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Mobikwik Complaints & Reviews

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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 98

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A
akshayrokade796
Apr 26, 2021
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Address: K.V. ROAD WARD NO.6 SHRIRAMPUR

I added 10000rs in mobikwik wallet but money was not reflected in mobikwik wallet.

Reg. Mobile number - [protected]
Name- Akshay Ramesh Rokade
Email- [protected]@gmail.com
Mobikwik customer support has been notified about the posted complaint.
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    S
    Swapniljsk
    Apr 26, 2021
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    Amount debited from bank account but merchant has not received the payment

    I am swapnil Agarwal my ragister email address is swapnil.agarwal.[protected]@gmail.com my ragister mobile number is [protected] my mobikwik email address is [protected]@ikwik my mobikwik zip pay later amount is 4932/- paid by Google pay but not update payment my upi transaction id is[protected] my Goole transection id is CICAgOC49NKJWw please update payment thankyou.
    Mobikwik customer support has been notified about the posted complaint.
    I pay electricity bill but the amount is credited to [protected]@icici?? Why!
    I want refund immediately
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      S
      Sharmistha Debnath
      Apr 24, 2021
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      Address: Hyderabad

      I am not frequent user of mobikwik. I have done recharge on my mother mobile no on 19th April and it added 2000 /- as a zip balance which I didn't opt for and deducted money from zip account for my broadband bill. Now when I wanted the zip balance its asking for 99/- as service charge which I didn't want at the first place. If this is the way to make money? If so, then the company will loose more customers than earning. From now onwards I will definitely alert my circle about this malpractice.
      Mobikwik customer support has been notified about the posted complaint.
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        A
        AKSHAY GUJARATHI
        Apr 24, 2021
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        Address: 3RD FLOOR, AUGUSTA POINT, GOLF COURSE ROAD, SECTOR 53, GURGAON, HARYANA-122002
        Website: mobikwik.com

        While making a recharge for my tata sky dish, Mobikwik without my permission paid through its zip paylater account and now has forced me to pay ₹99 activation and ₹50 penalty for non payment..
        Mobikwik customer support has been notified about the posted complaint.
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          D
          DR Tyagarajan Baskaran
          Apr 23, 2021
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          Address: MOBIKWIK GURUGRAM

          Name : DR TYAGARAJAN BASKARAN Age 80

          E-Mail :- [protected]@gmail.com

          I am a customer of MOBIKWIK with my Citibank card with no dues to MOBIKWIK.

          But this company keep sending me claims on some unknown card -
          like this:- XXXXXXXX 00 which has nothing to do with me.
          The Mobikwik web site does not have any access or reply to my complaints for several weeks.
          Please help
          DR T BASKARAN
          Mobikwik customer support has been notified about the posted complaint.
          Apr 23, 2021
          Updated by DR Tyagarajan Baskaran
          This Company has no Communication section like E mail to detail the problems and has devious stock questions and answers without addressing problems. Such a big company at this Corona time, the company should be more helpful to the elderly like me. It must have a written channel for communication rather than unworkable telephone calls with auto answers.
          [protected]@gmail.com
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            A
            Akash Khedkar
            Apr 22, 2021
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            Address: Not memorable

            I complete my recharge using my debit card my money is debited but recharge not successful order I'd is :5c0276139e3cb
            Mobikwik customer support has been notified about the posted complaint.
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              R
              RaJeshwari Rajee
              Apr 22, 2021
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              Address: Mahabubnagar, Srinivas colony

              My gold deliver not please my amount please return
              Mobikwik customer support has been notified about the posted complaint.
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                A
                AddyDeep
                from Mumbai, Maharashtra
                Apr 22, 2021
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                First of all, it is quite user-unfriendly in that there is no way to know if the ZIP service was being used. No one goes through every bit of an app searching for something that they aren't aware of.
                I installed Mobikwik a month ago and used to to make a payment. There are a lot of hidden agendas here, I believe. Money deducted from my bank goes to the wallet after being refunded. It should have gone to the bank account directly. Also, the main issue with Mobikwik is the automatic use of ZIP service. They charged me a ZIP activation fee without even CLEARLY MENTIONING anywhere in the process that ZIP is being used. I would NEVER have used that ### service. They generated a bill of 654. Now, they have levied a penalty of 100 rupees because I didn't pay the billed amount within time (that too just a week, max).
                I am not going to pay any activation fee or penalty. If they want me to pay, I shall pay just the amount that I have used. Or else, I am not paying them a dime.
                Mobikwik customer support has been notified about the posted complaint.
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                  J
                  joydip18
                  Apr 22, 2021
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                  I'm Joydip Ash.
                  In my cibil 50000(Fifty thousand) business loan is showing but I never applied for that. Kindly close it and send me the closer confirmation. I need it urgently coz I have applied for business loan in SBI bank, they told me this closer certificate after that they will disburse my loan amount.
                  Yesterday I have visited IDFC bank for that but they told me to contact mobikwik if you will unsubscribe then they can close it.
                  So, kindly do the needful and send me the closer certificate as soon as possible.
                  Mobikwik customer support has been notified about the posted complaint.
                  Hi, please share your contact number. Thanks
                  joydip18's [Complaint's author] reply, Apr 24, 2021
                  9679647797
                  Hi please share your contact number. Thanks
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                    C
                    ChGns
                    Apr 21, 2021
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                    This is CHILAKABATTINA GANESH, I was activated mobikwik zip it is nothing but credit limit provided by mobikwik wallet (It is provided by incred financial services), Sir it was reflected in my credit report with multiple accounts and it shows some negative accounts I.e due payment delayed accounts but I was paid all the dues in time it affects my cibil score. So I was rised the issue with mobikwik and Incred and I requested to close my mobikwik zip account completely. I was requested repeatedly but they were said there is no such option to mobikwik zip account. Sir I was paid all dues on time and there is no due in mobikwik zip but they were not closing my account. Sir please help me Regarding the issue.
                    Mobikwik account details:
                    Registered mobile no and Email id:
                    [protected]
                    ganeshch.[protected]@gmail.com
                    Mobikwik customer support has been notified about the posted complaint.
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                      S
                      Saurabh73
                      Apr 20, 2021
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                      My money got deducted twice and it's not mentioned in the history and it was an unsuccessful transaction once I've got refund but for another money I've not got any refund the transaction was made on 26/03/21 please kindly refund my money
                      Mobikwik customer support has been notified about the posted complaint.
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                        S
                        Shaik Harshad
                        Apr 19, 2021
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                        I am Shaik Sai Harshad with mobikwik registered number as [protected]. I request you to please close my ZIP Account which is reflecting in CIBIL report as a ACTIVE LOAN.
                        I request you to please close the ZIP account ASAP.
                        Thanking you,
                        Shaik Harshad
                        Mobikwik registered number: [protected]
                        Mobikwik customer support has been notified about the posted complaint.
                        Jun 16, 2021
                        Updated by Shaik Harshad
                        Till now My ZIP account is not closed. I kindly request you to close it in CIBIL
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                          Shaik Harshad
                          Apr 19, 2021
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                          Customer care executives are telling that they can't close/delete my zip account.
                          I request you to please close my zip account which is reflecting in CIBIL Report.
                          Mobikwik customer support has been notified about the posted complaint.
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                            K
                            Kamal Bachala
                            Apr 18, 2021
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                            Amount debited Merchant not received

