Submit a Complaint
Claimed

Mobikwik Complaints & Reviews

www.mobikwik.com
1
Updated: Nov 28, 2025
Complaints 7148
Resolved
861
Unresolved
6287
So far, so good. Mobikwik is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mobikwik will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Mobikwik

Mobikwik reviews & complaints page 104

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saner123
Feb 9, 2021
Report
Copy

Address: ahamedabad

Dear sir,

good morning,

Sir I every day I received massage to mobik wik side pay mobik wik ZIP Bill of 1799 . Why I'm paying 1799. Fust time add my one 1500 hundred and use after mobik automatic add money my account and send every day massage please pay 1799 .

I request you to please resolved my problem,

My email id. [protected]@gmail.com
Contact no. [protected]

Thank,
Yogendra Nath Pandey
Mobikwik customer support has been notified about the posted complaint.
View replies
Dear YOGENDRA NATH PANDEY, Your CIBIL Score is being affected, Kindly Pay your MobiKwik ZIP bill of Rs 1799.00 at the earliest to avoid further action. Settle Now https://sak38.app.goo.gl/mDZkb
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Raj jaiswa
    Feb 8, 2021
    Report
    Copy

    I have done a recharge of 49 transaction successful but recharge not reflecting on the mobile phone
    +1 photos
    Mobikwik customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Naikshree
      from Bengaluru, Karnataka
      Feb 7, 2021
      Report
      Copy

      Address: 125, Ist block, 2nd stage Bangalore

      Payment 1276 made for BWSSB RR W-533438, through karnataka mobile one app and MOBIKWIK appon 20/01/2021 at 14.54 hrs. amount debited but receipt not generated.
      This month bill is showing 1276 as arrears.
      ⁹Got the massage as below.

      The amount already debited from my credit card account as below.

      A transaction of Rs 1276.00 has been done using your CorpBank Credit Card 4****8536 at MOBIKWIK, GURGAON IN at 14:54

      We received this month bill, in that it is showing last month bill is pending and arrears is showing 1276.

      Kindly look into the matter and do the needful to adjust 1276 against January bill no.[protected]. at the earliest

      Shridhar K Naik
      [protected]
      Mobikwik customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ajaybtayade
        from Ghumarwin, Himachal Pradesh
        Feb 6, 2021
        Report
        Copy

        My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
        My money of rs.399/- is pending in mobikwik wallet
        kindly try to reactivate my account as soon as possible
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          ajaybtayade
          from Ghumarwin, Himachal Pradesh
          Feb 6, 2021
          Report
          Copy

          My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
          My money of rs.10021/- is pending in mobikwik wallet
          Mobikwik customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jagan30
            from Saint Thomas Mount, Tamil Nadu
            Feb 6, 2021
            Report
            Copy

            I Mr.Jaganathan mobile no: [protected] I used MOBIKWIK APP'S ZIP and my due amount was 669 rs and due date was on Feb 5th 2021 but I made payment from my bank of Baroda account on 3rd Feb 2021.
            Payment was not updated and it shows overdue with 100rs penalty
            I have a decent cibil score 780+ and this incident will affect my cibil score.please look in to this issue and do the needful with right amount of compensation made by MOBIKWIK its giving me stress
            Note I have attached the copy of payment I made
            +1 photos
            Mobikwik customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              [email protected]
              from Māgadi, Karnataka
              Feb 6, 2021
              Report
              Copy

              Dear concern,
              I am very much fed up after done my transaction towards my electricity bill. My transaction of Rs 3878.68 is hold from last two days . I have arrange another rs 3878 for clear my electricity dues and to avoid the late payment charges. Please resolve at earliest and make my refund .as well as I have attached the screenshot in email please check.

              Thanks
              Gagandeep singh sappal
              +1 photos
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                msmbd
                from Bengaluru, Karnataka
                Feb 5, 2021
                Report
                Copy

                Respected Sir,
                some one fraud transaction from my Mobikwik wallet, fraud amount is 7453 (864 + 3500 + 3089 amount debited from my wallet Amount). I have all evidence of Fraud transaction. I was complain in mobikwik company but they are not response in my any mail & call. I was complain in my nearest police station & FIR copy sent to Mobikwik company but they are not replying any mail. I also all evidence give to Mobikwik Company but they are not response.

                please solve my problem & refund my wallet Amount asap...

