Mobikwik Complaints & Reviews

Dear sir/madam

This is to bring in notice that fraud payment transaction has been carried out by some unauthorized person with you as per detail under:
of amounting rs.39469 at 4:15 pm on 14/06/2021 with sbi card ending with 879

In this regard, i wish to point out that i am the owner of the credit card and the one who used it in the said transaction.
I solemnly declare that i have neither used the credit card myself nor authorized the unknown fraud person to used it on my behalf to make any payments.
I have taken up the matter with the legal authorities and concerned bank so as to prosecute the unauthorized person having made the payment with my credit card.
I request to look into the matter at your end and take necessary steps to apprehend / blacklist the person having commited the criminal offence. I have attached the dispute form and i complaint the police of central crime branch also. I scanned the copy and sent to you. Pls find out the files. Please resevers the amount immeditely.

Hi,

Im writing here after continuous follow ups on Mobikwik application with no afformative reply from their end. On June 1, I made a transaction of INR 6, 000 using Mobikwik but the transaction failed at their end. While the money was debited from the bank, it never got added to the Mobikwik wallet. The reference number for the same is[protected].

Its been 14 days since and in no case, banks take this long to initiate refund if its at all pending at their end.

There is no way Mobikwik can lose that money and not refund it. Your grievance system is so poor that its been 14 days I’m going back and forth between Mobikwik and the bank.

I'm done with their standard responses as its already been more than 24-48 hours.

Warm regards
Sugandha Dhamija

Card to transfer lazypay account but credited amount pls immediately credited my account

Hi, my name is sumit I am getting threat call to pay the outstanding as I am telling them that I will pay it on last of this month but they told me to do police complaint and calls to my relatives and friends .I know I am not able to pay the bills on time it's because of lockdown that's it but now they are going to giving me threat call and try to use rough language.

[protected]
I didnt receive my failure electricity payment

Credit card to rent payment not credit account bank please

Mobikwik card to bank transfer not credited my account SAKTHIVEL GURUSAMY G pls credited my account...

I had a failed transaction while transferring Rs. 3000 to my CoinDCX account with a deduction of the amount from my account on 8th June 2021. The reference details are given below. I am yet to receive the refund. Please support.

Paid from Net Banking(#OrderId:5c4429ca613ca)

Transaction Id: 5c4429ca613ca

Manoj MT
[protected]@gmail.com

The payment failed at Zomato but the money has been deducted from my wallet . I talked to Zomato support agent they already initiated my refund money but it's been more than 7 days i didn't receive money in wallet .. this is such a bad experience from this app i suggest everyone not to use this wallet please prefer Paytm phone pay

This is the issue:
Amount:-2500
Merchant:- CoinSwitch Kuber
Date of Transaction:-22 May 2021
Time of Transaction:-1:10 AM
Mobiqwik is repeatedly hoarding people's money with the false promise of instant payments. They take several days to return the money deposited in an emergency. Can you imagine this -- I try to transfer money from Mobiqwik for an emergency, and mobiqwik holds this money for several days before returning it back?! What will the ordinary person struggling for money do if such companies continue to cheat them?! The CEO comes and talks big things on TV, looting people's hard-earned money.

25442 deducted as PG transaction on 3 june 2021 but Mobikwik and wazirx are saying that money has not received by them. Has money flushed in the air or they are trying to commit broad day loot from me of my hard earned money. Now what can I do to get my money from these BIGGIES. Has any honesty is remained in the society...
See the attachments, both mobikwik and wazirx are saying Contradictory replies...

Hi my registered mobile number with app is [protected] i have mistakenly activated zip or pay later service on mobikwik and want to close it due to cibil score concerns as an unwanted loan will appear on my report but they are denying to close loan account as there is no such loan accounts that can not be closed if i dont want then they just go with my request

25442 deducted as PG transaction on 3 june 2021 but Mobikwik and wazirx are saying that money has not received by them. Has money flushed in the air or they are trying to commit broad day loot from me of my hard earned money. Now what can I do to get my money from these BIGGIES. Has any honesty is remained in the society...

2 Jun 2021 - ₹ 1, 353.07 Paid to Mobikwik on Google Pay [Paid ₹ 1, 353.07]
bank statement & google pay successful transaction id :
CICAgoCUnYnhYq

I did txn on 21/05 but it fails at bank end, but money deducted from wallet and till today no refund. Please understand it's not a small amount for me. As the transaction failed merchant said to contact issuing bank in case money not credited with in 7-12 days. I was waiting since 12 days patiently but money not refunded than I raised issue with mobikwick but they said txn successful from their end. So where is my money please help me to get my refund. My ticket no. 19669987.

On 19th May 3333 rs(3399.66 including charges). Transaction declined but amount debited from mobikwik. Raised a complaint and provided all information. They didn't respond at all

I made a payment of rs1204.33 to pharmacy for a medicine order through mobikwik wallet the payment is showing successful money has been deducted from the bank but payment is showing failed at pharmacy. Pharmacy is saying that they didn't received the money.

Tried to deposit money from Mobikwik to merchant (Neblio Tech)

Merchant: NEBLIO Technologies Pvt. Ltd.
Date : 20th May 2021

This is the second time I’m facing this issue
The latest being
Merchant - NEBLIO Technologies Pvt Ltd.
Date : 8th June

I just made a payment of Rs 1000 from my Google Pay account to my Mobikwik Wallet and the transaction has been marked successful by Gpay and the money hasbeen deducted but its not showing on my Mobikwik account and the payment I was making to Neblio Technologies is stuck.
The Gpay transaction ID is CICAgODU14LIZw

This is the second time the same issue is repeating. Tried to deposit money from Mobiqwik to merchant (Neblio Tech.) twice in the last 15 days; payment failed both times.

This is the latest issue:

Amount: INR 9999
Merchant: NEBLIO Technologies Pvt. Ltd.
Date of transaction: 8 June 2021
Time of transaction: around 21:40 hrs

Mobiqwik is repeatedly hoarding people's money with the false promise of instant payments. They take several days to return the money deposited in an emergency. Can you imagine this -- I try to transfer money from Mobiqwik for an emergency, and mobiqwik holds this money for several days before returning it back?! What will the ordinary person struggling for money do if such companies continue to cheat them?! The CEO comes and talks big things on TV, looting people's hard-earned money.

@Mobiqwik: Return my money immediately!