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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 101

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T
Tushar Kanti Bera
from Delhi, Delhi
Mar 16, 2021
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MobiKwik charged me for auto Zip Activation. They activated my wallet for AUTO ZIP by default with out my prior information. Even they do not deactivate the ZIP from my account. They never answer specifically for a question.

WHY THEY ENABLED AUTOZIP BY DEFAULT??? !!!

I think this is a kind of cheating for collecting money in the form of activation charges.
Mobikwik customer support has been notified about the posted complaint.
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    Balkrishna226
    Mar 16, 2021
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    Sir I have done transaction from mobikwik app on 13 March for electricity bill. 578.36 Rs. My money is debited from credit card. But not received by MSEB. Please refund my money.
    +1 photos
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      Shivangi Kanwar
      Mar 15, 2021
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      Yesterday i did recharge on tata sky through mobikwik.the money was deducted but was not credited to tata sky account.please help me with this issue.The invoive is also not available for the transaction.
      +1 photos
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        R
        Rinku-sanjay
        from Delhi, Delhi
        Mar 15, 2021
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        Address: Sharna Sapphire, Motera,

        Payment of Gujarat Gas for Rs. 772.05 was made on 08.03.2021 though SBI Utasav Card Platinum wherein ending with 1632 amount deducted from the card but transaction has been failed but amount has not been refunded till date.
        Mobikwik customer support has been notified about the posted complaint.
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          P
          Prince jatt
          Mar 15, 2021
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          I payed a bill of 1319rs on 8th March but payment got deducted twice and I did not got refund of my second payment. Placed a complaint on help section but no resolution.
          Is this company doing fraud
          Mobikwik customer support has been notified about the posted complaint.
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            A
            AnandSSingh007
            Mar 14, 2021
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            Kindly reverse my recent transaction immediately from number [protected].

            Why was Zip kept active. I wasn't aware of this feature. While applying coupon, it got triggered. They are charging Rs.99 or this credit facility.

            This is illegal & without informing us how they can do this.

            Need credit of Rs.99 to enable me to pay their zip charges & balance I can pay for the transaction.

            I never wanted to use their facility as I already have so many credit cards.

            They are fooling & cheating customers.
            Mobikwik customer support has been notified about the posted complaint.
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              S
              skban
              Mar 14, 2021
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              Address: punjab

              I tried to recharge my bsnl phone with validity of100 days with 106 rupees on 11/03/2021 .money was deducted but the validity was
              not increased nor I got any message. no was 946****100.
              please recharge it
              Mobikwik customer support has been notified about the posted complaint.
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                V
                vaishnavisharma
                Mar 14, 2021
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                Address: delhi rk puram
                Website: shineweb.in

                I am Renu Kumari from Uttar Pradesh. I have receive a call from this no. [protected] and his name of hussain who said i am HR from Delhi Public School and call regarding a academic counselor job he tell me to register in shineweb.in after register you have to pay only 10 rupees payment for registration charges. but there is a fraud transaction because i have done registration and done the payment. payment is deduct 4910 rupees in my brother account state bank of india . payment transaction no. is[protected], 70008869. so i have to complain against for mobikwik company .
                i want to refund my amount as soon as possible any how.
                please inform me my mail address [protected]@gmail.com
                +1 photos
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                  V
                  Vivek tiwari kotak
                  from Indore, Madhya Pradesh
                  Mar 14, 2021
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                  Address: 502 Tiara residence bicholi mardana indore

                  Team

                  I am paying my due amont through UPI from my icici bank account on 8th of March of Rs 2389.22 but transaction failed thwn i processed again next time also transaction failed but my payment deduct from my account 2389.22 rs by 02 times on 8th of march 2021 .I still not recieved my payment back.

                  Than i again done of my due amount on 10th for due amiunt same was deduct from my accout.