                Thanks
                Manish Sharma
                [protected]
                +1 photos
                Mobikwik customer support has been notified about the posted complaint.
                View replies
                Was your case resolved
                Reply
                Vinaykaushik011's reply, Jun 16, 2022
                Same fraud happened on my account for Rs 15000 approx. Got harassment calls from recovery agents for months. Contacted RBI and NCH the calls have stopped but bill is stil due
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anuragsingh29
                  from Noida, Uttar Pradesh
                  Feb 5, 2021
                  Report
                  Copy

                  Website: mobikiwik

                  I have transfer money wallet to bank but its pending 4964 please i need money solve my problem my mobile number is [protected] i have waited 5 days but my problem not solved
                  +1 photos
                  Mobikwik customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mr Netizen
                    from Guwahati, Assam
                    Feb 4, 2021
                    Report
                    Copy

                    I was paying electric bill of ₹603 on 01/02/2021 using mobikwik app ₹412 from mobikwik wallet and remaining ₹181 from upi but Payment failed and upi amount deducted from bank account but refund has not been credited yet
                    Order ID:[protected]
                    +1 photos
                    Mobikwik customer support has been notified about the posted complaint.
                    Feb 05, 2021
                    Updated by Mr Netizen                     Do some helpful
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sunildua12
                      from Delhi, Delhi
                      Feb 3, 2021
                      Report
                      Copy

                      Mobikwik is very unprofessional and cheap company. I paid my credit card bill using them where in they deducted INR40K from my account but did not pay my CC bill. When I came to know I followed up for my money as well as interest (INR5K) charged by the CC company. They paid back 40K after 2 weeks of follow ups but yet to refund interest charged by my credit card company. They are so unprofessional that they are not saying they would not pay clearly but prefer to close the ticket which I reopen again. Should I lodged a complain at the consumer court. Any direction in this regards.

                      thanks
                      +2 photos
                      Mobikwik customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Digpal
                        Feb 3, 2021
                        Report
                        Copy

                        I had recharged my mobile no. [protected] on 29 January 2021 of rupees 141.55. Amount was deducted but mobile did not get recharged. Kindly solve the matter it is showing PG transaction.
                        Mobikwik customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Gadara dev
                          Feb 2, 2021
                          Report
                          Copy

                          Electricity bill payment done by mobikwik but after OTP process stopped due to app server. Now amount is deducted from bank account and payment got cancelled though amount is not returned in account yet. Please solve my problem it will be highly appreciated... please solve as soon as possible.
                          Mobikwik customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            krappu1972
                            Feb 2, 2021
                            Report
                            Copy

                            Website: [email protected] & [email protected]

                            Dear sir
                            I have successfully paid the credit card bill of Rs 2000 through mobikwik on 21/01/2021. Mobikwik sent a message that they have successfully paid the amount with Reference number KKBK[protected]. But andhra bank (now union bank ) credit card biller informed me that it is not done yet. And it is also not reflecting in my credit card current statement. So please help to solve my issue.
                            +2 photos
                            Mobikwik customer support has been notified about the posted complaint.
                            Feb 02, 2021
                            Updated by krappu1972                             I think mobikwik payment gateway is not working and I am facing the problem.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Raj jaiswa
                              Feb 2, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              My name is Raj jaiswal . I am booked a indane lpg cylinder on mobikwik dated 31 january 2021 amount rs 755.50, , this amount is debited from my bank on the same day but my lpg cylinder still not booked, , when i contact mobikwik they say that merchant had successfully get my payment but i am not get my lpg cylinder, , so pls help me, , and also mobikwik phone number is not reachable, ,
                              I am attach below my transaction slips, ,
                              My name is - Raj jaiswal
                              +2 photos
                              Feb 2, 2021
                              Complaint marked as Resolved 
                              I have recieved a refund from mobikwik company after camplain
                              Mobikwik customer support has been notified about the posted complaint.
                              View replies
                              My name is mohan cherka. I am booked a indane lpg cylinder on mobikwik dated 03 may 2022 amount rs 1004, this amount is debited from my bank on the same day but my lpg cylinder still not booked, , when i contact mobikwik they say that merchant had successfully get my payment but i am not get my lpg cylinder, , so pls help me, , and also mobikwik phone number is not reachable, ,
                              I am attach below my transaction slips, ,
                              My name is - mohan cherka

