Mivi Complaints & Reviews

I bought mivi earphones but I didn't log in that time order placed but I can't see the order in my account

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isanjayjoshi

Jul 31, 2021

Did you get your headphones

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Address: 1st Floor, Plot No. 29, Road No. 76, Jubilee Hills, Telangana, Hyderabad 500033, India

Website: Mivi.in

On 21st of july 2021 i ordered mivi duopods a25 the transaction has been completed but the order hasn't placed yet trying to contact customer service but they aren't responding just saying we will catch up to you soon.

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isanjayjoshi

Jul 31, 2021

have you receive your order ?

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Address: house no 225 nanak nagar jammu

Website: www.mivi.com

I bought mivi m20 pods on[protected] and I already replace them once but the issue is still remaining the same, so I again send it back to the mivi to replace it on May-13-2021 and here is 21-July-2021 and there is no replacement till now
And the Mivi representative did not reply to the emails also they have close their customer care number

Order ID: OD[protected]

Name of the Product and Color: DUOPODS M20

Date of purchase:[protected]

The exact issue with the product: Left earphone is not working and the sound quality is bad. And some times right one stopped working.

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isanjayjoshi

Jul 31, 2021

have you received your headphones ?

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Address: Plot No, 29, Rd Number 76, Jubilee Hills, Hyderabad, Telangana 500033

Website: www.mivi.in

Worst product and pathetic condition of customer Service.
Mivi DuoPods ordered on September 2020, Product didn't worked for more than 4 months. They have kept the product with them in the name of quality check since 4month.
No proper response from Customer Care and they never revert back to the mail's.

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I had bought MIVI Thunder Beats Bluetooth headphones in June 2020, the product stopped working in March 2021, I raised request for exchange under warranty on 11 March 2021 with request number 537280 .

Since then I have been following up with the customer care, all they ask me is to wait for one week each time I called.

Neither they are refunding the amount nor exchanging the product.

Worst service with respect to product and with respect to customer care.

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Website: www.mivi.com

I was my first and last experience with mivi. It was the worst online experience I have ever experienced.
I order on 8th July so as u promise I must be delivered within 24hr but your delivery status showed 10th July .
It was ok with me.
Then they showed delevery address incorrect.
Next day I was unable to call bluedart as it was holiday.
Next day I called them at noon they promised they will deliver that day
There was no update so I again called them at evening at said sorry sir delivery was not accelerated at noon we will deliver tomorrow(means today).
Then I called them in morning they said it will be delivered Today.
I waited whole day now they said we could not delivered today it will be delivered tomorrow.
I tried to reach mivi on its help line no. But there was no answer.
It was very disappointing for me.
So I decided to cancel my order.

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Address: Biswanth Chariali, Assam

Website: mivi.in

I have ordered mivi collar flash on 9th July, 2021, they have told that after 24 hours your item will be dispatched but today is 12th July, 2021 and till now i haven't get any other messages or tracking details. So i request to kindly loom after my matter.

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Address: Hyderabad

Website: [email protected]

Have not seen such a coward company who is unable to pay my refund back and worst customer service cut the customer calls after not able to answer about refunding money.

I spent more than a month waiting for getting my refund. They are giving third class Service to their customers

Why should someone buy from MiVi an indian company who is just defaming India with frauding its own customers.
My mivi product number is - R[protected]
Please help me to get me my money back

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I Purchased an earphone though Amazon, seeafter somedays there is a problem in it. Complaint raised but after even two (2)months, customer care executive said that wait for 10-12 more. Product is out of stock.if they don't have product, why not they close their company or if they don't stand on their words, then why they provide guarantee. Going forward I will never buy products from this company. It my suggestion please don't go for this company's product even if they provide you for free.

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I Purchased an earphone though Amazon, after somedays there is a problem in it. Complaint raised but after even two (2)months, customer care executive said that wait for 10-12 more. Product is out of stock.if they don't have product, why not they close their company or if they don't stand on their words, then why they provide guarantee. Going forward I will never buy products from this company. It my suggestion please don't go for this company's product even if they provide you for free.

Jul 09, 2021

Updated by Puneet94kumar I Purchased an earphone though Amazon, after somedays there is a problem in it. Complaint raised but after even two (2)months, customer care executive said that wait for 10-12 more. Product is out of stock.if they don't have product, why not they close their company or if they don't stand on their words, then why they provide guarantee. Going forward I will never buy products from this company. It my suggestion please don't go for this company's product even if they provide you for free.

