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Mirraw Online Services Complaints & Reviews

2.9
Last updated Nov 15, 2023
Complaints 575
Resolved
326
Unresolved
249
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+91 80 8078 1780
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252, Lucky Mansion, Peri Nariman St, Fort
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Mumbai City District
Maharashtra
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400001

Mirraw Online Services reviews & complaints page 15

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A
Atmadaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal to refund the full amount

Dear Consumer Complaint,

I have been stolen from by this company called Mirraw. They admit their fault but refuse to give me my full refund. They have been bargaining with me and wasting my valuable time instead of giving my full refund and collecting their third class cheap items back.
The initial complaint I have made is not resolved. Is there something more I can do so that others are not cheated by this company...
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B
bhavyap04
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not got my refund for order ID M314502428

Address:Mumbai City, Maharashtra, 400001
Website:www.mirraw.com

Order ID - M[protected]
Order Date - 18 January 2017
Delivery Date - 24 January 2017
Return Date - 25 Januay 2017
Reason for returning: Quality issues
Courier Name: DTDC
Tracking Number: Z13786938
Delivered Date: 30 January 2017
There is no prompt response on any of my email from these guys. I am attaching dtdc courier tracking history clearly stating that the product is delivered at its...
+2 photos
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J
Jyothilobo
from Chennai, Tamil Nadu
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Not recieved product

Address:Dakshina Kannada, Karnataka, 575015
Website:www.Mirraw.com

I have ordered gown from mirraw still not received...kindly find the order number- M[protected]...
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T
Trannum
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of order

Address:Mumbai City, Maharashtra, 152107
Website:Mirraw.com

There is no proper cancellation procedure of cancelling any order.Totally in a deep regret that why i preferred this online service.Don't want to buy anything please cancel my order.My order no. Is M[protected].When i am submitting my request about cancellation they are responding that our customer care will respond u in 72 hours but for cancelling you guys are granting only 24 hours.So please cancel my order. I hv sent u no. Of mails.Don't...
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D
divakaran an
from Taliparamba, Kerala
Dec 31, 2023
This thread was updated on Dec 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of 500- against camcellation of order

Website:mirraw.com

A sum of Rs.500/- was paid to mirraw.com towards the cost of sree.The amt. was paid through canara bank debit card on 6.1.17 at 19.40.32 hrs. Later the order was cancelled and a refund was requested by me The mirra.come informed me that the amt.500/- was refunded to canara bank for crediting my a/c. But so far no amt.was credited by the bank to my a/c. Pl.do the needful and credit the amt refunded bt the mirraw.mom early...
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I
Indiraloke
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product returned n recd confirmation of recpt but refund of amt not received

Address:400001
Website:Mirraw.com

Poor quality product so returned ..they had asked me to send it back by courier
I had done that spending 250/- recd cfmn from Mirraw saying recd the product n refund in 10-12 days.now its more than a month n still not recd.
Disgusting mirraw.
The product picture is very nice but when i got the actual pc
It is not atall good.
They want customer to pay even before the product sent.
Customer has to...
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A
anjali singh rawat
from Jabalpur, Madhya Pradesh
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Refund not recieved

Address:Mumbai City, Maharashtra
Website:mirraw.com

I have requested a return of a product and this online shopping site does not have return pickup facility so they told us to return the products to the seller and i when the product recieved by the seller they will initiate the return and seller recieved the product on jan 7 and yet i have not recieved my refund....
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M
mdeepikaa
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received even after 2 months.

Address:Chennai, Tamil Nadu, 600 113
Website:www.mirraw.com

I have placed an order 2 months back ( 4th November). Order no. M[protected]. I have paid it online also(Rs.278) But I have not received the item still. I have called the Customer care multiple times and sent multiple mails. The customer care employee told that the amount will be refunded in 7 to 8 business days. It is difficult to get them on call. Also the worst thing is, i would have spent atleast Rs.500, for followup. But its been more...
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D
divakaran an
from Taliparamba, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money towards cancellarion of goods

Address:Palakkad, Kerala, 678001
Website:Mirraw.com

An amount of rs.500/- has been paid to mirraw.com towards cost of saree through canara bank debit card on 6-1-2017 ar 19.40.32 hrs. Later this order has been cancelled and requested the company torefund the amount and the company has intimated me that the amount has already been transferred to canara bank on 12-1=2017. So far this amount has been credited to my account by the canara bank. It is therefore requested to kindly credit the amount...
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S
from Kasganj, Uttar Pradesh
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Silver braclate

Address:Agra, Uttar Pradesh, 282001

मेरा braclate मुझे कब तक प्राप्त होगा
इसका मेरे पास न कोई मेल है न ही कोई मैसेज
किरपा करके बताये, 16 जनवरी को मैंने मनी टरानसफर किये हैं . अभी तक मेरे पास इसका कोई रिकार्ड मैसेज...
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K
keerthi P
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received for return package

