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Mivi Complaints & Reviews

www.mivi.in
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Updated: May 28, 2026
Complaints 581
Resolved
29
Unresolved
552
Bad 😕 It seems that Mivi has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Mivi reviews & complaints page 25

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M
MalhotraAnanya
Jun 28, 2021
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Suddenly 1 day one ear peice of my mivi duopods M80 stopped working. Its been multiple days since the first complaint filled still no responce. Ticket no is 735302
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    Beas Sinha Sengupta
    Jun 28, 2021
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    Address: Hyderabad
    Website: www.mivi.in

    I ordered Collar 2A wireless Earphone on 9th April 2021. It’s been delivered to me on 14th April 2021. But unfortunately the product was working. So, I mailed back to Company for replacement on the same day. Company customer care raised an ticket (ticket ID:578912). Company arranged pick up of the product on 21st April 2021 by Bluedart. And the courier collected from my home on 22nd April 2021.
    On 7th May 2021 Customer care replied through mail that they will check the issue in the product and revert back accordingly (with a Note: Due to Covid 19 situation it might take time than the normal time).
    After that on my continuous enquiry about the replacement they are replying same that they are looking into the matter. Today it’s more than 2months and still there is no replacement and proper answer from Mivi Customer Care.
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      safarmansu
      Jun 28, 2021
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      Address: Vhorvad Near Small Masjid,, dehgam
      Website: www.mivi.in

      I buy a mivi coler in august 2020, now it s not working i want to replace it but they are not responding to me
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        akshay Barapatre
        Jun 28, 2021
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        I buyed product from mivi and its stop working then I send it for replacement and this is second time I sent it back n now its been 1months they are not returning my product n nobody is responding related to my product mivi is a fraud company and the worst part is its using Made In India name to fool the customer plx take strict action against mivi and when I posted this issue on mivi twitter they block me
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        I sent my defected product many days before for replacement.
        It was guaranteed that the replacement would not take time more than 14 days and now it's about to be a whole month.
        No replacement received and also they are telling me that your product is ready to dispatch from about 2 weeks.
        WTF.
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          S
          Shubham1625
          Jun 23, 2021
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          Fake products

          Address: Pune

          Dear team I had purchased the product from mivi but they had provided the fake product after we claimed the warranty they told to send the product to provided address then they told they I'll check and provide you within 15 working days but now it is almost 1 month but I am getting reply only sorry we are working with limited team. Very disappointed service from the mivi team....
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          Bsingh_rajpoot
          Jun 23, 2021
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          Address: Gujarat
          Website: Mivi.com

          I was purchased a mivi collar 25th of June 2020 with one year replacement policy but after some time phasing a problem with product and I was doing my complaint by mail and call to mivi support team, approx 30 mail and similar call of mivi support but always denied or said to me will be pick-up aarenged with in week or 48 hour confirmation mail but denied my complaint till date now my ticket id #264929
          Kindly help me sir
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            Narender Daima
            Jun 23, 2021
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            Address: Plot No, 29, Rd Number 76, Jubilee Hills, Hyderabad, Telangana 500033
            Website: www.mivi.in

            I bought mivi duopods A25 on 7 June and after 14 days they stopped charging. I am mailing them but nobody is contacting me.
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              nitin pratap
              Jun 22, 2021
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              Website: mivi

              Mivi 2
              i apply for return within 2 day after receiving the order but they send me replacement after 3 month
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                V
                Varunika Taneja
                Jun 19, 2021
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                I have been trying to reach out mivi as I got a defective product the the I Bought a Mivi duopods A25 I emailed them so many times but they are not replying and the customer service is also fake
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                  Above sanu
                  Jun 18, 2021
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                  Address: Hazrat jandaha

                  My right side duopods automatically gets switch off even after charging full .
                  .
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                    A
                    Anusha109
                    Jun 18, 2021
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                    Resolved

