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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 113

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Y
Yasir Qureshi
Nov 10, 2020
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Address: Vikhroli park site Noorullaha Chawal Kismat nagar Anand gadh Naka Mumbai west

Hi, Dear Sir/Madam

My Name is Mohammad Yasir Ansari I am Using Mobikwik App My Register Number is [protected].
I have Pay My electricity bill Adani on 06 November 2020 My Payment is Deducted But Still Bill Is Not Completed. My Order I'd Is:- (5b3719a8d0680) My wallet may not even have been credited. Plz U have to Check Your System and Refund my Money.

Thanx
Regard,
Ansari Mohammad yasir
[protected]
Mobikwik customer support has been notified about the posted complaint.
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After checking contact me [protected]
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    J
    Jayanta99099
    from Mumbai, Maharashtra
    Nov 10, 2020
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    Address: Gurgaon, Sector 53

    Dear Team,

    On 4th November, I did an IMPS transaction of rs 4997.56 and 5002.8 as transaction failed and amount got deducted.

    Mobikwik Customer support told that issue will be resolved in 24 hrs and amount will be refunded but still it's been more than 6/7 days but no update.

    Sir, please look into the issue.

    Following are the transaction details :

    Date: 4th November, 2020
    Transaction type: IMPS
    Status: Pending
    Result: Rs 4997.56 deducted
    Ticket id : #16932036
    Mobikwik customer support has been notified about the posted complaint.
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      S
      SumanthheggadeR
      Nov 10, 2020
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      Hello sir/madam I am Sumanth Heggade R and I login into Mobikwik app and I add 10000.Rs amount to Mobikwik wallet. But when I decided to transfer my amount in the wallet to another bank account, it is logged out quickly and when I try to login again via otp it is showing that User is disabled. SO i request you to please unblock my Mobikwik Wallet and refund my amount.
      Thanking you.
      Mobikwik customer support has been notified about the posted complaint.
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        Ã
        Ãñkît Tômâr Tømår
        from Powai, Maharashtra
        Nov 10, 2020
        Resolved
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        Address: MobiKwik

        मैंने अपने मोबिक्विक वॉलेट से दिनांक 6 नवंबर 2020 को अपने बैंक अकाउंट में ₹9942 ट्रांसफर किए जो अभी तक पेंडिंग आ रहा है और मुझे कोई रिफंड नहीं मिला कृपया चेक करिए और कभी मुझे पेमेंट करने की कृपा करें
        Tikit nmbr16861624
        Nov 10, 2020
        Complaint marked as Resolved 
        8959573363 [email protected]
        Mobikwik customer support has been notified about the posted complaint.
        Nov 10, 2020
        Updated by Ãñkît Tômâr Tømår         Plesss cheak my panding transfer

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          S
          sayambaria
          Nov 10, 2020
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          Sir i did credit card bill worth rs 40000 on mobikwik but it is failed.. now i am not able to contact them as there is no option to choose that transaction.. please provide me refund or process recharge.
          My number : [protected]
          email : [protected]@gmail.com
          Mobikwik customer support has been notified about the posted complaint.
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            S
            sourodip57
            Nov 8, 2020
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            Transanction Id- MK[protected]
            Mobikwik customer support has been notified about the posted complaint.
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              B
              bhalchandra ramchandra palaska
              Nov 8, 2020
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              Address: Haryana

              The bill generated 4975 rs. With due date 5th Nov and i am trying to make payment but technical error is shown everytime. I made the complaint with customer support on 4th nov with detail but till date there is no solution provide moreover wallet levied penalty on penalty. What the customer care us. There is no concern no. Where one can talk or no customer aasistance
              Mobikwik customer support has been notified about the posted complaint.
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                N
                nareshyadav9636
                Nov 8, 2020
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                On 15 October 2020 i paid a electricity bill of 1379 the amount of RS 7 was debited through mobikwik wallet and the rest amount of 1372 was paid through Paytm UPI. The transaction is not showing in Mobikwik app but I'm sharing SBI statement and paytm screenshot. Currently i mean today is 8 November 2020 and electricity bill is still pending. I need refund pls from Mobikwik and won't make any transaction in future on Mobikwik
                Mobikwik customer support has been notified about the posted complaint.
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                  C
                  Chaudhary ajit
                  Nov 8, 2020
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                  I made a payment on 6 Nov 2020 to myntra. Amount debit from my account but payment failed..still didn't got any refund..
                  Mobikwik customer support has been notified about the posted complaint.
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                    A
                    Ajkorde
                    Nov 6, 2020
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                    My mobikwik account is disable. I trying to login it displays message as "user is disabled".
                    My money of rs.8/- is pending in mobikwik wallet. Neither no one is responding on mobikwik helpline number nor i can lodge complaint to mobikwik due to account blocked by mobikwik

                    Registered email id - [protected]@gmail.com
                    Enable my mobikwik account
                    Mobikwik customer support has been notified about the posted complaint.
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                      D
                      Devika Sunil
                      Nov 6, 2020
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                      Address: Vilayil House Nagaroor Altharamoodu Attingal Trivandrum

                      I purchased some products from Everstylish and I used the google pay, and I paid ₹1199 through google pay . At that time it shows that it is unsuccessful.I tried 2-3 times . Then I reordered and paid through my debit card and it became successful. Unfortunately few minutes before I got a mail that the payment is successful and the amount of ₹ 1199 is deducted from my account . So kindly refund the amount .

