Mobikwik Complaints & Reviews

I had purchased one assist wallet protection plan through mobikwik in Nov '20 and I did not give consent for auto pay or SI mode for renewal month on month by debiting my hfdc credit card ending with 3318 but my hdfc credit card was being debited for
the last 6 months from dec'20 to may'21 for an amount of Rs 474 /-monthly Rs 79 /- It is a violation and misuse of others card usage and fraud

Pls cancel my one assist wallet protection plan and stop month on month renewal of the same and stop debiting my hdfc credit card ending with 3318 month on month for renewal premium, even on 13/05/2021 my hdfc credit card ending with 3318 was debited for Rs 79/- towards my one assist wallet protection insurance renewal premium, pls cancel the one assist wallet protection plan and stop the month on month renewal

I had raised request in the month of Nov'20 itself to cancel the one assist wallet protection policy but it was not done from mobikwik end, its a clear process lapse, Pls refund/ load Rs 474 to my mobikwik wallet as compensation

I need solution and confirmation inmediately

else I approach consumer forum and Sue against one assist wallet for misuse of my hdfc credit card and lack of service to the customer

Mobikwik id:[protected]
Mail ID: [protected]@gmail.com
Ticket no:19380797
One Assist wallet protection insurance plan no: POLMBK569DDA88J

If any clarification pls call me

Regards
Benito.Y
[protected]

Unknown mobiwik user deducted my 90000 frm my bank account, and spend it on some purchasing.Can i get my money back. Please solve this matter.

I ordered some clothes from Myntra and paid from mobikwik but my order is not showing in Myntra app and my money has debited from mobikwik wallet my order is also not confirmed and money also not received in my Acc or wallet Very bad service provided

I paid coindcx through mobikwik vide upi transaction CICAgODE_v6uYg but the money neither went to coindcx nor to my mobikwik wallet

I added money on my mobikwik wallet on 11 may 2021 through upi transaction CICAgODE_v6uYg but the money neither went to the merchant nor to my wallet.

I am facing issue with mobikwik, I was trying their pay later feature and used some amount from it.I was not happy with it and now want to clear the dues and close my account.

But forgot the security code used in the app. I tried to fix it. but their feature to reset security pin is not working.

Now they are replying with some generic answer to reset the security code. Which further is not working.

If I won't pay it on time, My credit score will be affected.

All my mistake was to try Mobikwik app.

I wanted to recharge my Airtel DTH. Rs.250 got debited from my bank account, but the recharge was not done. The payment is shown as success under UPI transition rather than DTH recharge.

My mobikwik wallet id [protected]@nocash.mobikiwk.i was paying money for coindcx go from mobikwik, i dont have enough money in mobikwik wallet so i used phonepe from mobikiwk and transaction was successful.But money not reflected in either coindcx or mobikwik wallet.Transcation Id T2105061746426324933784

Mene1may ko credit card se 14104 ka payment kiya vo nhi ho paya or payment field ho gy 2 cards se total payment 28208 Rs MK[protected] & MK[protected]

I have done recharge from this application via Google pay UPI. Payment deducted from my bank account but recharge not done on and also transaction not showing in this application. I want my money back in my bank account.
Recharge no. [protected]

Iam Santhosh. My mobile number is [protected]. Log in problem not opened"log in disabled" . Please solve my issue. Thanking you

Today[protected] I made a transaction to pay my TN electricity board bill through Mobikwik. My money was debited from my account but it has not been paid yet nor is it showing up in the app. I am confused on why this happened and the amount is quite a lot and I'm very disappointed in Mobikwik's service. I hope you would reach out as soon as possible.

I was complaint two times in the previous day about loosing my money.please take any actions and inform me about that.give me reply .

Dear Sir/Madam

I have made 2 transaction of Rs. 773.79 for Gas Booking through Mobikwik Wallet using my Credit Card.

In there Both Transaction are failed and my 1st Transactions Amount 773.79 Rs credit my credit card account. But 2nd Amount of my 773.79 Rs not credit in my credit card account or not in my wallet yet.

One Transaction Done on 5/4/2021 and
2nd transaction done on 6/04/2021.

so please check at your side and credit 773.79 Rs as earliest in my credit card account/my MobiKwik wallet.

Pls do needful in said matter as earliest.

THANKS

FROM : PRABHAKAR V MAHAJAN
MOB.NO - [protected]
SURAT. GUJARAT. INDIA.

Dear sir,
I have purchased 2000 ruppes in ajio shopping app. In this home page ajio and mobikwick link up to cash back offer minimum 50 to Max 500 . I paid payment with mobikwick wallet. But cash back not credited in my wallet . I call to customer care also but no use. Why advertisement cash back offers in other apps. Please solve my problem as early possible.

Yesterday I have complaint about loosing my money on sundirect recharge and given the smart card no.after that I received a mail in which the company asked my phone number.l replied.then till today this time no more actions taken from the company for getting my money.please try to refund my money.

I was done sundirect using this app a week ago.the amount was sent through Google pay.cash debited from my account.bt the recharge not done.please verify and give me a reply.the sundirect smart card no mentioned below
[protected](RS.229 Malayalam)

I was booking train ticket the amount was deducted but ticket shows not booked, when I contacted IRCTC received this reply "Please note that TXN[protected] was a settlement-failed transaction for which no amount was debited towards IRCTC. That is we did not receive any payment authorization from your bankers to book the ticket.Requested to please contact to your bank." I contacted mobikwik through help support first they were not ready...

I transfer my credit card balance to mobikiwik wallet of Rs.68809.16 after that user is disable comment came afterthat i send govt proofs and bank transaction details to [protected]@mobikiwik.com today they called and said one new number is linked with your wallet how it is possible i dont know then they are asking for affidafit of 10rupees stamp paper full incident and i have to take the responsibility for my wallet how can i take responsibility o[censored]nseen wallet from sunday onward you blocked my amount till today i provide all the details but not yet enabled im going to gave the police complaint against mobikiwik my registered mobile number is [protected] Anitha R My Reg Mail Id Is [protected]@gmail.com

Mera naam deepak shamra hai. deepak generl store ke naam se meri dukan hai jis per mobikwik ka scaner lagya hua mera mobikwik No-[protected] h isi kisi customer ne mere ko rs.5000 pay kiye the jo mere mobikik app me aa gye the or next day mere account me transfer nhi hue hai mene kai baar mobikwik ko mail bhi kiya par koi responsenhi mila aaj ek mahina ho gya h mobikwik ka custmor care no milta nhi h
please mere pasie mere account me transfer karwa dijye. me apko sara sreenshot attached kar rha hu