Submit a Complaint
Claimed

Mobikwik Complaints & Reviews

www.mobikwik.com
1
Updated: Nov 28, 2025
Complaints 7148
Resolved
861
Unresolved
6287
So far, so good. Mobikwik is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mobikwik will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Mobikwik

Mobikwik reviews & complaints page 114

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kunwar Gopal Singh Solanki
Oct 19, 2020
Report
Copy

Address: piploda sagoti mata teh nagda dist ujjain

Dear mobikwik team
my name is Gopal singh solanki & my regestered mobile number is [protected] i have faceing some recahrge issue at yesterday i was done recharge my idea mobile number [protected] by mobikwik of rs 449 but recharge was fail & my recharge payment was debit from my account so plz resolve my problem ...
+2 photos
Mobikwik customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kishan Pokal
    from Powai, Maharashtra
    Oct 18, 2020
    Report
    Copy

    Money has been deducted from bank account but recharge is never done and didn't get refund
    +1 photos
    Mobikwik customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      U
      Urvish Tolani
      Oct 17, 2020
      Report
      Copy

      I Have Done Recharge Of 449 on Mobikwik But Recharge Was Not Done And Money Was Deducted. And, Its Been 3 Days And Still They Have Not Refunded My Money. Plz Help Me To Get My Refund.
      +1 photos
      Mobikwik customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        simran7030
        Oct 16, 2020
        Report
        Copy

        Hii simran here, today on friday[protected]
        There is money transaction in my account of 7300rs ... i havent even opend the app for once today and how it is showing me the amout transfered to mobiwiki so... plz kindly refund my money back this is scam of my money not accepted by meee . so either refund my money back or else i will police complaint regarding this app.. i have even tried calling ur customer complaint no bt no response
        so kindly plz respond my query within a day
        my contact no is [protected]
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mrigank Saraf
          Oct 16, 2020
          Report
          Copy

          Use of abusive language.
          They are not Updating there system & send a legal notice for August Emi when it is already Paid by me.
          Continuous Harressment on Call.
          50 calls in a Day if Emi gets delayed by 1day.

          I have proof of Payment for all the Emi Paid.
          The only Emi outstanding is the current month.

          Even after RBI put a moratorium. They kept harressing.
          Its becoming a nightmare.
          And worst is they call and abuse & then send legal notice for a emi i have already paid.
          Mobikwik customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sivanelapatla
            Oct 15, 2020
            Report
            Copy

            Address: 8/80 f5 second floor, sakthivilla apartment,, Gandhi road,choolimedu

            Dear sir 13/10/2020 I transferred 10000rs wallet to my account still pending I called customer service but not received call pls help how can I get my money
            Mobikwik customer support has been notified about the posted complaint.
            View replies
            Has it been resolved ?
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              E
              EFILING ASANSOL
              Oct 15, 2020
              Resolved
              Report
              Copy
              Resolved

              I recharged rupees twelve as bsnl post paid sms pack through mobiquik on 14/10/2020 at about 06.30 p.m for my mobile no - [protected] and rupees tweve also debited from my bank a/c .

              As per information from bsnl, mobiquik did not send aforesaid recharge amount to bsnl still now .
              Oct 18, 2020
              Complaint marked as Resolved 
              MY PROBLEM HAS NOT BEEN RESOLVED STILL NO . NO PHONE CALL AND NO EMAIL FROM MOBIQUIK STILL NOW . MOBIQUIK ALSO DID NOT REFUND MY MONEY TO MY BANK ACCOUNT STILL NOW .
              Mobikwik customer support has been notified about the posted complaint.
              View replies
              My bsnl sms pack has not been recharged by mobiquik . But mobiquik has been debited my bank account . Mobiquik did not refund my money to my bank account still now . No one called me from mobiquik and no email has been sent by mobiquik still now about my problem .

              Then how my problem will be solved ?
              Reply
              If mobiquik did not refund my money to my bank account then the. Image of mobiquik will be beyond faith .
              Reply
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                [email protected]
                Oct 13, 2020
                Report
                Copy

                Address: Harekrishana palace kadodara surat

                Dear Sir my payment is not rifund in account
                And not pyad cradit card
                Mobikwik customer support has been notified about the posted complaint.
                View replies
                In 12/10/20 I do one electricity bill payment in our app using card but it will be error but money deducted from my card pls refund the money

                Pement refund - Comment #3748049 - Image #0
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  anamika99
                  Oct 13, 2020
                  Report
                  Copy

                  I have done a prepaid recharge of RS 599/- from myjio app where offer was applied for Rs100/- cashback will be given if payment was made through mobikwik wallet. My order id at mobikwiik is 5b18c5203b07a and invoice ref at myjio is BR0005BEVBSF.
                  Kindly lookinto the matter and arrange to solve the same.
                  Mobikwik customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    F
                    Fazil Faa
                    Oct 13, 2020
                    Report
                    Copy

