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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 106

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U
UVV
from Mumbai, Maharashtra
Jan 12, 2021
Resolved
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I did an imps transaction from mobikwik wallet to my bank account on 5th January 2021. However the amount got deducted from my mobikwik wallet but the same went to Pending state and not credited yo my bank account. Mobikwik simply gives roboted and copy paste replies of money will be back within 7 working days.. but the given time frame is over now and still i didnt received my money.
+1 photos
Jan 13, 2021
Complaint marked as Resolved 
Money refunded
Mobikwik customer support has been notified about the posted complaint.
My money got deducted from MobiKwik wallet but it’s not credited to my bank account.. it’s medical emergency
I need it to be done
It’s medical emergency
But they are telling 5-7 days
Hope you MobiKwik staff should understand and clear it immediately.

Imps transaction pending since 5th january 2021 - Comment #3865301 - Image #0
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    G
    gknayak62
    Jan 12, 2021
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    Address: Odisha,puri,752110

    179 rupees not credited.
    Transaction ID no[protected]
    +1 photos
    Mobikwik customer support has been notified about the posted complaint.
    Jan 12, 2021
    Updated by gknayak62
    Amount not credit

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      A
      Aparvish
      Jan 12, 2021
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      Can I get bill / details for following online transaction by ONLINE SBI on 27-Nov-19 TO TRANSFER-INB One Mobikwik Systems priv-- [protected]IGAHNPWJP6 TRANSFER TO 4 47, 584.00

      Thanks.

      Vishwas Kunte
      Mobikwik customer support has been notified about the posted complaint.
      Jan 12, 2021
      Updated by Aparvish
      Can I get bill / details for following online transaction by ONLINE SBI on 27-Nov-19 TO TRANSFER-INB One Mobikwik Systems priv[protected]IGAHNPWJP6 TRANSFER TO 4 47, 584.00

      Thanks.

      Vishwas Kunte
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        M
        Monish1987
        from Delhi, Delhi
        Jan 11, 2021
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        I have done Payment of my credit card through Mobiwik on[protected] for Rs 6001.84 but till now payment is not credited into my card. I don't know what do do they are not having any customer care number. I have received the order number from them with ID-MBK[protected].But payment is not updated into my card
        Mobikwik customer support has been notified about the posted complaint.
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          J
          Jagathees Pandi
          Jan 10, 2021
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          Amount was dedicated from my account.postpaid Vodafone recharge is pending
          Mobikwik customer support has been notified about the posted complaint.
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            S
            singh jasjeet
            from Delhi, Delhi
            Jan 9, 2021
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            Address: Ward no 2 AMLOH (147203) DIST FATEHGARH SAHIB PUNJAB

            Sr6 January ko BSNL 365 k recharge aap k tru online kiyaa tha amount kat ho gae 0r recharge nahi huaa so amount wapis karwaana ...Dear Customer, tx#593243 for Rs365.00 by SBIDrCARD X3727 at 00230902 on 06Jan21 at 00:37:14.
            +1 photos
            Mobikwik customer support has been notified about the posted complaint.
            Is complaint d hale taak koe solution nahi nikleaa j So look in to the matter and take necessary action
            singh jasjeet's [Complaint's author] reply, Jan 17, 2021
            Is complaint d koe solution nikle gaa Ja consumer court d help laee ?
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              V
              Vijay201
              from Delhi, Delhi
              Jan 9, 2021
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              Address: Virudhunagar

              எனது வங்கி கணக்கில் இருந்து எடுக்கப்பட்ட பணம் payment failed ஆன பின்னும் மீண்டும் வங்கி கணக்கில் வரவு வைக்கப்படவில்லை, ஆனால், payment refund என்று குறிப்பிடுகிறது
              +1 photos
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                V
                vsptpm
                Jan 9, 2021
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                Resolved