                              Indane lpg cylinder not booked but transaction successful - Comment #3992280 - Image #0
                              Indane lpg cylinder not booked but transaction successful - Comment #3992280 - Image #1
                              Indane lpg cylinder not booked but transaction successful - Comment #3992280 - Image #2
                              Reply
                              My name is mohan cherka. I am booked a indane lpg cylinder on mobikwik dated 03 may 2022 amount rs 1004, this amount is debited from my bank on the same day but my lpg cylinder still not booked, , when i contact mobikwik they say that merchant had successfully get my payment but i am not get my lpg cylinder, , so pls help me, , and also mobikwik phone number is not reachable, ,
                              I am attach below my transaction slips, ,
                              My name is - mohan cherka

                              Indane lpg cylinder not booked but transaction successful - Comment #3992285 - Image #0
                              Indane lpg cylinder not booked but transaction successful - Comment #3992285 - Image #1
                              Indane lpg cylinder not booked but transaction successful - Comment #3992285 - Image #2
                              Reply
                              mohancherka's reply, May 4, 2022
                              I have received message today from indane lpg cylinder that it was confirmed and it will delivered by tomorrow
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Amit Mahar
                                Feb 2, 2021
                                Report
                                Copy

                                I have recharged my Jio Number via upi from mobikwik of Rs. 2599, amount is deducted from bank account but transaction is still in pending state and recharge is not completed. I have raised dispute my ticket id is 18137689. I want my money refunded either recharge done please
                                +1 photos
                                Mobikwik customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dhiru Chauhanegeg
                                  from Gurgaon, Haryana
                                  Feb 1, 2021
                                  Report
                                  Copy

                                  Address: #601,6289883240,Good Earth Business Bay, Sector 58, Gurugram, Haryana 122101

                                  My name is Dharmendra singh. My mobile no. is [protected]. I have paid my credit card bill payment through mobikwik on 30 January and payment done from mobikwik, but still not credited in credit card bill.
                                  today is last day. 2 days already passed after payment, but payment not done. Pls solve this asap.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  View replies
                                  same story. i paid my CC bill on30th. 01st was the last date.
                                  even now it is not credited. we cannot reachout their customer care also.

                                  as per their CC bill payment section it takes 72 hours to process but now it is more than that.. i will be ending with payment penalty and interest now. pathetic..
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kairavi Gadara
                                    Jan 31, 2021
                                    Report
                                    Copy

                                    Electricity bill payment done by mobikwik but after otp process stopped due to app server. Now amount is deducted from bank account and payment got cancelled though amount is not returned in account. Please solve my problem it will be highly appreciating...please solve as soon as possible.
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kalyan Gorai
                                      Jan 29, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Dear

                                      Mobikwik



                                      I am kalyan gorai my mobile no[protected] I have payment my sbi credit card on 28.01.2021 but not paid sbi card account till now pandering amount R.S-18712/- & 2nd payment R.S-19043/- all payment will be hold on mobikwik app

                                      I request pl payment will sbi credit card account

                                      Thanks ®ards

                                      KALYAN GORAI

                                      Ph no-[protected]

                                      Kalyan.[protected]@gmail.com
                                      +4 photos
                                      Jan 29, 2021
                                      Complaint marked as Resolved 
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sesaah gusaf
                                        Jan 29, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Credit Card Bill Payment Pending issue On Mobikwik

                                        I paid my Credit card bill today i.e 29 jan 2021, but it is not reflected in my bank side and in Mobikwik it is showing as Pending. The Mobikwik team is not responding....
                                        +2 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Related businesses

                                        One97 Communications
                                        1
                                        (1245)
                                        HBL Power Systems
                                        1.3
                                        (4)
                                        IDBI Intech Ltd.
                                        2.2
                                        (41)