                    One bud is not working properly

                    I ordered mivi duopods A25 on 12 June 2021 ... delivered on 16 June
                    Right side of earbud has little low sound coming comparing to left side ...i want to talk to customer care or replace my product .
                    Order no. R[protected]
                    Thank you...
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                    shaarya
                    Jun 18, 2021
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                    Website: mivi.in

                    I requested for warranty claim on 28th of December. They scheduled pick for product. When I asked them about whether I have to give them both earpieces and capsule or not . They responded saying only earpieces. I did as directed. After a month they started asking for capsule . So I send them capsule also now it's been six months they are responding with same message. Not helping at all
                    Aug 11, 2021
                    Complaint marked as Resolved 
                    I got my earbuds back after 6 months. It's properly Working now.
                    Jul 08, 2021
                    Updated by shaarya                     till now company haven't updated with proper status of product. Like every time they kept on assuring it'll resolve shortly.
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                      Avi0
                      Jun 15, 2021
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                      Website: Support@mivi

                      I bought mivi collar 2 three months before but now suddenly it stopped working and i am continuously sending mails to support but they r not resolving my problem i tried calling cuz service but they always put me in que and never pick my call.
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                        C
                        chetanarya
                        from Kanpur, Uttar Pradesh
                        Jun 15, 2021
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                        Website: www.mivi.in/play-bluetooth-speaker

                        I ordered mivi Play Bluetooth Speaker on 9th June 2021 [Order Number R[protected]] and the product is still not shipped, in the order confirmation mail they told it will be shipped in next 72 hours, but and today when I am complaining it's already 15th June 2021(7 days) They have neither shipped the product nor mailed about the delay also.
                        The AWB no. [protected] from blue dart is also faulty so could not track it.
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                          Pankaj Gamare
                          Jun 14, 2021
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                          Website: www.mivi.in

                          I have ordered spekars from mivi official website on Thursday 10 Jun as of now I haven't received any information regarding delivery of the product. Customer service is very poor.they r not responding
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                            Vìkràm Mīshrã
                            Jun 14, 2021
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                            I am trying to cancel the order of mivi roam 2. I tried to call their customer care but no one picked up . It is showing no orders of mine.
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                              Urooz ansari
                              Jun 14, 2021
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                              Website: www.mivi.in

                              I bought a mivi play speaker order no. R[protected].Company claim that it will shipped after 72hrs but it is not shipped yet.This order is prepaid.From my sense mivi is doing fraud to me by not shipping my prepaid mivi play speaker order.Even after complaining on [protected]@mivi.in they only generate tickets by bot email.
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                                Satyasen3344
                                Jun 13, 2021
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                                Address: Plot no-29, Road no- 76, Jubilee hills, Hyderabad-500033, Telangana
                                Website: [email protected]

                                I am ordered a Bluetooth speaker on 10.06.2021 from mivi website.on 13.06.2021 I have received my order at my adress but in this parcel I have found another speaker (mivi play). So, I want to replace my item & want get back my proper item ( mivi rome2 ). My contact number is [protected] (SATYANARAYAN SEN)
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                                  pratiksha raut
                                  Jun 12, 2021
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                                  Address: Plot No, 29, Rd Number 76, Jubilee Hills, Hyderabad, Telangana 500033
                                  Website: Mivi

                                  I bought duopods on April and I didn't like it I delivered the product within 7 days, I am still waiting for a refund from them they aren't even replying poor customer service and no update
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                                    garry07
                                    Jun 1, 2021
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                                    Website: mivi.in

                                    I ordered the "Mivi Thunderbeats" on 22nd April.It git delivered on 25th of April. On the same day I opened the product it wasnt working.I tried charging it still didnt work.So i returned it by speed post as Mivi has no return service the customer has to do it him/herself.It got delivered to their adress on 6th of May. Since that day I have been writing to them about my refund, everytime they give same response that the technical team is inspecting the product.
                                    Product details:
                                    Order ld:R[protected]
                                    Price:1239 Rs
                                    Ordered on :22nd April 2021
                                    Delivered on:25th April 2021
                                    Returned on: 6th May 2021.
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