Mirraw Online Services Complaints & Reviews

I ordered one jacket and kurta from mirrow, no stiching, no altering. Still they are saying me that it will be delivered late by 3 days. I already told them that i want it on diwali so want it on or before the given delivery date. They are saying some technical problem in their system, but this reason is not worth for late delivery. If they are giving commitment of the delivery date on their website, then they should strictly follow it. Its...

I ordered a sari online from mirraw and when i requested for blouse stitching, i was told that blouse cannot be customed stitched. I asked for cancellation or order and refund. I was sent email on the same day that my order has been cancelled and that my refund will be done within 7 to 9 business days. Upon waiting for 3 weeks, i havent got any email about my refund neither did i get it in my respective bank account which was used for purchase....

Ordered item from mirraw, was given the run around because of stock/qa issues. Eventually passed that stage and was notified that the item was handed to courier for delivery. The courier company atlantic couriers have had the item 20/09, and promised delivery by month end. There has been endless delays since then, they provide no timely feedback and requested that i must call them in india from south africa so that i can explain.
They...

At around 11:30pm here in new zealand today, i received a call from mirraw customer care number on whatsapp and it was a video call. The first call was disconnected after i said hello. Then i received another call few seconds later and there was this guy masturbating and i quickly disconnected. Then this guy called back and disconnected and blocked the number straightaway. I answered this call as i have the 4 orders awaiting from this website...

This is to inform you that I am disappointed and frustrated at your recent experience buying a plain black single hoop for men. The item I purchased from your company (Men's Stud) non-standard. I am very disappointed in the purchase of this item. So please buy this item and get a refund. My Order No. is M[protected] . My mail id is [protected]@gmail.com...

I mistakenly odered twice of the same products which consisted of a pair of bangles and a chain which came along with a pair if earings and i now want to cancel one of the orders inorder to avoid being charged twice aswell as recieve 2 sets of the same oder. Their was no cancel option available to cancel one of the orders

The oder that i need to be cancelled is m[protected]....

Oder id-M[protected]
I have received bill of rs1710 of saree including discount I got..and the courier service boy asking me to pay rs.1899..such a pathetic service I'm getting from mirraw...if you are giving discount do mention to the courier service providers...it is just a wastage of my time...do take necessary action as early as possible...on the bill amount 1899+189 discount=1710 I have to pay......

I have returned the product that I ordered three days after receiving because of the poor quality. Updated with the tracking details. It's been more than 40 days and I haven't received my refund.
Order number: M[protected]
Return ID: 132135

They're replying me that they've forwarded the details. Still under process. I need to atleast know the status of the process and the dates when I will be receiving the refund.br...

Re: [#1505747]
I have been trying to resolve this issue since november 2018. I am very disappointed at the terrible customer service i received. I'm also disappointed at the awful custom item i ordered and how completely different from the website it looks.. It is poorly stitched with seams unraveling.
I ordered the black and beige embroidered net semi-stitched anarkali suit and this is what i received. See photos for proofbr...

I placed an order (Order Number: M[protected] in www.mirraw.com on 16th Nov, 2018 (screenshot below).

Return pick-up was arranged for the same order number M[protected] on 5th December, 2018 (screenshot below).


Mirraw.com is not refunding the amount paid by me even after 20 days of the product return. I tried reaching out to the following personnel’s which includes the owner as well as co-founder of...

Re: m[protected]. Absolutely disgusting customer service by mirraw. Afrin khan and wilson godimadi from mirraw responded to my previous online complaint saying they will resolve it.. It has been freaking 3months almost and still no refund. Now it's in the hands of somebody lower in the chain and he has been useless as well like others. Please don't put wrong information saying the complaint has been resolved. It's goddamn unresolved still!!!...

After waiting for nearly 3 weeks and spending $250, i received the package much to my dismay. I have somebody else's order. Wow. So i called up mirraw and for the past 1 week they have still not tracked my package nor would they refund me. I get an automated email response saying they apologize for the inconvenience and will get back in 24 hours. I guess, the sun never sets in that part of the town as it has been 1 week. Utter disappointment!!!...

I ordered a dress from mirraw. The product is deliverd but i received a wrong product. I returned it to mirraw dey said the amount will be credited with in 7 working days. But its almost a month.. The amount is not yet credited. I have been mailing from one month the reply is same its in process. The amount is 2400. Plz solve my issue as soon as possible......

This is really disappointing response i got from mirraw. I placed my order from usa and paid in $.
I was told at the time of purchase that i will get some money back at my wallet on this purchase in my account and now they are informing me that because i delivered it in india, i can't receive anything.

I would like to take it further to consumer court for misconduct at online shopping.
I didn't get what was promised...

I ordered my saree today only ...But I found another one more attractive after exploration ...I wanted to cancel oder but there is no option ... I have a very imp function ...So if this would be cancelled I would be able to book my new one ... Otherwise my work will be delayed...

My money is deducted and I haven’t received my order yet
I ordered it on 23 rd September, that’s frustrating.
I didn’t received any call from the courier company as well but I am getting the feedback mails continuously... seriously very poor service kindly return my money i[censored] can’t deliver the jhumkas...

Hello... I had returned a product and for refund options by mistake i provided an invalid account number.. But ifsc code was correct... Later i connect with the customer care and provided the correct account number.. They informed me. They refunded to my correct account number already.. Please wait for 7 days... Now it's more than 12 days... I don't recieved my money yet... And even i can't contact the customer service by phon now.. Please...

Please cancel my order I don't want to buy this jewellery set you said we can cancel it in 24 hours but there is no option of cancelling it please cancel it soon as I don't like it anymore...

I ordered the saree of this order id[protected] multi color printed cotton poly saree with blouse 3 quantity, but i received only one quantity and i paid 1500/-, i asked delivery person about this, he asked me to contact you people. I tried my best to explain you people.. Ajay pasai, and few more contaced me regarding this, but none solved my issue. Completely irresponsible and useless people. Why the bloody you run this cheat business, do...

After writing so many times regarding the delivery of the product. Finally the product is delivered today 30th aug 2018 instead of 24th aug 2018.

Received an email that there was some technical issues on Mirraw so the delivery got delayed.

Well opened the parcel and to my surprise the ghagra is unstitched. Clearly on the website it mentioned that the orange ghagra choli is stitched.

How come...