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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 92

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J
Jay Davda
Jun 8, 2021
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Address: India

Date of incident: 03/05/2021

I was the victim of a fraudulent unauthorized credit card transaction. Credit card of IndusInd Bank. Merchant name: Mobikwik Category: Utilities.
Amount: 10000 approx. The mentioned bank is claiming liability of the transaction on me just because the OTP had come on my phone. In reality, I had not given the OTP on any website neither to any person for the transaction to be successful.

I hope the above matter is well understood and will be addressed at the earliest. Kindly contact me for more details if required.

Regards,
Mrs. Parul Davda
Mob : +91 [protected]
Mobikwik customer support has been notified about the posted complaint.
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    J
    Jojosh EJ
    Jun 8, 2021
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    Address: kerala India

    I had recently added considerable amount to my dream11 wallet. However it is not being credited or reflected on my dream11 wallet balance.
    I had added Rs 1, 000 two times through Mobikwik app. Even though the amount was being debited from my bank, it is not yet credited to my dream11 wallet and also Bank account.
    Please arrange to look in to the issue urgently and arrange to credit the amount to my Bank Account as early as possible.

    Regards
    Mobikwik customer support has been notified about the posted complaint.
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      R
      ReconGJ
      Jun 8, 2021
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      I have made transaction from CC to bank from mobikwik but the amount isn't been credited to my bank account. I have contacted the bank with the RRN number they have provided but there is no transaction received by the bank
      Mobikwik customer support has been notified about the posted complaint.
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        R
        Rohan2900
        Jun 8, 2021
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        Transportation success but pg transportation is not complete
        Mobikwik customer support has been notified about the posted complaint.
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          P
          Pratyush Newatia
          Jun 8, 2021
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          My order I’d - ZP5c3ebeafc5273
          I had transferred a sum of amount 10, 177 on 4 june 2021 but it has still not been credited to my account .
          Mobikwik customer support has been notified about the posted complaint.
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            A
            alfydavy
            Jun 8, 2021
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            Address: wazirx

            Hi just sent 15000/- using wazix to deposit money using mobiqwik gateway,
            money debited from bank account but money not come into wazirx; I did a follow on transaction for the same amount and that arrived, but the previous amount has not arrived ;
            Pls help
            Mobikwik customer support has been notified about the posted complaint.
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            I hve just sent another transaction for 10000/- and the payment is gone through from my bank, but the page transferring me back to wazirx from mobiqwik is just spinning blank and neither my wazirx account is updated with the 10k amount.
            Now I have 15k + 10 k in limbo on the payment bridge and my trades are seriously affected .
            Can you restore my payments to wazirx account .
            This kind of lapses are seriously unacceptable.
            I am attaching the screen shot of the both the pages one of mobiqwik page that should transition to wazirx and the other my wazirx account snapshot, where no amounts are reflecting 15k + 10 k 2 transactions
            Reply
            This has come up and these for bot the the transactions
            Reply
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              M
              mgupta.manju
              Jun 7, 2021
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              Address: 5th floor huda city centre metro sector 29 gurugram haryana 122001

              My amount of 6k deducted from idbi to mobikwik
              Mobikwik customer support has been notified about the posted complaint.
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                D
                Dilan Raj
                Jun 7, 2021
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                Hello Sir,
                I did a transaction on 3rd June using Mobikwik wallet for Rs20, 000. My money got deducted from my bank account but it is not reflecting on Mobikwik and waited for 72hours think it would get reversed but not received it until now.
                Mobikwik customer support has been notified about the posted complaint.
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                  K
                  kdsu
                  Jun 7, 2021
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                  Address: A 12/25 Dewas road ujjain

                  I did DTH recharge on 3rd June 2021. But the recharge did not succeed. And the money was deducted from the account. And the money which was deducted from my account has not yet come back to my account. There is no response on calling customer care. Nor is he picking up the call. I had recharge from mobikwik application.
                  Mobikwik customer support has been notified about the posted complaint.
                  Jun 07, 2021
                  Updated by kdsu                   hello sir
                  please give me response to my complain.

                  Jun 08, 2021
                  Updated by kdsu                   I did DTH recharge on 3rd June 2021. But the recharge did not succeed. And the money was deducted from the account. And the money which was deducted from my account has not yet come back to my account. There is no response on calling customer care. Nor is he picking up the call. I had recharge from mobikwik application.

