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Mirraw Online Services Complaints & Reviews

2.9
Last updated Nov 15, 2023
Complaints 575
Resolved
326
Unresolved
249
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Mirraw Online Services reviews & complaints page 7

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S
Suvadra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no tracking information after receive the money.

Address:2540
Website:www.mirraw.com

I have ordered something worth average rs 11, 000/- from mirraw.com on 16. Aug.2018 (Order number: m[protected]
But not received yet any further information i already send money throw online banking but mirraw.com said, not receive the money, that`s impossible. How can i receive my order. Please help me. My friends want to buy same product but they want to see first. I hope, that is not fake company....
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S
Sowmya Kokkiligadda
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelling of order

Address:Mumbai City, Maharashtra
Website:Mirraw.com

My name is krupa. I have placed a order

On mirraw.com. Because of certain price

Issues i have decided to cancel the order.

But the problem is there is no cancellation

Option on their site. They only metioned

That if you want to cancel the order you

Have to contact help centre. I have

Contact help center and wrote an email to
br...
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A
Anu Priya Parthiban
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of order m456546747

Address:700114
Website:Mirraw.com

Sir,
I have ordered a begie colour salwar kameez at mirraw.com the item no. Is#m2691672 designer is fashion basket at 9:42pm
I have to cancel my order, and i didn't find any options for cancellation also as per the terms and conditions i have mailed to the mirraw about my cancellation at 10:12pm and i have received a mail from the authorities saying that my order will be cancelled and my ticket id is 1458690.
Since...
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D
diana55
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sarees & lehenga online purchase & returned m520151867,m884824666

Website:Customer Support Group <[email protected]>

The above subject orders were returned as they were not up to my satisfaction as the fabrics used were not matching with the one they have sent across. The attached correspondence shows all the exchange of conversations between us and the false promises by them to refund the money. It was a great mental harassment for me from my husband as I was wasting lot of time and neglecting my other responsibilities. Also now he refuses to give me money...
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Divya latha pasumarthi
from Paloncha, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancel my order

Address:Krishna, Andhra Pradesh, 521105

My order number is m[protected]. I orderd 1 saree. I was just wrongly placed my order. After i realised, i was trying to cancel my order but i couldn't.in app help center. We can only cancel the order with in 24 hours.. But i didn't get any cancelation option in my order. There is no cancelation option. So i requested you to cancel my order as soon as possible....
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G
gupta gi
from Delhi, Delhi
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saree app - online shopping of sarees - refund was not paid

Address:Surat, Gujarat, 110085
Website:MIRRAW.COM ( ONLINE SAREE APP)

I purchased two saree from online saree store of mirraw company under order no. As

M[protected] for rs 1897 dated[protected]Black saree)

And

M[protected] for rs 1763 on[protected]White and pink saree)

A grand total for 3660 rs

And i returned them through sri mahavir exress service courier as under (Through 90 rs delivery charges for each article)

M[protected]...
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C
CRISMIC PAUL
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to cancel my order

Address:110067
Website:www.mirraw.com

Hi,
I would like to cancel my order m[protected]. I tried to cancel on the app but couldnt find the option. The order is a prepaid order. I tried calling online but its not working. I check on the app to cancel the option is there but it never redirects to cancellation page. The order purchased is within 24 hrs so as per your companys norms we can cancel in 24 hrs.

Kindly assist...
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A
Archanashinde1
from Pune, Maharashtra
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order m571323782

Address:Pune, Maharashtra, 410504
Website:m.mirraw.con

I have ordered online sarees and dresses on 7th april and delivery was supposed to be by 27th april. I have still not received products and there is np response from customer care despite serveral complains raised.

We ordered it for function which in april but we had to extra purchase things as mirraw did not sent delivery as promised.
Surprising is there is no response....
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P
Petrishiya Edward
from Chennai, Tamil Nadu
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refund is not processed

Address:Mumbai City, Maharashtra
Website:www.mirraw.com/user/2085738/order/M165653110/return_items?return_id=108152

Need refund

Please find the tracking number for the product which i need refund of 1999
Tracking no:[protected]

In website it is showing as retrun completed. But refund they are not processing been more than10 daysorder number: m[protected]

I ordered a product in mirraw.com website. I returned the product and got an update that return is completed. But still they are not processing refund....
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A
Appygupta
from Dehra Dun, Uttarakhand
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need to return the product

Address:Mumbai City, Maharashtra

I received my order today but still they are not giving the option to return.. The order in not same as it was.. I need to return the product and need the refund. But they are not giving the option... Just need my refund dats it.,.. They said in there return policy after receiving the product you can return or exchange within 7 days... But when i got my product today how the return policy got expired... Need the return and refund...
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D
Divsee
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is the refund policy true?