                I've initiated a recharge on myjio app of 599 on the number [protected] using mobiwik wallet balance. Amount was deducted from the wallet but the recharge was not reflected on my jio number. When i reached jio customer care they've said no payment or recharge was initiated on this time period but the mobiwik transaction shows successful and they are saying it's the merchant's fault. Wallet amount was not yet refunded or the recharge was not yet initiated. BR0005OA01X5 is the transaction id of the mobiwik transaction.
                +1 photos
                Jan 9, 2021
                Complaint marked as Resolved 
                Mobikwik customer support has been notified about the posted complaint.
                Refund
                Rkprasad hi's reply, Mar 13, 2021
                My account 9975786005
                8 March 2021 refund my account [protected] Airtel money
                initiated a recharge on MyJio app of ₹555 on the number [protected] using mobikwik wallet balance. Amount was deducted from the wallet but the recharge was not reflected on my jio number. When i reached jio customer care they said no payment or recharge was initiated on this time period but the mobikwik transaction shows successful and they are saying it's the merchant's fault. Wallet amount was not yet refunded or the recharge was not yet initiated. BR000681QBNR is the transaction id of the mobikwik transaction.

                My Jio recharge not successful and amount was deducted from mobikwik wallet. - Comment #3841255 - Image #0
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                  K
                  Kiruba1
                  Jan 9, 2021
                  Resolved
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                  Resolved

                  Jan 6 2021
                  1741 rs debited pls refund my wallet
                  +1 photos
                  Jan 9, 2021
                  Complaint marked as Resolved 
                  I'm sending UPI Google pay 1741 rs mobikwik but not my wallet pls refund my money
                  Mobikwik customer support has been notified about the posted complaint.
                  Jan 09, 2021
                  Updated by Kiruba1
                  Pls refund my money 1741 rs

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                    A
                    Arvind Arjun
                    from Delhi, Delhi
                    Jan 8, 2021
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                    Address: sivakasi

                    Sir the transcation id isRJ[protected] is failed but they debited the amount from my bank and it took more than 2 hours they din't refunded me
                    and i tried to contact customer support but the didin't response
                    how can i get refunded?
                    +1 photos
                    Mobikwik customer support has been notified about the posted complaint.
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                      S
                      sushiel verma
                      Jan 8, 2021
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                      In wallet history it is showing that payment is sucessful for Rs. 581 via upi but money is not added to wallet but deducted from my bank act.
                      Oorder id is 5b852475a0697.
                      +2 photos
                      Mobikwik customer support has been notified about the posted complaint.
                      Jan 08, 2021
                      Updated by sushiel verma
                      Money is still not credited to my wallet and mobikwik makes a false claim that problem resolved

                      Rs. 581 which was deducted from my bank account while updating wallet is not refunded.after raising complain, team replied that the amt will be credited in bank acxount but after 24 Hrs. The amt. is not refunded.
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                        S
                        sushiel verma
                        Jan 7, 2021
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                        Rs. 581 dedcted from bank account via upi, shows in history as successful transaction but mobikwik wallet not updated so far.after that i made a transaction of Rs 5 which is updated immidiadiately but Rs 581 is not updated so far.
                        Order id is 5b852475a0697
                        +1 photos
                        Mobikwik customer support has been notified about the posted complaint.
                        Jan 07, 2021
                        Updated by sushiel verma
                        Wallet not updated yet

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                          S
                          Sham Thimmaiah
                          Jan 7, 2021
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                          Please note I have done a payment of Rs.1422 against electricity bill (CESCOM) on 1st Jan 2021. The amount of Rs. 1422 has been deducted from my bank account against the transaction reference number[protected]. But I have not got any confirmation from your end on the same. I again checked the electricity bill on Karnataka mobile one app. It still shows the outstanding amount of Rs.1422. Kindly check and reverse the amount of Rs. 1422, so that I can re initiate the payment.

