Claimed

Mirraw Online Services Complaints & Reviews

2.9
Last updated Nov 15, 2023
Complaints 575
Resolved
326
Unresolved
249
Quick Links
Statistics
Share
Contacts

File a complaint to Mirraw Online Services

Having problems with Mirraw Online Services?

File a complaint and get it resolved by Mirraw Online Services customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mirraw Online Services
Customer Service Contacts

Mirraw Online Services Phone Numbers

Phone
+91 80 8078 1780
253
116

Mirraw Online Services Website

Mirraw Online Services Head Office Address

252, Lucky Mansion, Peri Nariman St, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

Mirraw Online Services reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vijayar
from Mumbai, Maharashtra
Report
Copy

return of saree against order no. m816350045

Address:Mumbai City, Maharashtra, 400020

Dear sirs,

Re: order no. M[protected]

I have ordered three sarees from mirraw thru online, received 1 saree, but i would like to return the same since it is not upto the expectation.

Other two sarees out for delivery expected today.

Kindly advise how to proceed further for returning saree.

Best regards,
Vijaya raghunathan
C/o. Nickunj eximp entp p ltdbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra
Website:Mirraw.com

I ordered 2 dresses from Mirraw.com and both are cheap quality, different from picture and of incorrect measurement. I submitted my complaint but no response. I sent message on FB page and someone said that they will look into it but then no response. I want my money back and will never order again....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
udz79
Report
Copy

saree order

Website:mirraw.com

Order number: m[protected]th oct. 93.05 cad - 2 sarees
There s no way to cancel the order, but it says within 24 hours cancellation is possible.
I badly need my refund.
After sending more than 10 emails ([protected]@mirraw.com) ([protected]@mirraw.com) regarding cancel the order, i have received several ticket no. S saying someone will contact me, but as of today nov 1st no one responded.
Surprisingly now they are sending...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarmistha Bhattacharjee
from Gurgaon, Haryana
Report
Copy

saree delivered to wrong address.

Address:New Delhi, Delhi, 110019

My name is sarmistha bhattacharjee. My address is p63, block p, 3rd floor. Chittaranjan park, new delhi, delhi 110019. My phone no is [protected]. My order no is : m[protected] and ordered on : 13 oct 2017. Dtdc tracking number : a39154311. My parcel delivered to wrong address. I am not received my product till date. Please resolve it as soon as possible.
Thank you,
Sarmistha bhattacharjee
Ph no: [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishurstyle
from Bengaluru, Karnataka
Report
Copy

no refund of my order m080343513

Address:Mumbai City, Maharashtra
Website:www.mirraw.com

Its been a month i am chasing continuously on calls and mail but all they do is asking for wait for 24 or 48 hours. Infact they say that in their account amount has been refunded but i have not received even a single penny. I am fed up of calling and mailing them. But they dont respond. They give lame excused like amount was bounced and technical error. Please help in getting my refund.

Kindly shut the website before they cheat...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Palaparthi Ramanakumari
Report
Copy

dresses

Address:West Godavari, Andhra Pradesh, 534447
Website:www,mirraw.com

My order number m[protected]
I ordered my dresses in the month of july.
Until now i didnt get after several reminders from me.
Last 15 days back they told that they will dispatch without sitching.
I agreed that also even my order is with stitching
After that they sent mail order dispactched and given some wrong tracking order. I tried to track that order it shows wrong tracking number..

Please...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Palaparthi Rama
Report
Copy

order number m124520357- dresses

Address:534447
Website:www.mirraw.com

Sir,

Refer to my order number m[protected]. For the web site www.mirraw.com
I ordered for dresses worth aed 299.90 in the month of july with free stiching.
Even after several reminders they didn't send my order.
20 days back they replied and told me that with out stiching for one dress we wil send. I agreed for that, then next day they informed order dispatched.
Until now i didn't received. I tracked...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hsawant1
Report
Copy

sari order

Website:mirraw.com

I ordered a sari from mirraw.com on sept 20 2017 and it was scheduled to be delivered on oct 7th 2017, they were 1 month late and still hadn't even stitched my sari, the customer service was terrible and very incompetent, they employees there are very lazy, and the manager was never "available" for me to complaint to. I was constantly lied to about the shipping date and the status of my order. I have requested a full refund for my order and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
francesca staffilano
Report
Copy

