Mobikwik Complaints & Reviews

I did an imps transaction from mobikwik wallet to my bank account on 5th January 2021. However the amount got deducted from my mobikwik wallet but the same went to Pending state and not credited yo my bank account. Mobikwik simply gives roboted and copy paste replies of money will be back within 7 working days.. but the given time frame is over now and still i didnt received my money.

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Jan 13, 2021

Complaint marked as Resolved

Money refunded

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shab.rish

Jul 23, 2021

My money got deducted from MobiKwik wallet but it’s not credited to my bank account.. it’s medical emergency
I need it to be done
It’s medical emergency
But they are telling 5-7 days
Hope you MobiKwik staff should understand and clear it immediately.

Imps transaction pending since 5th january 2021 - Comment #3865301 - Image #0

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Address: Odisha,puri,752110

179 rupees not credited.
Transaction ID no[protected]

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Jan 12, 2021

Updated by gknayak62 Amount not credit

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Can I get bill / details for following online transaction by ONLINE SBI on 27-Nov-19 TO TRANSFER-INB One Mobikwik Systems priv-- [protected]IGAHNPWJP6 TRANSFER TO 4 47, 584.00

Thanks.

Vishwas Kunte

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Jan 12, 2021

Updated by Aparvish Can I get bill / details for following online transaction by ONLINE SBI on 27-Nov-19 TO TRANSFER-INB One Mobikwik Systems priv[protected]IGAHNPWJP6 TRANSFER TO 4 47, 584.00

Thanks.

Vishwas Kunte

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I have done Payment of my credit card through Mobiwik on[protected] for Rs 6001.84 but till now payment is not credited into my card. I don't know what do do they are not having any customer care number. I have received the order number from them with ID-MBK[protected].But payment is not updated into my card

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Amount was dedicated from my account.postpaid Vodafone recharge is pending

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Address: Ward no 2 AMLOH (147203) DIST FATEHGARH SAHIB PUNJAB

Sr6 January ko BSNL 365 k recharge aap k tru online kiyaa tha amount kat ho gae 0r recharge nahi huaa so amount wapis karwaana ...Dear Customer, tx#593243 for Rs365.00 by SBIDrCARD X3727 at 00230902 on 06Jan21 at 00:37:14.

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singh jasjeet

from Delhi, Delhi

Jan 14, 2021

Is complaint d hale taak koe solution nahi nikleaa j So look in to the matter and take necessary action

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singh jasjeet's [Complaint's author] reply, Jan 17, 2021

Is complaint d koe solution nikle gaa Ja consumer court d help laee ?

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Address: Virudhunagar

எனது வங்கி கணக்கில் இருந்து எடுக்கப்பட்ட பணம் payment failed ஆன பின்னும் மீண்டும் வங்கி கணக்கில் வரவு வைக்கப்படவில்லை, ஆனால், payment refund என்று குறிப்பிடுகிறது

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I've initiated a recharge on myjio app of 599 on the number [protected] using mobiwik wallet balance. Amount was deducted from the wallet but the recharge was not reflected on my jio number. When i reached jio customer care they've said no payment or recharge was initiated on this time period but the mobiwik transaction shows successful and they are saying it's the merchant's fault. Wallet amount was not yet refunded or the recharge was not yet initiated. BR0005OA01X5 is the transaction id of the mobiwik transaction.

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Jan 9, 2021

Complaint marked as Resolved

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R

Rkprasad hi

Mar 13, 2021

Refund

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Rkprasad hi's reply, Mar 13, 2021

My account 9975786005

R

Rkprasad hi

Mar 13, 2021

8 March 2021 refund my account [protected] Airtel money

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E

Effat

from Delhi, Delhi

Jun 5, 2021

initiated a recharge on MyJio app of ₹555 on the number [protected] using mobikwik wallet balance. Amount was deducted from the wallet but the recharge was not reflected on my jio number. When i reached jio customer care they said no payment or recharge was initiated on this time period but the mobikwik transaction shows successful and they are saying it's the merchant's fault. Wallet amount was not yet refunded or the recharge was not yet initiated. BR000681QBNR is the transaction id of the mobikwik transaction.

My Jio recharge not successful and amount was deducted from mobikwik wallet. - Comment #3841255 - Image #0

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Jan 6 2021
1741 rs debited pls refund my wallet

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Jan 9, 2021

Complaint marked as Resolved

I'm sending UPI Google pay 1741 rs mobikwik but not my wallet pls refund my money

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Jan 09, 2021

Updated by Kiruba1 Pls refund my money 1741 rs

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Address: sivakasi

Sir the transcation id isRJ[protected] is failed but they debited the amount from my bank and it took more than 2 hours they din't refunded me
and i tried to contact customer support but the didin't response
how can i get refunded?

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In wallet history it is showing that payment is sucessful for Rs. 581 via upi but money is not added to wallet but deducted from my bank act.
Oorder id is 5b852475a0697.