Address:20153
Website:Mirraw.com

Good evening,

Yesterday 29/04/2018

By mistake I have paid two orders with the same 5 items, the order number is M[protected].
The customer care service told me that the order has been successfully cancelled and the refund will be processed

But I am reading on this website that a lot of people did not received any refund!!!

I am scared because it was not my fault and this mistake...
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Address:Mumbai City, Maharashtra, 400001
Website:www.mirraw.com

Order number m[protected], i placed order on 25th if march and waited for a month, still i haven't received my item, so frustrating, mirraw keep lying once they said items out of stock, again quality failed, and again technical issue,, and asked me to pay more to get out of stock items, but on theirs website doesn't say that it is out of stock, and after month when i ask for refund they don't even refund the money,, this people so fraud, so...
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Address:Mumbai City, Maharashtra, 400001
Website:mirraw.com

Published 82 seconds ago
Updated 2 seconds ago
Do not order they are a rip off

Do not order, you will be very sorry that you did.
All the dresses that i ordered i had to return, some could not even get over my head, most sat on the top of my breast, the materials were very poor quality and the stitching was awful, the skirt line was uneven, i even received one dress which the sleeves were torn and another...
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M
from Varanasi, Uttar Pradesh
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cancellation of my order

Address:Varanasi, Uttar Pradesh, 221005

There is no proper cancellation procedure of cancelling any order. Please cancel my order. My order no. Is m[protected]. When i am submitting my request about cancellation they are responding that our customer care will respond u in 72 hours but for cancelling you guys are granting only 24 hours. So please cancel my order and refund my money back. Thanks...
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S
sarat34743
from Thiruvananthapuram, Kerala
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cancelled order - money not refunded

Address:Mumbai City, Maharashtra

I tried to place an order on march 11th.

After the money was deducted from my account, the web page gave an error. Subsequently i cancelled this order. (Order number m[protected]

Mirraw confirmed that the order has been cancelled and the money which was received by them will be refunded.

For the past one month i have sent several e-mails and called their support team. Every time a new person answers...
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S
sobiaseth
from Haldwani, Uttarakhand
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necklace (received product not as per the ordered one)

Address:143001

I send my return on the very second day of order received and same has been delivered as well. Screen shot has been attached for your reference. Request you to kindly refund my payment.
I already shared my account details.
Even i have sent a mail regarding the same two days back but i didnt get any response on this as no one is responding on my mail which is completely ridiculous as first of all they send a wrong product and...
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S
Shadrun
from Hyderabad, Telangana
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refund money order id is m 307727772

Address:Anantapur, Andhra Pradesh, 515411

I return the product order id is m[protected].

They always said ticket has been initiated but they were not send money back to us.
I have made many mails of refund but they still not responding to money back.
If they act like this the company will ready to get losses.

No one should not buy anything from this app. So take action immeadiatly.

Im not asking ur money im asking my...
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S
seena ojus
from Bengaluru, Karnataka
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overbilling of item

Address:671124
Website:Mirraw

On order no. M[protected] dt 23.03.18, the cost of the product "Pleasing four string necklace set for Women " was Rs. 333/-. However, on delivery no bill was attached to the package and the COD amount printed was Rs 653.
Therefore as per the demand of the delivery boy of Delhivery I had to pay Rs 320 over and above the actual rate of Rs.333.A refund of this amount is requested....
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D
Deelti
from Channarayapatna, Karnataka
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complain about amount

Hey, this is regarding order number: m[protected] i placed an order 1 kurta today at 7.30pm. After i placed the order, i realized that the price of the product in cart was not the current one of products. I didn't notice the amount while doing payment. But just then i realized the bug and tried to cancel the order. But to my surprise there was no option to cancel my order.in your policy it is clearly written that we can cancel our order within...
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P
peppsyagar
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non refunded order - m444625711

Address:Mumbai City, Maharashtra, 400001
Website:mirraw.com

My product that i returned was never refunded to me. I tried to get in touch with the customer care, one mr. Faiz, and his senior, mr. Sagar responded to my calls, to my bad luck. Multiple internal tickets were created for my requests - 1342573 on 4 feb[protected] on 12 dec 2017, 1260061 on 21 nov 2017 to name a few. Plenty of calls were made and emails were exchanged - only when i approached mirraw's customer support team for inquiring...
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