Mobikwik Complaints & Reviews

Order Id: 5c3156f14f0e8 invoice not available for this transportation this issue show

My paytm app shows I made a transaction on 12 may and it got deducted from my bank. But mobikwik is not reflecting it in their wallet or anywhere. I used it to put money in CoinCDX go application for crypto trading. The app says within 7 days you'll get a refund from mobikwik but it's been ten days now.

Hi, my 10100/- amount deducted from my credit card.on April 17th 2021 at 12:20am ...when I redeem my credit card points unfortunately I clicked the card details and mpin...so, pls refund my money back. Can you give information about my amount where is it.

Hi

I had to add Rs 2000 to the wallet of Coin DCX Go and selected Mobikwik UPI option. And I tried to add Rs 2000 to Mobikwik wallet but Rs 2079 was deducted from my bank account and Rs 2000 got added as Mobikwik Zip which I am not able to use.

Also, what I understand that Mobikwik Zip account gives advance amount to it's consumers but this Rs 2000 that got added is my money that got deducted. Please resolve the issue.

Ref No.[protected]As per, net banking records)
Payment was made on 19th May 2021. Resolve this please.

An amount of ₹2035 is debited from my account to MobiKwik but the amount is not reflecting in my Wallet.
Could you please resolve this issue and credit back the amount to wallet asap

I wanted to recharge my mobile 19 may2021. Phonepe to mobikwik Rs.106.20 got debited from my bank account, but the recharge was not done. The payment is shown as success under UPI transition rather than recharge.Kindly Refund for my money.

To get in touch with customer support. Called up the helpline no. To be hearing a recorded message. We are experiencing a high volume of call, and this might take a longer than usual time. 1) what is the longer than usual time. 20 min to an hour ¿ 3 different times and 3 different days and the same recorded message I get this is a good Cust. Service. In chat support also only 2 query and u r out no further comment and i[censored] want to chat now after 12 hours it states. What a good way to sheild yourself

I Have Made A Payment Of Rs.370 For Airtel DTH Recharge on 20 May 2021 through my Debit Card from Mobikwik. The amount was debited from my Debit Card. You are kindly requested to refund my Airtel Dth Payment Amount of Rs 370 at the earliest. Airtel DTH Customer ID is [protected].

I make a payment of 20000 on 19 may 2021 to coindcx go app and my money is deducted from my bank account but not added in coindcx app

I have Sent money from phonepay to Mobikiwik but it not showing in the wallet

Hello I have made payment of 5000 through my UPI (paytm) to mobikwik wallet but my MobiKwik wallet doesn’t show any balance and my balance has been deducted from the bank and I have checked it twice on my statement
upi reference number[protected]in paytm app through upi) and in my bank statement it is trasfer to [protected] upi/Dr/[protected]/MOBikwik/hdfc/mobikwikp2/NA please update my mortgage balance so that I will be able to trade on another website I haven’t got any notification from MobiKwik out the addition in my wallet but my balance has been deducted from Paytm app through UPI
please help me solve this
contact me at [protected]@gmail.com or [protected]@gmail.com. or
+91 [protected]

Pls my credit card payment via lazypay but credited my account

Mene mobiqik app se zip pay leter ka option activet kiya to mujhe nahi malum tha ki isme lone milta hai jisme mere wallate me 1500 rs ka amounts sho ho gya or jab mene mobile recharg kiya 199 ka to usme se paise deducte ho gaye or aab zip pay wale mujhe
448 rs dene ki mang kar rahe hai he jabki mene 199 ka use kiya hai
Mere pass extra paise dene ke liye nahi hai jitna use kiya hai utna hi de sakta hu।

Please sir help me

Hi

MobiKwik APP complaint

This is regarding your today calls from this number +[protected] and got the messages to pay 99 rs due.

How you are showing 99 rs due in my account, I don’t want to use your pay later option and I was trying to pay my electricity bill from my account but your app was taken automatically pay later option so I’m not responsible for your 99 rs and I don’t want this option also.

Since morning you are troubling me to pay 99 rs through the call and messages so im not interested to use your app hence forth please deactivate my account immediately and still if you want to collect 99 rs from me, you can collect and leave me. Since morning I’m trying to reach all your customer care number which is showing in your website but 2 numbers are switched off and landline number there is no response.
Name : Jayenderaji email I’d [protected]@gmail.com

Hi, Transaction done on 16/05/2021 7 pm hours Wallet Debit to DOMINOS Transaction Id VMBK[protected] debit 542 was not successful. Domions did'nt received the order Please refund the money in wallet. If any other steps needs to be taken let me know. I want the money back in wallet. Also I have raised the support tickets but I have not got any response.

Hello Team,

Hope you are safe!

I am writing this to inform you about the scam Mobikwik is performing in the name of ZIP/Pay Later.

I recharged my TataSky account on 17th April 2021 and while recharging, I was not given the payment method to make the payment.

Mobikwik directly debited it from the ZIP account and charged me the 99 Rs activation fees with the recharge amount.

Then I spoke/ wrote to customer care and they asked me to pay the amount and said we will add the 99Rs activation charges to your wallet as a Goodwill Gesture.

I made the payment before the due date, the amount was debited from my bank account, even the phone pay mentioned transaction was successful still it was not reflected on MobiKwik end.

As the payment was made before the due date and it was not reflecting on their end still charged me a 20 rs fine and now they have charged me again 50 rs fine.

I had informed Mobikwik that you people have activated ZIP in the wrong way without informing me and are charging now 99 rs.

I request you to please look into this and assist further.

Zip bill of Rs. 99 has been generated But iam not using this app

Cash back has not been received till date. Vide order no; ORD[protected], dt 21/04/2021, value ₹2330/- I purchase grocery items, delivery dated 29/04/2021, as per your cash back offer prevailing then. As such ₹ 233/- @10% of bill amount, hence to be paid as cash back.
Please look into the matter and pay cash back to my wallet account.

Dear sir,
My wallet amount using and timely all payment paid.but 2 account is your side negative cibil is low decreasing your lender incred financial. So kindly account details and nagative account detail cibil copy attached your reference. Cibil is low immediately action required. My name:SUDHAKAR T
Phone no:[protected]

I had purchased one assist wallet protection plan through mobikwik in Nov '20 and I did not give consent for auto pay or SI mode for renewal month on month by debiting my hfdc credit card ending with 3318 but my hdfc credit card was being debited for
the last 6 months from dec'20 to may'21 for an amount of Rs 474 /-monthly Rs 79 /- It is a violation and misuse of others card usage and fraud

Pls cancel my one assist wallet protection plan and stop month on month renewal of the same and stop debiting my hdfc credit card ending with 3318 month on month for renewal premium, even on 13/05/2021 my hdfc credit card ending with 3318 was debited for Rs 79/- towards my one assist wallet protection insurance renewal premium, pls cancel the one assist wallet protection plan and stop the month on month renewal

I had raised request in the month of Nov'20 itself to cancel the one assist wallet protection policy but it was not done from mobikwik end, its a clear process lapse, Pls refund/ load Rs 474 to my mobikwik wallet as compensation

I need solution and confirmation inmediately

else I approach consumer forum and Sue against one assist wallet for misuse of my hdfc credit card and lack of service to the customer

Mobikwik id:[protected]
Mail ID: [protected]@gmail.com
Ticket no:19380797
One Assist wallet protection insurance plan no: POLMBK569DDA88J

If any clarification pls call me

Regards
Benito.Y
[protected]