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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 102

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S
skban
Mar 14, 2021
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Address: punjab

I tried to recharge my bsnl phone with validity of100 days with 106 rupees on 11/03/2021 .money was deducted but the validity was
not increased nor I got any message. no was 946****100.
please recharge it
Mobikwik customer support has been notified about the posted complaint.
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    V
    vaishnavisharma
    Mar 14, 2021
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    Address: delhi rk puram
    Website: shineweb.in

    I am Renu Kumari from Uttar Pradesh. I have receive a call from this no. [protected] and his name of hussain who said i am HR from Delhi Public School and call regarding a academic counselor job he tell me to register in shineweb.in after register you have to pay only 10 rupees payment for registration charges. but there is a fraud transaction because i have done registration and done the payment. payment is deduct 4910 rupees in my brother account state bank of india . payment transaction no. is[protected], 70008869. so i have to complain against for mobikwik company .
    i want to refund my amount as soon as possible any how.
    please inform me my mail address [protected]@gmail.com
    Mobikwik customer support has been notified about the posted complaint.
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      V
      Vivek tiwari kotak
      from Indore, Madhya Pradesh
      Mar 14, 2021
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      Address: 502 Tiara residence bicholi mardana indore

      Team

      I am paying my due amont through UPI from my icici bank account on 8th of March of Rs 2389.22 but transaction failed thwn i processed again next time also transaction failed but my payment deduct from my account 2389.22 rs by 02 times on 8th of march 2021 .I still not recieved my payment back.

      Than i again done of my due amount on 10th for due amiunt same was deduct from my accout.

      Requeat you to please resolve my issue pls do the needfull.
      RRN NO.
      [protected] amount Rs 2389.22
      [protected] amount Rs 2389.22
      Mobikwik customer support has been notified about the posted complaint.
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        D
        Dayara
        Mar 13, 2021
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        Address: At -piplod, ta - dev baria, dist dahod

        My recharge is rong nomber
        And refund for me
        Please
        Mar 13, 2021
        Complaint marked as Resolved 
        My mobikwik mo no is 8140705500
        Mobikwik customer support has been notified about the posted complaint.
        Mar 13, 2021
        Updated by Dayara
        Please Refund me sir
        Mar 13, 2021
        Updated by Dayara
        Wrong richarge sir
        Please refund me
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          P
          Pravesh Tandon
          Mar 13, 2021
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          I ordered a product from flipkart using Amex credit card issued by Mobikwik app.
          the product was damaged so i asked flipkart for a refund, flipkart says they have successfully added refund to my credit card but I did not receive it. I called both flipkart and mobikwik customer service executives to help me out. Flipkart is asking me to raise a dispute using reference number, but as we know mobikwik is a non-banking service provider, how am I supposed to raise a dispute in mobikwik?
          mobikwik says there is no such refund amount has been received from flipkart, i asked mobikwik for a proof but they're apparently dodging it.
          im just stuck here with my refund amount nowhere to be found.
          below i have shared the transactions that were made till today from 1st march (before i ordered the product).
          Mobikwik customer support has been notified about the posted complaint.
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            R
            Ravipandey88
            Mar 13, 2021
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            I have applied shop on loan emi and amount is verified 40, 000 but it is not withdraw this money from wallet then why payable emi from that account please give me answer quickly
            Mobikwik customer support has been notified about the posted complaint.
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              R
              Ruchika.jain
              Mar 11, 2021
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              Address: Nabinagar

              28feb ko Tatasky ko recharge kra tha 300 husband ka abhi tak na recharge huaa or na mere account me paisa refund huaa...
              Mobikwik customer support has been notified about the posted complaint.
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                D
                DurgaNanda
                Mar 11, 2021
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                Resolved

                Hi,
                I have done a mobile recharge of rs 249 rs in mobikwik application, in the application I can see the recharge successful message however my mobile recharge is not yet done. When I checked with support in mobikwik, their autogenerated message suggested me to get in touch with bsnl operator with invoice details however bsnl operator told they don't have any recharge pack with rs 249, it is outdated. However mobikwik still have this in their recahrge amount list so that they can run a scam and loot people. Not all are proactive and know how system works . I am scared if they have many recahrge packs like this which were outdated and customer did the recharge and lost their money . And with this kind of scam probably mobikwik would have earner so much of money. And this people don't respond to email and chat so cyber angle should be considered for this company as I have seen many complaints where people lost a lot of money and with these. Kind of scams they are running their business. Even my hard earned 249 rs is gone now.

