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Mobikwik Complaints & Reviews

www.mobikwik.com

Updated: Dec 1, 2025

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862

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Mobikwik reviews & complaints page 110

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Hey, I had tried to recharge my number through FLIPKART smartstore, but transaction got FAILED and money was deducted. As of now it's been more than 7 days, I have not received my money. Please refund it as soon as possible

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Address: guntur

We are done tata sky dth recharge, but id number invalid amount is dedected my bank plz refond my amount to same account
i am tring to call number of times mobikwik bot not satisfey your side, warest service any time swith off mobile numbers,
plz solve my problam order id [protected],
amount 200rs,
recharge date[protected]

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Address: 60b shenbagavalliamman kovil west street

On 14.10.2020 i have remitted rs.599 Towards recharge through online payment of my JIO no:[protected].though the amount got debited my account recharge has not been successful Today the refund has not been received.Early action refund is requested

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Dec 15, 2020

Updated by tatanarayanan n 14.10.2020 i have remitted rs.599 Towards recharge through online payment of my JIO no:[protected].though the amount got debited my account recharge has not been successful Today the refund has not been received.Early action refund is requested

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Address: CHINNIAMPALAYAM

Website: mobikwik

I am facing problem upi transaction failed but amount deducted from bank account but no refound more than 7days
order Id- 5b5eca0b82d40

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Manikandan muthuramalingam

Dec 21, 2020

our bank side comment for below
Kindly solved this issues

Dear Sir/Madam,

Greetings from UPI PAY app

This is in reference to your e-mail.

We would like to inform you that transaction reference number[protected] was successfully done from our side on same date and Your amount has been already credited to your merchant account (HDFC Bank).

We value your association with us and assure you of our best services. Should you need any further information/clarification, please feel free to write in to us at support.[protected]@sbi.co.in.

State Bank of India welcomes your feedback/suggestions.

BHIM & SBI PAY UPI Mobile App

Please advise to customers to lodge complaints through App only.
SBI PAY UPI - Raise Dispute BHIM - Report Issue

For non-financial complaints send by mail to support.[protected]@sbi.co.in
Thanks & Regards

UPI Support Team
State Bank Global IT Centre
CBD- Belapur
Navi Mumbai.
LB

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I raised order of 819 rs for jio mart on 20/11/20 order got declined but money not received in wallet. as per jio mart customer transaction was failed. Please refund amount.

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Address: RAINBOW ROAD NEAR KFC MODEL TOWN JALANDHAR

I paid a bill of amount Rs. 2352.92 on[protected]
through mobikwik wallet, this is my idea number (postpaid sim)
but still not happen recharge but payment was deducted from my account. I contacted idea customer care, they are telling no recharge done on your number.Again i contacted several times, mobikwik help desk, I do not have any response.Please do the needful as soon as possible. (Order id is 5b51242cc2945)

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Dec 11, 2020

Updated by ghost96 BILL PAYMENT

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Sir, I recharged Jio Recharge/Bill PaymentTransaction Id: RJ[protected]

But not recharged my phone Pls take action

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Address: India

On 4rth dec 2020, i have done a recharge through mobiwik of 100 ₹ to [protected]

Order ID : MBK[protected]

The amount got deducted but recharge was not reflected in the particular number, as it was not having an active plan .So I contacted BSNL, they told that it was not done to the number so it should reflect back to my account.When I looked into the mobwik app, i found that it's mentioned recharge was successful.but the amount has not yet reached the number yet.I am really dissatisfied with your service, i want my amount back .Or else I will go to customer court for the same.This is the 5th time I am contacting you.But still now no result.I want my money back.

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Address: Radhey Krishna colony Beawar ajmer rajasthan

My name is archanaa . My register mobile no. In Mobikwik is [protected] and email id is [protected]@gmail.com. in 2nd Oct my 1500 rupees transaction is unsuccessful but not return by Mobikwik . Mobikwik customer care no is not available and not revert by Mobikwik.

