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Mivi Complaints & Reviews

www.mivi.in
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Updated: Nov 4, 2025
Complaints 577
Resolved
29
Unresolved
548
Bad 😕 It seems that Mivi has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Mivi reviews & complaints page 25

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S
Shubham1625
Jun 23, 2021
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Fake products

Address: Pune

Dear team I had purchased the product from mivi but they had provided the fake product after we claimed the warranty they told to send the product to provided address then they told they I'll check and provide you within 15 working days but now it is almost 1 month but I am getting reply only sorry we are working with limited team. Very disappointed service from the mivi team....
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Bsingh_rajpoot
Jun 23, 2021
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Address: Gujarat
Website: Mivi.com

I was purchased a mivi collar 25th of June 2020 with one year replacement policy but after some time phasing a problem with product and I was doing my complaint by mail and call to mivi support team, approx 30 mail and similar call of mivi support but always denied or said to me will be pick-up aarenged with in week or 48 hour confirmation mail but denied my complaint till date now my ticket id #264929
Kindly help me sir
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    Narender Daima
    Jun 23, 2021
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    Address: Plot No, 29, Rd Number 76, Jubilee Hills, Hyderabad, Telangana 500033
    Website: www.mivi.in

    I bought mivi duopods A25 on 7 June and after 14 days they stopped charging. I am mailing them but nobody is contacting me.
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      N
      nitin pratap
      Jun 22, 2021
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      Website: mivi

      Mivi 2
      i apply for return within 2 day after receiving the order but they send me replacement after 3 month
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        V
        Varunika Taneja
        Jun 19, 2021
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        I have been trying to reach out mivi as I got a defective product the the I Bought a Mivi duopods A25 I emailed them so many times but they are not replying and the customer service is also fake
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          A
          Above sanu
          Jun 18, 2021
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          Address: Hazrat jandaha

          My right side duopods automatically gets switch off even after charging full .
          .
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            A
            Anusha109
            Jun 18, 2021
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            Resolved

            One bud is not working properly

            I ordered mivi duopods A25 on 12 June 2021 ... delivered on 16 June
            Right side of earbud has little low sound coming comparing to left side ...i want to talk to customer care or replace my product .
            Order no. R[protected]
            Thank you...
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            S
            shaarya
            Jun 18, 2021
            Resolved
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            Website: mivi.in

            I requested for warranty claim on 28th of December. They scheduled pick for product. When I asked them about whether I have to give them both earpieces and capsule or not . They responded saying only earpieces. I did as directed. After a month they started asking for capsule . So I send them capsule also now it's been six months they are responding with same message. Not helping at all
            Aug 11, 2021
            Complaint marked as Resolved 
            I got my earbuds back after 6 months. It's properly Working now.
            Jul 08, 2021
            Updated by shaarya             till now company haven't updated with proper status of product. Like every time they kept on assuring it'll resolve shortly.
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              A
              Avi0
              Jun 15, 2021
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              Website: Support@mivi

              I bought mivi collar 2 three months before but now suddenly it stopped working and i am continuously sending mails to support but they r not resolving my problem i tried calling cuz service but they always put me in que and never pick my call.
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                C
                chetanarya
                from Kanpur, Uttar Pradesh
                Jun 15, 2021
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                Website: www.mivi.in/play-bluetooth-speaker

                I ordered mivi Play Bluetooth Speaker on 9th June 2021 [Order Number R[protected]] and the product is still not shipped, in the order confirmation mail they told it will be shipped in next 72 hours, but and today when I am complaining it's already 15th June 2021(7 days) They have neither shipped the product nor mailed about the delay also.
                The AWB no. [protected] from blue dart is also faulty so could not track it.
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                  Pankaj Gamare
                  Jun 14, 2021
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                  Website: www.mivi.in

                  I have ordered spekars from mivi official website on Thursday 10 Jun as of now I haven't received any information regarding delivery of the product. Customer service is very poor.they r not responding
                  +1 photos
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                    V
                    Vìkràm Mīshrã
                    Jun 14, 2021
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                    I am trying to cancel the order of mivi roam 2. I tried to call their customer care but no one picked up . It is showing no orders of mine.
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                      Urooz ansari
                      Jun 14, 2021
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                      Website: www.mivi.in

                      I bought a mivi play speaker order no. R[protected].Company claim that it will shipped after 72hrs but it is not shipped yet.This order is prepaid.From my sense mivi is doing fraud to me by not shipping my prepaid mivi play speaker order.Even after complaining on [protected]@mivi.in they only generate tickets by bot email.
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                        S
                        Satyasen3344
                        Jun 13, 2021
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                        Address: Plot no-29, Road no- 76, Jubilee hills, Hyderabad-500033, Telangana
                        Website: [email protected]

