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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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P
Pavan Kumar Nalamothu
Mar 25, 2021
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March 11 - Amount Used from Mobikwik for payment on Makemytrip.

March 12- Amount refunded back from Makemytrip due to transaction failure

No: [protected].

I made a transaction through Mobikwik on Makemytrip for an amount of Rs 2500 on March 11th, but that amount of Rs 2500 was refunded back to Mobikwik on March 12th due to transaction failure . But I am getting due messages from Mobikwik with penalty saying that the amount is refunded in Mobikwik wallet and not zip . This is a kind of cheating by Mobikwik, I request to kindly look into it and provide resolution at the earliest.
Mobikwik customer support has been notified about the posted complaint.
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    T
    Toshisri
    Mar 24, 2021
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    Refunded amount added somewhere else other than the main wallet, and now saying i can use that money for selective purpose only.
    I need my money back.
    Mobikwik customer support has been notified about the posted complaint.
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      A
      alawanids
      Mar 24, 2021
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      Resolved

      Address: pune

      I have paid Airtel Postpaid bill paid for the number [protected] for Rs.853 via transaction no.[protected] dated 23.03.2021. Amount not credited to Airtel Account.
      +1 photos
      Mar 27, 2021
      Complaint marked as Resolved 
      amount received thanks
      Mobikwik customer support has been notified about the posted complaint.
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        P
        Pranab12
        Mar 24, 2021
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        I transfer 6262 rs pnb bank account from mobikwik wallet balance by snapay.my wallet balance deducted but not transfer bank account.What should I do
        Mobikwik customer support has been notified about the posted complaint.
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          A
          Arun2112
          Mar 23, 2021
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          I paid my EB bill through mobikwik app but the amount was debited twice..
          +1 photos
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            S
            Srinivasulu mahankali
            from Vijayawada, Andhra Pradesh
            Mar 22, 2021
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            I made 2 transactions on dated on 18/03/2021 order no[protected] and[protected]
            For Flipkart due to out of stock Flipkart canceled my orders and refunded my amount to source account for MobiKwik American Express credit card but MobiKwik use not updated my refunded amount and the screenshots and iam losting my interest to use this app due to service and not response from customer support plz verify and refund my amount reference number[protected],[protected],[protected]
            Mobikwik customer support has been notified about the posted complaint.
            Mar 22, 2021
            Updated by Srinivasulu mahankali
            I didn’t get my refund yet
            Mar 22, 2021
            Updated by Srinivasulu mahankali
            No solving issues and giving marked as resolved
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              S
              Sneha Ghevergheese
              Mar 22, 2021
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              Address: Karakambadi, Door no: 9/51, nearrailway gate, renigunta mandal

              Hi team,

              Please give us good service, because I had paid full pending dues in mobikwik app, but in I'd it is not updated, and not only that thing penalty charge also 200rps, what kind of app it is, please update amount in app.
              Mobikwik customer support has been notified about the posted complaint.
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                A
                Abhishek2219
                Mar 22, 2021
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                I am genuine customer of Mobikwik Bajaj wallet . But My account is disabled without any reason . I am not able to use services of Mobikwik wallet. Please help me.
                Mobikwik customer support has been notified about the posted complaint.
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                  S
                  Santosh Kumar Patidar
                  Mar 22, 2021
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                  Dear Sir
                  I am regular user of your company and pay my bills through you. For that I often add money from credit card to wallet. Yesterday I added 10000 and paid extra 200 as service charge but when I paid this amount to balaji insurance, this also my business card, 234 extra deducted. Tell me why, double deduction in the same transaction. [protected] & [protected] both my own numbers with different ID.
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                    R
                    Reshma kamra
                    Mar 21, 2021
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                    Address: 87450 92390
                    Website: Mobikwik

