Mobikwik Complaints & Reviews

My reacharge cancelled but debbitted from bank i tried to recharge with debit card recharge failed

My Name Kiran Parmar
Mo [protected]

I today payment done but Mobikwik app not show in amount
PFA payment receipt for your record

Payment 1067.66 made for T2102181146331836613489, through Phone Pe mobile app and MOBIKWIK appon 18/02/2021 at 11.46 hrs. amount debited but receipt not generated.
This month bill is showing 1067.66 as arrears.

pls clear my due

I Was Booking IRCTC Ticket On 9th FEB Money Deducted From Paytm Debit Card But Ticket Not Booked & Refund Is Also Not Initiated From Mobikwik Till Now. Please Help Me For Getting My Refund Back.

Sir,
I recharged my dishtv account with 1000 rs on 3rd Feb with mobikwik. It was failed but amount was deducted at the same time. I tried to contact mobikwik but there is no transaction history of the same amount's deduction in the app and its not possible to contact with the team without trnsaction history.
please refund the amount.
Paramjit Singh
Registered email: [protected]@yahoo.co.in

Hi Team,

Before accepting the terms and conditions through mobikwik for applying 40k loan, it was mentioned as "Bank transfer available, but now after accepting, the money went to wallet and there is no option to transfer to bank account and on 5th of every month they are even auto debiting the amount by fooling everyone and sending IVR calls repeatedly after every 1 minute as a harrassment and we even don't get any proper response from their pathetic customer care department...

I paid to realme store via mobikwik transaction ID #5bb3721ae5efa, amount got deducted from bank account but the order is not placed successful .Please refund my amount . Pathetic service from mobikwik

Recharged for rs 49 in flipkart via mobikwik the money got deducted but showed failure. Plz refund my money back.

I recharge my jio mobile number [protected] rupees 555 using my debit card in mobikwik website.
the amount will debited form my bank account but the recharge not successful.. Please refund my money..
Orderid:92b51c67f98a

On Feb 2, 2021, I have taken an instant loan of Rs 60000 from Mobikwik app after reading the terms from their website which clearly mentioned that the loan amount can be transferred to Bank... (attaching screenshot from their website)To my surprise I came to know after the loan amount is disbursed that this can't be transferred to bank.

After reaching out multiple times to their customer care (Ticket no.[protected], I am getting senseless response templates and when I have written to their [protected]@mobikwik.com mentioning the issue - their response says that the "Shop on EMI" can't be transferred to Bank which I have not even opted for. I have opted for a instant loan of Rs 60000 which their app mentioned. They also go on saying that pay the first 3 EMIs of this and then you can foreclose it. what is this??

Now, since the shop on EMI is not useful for me as I was looking for a loan. Also, I am not gonna use the loan amount lying in my wallet. Please go ahead and cancel the loan ASAP.

I am available on my phone and email ID mentioned in the customer care ticket for anymore details.

I am booked train tickets from make my trip my money is debited from my account through mobikwik app via upi.
But my train ticket is not booked so I complain to refund my money total 940rs.

Mobile no [protected] recharge not complete but amount is debit from account
To transfer my amount

I added ₹598 to my mobikwik wallet now and suddenly the cash was withdrawn from my bank account but somehow does not reflect in my wallet balance and not even in mobikwik transaction history. STILL SHOWS 0 BALANCE.
So please do the needful ASAP.
This cash was meant for urgent reason.
I hope you will reflect the amount in my wallet by morning. I attach my banks message below.

Tr id:-
[protected]
amount :-7342
date :[protected]
amount transfer to phone pay wallet added money through American express credit card mobikwik. but after this transaction mobikwik payment successful but phone pay wallet amount transaction failed.pls solve my above transaction I'd issues.

Dear sir,

good morning,

Sir I every day I received massage to mobik wik side pay mobik wik ZIP Bill of 1799 . Why I'm paying 1799. Fust time add my one 1500 hundred and use after mobik automatic add money my account and send every day massage please pay 1799 .

I request you to please resolved my problem,

My email id. [protected]@gmail.com
Contact no. [protected]

Thank,
Yogendra Nath Pandey

I have done a recharge of 49 transaction successful but recharge not reflecting on the mobile phone

Payment 1276 made for BWSSB RR W-533438, through karnataka mobile one app and MOBIKWIK appon 20/01/2021 at 14.54 hrs. amount debited but receipt not generated.
This month bill is showing 1276 as arrears.
⁹Got the massage as below.

The amount already debited from my credit card account as below.

A transaction of Rs 1276.00 has been done using your CorpBank Credit Card 4****8536 at MOBIKWIK, GURGAON IN at 14:54

We received this month bill, in that it is showing last month bill is pending and arrears is showing 1276.

Kindly look into the matter and do the needful to adjust 1276 against January bill no.[protected]. at the earliest

Shridhar K Naik
[protected]

My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
My money of rs.399/- is pending in mobikwik wallet
kindly try to reactivate my account as soon as possible

My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
My money of rs.10021/- is pending in mobikwik wallet

I Mr.Jaganathan mobile no: [protected] I used MOBIKWIK APP'S ZIP and my due amount was 669 rs and due date was on Feb 5th 2021 but I made payment from my bank of Baroda account on 3rd Feb 2021.
Payment was not updated and it shows overdue with 100rs penalty
I have a decent cibil score 780+ and this incident will affect my cibil score.please look in to this issue and do the needful with right amount of compensation made by MOBIKWIK its giving me stress
Note I have attached the copy of payment I made

Dear concern,
I am very much fed up after done my transaction towards my electricity bill. My transaction of Rs 3878.68 is hold from last two days . I have arrange another rs 3878 for clear my electricity dues and to avoid the late payment charges. Please resolve at earliest and make my refund .as well as I have attached the screenshot in email please check.

Thanks
Gagandeep singh sappal