                  Requeat you to please resolve my issue pls do the needfull.
                  RRN NO.
                  [protected] amount Rs 2389.22
                  [protected] amount Rs 2389.22
                  +1 photos
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                    D
                    Dayara
                    Mar 13, 2021
                    Resolved
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                    Resolved

                    Address: At -piplod, ta - dev baria, dist dahod

                    My recharge is rong nomber
                    And refund for me
                    Please
                    Mar 13, 2021
                    Complaint marked as Resolved 
                    My mobikwik mo no is 8140705500
                    Mobikwik customer support has been notified about the posted complaint.
                    Mar 13, 2021
                    Updated by Dayara
                    Please Refund me sir
                    Mar 13, 2021
                    Updated by Dayara
                    Wrong richarge sir
                    Please refund me
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                      P
                      Pravesh Tandon
                      Mar 13, 2021
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                      I ordered a product from flipkart using Amex credit card issued by Mobikwik app.
                      the product was damaged so i asked flipkart for a refund, flipkart says they have successfully added refund to my credit card but I did not receive it. I called both flipkart and mobikwik customer service executives to help me out. Flipkart is asking me to raise a dispute using reference number, but as we know mobikwik is a non-banking service provider, how am I supposed to raise a dispute in mobikwik?
                      mobikwik says there is no such refund amount has been received from flipkart, i asked mobikwik for a proof but they're apparently dodging it.
                      im just stuck here with my refund amount nowhere to be found.
                      below i have shared the transactions that were made till today from 1st march (before i ordered the product).
                      +1 photos
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                        R
                        Ravipandey88
                        Mar 13, 2021
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                        I have applied shop on loan emi and amount is verified 40, 000 but it is not withdraw this money from wallet then why payable emi from that account please give me answer quickly
                        Mobikwik customer support has been notified about the posted complaint.
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                          R
                          Ruchika.jain
                          Mar 11, 2021
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                          Address: Nabinagar

                          28feb ko Tatasky ko recharge kra tha 300 husband ka abhi tak na recharge huaa or na mere account me paisa refund huaa...
                          +1 photos
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                            D
                            DurgaNanda
                            Mar 11, 2021
                            Resolved
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                            Resolved

                            Hi,
                            I have done a mobile recharge of rs 249 rs in mobikwik application, in the application I can see the recharge successful message however my mobile recharge is not yet done. When I checked with support in mobikwik, their autogenerated message suggested me to get in touch with bsnl operator with invoice details however bsnl operator told they don't have any recharge pack with rs 249, it is outdated. However mobikwik still have this in their recahrge amount list so that they can run a scam and loot people. Not all are proactive and know how system works . I am scared if they have many recahrge packs like this which were outdated and customer did the recharge and lost their money . And with this kind of scam probably mobikwik would have earner so much of money. And this people don't respond to email and chat so cyber angle should be considered for this company as I have seen many complaints where people lost a lot of money and with these. Kind of scams they are running their business. Even my hard earned 249 rs is gone now.

                            It's my sincere request to consumer forum inorder to address this concern to save more people. Your little help and proactiveness will save 1000s of customers please.

                            My transaction id- MBK[protected]
                            Mar 16, 2021
                            Complaint marked as Resolved 
                            The need help option is just a hell. However I emailed to the customer care and they took some time but they replied and updated me that they have already escalated to the concerned team. Got notification in the application too tyat my transaction failed and they credited my money. Thanks for your help. I would suggest mobikwik team to enhance their application up to date so that custs will not face these sort of issues.
                            Mobikwik customer support has been notified about the posted complaint.
                            Mar 16, 2021
                            Updated by DurgaNanda
                            Mobikwik has credited my money. Thanks both mobikwik and consumer complaints team
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                              Abusajid
                              Mar 10, 2021
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                              Address: STATE : BIHAR : DIST :SAHARASA : SIMRI BAKHTIYAR PUR PIN CODE :852127

                              My account [protected]

                              Amount 908.62 in my account deduct but not sucees payment

                              BHARAT GAS PETROLIUM NOT SUCCES

                              DATE:03/03/2021
                              TIME :08:05:48 :AM

                              FAST REFLECT IN MY AMOUNT IN MY ACCOUNT
                              Mobikwik customer support has been notified about the posted complaint.
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                                M
                                manojsharmasir
                                from akola, Maharashtra
                                Mar 9, 2021
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                                All ready I m sending all details but you are not respons me about fraud transaction detail.