                    I am reshma kamra my mobile no[protected] I have payment my hdfc debit card on 20.03.2021.
                    Mobikwik51969 done by fraud 3600.
                    +1 photos
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                      N
                      Nikky9392
                      Mar 20, 2021
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                      Address: Mobikwik app
                      Website: Mobikwik

                      I am sent mone through phonepe 1726+1726=3452 total.in mobikwik.wallet.deduct my amount in bank account.not add mobikwik wallet. Date-18march2021.1st payment deduct 18 March 2021 time-12.54 p.m.2nd payment deduct 18 march 2021 time-02.18 pm.not add my mobikwik wallet.my zip payment due date 20 march.not pay zip then penalty starts for me.i have no extra money in my bank account.pls refund my money.my name-Mayank Prakash Email [protected]@gmail.com.my no.[protected]
                      +2 photos
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                        R
                        Ravi70
                        Mar 19, 2021
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                        Money got deducted from my account but mobikwik payment not done. Ref. No.[protected]
                        +1 photos
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                          M
                          Moni Naoshekpam
                          from Dehra Dun, Uttarakhand
                          Mar 19, 2021
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                          I have transfer money from my account Rs 5000 using this app to another bank account. The money has already got deducted from my account and it was a successful payment but my reciever doesn't got the money till now. Please help me out.
                          Mobikwik customer support has been notified about the posted complaint.
                          It was shown as successful but reciever doesn't get money till now.

                          Money transfer successful but receiver doesn't get money till now - Comment #3812856 - Image #0
                          Money transfer successful but receiver doesn't get money till now - Comment #3812856 - Image #1
                          It's already 2 days i doesn't get my money back till now. Please return my money back.
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                            N
                            Narendra Kumar Bhatt
                            Mar 18, 2021
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                            Address: F-113,East Vinod Nagar

                            Mobiwik company is very high fraud department to attach because loan providers rbi by maximum 12 percent but mobiwik by loan partners is 30 percent why partners is very poor ya mobiwik is poor family

                            Regards
                            Narendra Bhatt
                            [protected]
                            Narander.[protected]@gmail.com
                            Mobikwik customer support has been notified about the posted complaint.
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                              M
                              manoj kr sinha
                              Mar 18, 2021
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                              Address: Plot no A/3, Centre Market, Sector-5c, Bokaro Steel City

                              I used the cheater app again and got cheated. I purchased groceries of Rs675 by the app and now they are asking me to deposit Rs774. Rs99 more in the name of activation fee /cheated fee.
                              Mobikwik customer support has been notified about the posted complaint.
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                                K
                                Krushna pannase
                                Mar 17, 2021
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                                Address: Mobikwik
                                Website: Mobikwik

                                OTHPG 622795 This tranjection I am doing date 05 March 2021.This tranjection is faild but my money is debited.i am contect mobikwik customer support he say amount is refund in, 7 to 10 days but many days completed but my refund is not credited.please help me
                                +1 photos
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                                Mar 17, 2021
                                Updated by Krushna pannase
                                Please give my refund
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                                  R
                                  Rajesh4217
                                  Mar 17, 2021
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                                  I recharged my mobile through mobiwik app amount was debit but it was not recharged and amount was also refunded
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                                    S
                                    Shah Rukh Shaik
                                    Mar 17, 2021
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                                    Transaction id: T2103171208028602463455
                                    Collect id: HDF3A821DE4027F4BA7AD74BBCF6B28B6B8
                                    Amount paid, but not showing at wallet.
                                    +2 photos
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                                      Omkar15
                                      Mar 17, 2021
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                                      Just now u fortunately made zip payment twice to the link attached in screenshot. Now the mobiwik is claiming that is not related to us.
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                                        V
                                        Vishwak Sena Reddy
                                        Mar 17, 2021
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                                        I made payment to rummycircle using mobikwik
                                        amount has been deducted from mobikwik but not credit in my rummycircle account. Please solve the issue immediately. Amount is RS1997
                                        Mobikwik customer support has been notified about the posted complaint.
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