+2 photos

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Jan 08, 2021

Updated by sushiel verma Money is still not credited to my wallet and mobikwik makes a false claim that problem resolved

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S

sushiel verma

Jan 8, 2021

Rs. 581 which was deducted from my bank account while updating wallet is not refunded.after raising complain, team replied that the amt will be credited in bank acxount but after 24 Hrs. The amt. is not refunded.

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Rs. 581 dedcted from bank account via upi, shows in history as successful transaction but mobikwik wallet not updated so far.after that i made a transaction of Rs 5 which is updated immidiadiately but Rs 581 is not updated so far.
Order id is 5b852475a0697

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Jan 07, 2021

Updated by sushiel verma Wallet not updated yet

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Please note I have done a payment of Rs.1422 against electricity bill (CESCOM) on 1st Jan 2021. The amount of Rs. 1422 has been deducted from my bank account against the transaction reference number[protected]. But I have not got any confirmation from your end on the same. I again checked the electricity bill on Karnataka mobile one app. It still shows the outstanding amount of Rs.1422. Kindly check and reverse the amount of Rs. 1422, so that I can re initiate the payment.

Thanks & regards
Thimmaiah K A
Mobile [protected].

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I paid to myntra through mobikwik net banking and then i returned the product so myntra initiated a return secessfullt on 25 december 2020 but it has been 7 january 2021 but i didnt got my refund...
REFRENCE NO.:[protected]

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Rahul sharma [protected] on guise of helping fo cr of gold sold had drc15000 and transferred to mobikwik and vallet was looted

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Jan 07, 2021

Updated by afzalhussain1c Money 5000+800+1092 was looted from wallet.Gold sales 1000.Bank looted 15000.Axis .My phone [protected].
He gets access to many other sim.

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Dues payment rs 927.73 of mobikwik was not done on 5th jan2021 at 16:47:06., but amount deducted from my account while making paymnt through sbidrcard x5442 at 05jan21 at 16:47:06. Tx#[protected]error occured while making payment in mobikwik payment window.

Error is

oops::err_connection_timed_out.

Kindly resolve this issue asap.

[protected]@gmail.Com, mob no-[protected], name- kapil kumar.

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Address: 6/69 KUNDACHAPPAI THUMMANATTY P.O OOTY THE NILGIGIS

The amount paid through wallet Rs.18600/- is not paid to the Merchant. I made so many queries through ticket nos.
ticket ID 17570862, 17752670, 17777051

Till date there is no response from your end. I request you to kindly check and pay to the Merchant (MFIN) immediately.

The Mfin is making so much penalty on my due. So it is most urgent.

Thanks & Regards
R RAVEENDRAN

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Sabakal

from Ambasamudram, Tamil Nadu

Jan 26, 2021

Sir did u get refund

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Address: Narsinghpur

My american express card blue card blocked by zaakpay so plzzzz my blue card unblock to zaakpay app

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Jan 06, 2021

Updated by Mohit Namdeo Unblock my mobikwik blue card unblock to zaak pay

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Address: Mumbai

Call came from customer care number
They told me to download ANYDESK app for further payment

Total[protected] + 6000) amount deducted on 04/01/2021

Amount credited on one mobikwik systems prgurgaon

Your Account xxxx4346 has been Debited INR 9000 on[protected]:19:51 ABB 1 = E-Commerce/[protected]/00218060/ONE MOBIKWIK SYSTEMS PRGURGAON HRIN/ Mogaveera Bank (10.Sa )

Your Account xxxx4346 has been Debited INR 6000 on[protected]:27:26 ABB 1 = E-Commerce/[protected]/00218060/ONE MOBIKWIK SYSTEMS PRGURGAON HRIN/ Mogaveera Bank (10.Sa )

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I have paid electricity bill of Rs. 1350/- through Mobikwik Android Application on 14th March 2020 at 1:59 pm. The Operator Reference Number is MK01009do6iy
Mobikwik Order ID is MK[protected]
My MSEB Consumer Number is[protected]

I have launched numerous tickets through Mobikwik Support but the response is to get a written confirmation from the operator (MSEB) that they have not received the payment.

However, the operator (MSEB) refuses to provide any written confirmation saying it is not their duty to provide any random confirmation letter or email. Any more requests results in their rude behaviour with us.

It has been more than 10 months and the issue is still not resolved.

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 106

Imps transaction pending since 5th january 2021

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179 rupees not credited.

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Online Transaction payment

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Payment not updated in Credit Card

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Amount dedicated from my account but postpaid Vodafone amount was not recharged successfully.

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Recharge 365 done tru Mobikwik fail

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Not refund

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My Jio recharge not successful and amount was deducted from mobikwik wallet.

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PG transaction

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Amount debited but not refunded

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Amt deducted from Account but wallet not updated yet

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Amt deducted from bank act but wallet not updated

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Electricity Bill Payment Issue

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Refund not got initiated by myntra 15 days ago .....

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Bank fraud

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Dues payment not done successfully dtd5 th jan21

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Order no.Vmbk9531288857/ dt.05-12-2020 5.52pm

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Blue card unblock to zaakpay

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Ecommerce transaction

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electricity bill paid by mobikwik but mseb denies receiving any payment

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