                          Thanks & regards
                          Thimmaiah K A
                          Mobile [protected].
                          Mobikwik customer support has been notified about the posted complaint.
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                            S
                            shasank goel
                            from Delhi, Delhi
                            Jan 7, 2021
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                            I paid to myntra through mobikwik net banking and then i returned the product so myntra initiated a return secessfullt on 25 december 2020 but it has been 7 january 2021 but i didnt got my refund...
                            REFRENCE NO.:[protected]
                            Mobikwik customer support has been notified about the posted complaint.
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                              A
                              afzalhussain1c
                              Jan 7, 2021
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                              Rahul sharma [protected] on guise of helping fo cr of gold sold had drc15000 and transferred to mobikwik and vallet was looted
                              +2 photos
                              Mobikwik customer support has been notified about the posted complaint.
                              Jan 07, 2021
                              Updated by afzalhussain1c
                              Money 5000+800+1092 was looted from wallet.Gold sales 1000.Bank looted 15000.Axis .My phone [protected].
                              He gets access to many other sim.

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                                K
                                kapilteck
                                Jan 7, 2021
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                                Dues payment rs 927.73 of mobikwik was not done on 5th jan2021 at 16:47:06., but amount deducted from my account while making paymnt through sbidrcard x5442 at 05jan21 at 16:47:06. Tx#[protected]error occured while making payment in mobikwik payment window.

                                Error is

                                oops::err_connection_timed_out.

                                Kindly resolve this issue asap.

                                [protected]@gmail.Com, mob no-[protected], name- kapil kumar.
                                Mobikwik customer support has been notified about the posted complaint.
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                                  R
                                  Ravindran Raman
                                  Jan 6, 2021
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                                  Address: 6/69 KUNDACHAPPAI THUMMANATTY P.O OOTY THE NILGIGIS

                                  The amount paid through wallet Rs.18600/- is not paid to the Merchant. I made so many queries through ticket nos.
                                  ticket ID 17570862, 17752670, 17777051

                                  Till date there is no response from your end. I request you to kindly check and pay to the Merchant (MFIN) immediately.

                                  The Mfin is making so much penalty on my due. So it is most urgent.

                                  Thanks & Regards
                                  R RAVEENDRAN
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Sir did u get refund
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                                    M
                                    Mohit Namdeo
                                    Jan 6, 2021
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                                    Address: Narsinghpur

                                    My american express card blue card blocked by zaakpay so plzzzz my blue card unblock to zaakpay app
                                    +1 photos
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Jan 06, 2021
                                    Updated by Mohit Namdeo
                                    Unblock my mobikwik blue card unblock to zaak pay

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                                      K
                                      Krisha Jaiswal
                                      from Delhi, Delhi
                                      Jan 5, 2021
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                                      Address: Mumbai

                                      Call came from customer care number
                                      They told me to download ANYDESK app for further payment

                                      Total[protected] + 6000) amount deducted on 04/01/2021

                                      Amount credited on one mobikwik systems prgurgaon

                                      Your Account xxxx4346 has been Debited INR 9000 on[protected]:19:51 ABB 1 = E-Commerce/[protected]/00218060/ONE MOBIKWIK SYSTEMS PRGURGAON HRIN/ Mogaveera Bank (10.Sa )

                                      Your Account xxxx4346 has been Debited INR 6000 on[protected]:27:26 ABB 1 = E-Commerce/[protected]/00218060/ONE MOBIKWIK SYSTEMS PRGURGAON HRIN/ Mogaveera Bank (10.Sa )
                                      +4 photos
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        J
                                        Jana Shan
                                        from Powai, Maharashtra
                                        Jan 4, 2021
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                                        I have paid electricity bill of Rs. 1350/- through Mobikwik Android Application on 14th March 2020 at 1:59 pm. The Operator Reference Number is MK01009do6iy
                                        Mobikwik Order ID is MK[protected]
                                        My MSEB Consumer Number is[protected]

                                        I have launched numerous tickets through Mobikwik Support but the response is to get a written confirmation from the operator (MSEB) that they have not received the payment.

                                        However, the operator (MSEB) refuses to provide any written confirmation saying it is not their duty to provide any random confirmation letter or email. Any more requests results in their rude behaviour with us.

                                        It has been more than 10 months and the issue is still not resolved.
                                        Mobikwik customer support has been notified about the posted complaint.
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