                  Jun 09, 2021
                  Updated by kdsu                   two days have passed since my complaint but no response has been given by Bajaj MobiKwik.
                  Jun 09, 2021
                  Updated by kdsu                   Please returen my money in my account by Bajaj MobiKwik...please response

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                    A
                    Anjali1989
                    Jun 7, 2021
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                    On 31May2021, I paid amount 2706 for shopping on Myntra through mobikwik, money got deducted but no order placed. I have contacted myntra customer care and they said they have not received any payment because of gateway error. Mobikwik plz refund my money to wallet or bank
                    Mobikwik customer support has been notified about the posted complaint.
                    Jun 08, 2021
                    Updated by Anjali1989                     Please update me for my complaint
                    Jun 10, 2021
                    Updated by Anjali1989                     I have not received any update over my complaint yet
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                      L
                      Lalit Naikele
                      Jun 7, 2021
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                      6/6/21..12.12am. i debit to bank of India ac... 1000 rs.. But not releasing money... Please... Relaise my money...
                      Mobikwik customer support has been notified about the posted complaint.
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                        C
                        chintu8096
                        Jun 7, 2021
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                        Resolved

                        Address: mobikwik india

                        5000 rupees has been debited from my account but not reflected in coindcx
                        coindcx app says that the transaction has been failed it has been 2 days but still my money has not been refunded
                        Jun 7, 2021
                        Complaint marked as Resolved 
                        Mobikwik customer support has been notified about the posted complaint.
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                          T
                          Tejaswini Kalanathabatla
                          from Mumbai, Maharashtra
                          Jun 6, 2021
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                          Address: 5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India

                          I've placed an order on Myntra and paid it through Mobikwik, [card is linked to Mobikwik ]. Amount got deducted from both MOBIKWIK wallet and Card, but order is not placed on myntra.
                          I've tried multiple times to contact MOBIKWIK, but they don't respond

                          Myntra says they haven't received the amount

                          I need a refund of my amount.

                          The order ID in Mobikwik is : [protected]
                          Mobikwik customer support has been notified about the posted complaint.
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                            J
                            Jayeshkandathil
                            Jun 6, 2021
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                            Sir, my phone number [protected] my mobikwik wallet is blocked "user is disabled"
                            Customer care number iam multiple time messege no response my wallet no kyc
                            updated my wallet balance is 10000 rupees
                            No kyc updated how sir my account reopen
                            Mobikwik customer support has been notified about the posted complaint.
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                              S
                              Syed Najju
                              Jun 6, 2021
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                              Address: Banglore
                              Website: Hi I have paid the amount of 3761 on 3rd of june from mobikwik to L and T finace but the amount have not been received for finace department,kindly take up this case as serious and solve the issue ASA

                              Hi I have paid the amount of 3761 on 3rd of june from mobikwik to L and T finace but the amount have not been received for finace department, kindly take up this case as serious and solve the issue ASAP or call me back on [protected], kindly check the attach email for refernce.

                              Regards,
                              Najma Syed
                              [protected]
                              Mobikwik customer support has been notified about the posted complaint.
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                                S
                                Sameer Sachdev
                                Jun 6, 2021
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                                Address: House No 546 Sector 8Panchkula

                                I submitted a complaint just now . Date was wrongly mentioned as 7/6/2021 it 6/6/2021. I had made a payment from my Bank of Baroda to electricity UHBVNL account no. [protected] of an amount of Rs 7812/- Payment has been deducted from my account but not deposited.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  S
                                  Sameer Sachdev
                                  Jun 6, 2021
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                                  Address: House No 546 sector-8, Panchkula Haryana

                                  Transaction dated 7/6/21 from my bank of Baroda account to UHBVNL electricity account no. [protected] (in name of my father Sh U.B. Sachdeva) deducted Rs 7812/- from my account but neither deposited in the UHBVNL nor did I receive any message that the payment was successful.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    A
                                    aSHWI AISHU
                                    Jun 6, 2021
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                                    Amount deducted from bank account but not reflecting in mobikwik transaction history
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      M
                                      Mughis
                                      Jun 6, 2021
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                                      Dear sir/ madam

                                      Kindly check and advise as to why my User ID Blocked? Each time I am trying to create account and enter my mobile no. I get the prompt "User ID Blocked" and I wonder why? OTP comes promptly but user id blocked? I am attaching snapshot of first page of my HDFC Bank Statement if it helps!

                                      My mobile no. [protected].
                                      PAN: AANPK8493J
                                      Aadhaar:[protected]

                                      Regards

                                      ABDUL MUGHIS KHAN
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        H
                                        Hemant 6547321
                                        Jun 6, 2021
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                                        My money hasn't been transferred and is stuck on the app can you'll please release the money
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