                    I have done the transaction from my wallet to my bank money deducted from my wallet but not credited to my account the amount was 19048.30

                    I want this to be credited immediately.
                    +1 photos
                    Mobikwik customer support has been notified about the posted complaint.
                    Oct 13, 2020
                    Updated by Fazil Faa                     Still not resolved

                    View replies
                    Any update on this
                    Reply
                    Is it resolved ?
                    Reply
                    Helpful
                    Found this helpful?
                    2 Comments
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Digambar Dhumal
                      Oct 10, 2020
                      Report
                      Copy

                      Electricity bill payment problem
                      Date 3/10/2020
                      Consumer no[protected]
                      Bill amt 360/-
                      Pl rectified below error
                      Screen shot uploaded
                      +1 photos
                      Mobikwik customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manoj Loungani
                        Oct 10, 2020
                        Report
                        Copy

                        Payment abhi tak refund nai. Aya he plz jaldi kare
                        +1 photos
                        Mobikwik customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kamalbehwal
                          from Mumbai, Maharashtra
                          Oct 10, 2020
                          Report
                          Copy

                          I m using mobikwik wallet to bill pay and soo many thing but suddenly my account is blocked it showing user disabled the all amount is stuck in wallet there is no response from customers care and not received call please help me
                          Mobikwik customer support has been notified about the posted complaint.
                          Oct 18, 2020
                          Updated by Kamalbehwal                           From last two weak i m trying to contact your team there is no response from your i have mail several time a huge amount is stuck in wallet its request to unblock my account after that i will not use your service and not recommend amy one to use i m continuously mailing there is no response at all please unblock my account
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            mahes69
                            from Noida, Uttar Pradesh
                            Oct 8, 2020
                            Report
                            Copy

                            I have done credit card payment through mobikwik wallet using uip payment on 01.10.20 but transaction failed amount not credited back to my account i have submitted compliant and a ticket raised with no[protected] till time no response what can i do can any one help me
                            +1 photos
                            Mobikwik customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nisharani1988
                              Oct 7, 2020
                              Report
                              Copy

                              I have paid 5 nos of credit card bills on 3rd oct, 2020. I got message of failed transaction on 5th oct, 2020. But till date (On 7th oct 2020) i have not got my refund. There are no customer care number of mobiwik. No one respond of the complaint submitted. My phone number is [protected]
                              Mobikwik customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sujata Patia
                                Oct 7, 2020
                                Report
                                Copy

                                My amount 60000 debited from my account but not credited to the receiver bank account. My transaction i'd bupi/[protected].
                                My contact number is [protected]
                                Mobikwik customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  NAZIM AKHTAR
                                  Oct 7, 2020
                                  Report
                                  Copy

                                  I was transaction done on[protected]. Amount is deduct from my account but not credit in another account.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dip Barick
                                    Oct 7, 2020
                                    Report
                                    Copy

                                    I did payment for my credit card rs 5000 on 4 october 2020 status shown pending and 5th october status shown credit card bill payment fail and money will be refunded to original payment source as per mobikwik wallet history but till now rs 5000 has not been credited to the card.. Kindly take it a serious matter and credits the money to card...

                                    Dip kumar barick
                                    [protected]
                                    [protected]@gmail.com
                                    +3 photos
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SK.MD RAFIQUE
                                      Oct 6, 2020
                                      Report
                                      Copy

                                      Address: 138/61 ALI HYDER ROAD MATHPARA TITAGARH, ALI HYDERABAD ROAD MATHPARA

                                      Sir I cridit card bill payment through mobikwik rs 5899 and rs 1223 on 1st october 20 but not paid credit card bill nither refunded my payment account. Please checked. And refund immediately.
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        ashwini25
                                        Oct 5, 2020
                                        Report
                                        Copy

                                        I am use zip facility and make payment time to time and zip account show not pending but Mobikwik loan partner show pending and last 5 month 400Rs but my side not pending amount.Mobikwik partner Hit my CIBIL score and in last 5 month reduse my cibil 91 to 200 down
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Oct 06, 2020
                                        Updated by ashwini25                                         Mobikwik registred no is [protected]
                                        Oct 06, 2020
                                        Updated by ashwini25                                         Mobikwik registred Email is ashvini.[protected]@gmail.com
                                        Helpful
                                        3 other people found this review helpful
                                        3 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          ICICI Bank
                                          3.2
                                          (23733)
                                          BillDesk
                                          1
                                          (5414)
                                          Federal Bank
                                          3.2
                                          (515)