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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 103

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M
Mr Netizen
from Guwahati, Assam
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Regarding refund of failed bill payment

I was paying electric bill of ₹603 on 01/02/2021 using mobikwik app ₹412 from mobikwik wallet and remaining ₹181 from upi but Payment failed and upi amount deducted from bank account but refund has not been credited yet
Order ID:[protected]...
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S
sunildua12
from Delhi, Delhi
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Deducted INR40K money but did not settle my bill for months

Mobikwik is very unprofessional and cheap company. I paid my credit card bill using them where in they deducted INR40K from my account but did not pay my CC bill. When I came to know I followed up for my money as well as interest (INR5K) charged by the CC company. They paid back 40K after 2 weeks of follow ups but yet to refund interest charged by my credit card company. They are so unprofessional that they are not saying they would not pay...
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I had recharged my mobile no. [protected] on 29 January 2021 of rupees 141.55. Amount was deducted but mobile did not get recharged. Kindly solve the matter it is showing PG transaction....
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Electricity bill payment done by mobikwik but after OTP process stopped due to app server. Now amount is deducted from bank account and payment got cancelled though amount is not returned in account yet. Please solve my problem it will be highly appreciated... please solve as soon as possible....
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Website:[email protected] & [email protected]

Dear sir
I have successfully paid the credit card bill of Rs 2000 through mobikwik on 21/01/2021. Mobikwik sent a message that they have successfully paid the amount with Reference number KKBK[protected]. But andhra bank (now union bank ) credit card biller informed me that it is not done yet. And it is also not reflecting in my credit card current statement. So please help to solve my issue....
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R
Raj jaiswa
May 4, 2022
This thread was updated on May 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indane lpg cylinder not booked but transaction successful

My name is Raj jaiswal . I am booked a indane lpg cylinder on mobikwik dated 31 january 2021 amount rs 755.50, , this amount is debited from my bank on the same day but my lpg cylinder still not booked, , when i contact mobikwik they say that merchant had successfully get my payment but i am not get my lpg cylinder, , so pls help me, , and also mobikwik phone number is not reachable, ,
I am attach below my transaction slips, , br...
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I have recharged my Jio Number via upi from mobikwik of Rs. 2599, amount is deducted from bank account but transaction is still in pending state and recharge is not completed. I have raised dispute my ticket id is 18137689. I want my money refunded either recharge done please...
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D
Dhiru Chauhanegeg
from Gurgaon, Haryana
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Credit card bill payment issue

Address:#601,6289883240,Good Earth Business Bay, Sector 58, Gurugram, Haryana 122101

My name is Dharmendra singh. My mobile no. is [protected]. I have paid my credit card bill payment through mobikwik on 30 January and payment done from mobikwik, but still not credited in credit card bill.
today is last day. 2 days already passed after payment, but payment not done. Pls solve this asap....
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Electricity bill payment done by mobikwik but after otp process stopped due to app server. Now amount is deducted from bank account and payment got cancelled though amount is not returned in account. Please solve my problem it will be highly appreciating...please solve as soon as possible....
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K
Kalyan Gorai
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment blocked

Dear

Mobikwik



I am kalyan gorai my mobile no[protected] I have payment my sbi credit card on 28.01.2021 but not paid sbi card account till now pandering amount R.S-18712/- & 2nd payment R.S-19043/- all payment will be hold on mobikwik app

I request pl payment will sbi credit card account

Thanks ®ards
br...
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S
Sesaah gusaf
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Bill Payment Pending issue On Mobikwik

I paid my Credit card bill today i.e 29 jan 2021, but it is not reflected in my bank side and in Mobikwik it is showing as Pending. The Mobikwik team is not responding....
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H
Harikb
from Thiruvananthapuram, Kerala
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Money debited from bank but not added to mobikwik

I added 250 rupees through my debit card from sbi to mobikwik yesterday, 28/1/2021. The money was debited from the bank, but is not showing in my mobikwik account. I am HARIKRISHNAN.B . My mobile number is [protected]....
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D
DHARMENDR AHIRWAR
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UPI transaction pending

Address:Gram pipresra post kukretha chanderi ashoknagar mp

UPI transaction pending Account mai se paisa kat gaya[protected]...
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K
Kaarthiks
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Deposit amount to wallet

I deposited 600 rupees to wallet on 8 January but it didn't not added to wallet but amount debited from bank account I raised complaint about the same, now it is showing transaction successful in help section but amount not added to wallet nor it is refunded, along with that I deposited 5 rupees today but 84 deducted from my bank account and in transaction history it is showing paid for purchase of policy please refund my both transaction...
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S
sunildua12
from Delhi, Delhi
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CC bill payment: INR40000 withheld

Hi there,

I have made a payment to my Citi bank credit card using Mobikwik txn MBK[protected] as usual and they deducted INR40000 from my bank account. I got surprised to see my subsequent CC bill, where it was showing amount was not paid to them by mobikiwk and they have charged interest on it. I followed up with them thorugh tkt # 17443128 dated dec 7, 2020 and they took almost a week to refund back the money on 17 Dec 2020...
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N
Nikky Shetty
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Transaction fraudulent

Today I transferred rs. 20000 with UPI ref id.[protected] from standard chartered account to my icici bank account using mobikwik app. The amount got deducted but it didn't reflect in my other account. I called up both the banks but error is because of mobikwik.

Please resolve my problem orelse I will lodge complaint against mobikwik....
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R
Rafeek A S
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Failure to refund my amount

Rs 57 deducted my account on 18th January 2021 while I was trying to add my mobikwik wallet. Amount is deducted my account and didn't add my wallet. Please refund my amount....
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Website:mobikwik

I tried to transfer Rs.10000/- from my wallet on 21.01.2021
The amount plus charges Rs.10466/- debited from wallet but not credited in my bank account....
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N
Nideesh thomas
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Not getting customer care executive

Today morning onwards i am calling nobody answers my call...
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D
dikshashrestha77
from Haldwani, Uttarakhand
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Refund amount is not credited in multiple bank account

Sir /Ma’am
As I have cancelled one of my flight bookings and the refund has been initiated on 23 jan at 9:01 pm but till today I haven’t received my refund amount in my bank account as per I have also used super cash that has been refunded but my the part of the money that has to be refunded back in my bank account Has not been refunded yet . Please kindly help
I am attaching both of the screenshots of MobiKwik message...
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