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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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857
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Mobikwik reviews & complaints page 106

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D
dharshan bharadwaj
from Hassan, Karnataka
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My money from debit card is debited of 299 rs but transaction failed

I had to make a payment of 299 where i used my sbi debit card. The payment was failed but my money from my account was debited. I have the transaction details. My transaction is not even showing in mobiwik app. I need a refund immediately...
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Hi.I have made a transaction for Rs 10499 from Mobikwik wallet to a account on 28.11.20 but it was failed & i have waited for 48hrs as per mobikwik instruction to return the money to my wallet but after 1 Month my money was not returned to my wallet.

My ticket no is #17257882. Pls do the needful to get my money back....
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Mobikwik complaint Ticket no. 17651390. Still after 2 days showing pending.
Please resolve my issue at the earliest as my due date of credit card bill payment is 30/12/2020....
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N
Nilesh Prajapati rambhai
from Delhi, Delhi
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Credit card American card

Address:25 Shri Nath Falt Near Autamba Society Khodiyar Nagar
Website:Yes

My card is bolckd zaakpay and unblock karu...
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A
Amarjeet Sahu
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Recharge is not complete

Address:dalganjan dafai chhota bazar chirimiri
Website:mobikwik

Recharge not complete but paisa account se cut gaya hai paisa refund v nahi hua hai...
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R
Rohit Rohu
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Refund amound didn't received

Hello sir
I am ajeesh. My registered mobile number is [protected]. My refund amount to customers (total of 100 rs, 50 per each two customer ) didn't received. Please resolve this issues....
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Website:www.mobikwik.com

I am Ajay Kumar Gupta
My car number is up78cb9045.

I had car insurance with Bajaj Allianz general insurance company which was expiring so I renewed my policy through Mobikwik android app and made payment of Rs 4192 on 13 December 2020.
But insurance company said that they haven't received any payment. So I rised a complaint with mobikwik but after many reminder, any of mobikwik employee contacted me and have not...
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K
karthikm92
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment issue against credit card payment

Hi team,

I have done credit card payment for below two transaction id. Please let me know the status of payment

MBK[protected]

MBK[protected]

Thanks,
Karthik M...
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A
Anagha D gowda
from Powai, Maharashtra
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All my money is debited from my account

A person misguided me telling that he can connect my number to phone pe and took all money from my account, I found in google that number was phone pe helpline number and that turned to be fake please help me I'm facing bad situation from that...
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Mobikwik making unnecessary calls and messages for the payment. even though I paid the amount in full for the loan account number - DMI[protected]. I have no option left to file a suit in the honorable court and Reserve Bank of India...
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A
Anagha D gowda
from Powai, Maharashtra
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Asking to refund my debited money

I called for phone pe help center, they asked me about card details all my money was debited plz plz help me...
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B
Bhanu Singh Bandral
from Delhi, Delhi
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Wallet to bank transfer not received beneficiary

Address:Bye pass sidhra, jammu

I have made transfer of Rs 19885/- on 10/12/20 the money had been withdraw from the mobikwik wallet on 23/12/20 but not received by the beneficiary.
Ticket no: 17380581
Order id : 5b60fad67960d
Contact no: [protected]...
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B
Bhanu Singh Bandral
from Delhi, Delhi
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Money not transfer to beneficiary's account

Address:Bye pass sidhra, jammu

I have made transfer of Rs 19885/- on 10/12/20 the money had been withdraw from the mobikwik wallet on 23/12/20 but not received by the beneficiary.
Ticket no: 17380581
Order id : 5b60fb6fe5ecc
Contact no: [protected]...
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S
Shatabdi Kalra
from Powai, Maharashtra
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Wallet not reflecting my money

I got refund from ajio ..the same is shown in mobiwik transaction history but the amount is not reflecting in my wallet..its been 15days i am trying to contact to custmor care.. ???...
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R
raj21_himanshu
from Delhi, Delhi
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Requested for unblock Mobikwik wallet

I added money from my credit card to my Mobikwik wallet 5206.5 that amount got added successfully. After that my account got disabled I even tried to login but couldn't get through. I got a pop-up stating user disabled.

I tried to reach Mobikwik customer care too but of no help. Nobody is responding.

Request you to kindly look into this....
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M
Mahabir Tiwari
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Refunded my amount.2447990

Address:SHQ INDO TIBETAN BORDER POLICE LUCKNOW (U.P)

Kindli my wrong JIO mobile no recharge ([protected]) Rs.599 by mobikwik tranjection id no.RJ[protected]on dated 01/12/2020, 10:22 O'clocks. I want my mobikwik tranjection RJ[protected]Rs.599) to cancelled by mobikwik. And refund amount Rs.599/ his mobikwik wallet(Ankit Kumar sharma)....
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B
Bhanu Singh Bandral
from Delhi, Delhi
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Imps transfer in a pending state

Address:Bye pass sidhra, jammu

Imps transfer from wallet to bank account of Rs 19885/- still in a pending state.
DATED:10/12/2020. Ticket no : 17380581.
Contact no:[protected]...
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D
Dhanaraj Bhat
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recharge bill payment

I have recharged my jio no [protected] on 08/12/2020 rs 599 amount Deducted 2 Times please refund...
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Transaction date 7th dec.10.45Pm
Amount 51
Order Id: BR0005jlh7hr
Payment Failed at Jio App but Money Deducted from Mobikwik Wallet.
And 2 weeks passed and no refund is processed.

Please Look into this ASAP....
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P
Prami 05
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited payment failed

Mobikwik

I tried to recharge my mobile for ₹45 through mobikwik... Transaction failed but money debited from my bank account.. This is not the first time already i had same issues with mobikwik try to fix it and refund my money back.

Thanks...
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