                It's my sincere request to consumer forum inorder to address this concern to save more people. Your little help and proactiveness will save 1000s of customers please.

                My transaction id- MBK[protected]
                Mar 16, 2021
                Complaint marked as Resolved 
                The need help option is just a hell. However I emailed to the customer care and they took some time but they replied and updated me that they have already escalated to the concerned team. Got notification in the application too tyat my transaction failed and they credited my money. Thanks for your help. I would suggest mobikwik team to enhance their application up to date so that custs will not face these sort of issues.
                Mobikwik customer support has been notified about the posted complaint.
                Mar 16, 2021
                Updated by DurgaNanda
                Mobikwik has credited my money. Thanks both mobikwik and consumer complaints team
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                  A
                  Abusajid
                  Mar 10, 2021
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                  Address: STATE : BIHAR : DIST :SAHARASA : SIMRI BAKHTIYAR PUR PIN CODE :852127

                  My account [protected]

                  Amount 908.62 in my account deduct but not sucees payment

                  BHARAT GAS PETROLIUM NOT SUCCES

                  DATE:03/03/2021
                  TIME :08:05:48 :AM

                  FAST REFLECT IN MY AMOUNT IN MY ACCOUNT
                  Mobikwik customer support has been notified about the posted complaint.
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                    M
                    manojsharmasir
                    from akola, Maharashtra
                    Mar 9, 2021
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                    All ready I m sending all details but you are not respons me about fraud transaction detail.

                    I submitted complaint against this fraud transaction but you are not single response to your site. This is my last worning to your company mobiKwik activate my mobiKwik account and provide details against fraud transaction with banking details others wise I complaint against you to RBI GREVIANCE DEPARTMENT
                    (RBI Launches Complaint Management System For Grievance Redressal of Bank Customers)

                    Contact details
                    Manoj Sharma
                    [protected]

                    My complaint is Mobikwik not credited my 1500 RS refund in my bank account I submitted lots of e-mail complaint against my refund
                    Mobikwik customer support has been notified about the posted complaint.
                    Mere paise 639 kyon cut gaya hai mere paise refund kar do please
                    Sar ji mere paise Aisa kyon cut gaya hai 639 aise kyon kata hai bil Dala nahin paise
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                      S
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                      Address: 13 s.v.colony Extn, 2nd Street

                      Dear sir/madam
                      I am sivakarthick ([protected])
                      I have problem with last transaction
                      ( wallets to bank ) amount debited from wallet and it not send to bank account
                      And not refund to my wallet

                      that transaction shows failed
                      Respit not found
                      That picture attached below
                      Mobikwik customer support has been notified about the posted complaint.
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                        Abusajid
                        Mar 9, 2021
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                        Address: STATE : BIHAR : DIST :SAHARASA : SIMRI BAKHTIYAR PUR PIN CODE 852127

                        My mobikwik account [protected] is disabled plzzz fast enable in my account my payment in mobikwik and mobikwik is disabled fast enable [protected]
                        contact no [protected]
                        email: [protected]@gmail.Com
                        mobikwik account disabled date 07/03/2021
                        Mobikwik customer support has been notified about the posted complaint.
                        Mar 09, 2021
                        Updated by Abusajid
                        My mobikwik account [protected] is disabled plzzz fast enable in my account my payment in mobikwik and mobikwik is disabled fast enable [protected]

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                          M
                          Mohansai Chowdary
                          Mar 9, 2021
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                          Address: N.N.Kandrika (village), Jarugumalli (mandal), prakasam (district), Andhra Pradesh
                          Website: Mobikwik , Abhibus

                          I booked a ticket in Abhibus via mobikwik... Transaction is successful but not booked a ticket in Abhibus and also it shows no payment has been done...
                          Order I'd - O_59710071JA

                          And also mobikwik and Abhibus are not responding on my issue
                          Mobikwik customer support has been notified about the posted complaint.
                          Mar 09, 2021
                          Updated by Mohansai Chowdary
                          I booked a ticket in Abhibus via mobikwik... Transaction is successful but not booked a ticket in Abhibus and also it shows no payment has been done...

