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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik reviews & complaints page 92

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K
karthik516
Jun 2, 2021
Jun 3, 2021
This thread was updated on Jun 3, 2021
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Mobikwik Money deducted from wallet but not credited to merchant

My Rs. 4990 money deducted by mobikwik and same is not recieved by ZAAKPAY-RETAIL JGWCAG PG.
Please check attached screenshot.. it was emergency money.
Please resolve this as early as possible....
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Pragati21
Jun 2, 2021
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Amount get reducted but not showing in mobikwik

While trying to add money in wazirx application, amount has to go through mobikwik, but the total amount got deducted to and not added in mobikwik...
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Address:Klaus union group

I have done the transaction on dtd.[protected], deduct amount of Rs.2750/- from my ICICI Credit card and not received to my Mobikwik wallet.
I have already raised the complement....
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anush manvi
Jun 2, 2021
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Transaction failed and money deducted

Website:tatasky.com

Dear mobikwik, PG transaction from upi, money was deducted from my account but not credited to merchant account and transaction shows failed. Please help me regarding this and when will i get my refund back?...
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Raunak1 shah
from Mumbai, Maharashtra
Jun 2, 2021
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Zip service

Hi,

Mobikwik has charged me Rs 99 for their Zip services which i do not wish to use.

I even raised a compliant on their portal but still they are not ready to accept, they are saying this will affect by credit score if i dont pay.

Why should i pay for something i dont want to use.

I request you to kindly look into this matter...
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S
Sakthimouneesh
Jun 2, 2021
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My payment is pending

My payment Rs.10000/- pending ..what problem.. my credit card account not credited... Pls immediately action.....
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Dipankar Tamuly
Jun 1, 2021
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20 may last due date... because 400 extra penalty

Address:Malabar Extrution Engineers, Peppathy priovam

Me mobikwik zip letter use..rs584.55 deu date 20may ..me not pay rupees but lockdown...so 21 may panalty rs 100 add ...and today panalty rs 300 today..total rs 984.55 .pay rs984 pay today ... solve this problem......
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S
Shrinp1992
Jun 1, 2021
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Making me pay activation charge against my will.

I was trying to recharge my no. Using mobikwik, i followed the process of payment but instead of giving me payment options they directly debited the money from their zip service, for which i was completely unaware that it has a 99rs activation charges, they debited the money first and then they are asking for 99 rs activation charge, is not this making me take a service of 99rs against my will.
I was trying to make a simple upi payment...
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Mohammed kamal
Jun 1, 2021
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Amount debited but not sent to my wazirx account

I did a UPI transaction to add money to my wazirx account the transaction says successfull but the money was not transfered to wazirx account....
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Hi I have done Upi transaction of amount Rs 1000, using mobikwik app the transaction was not successful, but amount got debited from my account.i have raised dispute with my bank but rejected stating money credited to merchant account.Its been more than 8 working days still refund not received.Attached screenshot for transaction reference njmber...
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NishantMeena
May 31, 2021
May 31, 2021
This thread was updated on May 31, 2021
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Money deducted but not showing in wallet.

I was trying to add money in wazirx via mobikwik payment gateway. So money got deducted from my bank but not showing in wazirx. Also while seeing in History of Mobikwik, it's showing it as PG transaction and invoice is not available. Please do something ASAP. As I need my money back.
Terminal ID: 10003997
Transaction Number: 103963...
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Ceaser_21
May 31, 2021
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Cashback not received for recharge

I recharged my Jio number with 555 plan which is under offer which says "flat 100 cashback on recharge above 399".
But it's been 2 days and no cashback credited to my wallet....
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S
Sahil@22
May 31, 2021
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Amount gets deducted but not showing

I added money from mobiwik but its get deducted but ammount is not showing...
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Nuclear Films
May 31, 2021
Jun 3, 2021
This thread was updated on Jun 3, 2021
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Invoice not available for a transaction.

Website:www.mobikwik.com

Sad to say, this Indian company has no value for customers' money. I have made a transaction of 1000 through mobikwik, but the amount got deducted from my account and not got addwd to my walllet or the merchant wallet. Mobikwik has also not generated invoice for that transaction. Isnt this a fraud. Kindly look onto the issue....
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R
Rishabhr
May 31, 2021
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Amazon refund not credited

Address:5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India

It has been 2 weeks but still my issue is not resolved yet.
I have cancelled a order on amazon and it has initiated a refund of 17999 for the same 2 weeks ago and it should have been credited to my mobikwik account by now. Even i have tried to reach on mobikwik help and support but no positive response. Please resolve my problem.
Mobikwik order id[protected].
Amazon refund reference no [protected]...
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Rishabhr
May 31, 2021
May 31, 2021
This thread was updated on May 31, 2021
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Amazon refund not credited

Address:5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India
Website:[email protected]

It has been 3 weeks but still my issue is not resolved yet.
I have cancelled a order on amazon and it has initiated a refund of 17999 for the same 3 weeks ago and it should have been credited to my mobikwik account by now. Even i have tried to reach on mobikwik help and support but no positive response. Please resolve my problem.
Mobikwik order id[protected].
Amazon refund reference no [protected]
Registered...
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Shephali Srivastava
May 31, 2021
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Payments, Bank Details Update

I used mobiwik to add money in wazir x account. However money deducted and showed success in mobiwik but not credited in wazir x. Also not came back to my original bank account or mobiwik account. Please help.

Now uts showing pg transaction in history and success...
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Mantri vinay
May 31, 2021
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Petrol pump fraud

Address:HPCL auto care center sector 23 A gurgaon.

Order id [protected]
.
Hpcl auto Care center transaction done on Saturday.
.
Online this number is submited but offline petrol pump Denied for this transaction . I got information before last 2 years this number was registered for their transaction.
Petrol pump and mobikiwik did not updated the number after that. It lost my 700 rs. I want return back my amount. Otherwise I will registered complain...
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Ratan Dewasi
May 30, 2021
Jun 1, 2021
This thread was updated on Jun 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobikwik pg transaction

Address:Dahanpuragali anadra, Reodar, Sirohi

Dear mobikwik, PG transaction from upi, money was deducted to my account but not credited to merchant account. Please do needful and tell me when i get my refund back.
Looking forward to your reply.
Here the attached file is 2 screenshot of payments. Please look into this and solve my problem as soon as possible....
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umesh7t
May 30, 2021
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To refund my amount

Today I recharged 698rs for [protected] wrongly. I suppose to recharge my primary number [protected]. Please refund the deducted amount....
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