Address:Mumbai City, Maharashtra, 400001
Website:m.mirraw.com

Hi..I returned the ordered saree as it has poor quality and different design.Returned Package is delivered to Mirraw but there is no status of the refund.All my emails and calls are unanswered.Order Details:
M[protected].Tracking details:RC[protected]SG.
Could someone look into the issue and initiate my refund.i m so tired o[censored]r unresponsiveness that I stopped all my friends from making a purchase here to whom I said atleast there...
+1 photos
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A
Atmadaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Promised not Refunded and poor Quality items sent

Address:IG3 8PG
Website:www.Mirraw.com

Ordered items on 8th November 2016 through incorrect account, cancelled the order within 24 hours cancellation time. They acknowledged that they will cancel my order then went on to say that they did not receive the money. I sent them a screenshot of the money they received and still no action to refund. It was too late to return the items after I came back from India.

Sandesh Gawade
09/11/2016

to me...
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A
Afsha Mallick
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get my money after one and half month

Address:560103
Website:www.mirraw.com

I feel it's waste of time to complain here also, .these people will not listen to you.
Once i[censored] complain here, ppl from mirraw will call u jus to make u fool but they will not return the money back.
Don't call me now after this because I don't want ur call now I want my money back or else ready to get from me because I m not gonna leave mirraw at any cost....
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G
graduate2029
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promised Refund Since Jan. 7/17

Address:11419
Website:Mirraw.com

They promised me my refund since Jan. 7/17 and keep making excuses that they are facing technical glitches in their accounting department which is all lies. I am pursuing legal actions against them and will now contact as many Indian Government Business Officials/Authorities to seize all of their business license including the Internet. They are excessively fraudulent. Mirraw this is the globalization era and everyone and everything is interrelated...
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A
Anusha Rao
from Savantvadi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Colour and design

Address:Nagpur, Maharashtra, 440004
Website:www.mirraw.com

Hello sir/madam, good evening, thi is Anusha from Nagpur.I want to return my order M[protected] ordered on 13/1/17 and received on 19/1/17, I want to return this order because of its poor quality of colour and design.it was totally different after coming.so kindly consider my complaint.it was something totally different and and it is looking very cheap.didn't expected this, so I want to return as fast as possible because on 25 of January my...
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D
DEEPIKA AGNIHOTRI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of money( 3074 rs)

Website:www.mirraw.com

I ordered 2 items worth rs 3074 on Jan 1st, 2017 . First time after payment, order(M[protected] got cancelled. but payment was made successfully. i ordered again and made the payment same. But the extra payment that was done earlier, is not refunded till now as they promised to refund between 7-9 working days. i mailed many times but not getting satisfactory answer. Please take an action and help me to get my money back....
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S
sunita4389
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunded money for a product returned

Address:Mumbai City, Maharashtra, 400001
Website:Mirraw.com

I returned a product I purchased online on Mirraw because it didn't look like the image displayed. The product was returned to the location specified on the Mirraw returns website and the recipient refused to accept the retuned product. At this point I've lost out money on the product purchased and shipping. Mirraw owes me a refund of $32.
Order number: M[protected]

Recipient refused delivery on 05/01/2017: http://www.dhl.com/en/express/tracking.html?AWB=[protected]&brand=DHL...
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M
Monishak
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not recevied

Address:Mumbai City, Maharashtra, 400058
Website:mirraw

My Order M[protected].
I have order and had made online payment on 17th Dec .The product was not up to the mark and was very disappointed i have returned it via courier spending rs.200/ ..
After sending so mail, sharing my account statement i have not got my my refund ..
and account to the customer care my refund is done.

i do not understand why this people are giving fake promises .

I NEED...
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A
Afsha Mallick
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want my refund money back at any cost

Address:Bangalore, Karnataka, 560103
Website:www.mirraw.com

Hi,
I am really getting mad.this people are making me fool like anything.
First thing i didn't get my refund money back.
And the second thing this people are playing with my money and making me fool and they are telling that they are are processing and it will get reflect to my account soon.
I had paid via Amazon.first this people said it will get reflect to my account then this liar said it will get reflect to...
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P
pallaviraj11
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

M378688576 refund not received

Address:Thane, Maharashtra, 421204
Website:indian consumer complaint forum

M[protected] Refund not received

I purchased on 27th dec I got the product within 2days, quaility of product was very bad and the same time I returned they told me I want to send courier to seller. I done the process. And next I received mail your payment will initiated in 2 days and refund will reflect in 7to 8 days. Todays is 14th jan still I m not received refund 12+ mail done and same reply. Only reply no refund till date....
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