horrible service, poor quality products

Purchase made in july. I received in september a text from the shipping company asking for £50 fees for the delivery. I was unaware of that, nothing said when i bought the items. I had to pay as the company would not refund my money after asking many times (Consumer rights act says that the items must be delivered within 30 days unless a different time period is agreed, otherwise you have the rights to cancel the order). The quality of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tui1
Report
Copy

my partial refund pending

Now i m complaining for 2nd time in this forum though i have sent too many emails.. I placed an order which was not on time so they refunded my money.. I opted for stiching service along with that order but that money for the stiching service they haven’t given yet..
Whenever i send email i got a reply “we have escalated your issue to concerned dept” but nothing has happened for last 1 month.. I called the customer service and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
R S Rai
from Gurgaon, Haryana
Report
Copy

order no. m222658388 not delivered yet

Address:411001

Order number M[protected] was placed on 06 Oct 2017 and amount paid also.
One saree was delivered. Another red and gold printed cotton saree value 1979.00 not delivered yet.
Tracking shows, delivered in Banglore.
When will you complete order?
If you are unable to complete order, please refund amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rinka Baruah
from Tumkur, Karnataka
Report
Copy

delayed response/delivery

I have placed an order on 26th of September which was a prepaid order. Today is 8th if October and I haven't received the order nor I have received any response to my email enquiring the status of the order. Such a pathetic service....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nehamis333
from Bengaluru, Karnataka
Report
Copy

return is expired

I have ordered a product on 21sep 2017, and i got the product on 26 sep 2017 and due to some reason i have requested for the return of the product on 1st oct 2017.. Then i got a message that "please fill tracking details for highlighted orders once you ship the products."
No one has come for the reverse pick-up and now i can see that my return request has been expired.
Why is this expired?? This is not my fault if no one came...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shrreenithi S Vignesh
Report
Copy

order cancelled in mirraw

I submitted my purchase and ordered the dress and once after the transaction successful, status has changed to cancelled! So now will I get my money back? Order Id: M[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zaira Saif
from Ambala, Haryana
Report
Copy

product

My order number is m[protected]. It was supposed to arrive by 29.09.2017 but is not here! I checked the tracking code that was sent to me and it said that the product had been delivered. Also, the items stated were dry fruits while as i have ordered jewelry. Either have my product delivered by monday or i demand a refund. I am disgusted by the service of such a popular fashion store....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nishta gungah
Report
Copy

order m672511236

I had ordered 2 salwar suits on mirraw on 8th of september. The items were supposed to arrive on 20th of september. Today is 19th but they have not even both products at their warehouse. I informed them that i needed them urgently. For some days i have been emailing them to ask for help but they are not replying. Now i'm worried. Everything i shop with mirraw i land into trouble....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pari Heer
from Ahmedabad, Gujarat
Report
Copy

clothes returned

Address:Panchmahal, Gujarat, 382721
Website:[email protected]

I don't want this product.. I don't like its material..
I don't like this colour...
N not good material of your product.. Due to un circumstances i don't want this product. I send the product. So it's my urgent request you to do this process as soon as possible. And i want my money back. So it's request you to do the process fast. Myself parimala gupta...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gunjita2806
Report
Copy

product I ordered

Website:Mirraw.com

I ordered a dress from this site (Order no m[protected] but unfortunately the quality is very bad.
The picture and the delivered item quality is completely different. Also they charged me 23 euros and delivered the receipt of rs 930. Now they are offering 10% discount, which is not i am asking for.
I am not the only one who is complaining about this site. You need to check the review of this site and must ask them either to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ruhi Khanna Kanwar
from Delhi, Delhi
Report
Copy

salwar kameez

Address:110009

I ordered salwaar kameez 10 days back and still have no clue when i will get and no response from your side my order number is m[protected]. These people are not giving any information regarding my order and give false commitments. Please refund my money can, t trust you guys. It, s been 15 days i have not recieved my order. I ordered two salwaar kammez from that one have not delivered other one is of bad quality which i have put on replacement...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roushan Kumar Rajak
from Lala, Assam
Report
Copy

saree return

Address:829116
Website:m.mirraw.com/?utm_source=google&utm_medium=pcpc&utm_campaign=Mirraw-Online&gclid=EAIaIQo

Plz find your email id saree return bheja tha wo surat mein mil gaya hai order no m[protected] courier number pbz79756...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy