Mobikwik Complaints & Reviews

Website: mobikwik

I tried to transfer Rs.10000/- from my wallet on 21.01.2021
The amount plus charges Rs.10466/- debited from wallet but not credited in my bank account.

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Today morning onwards i am calling nobody answers my call

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Sir /Ma’am
As I have cancelled one of my flight bookings and the refund has been initiated on 23 jan at 9:01 pm but till today I haven’t received my refund amount in my bank account as per I have also used super cash that has been refunded but my the part of the money that has to be refunded back in my bank account Has not been refunded yet . Please kindly help
I am attaching both of the screenshots of MobiKwik message that claimed amount is refunded and my bank account statement.

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I have paid rs 960 for flipkart gift card of Rs.1000 .in which 40 was redeemed as supercash . The money got deducted from my account but havent got the giftcard yet . I try to contact help on mobiqwik but that doesnt help. I want my refund back . And the supercash back . The order id is[protected]

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I've initiated a recharge of idea of 399 on the number [protected] using mobiwik wallet balance. Amount was deducted from the wallet but the recharge was not reflected on my idea number. When i reached idea customer care they've said no payment or recharge was initiated on this time period but the mobiwik transaction shows successful and they are saying it's the merchant's fault. Wallet amount was not yet refunded or the recharge was not yet initiated. MBK[protected] is the order id of the mobiwik transaction.

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Address: CHENNAI

SIR
Zip later due amount rs.1734.41 paid on 20/01/2021. Amount debited in our sbi a/c but your a/c shows dues and ask me to clear dues with interest. Already submitted my proof in mobikwik help column. So far you are not resolved problem. Pls resolve the problem

Dear Customer, tx#046222 for Rs1734.41 by SBIDrCARD X6759 at 00230902 on 20Jan21 at 12:13:45. If not done forward this SMS to [protected]/[protected]/[protected] to block card.

20/1/2021, 15:06
Avail Bal in A/c xxx687: Rs. 84.51 CR
20/01/21: 1734.41 DR, by debit card
20/01/21: 1760.00 CR, BY TRFR
02/01/21: 3544.06 DR, by debit card

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Sir rs 4112 amount deducted twice from my mobikwik account no. [protected] for flight booking on date 8 jant 2021 but no refund is initiated till now

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Address: No.5/17, Kasi viswanathan street

I have paid Rs.10000 on 15th jan 2021 to my credit card through mobiwik app...but still didnt get amount in my credit card and not refunded to my bank account...
Also on jan 11 2021 I did recharge of Rs.199 that too didnt get recharged..
For both issue amount was deducted from my account and didn't get invoice.please resolve my problem and refund the amount

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Jan 26, 2021

Updated by Sabakal Please resolve my issue..I want my amount back..tried customer care number more than 100 times no response

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Sabakal

from Ambasamudram, Tamil Nadu

Jan 25, 2021

Taken more than 10 days...please refund my amount

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I have recharged my wallet for Rs 814 on 16 January 2021 but money is not credited in my wallet and my bank account debited for the same amount Rs 814. Kindly resolve it. My MobiKwik account is [protected]

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Address: Kahalgaon, bhagalpur, bihar

I buyed a Google play code and my money debited but I did not get me my google play code
So i request you to refund my money.

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Jan 18, 2021

Updated by Ashish120 I request you to solve my peoblem

Jan 18, 2021

Updated by Ashish120 I have sent an statement of bank of money debited.

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I buy a Google Play code from website of mobikwik and my money debited but I did not get Google Play code

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Jan 17, 2021

Updated by Ashish120 Please resolve my problem

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I,

As i did not get any feed back for customer support team even after complaining more than 5 times, Iam escalating it further and want this issue to be resolved ASAP, . it's been more than a month i have raised complaint for this issue, i have provided screen shots and all to customer support team, has asked mentioning that as I have received Spencers gift card without pin, I have just recived only 14 digits gift code, while claiming for same though online or offline its asking PIN, which i did not rcvd, there was no proper resolution provided for this as i have complained it more than 5 times in span of 1 month.

If its not possible to send gif card PIN, IPlease cancel this gift card voucher and credit back my amount.

Thank
Allabaksh.

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Address: R-51 NAVEEN NAGAR M.D.A COLONY MORADABAD-244001

Dear sir,
Fraud transaction from mt wallet i dont know. Amount transaction 864 + 3500 + 3089 amount debited from my wallet. Plz check & refund my amount asap..

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Address: 1584, sri.m.vishweshwarayya 3 rd block,sonnenahalli,bangalore 560056

Sir,

december 30 th am done one transaction through mobikwik online payment but till now that payment not credited in bwssb account.if am calling mobikwik customer care no body responding.Am getting bad name in bwssb.am attaching payment details also.

my no:-[protected]

With Regards,
N.Mohan Babu

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I did an imps transaction from mobikwik wallet to my bank account on 5th January 2021. However the amount got deducted from my mobikwik wallet but the same went to Pending state and not credited yo my bank account. Mobikwik simply gives roboted and copy paste replies of money will be back within 7 working days.. but the given time frame is over now and still i didnt received my money.

Jan 13, 2021

Complaint marked as Resolved

Money refunded

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shab.rish

Jul 23, 2021

My money got deducted from MobiKwik wallet but it’s not credited to my bank account.. it’s medical emergency
I need it to be done
It’s medical emergency
But they are telling 5-7 days
Hope you MobiKwik staff should understand and clear it immediately.

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Address: Odisha,puri,752110

179 rupees not credited.
Transaction ID no[protected]

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Jan 12, 2021

Updated by gknayak62 Amount not credit

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Can I get bill / details for following online transaction by ONLINE SBI on 27-Nov-19 TO TRANSFER-INB One Mobikwik Systems priv-- [protected]IGAHNPWJP6 TRANSFER TO 4 47, 584.00

Thanks.

Vishwas Kunte

Mobikwik customer support has been notified about the posted complaint.

Jan 12, 2021

Updated by Aparvish Can I get bill / details for following online transaction by ONLINE SBI on 27-Nov-19 TO TRANSFER-INB One Mobikwik Systems priv[protected]IGAHNPWJP6 TRANSFER TO 4 47, 584.00

Thanks.

Vishwas Kunte

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I have done Payment of my credit card through Mobiwik on[protected] for Rs 6001.84 but till now payment is not credited into my card. I don't know what do do they are not having any customer care number. I have received the order number from them with ID-MBK[protected].But payment is not updated into my card

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Amount was dedicated from my account.postpaid Vodafone recharge is pending

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Address: Ward no 2 AMLOH (147203) DIST FATEHGARH SAHIB PUNJAB

Sr6 January ko BSNL 365 k recharge aap k tru online kiyaa tha amount kat ho gae 0r recharge nahi huaa so amount wapis karwaana ...Dear Customer, tx#593243 for Rs365.00 by SBIDrCARD X3727 at 00230902 on 06Jan21 at 00:37:14.

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singh jasjeet

from Delhi, Delhi

Jan 14, 2021

Is complaint d hale taak koe solution nahi nikleaa j So look in to the matter and take necessary action

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 106

Wallet to bank account transfer pending for 5 days

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Not getting customer care executive

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Refund amount is not credited in multiple bank account

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Flipkart gift card not received money deducted

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Amount deducted but not recharge mobile

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Zip later due amount debited our a/c but your a/c shows dues

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Money deducted twice from wallet for flight booking

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Credit card payment

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Money not credited in my MobiKwik wallet

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Google play code not received

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Google Play code

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REGARDING gift voucher purchased on mobikwik

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Fraud transaction from my wallet

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Bill paid but till now not credited in bwssb

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Imps transaction pending since 5th january 2021

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179 rupees not credited.

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Online Transaction payment

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Payment not updated in Credit Card

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Amount dedicated from my account but postpaid Vodafone amount was not recharged successfully.

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Recharge 365 done tru Mobikwik fail

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