                        I am ordered a Bluetooth speaker on 10.06.2021 from mivi website.on 13.06.2021 I have received my order at my adress but in this parcel I have found another speaker (mivi play). So, I want to replace my item & want get back my proper item ( mivi rome2 ). My contact number is [protected] (SATYANARAYAN SEN)
                        +1 photos
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                          pratiksha raut
                          Jun 12, 2021
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                          Address: Plot No, 29, Rd Number 76, Jubilee Hills, Hyderabad, Telangana 500033
                          Website: Mivi

                          I bought duopods on April and I didn't like it I delivered the product within 7 days, I am still waiting for a refund from them they aren't even replying poor customer service and no update
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                            G
                            garry07
                            Jun 1, 2021
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                            Website: mivi.in

                            I ordered the "Mivi Thunderbeats" on 22nd April.It git delivered on 25th of April. On the same day I opened the product it wasnt working.I tried charging it still didnt work.So i returned it by speed post as Mivi has no return service the customer has to do it him/herself.It got delivered to their adress on 6th of May. Since that day I have been writing to them about my refund, everytime they give same response that the technical team is inspecting the product.
                            Product details:
                            Order ld:R[protected]
                            Price:1239 Rs
                            Ordered on :22nd April 2021
                            Delivered on:25th April 2021
                            Returned on: 6th May 2021.
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                              R
                              Rahul11789
                              Jun 1, 2021
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                              Address: Seminole Electronics Pvt Ltd. 1st Floor, Plot No 29, Road No 76, Jubilee Hills, Telangana, Hyderabad 500033
                              Website: www.mivi.in

                              I ordered mivi collar classic order number is R[protected] and the give me track I'd i checked it but it's show worng AWB number and still no updates on this .. and there customer service are not responding.
                              I Need to cancel it and want my refund back
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                              I ordered mivi duopods m20 and paid for it but now they r not responding to me...and also not shipping the order as in their website it is written it shipped within 24 hours of delivery...now its 5 days and still no updates...very disappointing 😡..following is the screenshot of my message from the merchant of succesfull payment😡😡

                              Product not yet shipped and I need to cancel - Comment #3842999 - Image #0
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                              I want to cancel my order R[protected]
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                                Avadhesh_Yadav
                                Jun 1, 2021
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                                Address: Plot No 29, Road No 76, Jubilee Hills, Hyderabad, Telangana 500033
                                Website: Mivi.in

                                I was perches mivi Duopods A25 via mivi.com

                                Order id :-R[protected]
                                Perches date 22 may 2021

                                Delivery date :- 29 may 2021
                                Product have 7 day return policy

                                Product is not comfortable or not like they mention on website

                                When i complain on mivi support mail they not reply about product or refund they only say we create your issue ticket

                                Please help i need refund
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                                  C
                                  Chandrashekhar JOIS S
                                  May 30, 2021
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                                  Resolved

                                  Website: www.mivi.in

                                  I ordered mivi duopods A25 on 23rd May 2021 [Order Number R[protected]] and the product is still not shipped, in the order confirmation mail they told it will be shipped in next 72 hours, but and today when I am complaining it's already 30th May 2021(7 days) They have not mailed about the delay also.
                                  +1 photos
                                  May 31, 2021
                                  Complaint marked as Resolved 
                                  Product is shipped on 31st MAY 2021
                                  May 30, 2021
                                  Updated by Chandrashekhar JOIS S                                   I ordered it for my relative, As a birthday gift but it's not even shipped yet and his birthday already happened, because of this delay
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                                  i ordered a mivi roam 2 on 17 june 2021 (cash on delivery) still they didn't delivery my products and i also order rock&roll E5 wired earphones on 18 june 2021 (online payment) plz help me their tracking system is not working yet . and their customer care number didn't connect anyone team member to me .

                                  Product not shipped - Comment #3848067 - Image #0
                                  Product not shipped - Comment #3848067 - Image #1
                                  Product not shipped - Comment #3848067 - Image #2
                                  Product not shipped - Comment #3848067 - Image #3
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                                    M
                                    Mivi worst brand
                                    May 29, 2021
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                                    I had received faulty Roam 2 Bluetooth speakers, which had manufacturing defect in it. The same was highlighted on the same day of delivery. Mivi had taken the product for replacement & since past 50 days I have been waiting for my product.
                                    Now I am regretting for buying Mivi product, I bought it just thinking that we should support our Indian brands. But Mivi is worst electronic brand till date.
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