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Address: Bhagwanpur Roorkee haridwar uttarakhand

On 08/12/2020, at 11:00 am. I'm recharge my jio no from ₹ 599 by my debit card.
My recharge is not done and my balance cut from my debit card.
Today (after one day) I'm not received any recharge or any money. I'm so sad now for this

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Saini11anshul

Dec 15, 2020

What happened to my complaint has no response yet

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Address: pune

Its been almost 2nd month I have raised complaint of my issue to the mobikwik but no amount was refunded to me. Very pathetic service. I recommend you to not use this wallet. They don't answer your queries. There is direct way contact them. There IVR get automatically disconnect and the your phone call gets charged for this.

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I was tried to send money rs to my bank account via mobikwik but that trasaction failed and amount got deducted from my account and I have not received any refund from the bank kindly do my refund plss
My order no - 5b5ebe208e7e1
Contact no [protected]

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Tried to recharge for 599 rupees jio plan for mobile recharge on November 2nd. Money got deducted. But recharge not happened. Still refund also didnt happen

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Hi Team,
I made on transactions but it was received by the merchandise and later I received the mail that my money has been refunded to my account. I checked my bank account balance but the amount is not created into my account.
Could please look into my problem why the amount has not been created into my bank account?

Regards,
Rajan kumar

Dec 9, 2020

Complaint marked as Resolved

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Address: 1/308 Tavanur, Thamattat House Tavanur

I have lost an amount of Rs.21, 000/-from my credit card today after a fraud transaction. The person called me and told me that your credit card points has expired and amount equivalent to the points will be transferred to my account.And they briefed my credit card number and soon after the call, a message has received in my mobile saying that RS.21, 000/- has done from your credit card using mobikwik.

so i request that i want to get my money back to my credit card since this is a unauthorised transaction.

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Address: CRPF camp langjing Imphal Manipur

Website: [email protected]

R/Sir I made a transaction of(ordereld:5b5a5a1064735) Rs-5944.0 on 05/12/2020 through Mobikwik wallet from SBI to book flight ticket but the transaction got failed and amount deducted from my account but still now refund not came please refund my amount

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Dec 07, 2020

Updated by Sachin bista sorry sir as mentioned above date 05/12/2020 is wrong the right date is 04/12/2020 which I have transacted

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I have transferred amount of 4800 from my mobikwik wallet to bank account on 1 December 2020 but transaction failed on same day and my amount not refund in my wallet yet now. I have tried to connect with mobikwik team so many times but I am unable to connect with mobikwik team. So please check and resolve the issue.

Regards
Shubham verma
[protected]

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Dec 09, 2020

Updated by shubh04 Still not received any call from mobikwik customer support team..

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I made a merchant transaction of rs3181.71 to razorpay on 5th november 2020...through mobikwik wallet from Punjab national bank...the transaction got failed and amount deducted from my account but till now refund not came...
Its almost one month...pls refund my amount ...

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Address: Mumbai

Dear sir,

Today I recharge my jio sim 399 on mobikwik but we have not receive as per your offer 100 RS cashback.

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Hello,

This is with regards to my wallet to bank transaction done on 30th Nov'20 on mobikwik

Transaction shows pending since more than 5 days its worst to do transaction on mobikwik as i didnt get the money back to my account as refund this much long time for a refund to happen if its pending then i should have get mymoney back,

I have raised a ticket too and no response yet, please i want my money back as soon as possible I am really worried and money is really important for me right now

Mobikwik customer care is also is waste tried calling them many times they keep puting me on hold for so much time

Mobikwik Complaints & Reviews

File a complaint to Mobikwik

Mobikwik reviews & complaints page 110

Recharge failed done through FLIPKART.

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Tata sky dth

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Recharge amount not credited

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UPI transaction failed credit card

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Money deducted whereas order declined

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Postpaid billing.

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Phone not recharged

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Order ID :MBK649877886 was successful,but not reflected in the phone number.it was not done.I want refund

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Transaction failed success but amount not received in merchant side

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Money frauds , my recharge is not successful

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No refund for failed recharge transaction

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Im not getting refund

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Did not received refund

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Amount not refunded into account

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Fraud transaction from sbi credit card

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R/sir this is for not refundable of my money which I have booked flight ticket on date 05/12/2020

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Wallet transaction failed but amount not refund yet now

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Payment gateway transaction failed and amount deducted

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Cash back not receive

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Pending Money Transfer to bank since more than 5 days

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