Mobikwik Complaints & Reviews

When making a phone recharge, no prompt to select a payment method, default Zip is used, and later asked to pay Rs 99 activation fee. Unethical to not prompt user and threaten CIBIL score reduction for non-payment of fees. Please provide assistance to get the activation fee revoked.

Due bill amount in zip generated around 478 rs before 20th June actually I don't have sufficient money to pay thatswhy I want to close/deactivate my account if I contact customer care they are not attending my call what is the process to deactivate my mobikwik account

I used zip balance of my mobiquick account, which was 1000 rs. But when i got my bill its shows 1299 rs. When i tried to pay this amount then system shows error "YOUR REQUEST CAN NOT BE PROCESSED".
when i try to contact with mobiquick team, then tried to fooled me on this.
Now my pending dues shows 1499 rs, while i did't use a single rupees after my first bill.
My upi for mobiquick is - [protected]@ikwik

Amount deducted from my account and order not placed on myntra the order id is [protected].I am make payment through upi id is [protected]@hdfcbank please resolve it

I paid eb bill today 15/06/2021.it deducted amount from my account. But refunded message came in history of mobikwik app. And amount not credited to my account.. Pls verify and tell

I paid eb bill today 15/06/2021.it deducted amount from my account. But it didn't give any receipt or process.. Very urgent pls..

Dear sir/madam

This is to bring in notice that fraud payment transaction has been carried out by some unauthorized person with you as per detail under:
of amounting rs.39469 at 4:15 pm on 14/06/2021 with sbi card ending with 879

In this regard, i wish to point out that i am the owner of the credit card and the one who used it in the said transaction.
I solemnly declare that i have neither used the credit card myself nor authorized the unknown fraud person to used it on my behalf to make any payments.
I have taken up the matter with the legal authorities and concerned bank so as to prosecute the unauthorized person having made the payment with my credit card.
I request to look into the matter at your end and take necessary steps to apprehend / blacklist the person having commited the criminal offence. I have attached the dispute form and i complaint the police of central crime branch also. I scanned the copy and sent to you. Pls find out the files. Please resevers the amount immeditely.

Hi,

Im writing here after continuous follow ups on Mobikwik application with no afformative reply from their end. On June 1, I made a transaction of INR 6, 000 using Mobikwik but the transaction failed at their end. While the money was debited from the bank, it never got added to the Mobikwik wallet. The reference number for the same is[protected].

Its been 14 days since and in no case, banks take this long to initiate refund if its at all pending at their end.

There is no way Mobikwik can lose that money and not refund it. Your grievance system is so poor that its been 14 days I’m going back and forth between Mobikwik and the bank.

I'm done with their standard responses as its already been more than 24-48 hours.

Warm regards
Sugandha Dhamija

Card to transfer lazypay account but credited amount pls immediately credited my account

Hi, my name is sumit I am getting threat call to pay the outstanding as I am telling them that I will pay it on last of this month but they told me to do police complaint and calls to my relatives and friends .I know I am not able to pay the bills on time it's because of lockdown that's it but now they are going to giving me threat call and try to use rough language.

[protected]
I didnt receive my failure electricity payment

Credit card to rent payment not credit account bank please

Mobikwik card to bank transfer not credited my account SAKTHIVEL GURUSAMY G pls credited my account...

I had a failed transaction while transferring Rs. 3000 to my CoinDCX account with a deduction of the amount from my account on 8th June 2021. The reference details are given below. I am yet to receive the refund. Please support.

Paid from Net Banking(#OrderId:5c4429ca613ca)

Transaction Id: 5c4429ca613ca

Manoj MT
[protected]@gmail.com

The payment failed at Zomato but the money has been deducted from my wallet . I talked to Zomato support agent they already initiated my refund money but it's been more than 7 days i didn't receive money in wallet .. this is such a bad experience from this app i suggest everyone not to use this wallet please prefer Paytm phone pay

This is the issue:
Amount:-2500
Merchant:- CoinSwitch Kuber
Date of Transaction:-22 May 2021
Time of Transaction:-1:10 AM
Mobiqwik is repeatedly hoarding people's money with the false promise of instant payments. They take several days to return the money deposited in an emergency. Can you imagine this -- I try to transfer money from Mobiqwik for an emergency, and mobiqwik holds this money for several days before returning it back?! What will the ordinary person struggling for money do if such companies continue to cheat them?! The CEO comes and talks big things on TV, looting people's hard-earned money.

25442 deducted as PG transaction on 3 june 2021 but Mobikwik and wazirx are saying that money has not received by them. Has money flushed in the air or they are trying to commit broad day loot from me of my hard earned money. Now what can I do to get my money from these BIGGIES. Has any honesty is remained in the society...
See the attachments, both mobikwik and wazirx are saying Contradictory replies...

Hi my registered mobile number with app is [protected] i have mistakenly activated zip or pay later service on mobikwik and want to close it due to cibil score concerns as an unwanted loan will appear on my report but they are denying to close loan account as there is no such loan accounts that can not be closed if i dont want then they just go with my request

25442 deducted as PG transaction on 3 june 2021 but Mobikwik and wazirx are saying that money has not received by them. Has money flushed in the air or they are trying to commit broad day loot from me of my hard earned money. Now what can I do to get my money from these BIGGIES. Has any honesty is remained in the society...

2 Jun 2021 - ₹ 1, 353.07 Paid to Mobikwik on Google Pay [Paid ₹ 1, 353.07]
bank statement & google pay successful transaction id :
CICAgoCUnYnhYq