                            Hi my name is bachala kamalakar. My mobile numbet is [protected], and my email id is : kamal.[protected]@gmail.Com, i used mobikwik zip balance for recharge after rechrge i got due from mobikwik. I paid due balance of mobikwik zip wallet dated[protected], amount 548 rupees through mobikwik upi . Amount debited. But mobikwik send message you are transaction falied. But in my bank statement showing amount transfered to mobikwik. Kindly resolve it....
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                            Kamal Bachala
                            Apr 17, 2021
                            Resolved
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                            Resolved

                            HI My Name is BACHALA KAMALAKAR MY MOBILE NUMBER IS [protected]. I used Mobikwik zip balance for recharge of my mobile. So I got due from Mobikwik I paid MOBOKWIK zip wallet due 548 RUPEES Dated[protected] THROUGH MOBIKWIK UPI APP BUT MONEY DEBITED. BUT MOBIKWIK APP STILL SHOWING PENDING DUE. I COMPLAINT MOBIKWIK BUT THEY SEND MESSAGE TRANSACTION FAILED. NOT RECEIVED AMOUNT. I HAVE PROOFS. KINDLY RESOLVE THE ISSUE.
                            Apr 18, 2021
                            Complaint marked as Resolved 
                            the company send message through app got message not received money transaction failed.mobikwik send message contact your bank.
                            Mobikwik customer support has been notified about the posted complaint.
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                              Rakshit Joon
                              Apr 17, 2021
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                              I sent money from gpay but it wasn't received at mobikwik but was debited from my account.
                              Mobikwik customer support has been notified about the posted complaint.
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                                A
                                Apr 12, 2021
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                                Hii.. i was using wallet from no. [protected] and now the no is not in used i raise complain regarding my wallet balance and executive told me that wallet amount will be credited in your bank account but i did not got any tranfer of mobikwick balance to my bank account my new no is [protected] and mail id is [protected]@gmail.com .
                                Mobikwik customer support has been notified about the posted complaint.
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                                  Shobana Rani
                                  Apr 11, 2021
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                                  Sir i paid my emi amount 1600 on 2nd april .Amount debited from my account but they still call for me to pay my emi.It was not updated in my account.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    H
                                    Hemant Kumar natvarlal parmar
                                    Apr 11, 2021
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                                    Address: Gurgaon

                                    I paid 1080 rupees to pharmesy company by mobikwik wallet joint sbi debit card on dated 6/4/2021 at 5.30 pm.but sbi mpassbook shows debited amount but in mobikwik wallet passbook shows nothing transaction my money is not refunded by mobikwik .please solve the query as soon as possible.
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Apr 11, 2021
                                    Updated by Hemant Kumar natvarlal parmar
                                    I paid 1080 rupees to pharmesy company by mobikwik wallet joint sbi debit card on dated 6/4/2021 at 5.30 pm.but sbi mpassbook shows debited amount but in mobikwik wallet passbook shows nothing transaction my money is not refunded by mobikwik .please solve the query as soon as possible
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                                      Makhan Lal Meena
                                      Apr 11, 2021
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                                      Sar mera nam makhan lal Meena hai mera mobile number hai [protected] Sar main mobikwik se loan Liya tha jismein main auto debit select kar rakha tha 05/04/2021 ko meri e last kissht thi jismein auto debit bhi ho gaya aur online bhi jama Kara de hi Jo Mera paisa advance aaya hai vah mujhe return karne ki kripa Kare
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Apr 11, 2021
                                      Updated by Makhan Lal Meena
                                      Sar mera nam makhan lal Meena hai mera mobile number hai [protected] Sar main mobikwik se loan Liya tha jismein main auto debit select kar rakha tha 05/04/2021 ko meri e last kissht thi jismein auto debit bhi ho gaya aur online bhi jama Kara de hi Jo Mera paisa advance aaya hai vah mujhe return karne ki kripa Kare

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