profile about the return policy is available for customers, though my request return has approved by company and they had promised to return my fund within 2-7 working days and here it is about a month time passed...

Hello,
I have ordered (Red bhagalpuri silk and soft net hand work stitched blouse) from mirraw.com on dated 08/04/2017 and after that due to some personal reason i have cancelled the same through your customer care agent on dated 11/04/2017. Now i am asking them for my refund so they are making me fool and saying that it will take 7-8 working days although it's being 21days.
Please help me to get back my refund....

I have placed order on[protected] still now I didn't receive if I raise complaints they r giving only ticket ID 879876, ticket ID 879883 . I have paid the full amount through my credit card in same day of order. My order no is M[protected] I have played the payment also no response from your side try to send the order or refund the amount or I have to take some action against mirraw...

I had placed order no : m[protected] on 21.03.2017. Money was transferred same day however there is no update on the package.
Payment of rs 1860 has been made with reference number[protected]a1 for mirraw order reference number m[protected], however no response from your end inspite of sending atleast 5-6 reminders.

The only thing that you do is give me ticket references for complaints raised :-
Ticket id - 852738.br...

My order for necklace which i didn't liked i would like to return.
But no response for my mail kindly provide me the reason and do the needful....

Hi, Please find the details below
Date of Incident: 9th April, 2017 at 10:53, I ordered Multi color combo of gold plated earrings contains (6 pairs) and have made an online payment via my credit card of Rs. 533 and after multiple follow ups with Customer care via calls as well emails but there is no response from them as of now.

I have already shared them the transaction message & transaction alerts I had received via...

Instead of red saree..i got 1 salwer on that some stupid lines are written i love you yiu guriya..i am totally disappointed with the product..the quality and colour of the product shown online id totally different from the product i received..order no--M[protected]..cost is 1000..i request you guys please send correct product to the customer..hope you guys send the correct product from next time...

Hello sanjay,

Ordered 4 items in mirraw and they are due to be delivered today.
I have took leave from work in order to receive the parcel today.

I received dhl text message saying that i have to pay £51 for the items that i bought for £153.61.

How is it fair to pay by customer when you have clearly said it is shipping free and you are able to ship worldwide.

Believing...

We ordered two complete set of Sharees from this website and after a long wait we received two piece of cloths which look like garbage. We called them several time and write so many email provide all photos, receipts, and custom clearance papers. They always have same response "we will get back to you within 72 hr". After approximate a month of wait, Now they are saying that we sent you the wrong product by mistake but we cannot provide you...

Mirraw online store are cheaters. They are using false advertising. Online product pictures are different compared to consumer end product.
All my ordered products were very poorly stitched, wrongly stitched and quality of fabric was downgrading, nothing like what is advertised through their website.
I have asked for my refund but they are fraud and now coming up with all excuses....

They are fraud people. They took the shipment charges and it doesnt mention in payment reciept i have to pay customs charges separately. Then now they say i should have been checking the faq section. This is not first time i bought from india but from different website, they didn't have these complications. The salwar costs £19, shipment£10 and customs 16, so to buy a £19 salwar i have to pay additionally £26. What a rip off?...

On 12 February 2017 I just odered for the first time a saree, 'multicolor printed bhagalpuri slk saree with blouse'. But i get an mail, its was canceled. When i wrote a mail to the Mirraws, they said they will handle it. They send me mails with the same information.
Still didn't get a good mail back or the money! I lost €17, 00!
Never Order Again on Mirraws, I also tell friends and family about this.
I'm really dissapointed...

Thank u ...mirraw.com...

Hi,

Recently I bought 3 items under 1 order from different stores. I did not like all 3 items and wanted to return. I initiated return for 1 item as soon as it came through and 2 more items on a 2nd day (checked 2 returns together). Now I shipped all 3 items back but when I try to update the tracking number for the 2 items it seems to take same tracking number for both items and wouldn't let me update different tracking numbers...

I had placed an order (Order Number: M[protected] for 3 kameez-salwars/suits from mirraw.com and made payment through net banking. When i recieved the items, i did'nt find them of good quality and placed a return request for two of the three ordered items. I have sent them to the provided address by INdIA POST COURIER SERVICE (TRACKING NUMBER : EE[protected]IN, EE[protected]IN). even when the items have been delivered to the respective addresses...

Thank You for shopping at Mirraw.com! Your Order M[protected] of amount Rs. 582 is confirmed and being processed.

Hi, Your Order# M[protected] has been shipped via DTDC.

After that I didn't any test or mail from your side . I want to know wht is the status of my product.When I will get my product.

So many times I tried to reaching customer care of mirraw. But they are not responding at all .
br...

Hi
I have purchased artificial jewellery from mirraw.com on 2nd of april and amount 4133 rs has been deducted from my account at the same time.
But still my item is pending in mirraw website. I sent mail to mirraw after a 10 days ago. I got reply that payment has been bounced but this is not true.
I went to bank for all payment details. Payment has been successfully credited to mirraw.
After that i have senbding...

ORDER NO. M[protected]

TRACKING NO : A37383155

For the above details, I have already returned the product to the address specified by you, and I have not received the refund so far. I am herewith furnishing below the e-mail correspondences which I had with you so far. From this, it is evident that there is undue delay from your side in refunding my money which has already been initiated. Consider this as urgent...

Date : 25-3-17
i ordered saree from mirraw, while ordering the picture of product shows quality and good fabric. after i received the product it is quality less and badly stitched product. from that day i continuously sending mails to the mirraw but didn't get proper response.
i am requesting for refund...