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I would like to bring this to your attention that today is the exact 50days of my warranty claim request, I have been following up since the last couple of days but there is no absolute support from Mivi side and no clarity has been provided to me regarding the raised ticket.

It is really sad having this kind of experience at a company like MIVI. The customer care executives are really annoying lack of decency while talking.

My strong request to you kindly do the needful immediately. details are attached

Product Name: Mivi Collar
Problem: One Side air pod not working
Ticket No: 644287

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Address: Jammu Momina Abad BATHINDI

I have bought mivi headphone 3time from mivi every peice was useless nd finally.at last i bought once again one piece but it also unless not working properly. Chnage my product or return my payment which i have payed ...i have already mail @mivi

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Website: Mivi.com

I have not seen such a coward company who is unable to pay my refund back and worst customer service cut the customer calls after not able to answer about refunding money.

I spent more than a month waiting for getting my refund. Customer service operator telling me every time that your product under quality testing from last 30 days.

Why should someone buy from MiVi an indian company who is just defaming India with frauding its own customers.

My ticket number with mivi-671518

Plese help me getting back my refund.

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I've Created A Ticket Regarding My Mivi Collar Replacement On The 17th Of March 2021 And They Replied To Me On The 12th Of April And From Then On They've Been Telling Me Only To Wait For 3-4 Days And Now It's Been 4 Months Since I've Been Calling Them Every Week And They're Just Telling Nothing But To Wait. I'm Fed Up With This Behavior Of Them Now, They Are Just Telling Me That We'll Replace My Collar 1 With The Collar 2 But They're Doing Nothing But Timepass.

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Website: Mivi.in

I sent my defected product to MIVI many days ago and it says that it wouldn't take more than 14 days to replace the product. Now it about to be a whole month and no replacement received also MIVI has not dispatched it yet and is saying that the product is ready to dispatch from about 2 weeks.

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Website: Mivi.in

I purchased Mivi Thunderbeats and there is problem in its battery as it only lasts less than 30 min after full charge and also giving buzzing sound after some time.
So I mailed them and they are not replying since 20days from my first mail .At the place of giving some information to replace but They are making new ticket on each and every reply of mine and not doing anything, only making new tickets...
Which is very very bad...

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Website: Mivi

They took my duopods a month back for repairing still havent reverted back on when they are gonna send it back.
They dont reply to mails or calls

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19 may odered mivi product, but not delivered (today 30.06.2021)

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Suddenly 1 day one ear peice of my mivi duopods M80 stopped working. Its been multiple days since the first complaint filled still no responce. Ticket no is 735302...

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Address: Hyderabad

Website: www.mivi.in

I ordered Collar 2A wireless Earphone on 9th April 2021. Itâ€™s been delivered to me on 14th April 2021. But unfortunately the product was working. So, I mailed back to Company for replacement on the same day. Company customer care raised an ticket (ticket ID:578912). Company arranged pick up of the product on 21st April 2021 by Bluedart. And the courier collected from my home on 22nd April 2021.
On 7th May 2021 Customer care replied through mail that they will check the issue in the product and revert back accordingly (with a Note: Due to Covid 19 situation it might take time than the normal time).
After that on my continuous enquiry about the replacement they are replying same that they are looking into the matter. Today itâ€™s more than 2months and still there is no replacement and proper answer from Mivi Customer Care.

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Mivi reviews & complaints page 24

I bought mivi earphones but I didn't log in that time order placed but I can't see the order in my account

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The transaction for the order has been completed but order not placed yet

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Mivi duo pods m20

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Product

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Exchange of product under warranty - pending since 4 months

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Delivery

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Order is not dispatched and shipped

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Third class company not giving refund

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Never trusted this company (Mivi collar 2 earphones

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Mivi collar 2 earphones

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No response on warranty claim since 50 days on Mivi Collar neckband

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Product are useless not working properly

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Not refunding money after returning back Mivi Duopods worth 2499/

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Replacement

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Replacement not received even not dispatched by mivi..

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Mivi Thunderbeats warranty claim to replace complaint

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Replacement/ repair

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Not delivery

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1 ear of Duopods not working

Collar 2 replacement issue

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