                                I submitted complaint against this fraud transaction but you are not single response to your site. This is my last worning to your company mobiKwik activate my mobiKwik account and provide details against fraud transaction with banking details others wise I complaint against you to RBI GREVIANCE DEPARTMENT
                                (RBI Launches Complaint Management System For Grievance Redressal of Bank Customers)

                                Contact details
                                Manoj Sharma
                                [protected]

                                My complaint is Mobikwik not credited my 1500 RS refund in my bank account I submitted lots of e-mail complaint against my refund
                                Mobikwik customer support has been notified about the posted complaint.
                                Mere paise 639 kyon cut gaya hai mere paise refund kar do please

                                Rs. 1500 refund not credited in my account - Comment #3812415 - Image #0
                                Rs. 1500 refund not credited in my account - Comment #3812415 - Image #1
                                Sar ji mere paise Aisa kyon cut gaya hai 639 aise kyon kata hai bil Dala nahin paise

                                Rs. 1500 refund not credited in my account - Comment #3812416 - Image #0
                                Rs. 1500 refund not credited in my account - Comment #3812416 - Image #1
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                                  S
                                  Report
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                                  Address: 13 s.v.colony Extn, 2nd Street

                                  Dear sir/madam
                                  I am sivakarthick ([protected])
                                  I have problem with last transaction
                                  ( wallets to bank ) amount debited from wallet and it not send to bank account
                                  And not refund to my wallet

                                  that transaction shows failed
                                  Respit not found
                                  That picture attached below
                                  +1 photos
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                                    Abusajid
                                    Mar 9, 2021
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                                    Address: STATE : BIHAR : DIST :SAHARASA : SIMRI BAKHTIYAR PUR PIN CODE 852127

                                    My mobikwik account [protected] is disabled plzzz fast enable in my account my payment in mobikwik and mobikwik is disabled fast enable [protected]
                                    contact no [protected]
                                    email: [protected]@gmail.Com
                                    mobikwik account disabled date 07/03/2021
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Mar 09, 2021
                                    Updated by Abusajid
                                    My mobikwik account [protected] is disabled plzzz fast enable in my account my payment in mobikwik and mobikwik is disabled fast enable [protected]

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                                      M
                                      Mohansai Chowdary
                                      Mar 9, 2021
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                                      Address: N.N.Kandrika (village), Jarugumalli (mandal), prakasam (district), Andhra Pradesh
                                      Website: Mobikwik , Abhibus

                                      I booked a ticket in Abhibus via mobikwik... Transaction is successful but not booked a ticket in Abhibus and also it shows no payment has been done...
                                      Order I'd - O_59710071JA

                                      And also mobikwik and Abhibus are not responding on my issue
                                      +1 photos
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Mar 09, 2021
                                      Updated by Mohansai Chowdary
                                      I booked a ticket in Abhibus via mobikwik... Transaction is successful but not booked a ticket in Abhibus and also it shows no payment has been done...

                                      Order I'd - O_59710071JA

                                      And also mobikwik and Abhibus are not responding on my issue

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                                        S
                                        Sree5857
                                        Mar 9, 2021
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                                        I have taken loan in DMI Finance. My Registered mobile number:- [protected] and my loan id :- DMI[protected]. Please tell metotal outstanding amount and how to pay that total outstanding amount.
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Mar 10, 2021
                                        Updated by Sree5857
                                        No Response
                                        Mar 10, 2021
                                        Updated by Sree5857
                                        Worst support
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