                          Order I'd - O_59710071JA

                          And also mobikwik and Abhibus are not responding on my issue

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                            S
                            Sree5857
                            Mar 9, 2021
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                            I have taken loan in DMI Finance. My Registered mobile number:- [protected] and my loan id :- DMI[protected]. Please tell metotal outstanding amount and how to pay that total outstanding amount.
                            Mobikwik customer support has been notified about the posted complaint.
                            Mar 10, 2021
                            Updated by Sree5857
                            No Response
                            Mar 10, 2021
                            Updated by Sree5857
                            Worst support
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                              F
                              Faisal671
                              from Delhi, Delhi
                              Mar 8, 2021
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                              Dear Mobikwik team,

                              Issue: Amount Not Settled please update my account [protected]
                              Provided all documents to [protected]@mobikwik.com
                              And call to customer care but they are not responding
                              Very cheap service like the are doing fraud with merchant almost 1 month goes but thery are doing nothing not giving any complaint no.
                              Please help me to refund my money

                              Please find the details below for your reference:

                              MID: MBK4185077
                              Date of payout: 30/01/2021
                              Payout Amount: 9882.07
                              Registered cell number: [protected]

                              Regards,
                              Faisal ahmad
                              ANX COLLECTION
                              MobiKwik Merchant
                              Mobikwik customer support has been notified about the posted complaint.
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                                G
                                Gunal Vp
                                Mar 8, 2021
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                                Address: 374 kudiyana street, serumangalam, pamani (po)

                                My MobiKwik debt card is not working. Show the massage card is blocked by zaakpay. Why showing this type of massage. . Some is working and some time the same is not working properly please solve the problem is blocked by you my MobiKwik debt card.
                                Please solve my problem as soon as possible quickly I have money in my MobiKwik wallet to purchase something
                                Mobikwik customer support has been notified about the posted complaint.
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                                  I
                                  Imran12713
                                  from Mumbai, Maharashtra
                                  Mar 8, 2021
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                                  On 6th March I paid electricity bill amount 10735 my money got deducted from my card but there was no confirmation from your app there is transaction showing in your app I checked with my bank it shows debited in particular section MEDR/MOBIKWIK/382999
                                  And my transaction ID Igor from my bank is S75482087
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    Vindhya Kumar
                                    from Kolkata, West Bengal
                                    Mar 6, 2021
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                                    Address: Gurgaon
                                    Website: www.mobikwik.com

                                    Mobikwik disabled my account and not providing me yhe solution and they have no customer support..my email- [protected]@gmail.com
                                    Contact no.-[protected]
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Mobikwik hai not yet replied to my complain and no action hai been taken by them
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                                      Prasanna Kumar NS
                                      from Bengaluru, Karnataka
                                      Mar 6, 2021
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                                      Address: 510.,2nd main,9th cross, laggere., Bangaluru 560058.

                                      15/2/2021 I paid electricity bill amount ₹ 378/- .Amount deducted my a/c, but not paid to party. And also not return to bank.
                                      So pz rectify and return my money ₹ 378/-. Tq.
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        M
                                        Mohfiz
                                        from Bengaluru, Karnataka
                                        Mar 5, 2021
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                                        79 rupees debited from my wallet without my knowledge.
                                        I want refund this money.
                                        Order ID: POLMBK22141D9C0
                                        Fri, 05 Mar 2021, 5:21 PM
                                        Email:[protected]@gmail.com
                                        Contact Email:- [protected]@gmail.com
                                        Mobikwik customer support has been notified about the posted complaint.
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