                      Devika sunil
                      Trivandrum Kerala
                      Contact no -[protected]
                      Mobikwik customer support has been notified about the posted complaint.
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                        N
                        Nam_6
                        from Mumbai, Maharashtra
                        Nov 5, 2020
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                        Resolved

                        On 2nd November my transaction of Rs. 6043 got failed and money was deducted from my bank account. It's been 3 days I haven't received my money back. Please look into this matter as soon as possible. And refund my money back
                        Nov 5, 2020
                        Complaint marked as Resolved 
                        Complain no. 31712823
                        Mobikwik customer support has been notified about the posted complaint.
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                        Tq mobikwik for resolving my prob.
                        Reply
                        Nam_6's [Complaint's author] reply, Nov 6, 2020
                        Were you facing the same problem?
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                          A
                          Ashishm10
                          Nov 5, 2020
                          Resolved
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                          Resolved

                          Refund Not credited to my bank account

                          I do my credit card payment on 2 November 2020 of 40540/- and amount deducted but on 4th November i got mail from mobikwik and they says that your transaction is failed and your amount refunded to your original payment method but till now i not get my amount after 3 days also....
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                          P
                          p*pathy
                          from Gurgaon, Haryana
                          Nov 5, 2020
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                          Address: Saraswati Nivas, Maharana Street, College Square, Ganjam, Odisha-761111

                          Till to date my mobile [protected] is not recharge as it continue 4th day, money debit from my account, no refund also to account, no responce from Mobikwik till to date. Very careless customer care service of Mobikwik. Request to solve my issue please.

                          Prabhakar Pathy.
                          [protected].
                          Mobikwik customer support has been notified about the posted complaint.
                          Nov 05, 2020
                          Updated by p*pathy                           Till to date no response of my issue from Mobikwik, no recharge of my mobile [protected] nor refund the amount to my account.

                          Prabhakar Pathy.
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                            G
                            Gargshub
                            Nov 5, 2020
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                            2 days ago i have done a recharge of 599 in jio through mobikwik in 100 rs cashback scheme bt i didn't receive any amount till now so pls resolve my cashback issue as soon as possible.tq
                            Mobikwik customer support has been notified about the posted complaint.
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                              S
                              Seema@1
                              Nov 4, 2020
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                              Address: Rupee bazaar

                              Dear team plz check payment not posted last 2 days

                              Amount-4000
                              Please refund the amount
                              Amount-4000
                              transaction[protected]
                              Mode-airtel payment bank
                              Account number-[protected]
                              Mobikwik customer support has been notified about the posted complaint.
                              Nov 04, 2020
                              Updated by Seema@1                               Plz check
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                                H
                                Happy461
                                Nov 2, 2020
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                                I have purchased Rs 500 amazon gift card from mobikwik but I didn't receive the code for the same. Please resolve this issue asap. Their helpline is of no use. This is frustrating.

                                Transaction ID :5f9f9b28c9e77c001f2e9877
                                Mobikwik customer support has been notified about the posted complaint.
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                                  M
                                  Mahesh Kumar Dhinakaran
                                  Nov 1, 2020
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                                  Address: Gurgaon, India

                                  Hi,

                                  Mobikwik a/c mobile number: [protected]

                                  Coupon code: SBC9JJLMY0HJ

                                  I bought this above Grofers smart club 3 month membership coupon code in Mobikwik for rs.168 but this cannot be used in Grofers.
                                  Problem is there no 3 month membership available in Grofers which is a fraud activity of money loot for no service provided. Kindly help ASAP as this code might expire soon and should be made to use soon! Awaiting your response quickly!
                                  Either give service for rs.168 or else refund my amount..

                                  Thanks,
                                  Mahesh
                                  [protected]
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    V
                                    vinay260
                                    Oct 31, 2020
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                                    Sir,
                                    i have a/c in mobikwik and registered with mobile number[protected].24 aug 2020 i have done one transaction 535 rupees from my bank to wallet money is debited from my account but not credited in wallet
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      S
                                      SunilaSunila
                                      Oct 30, 2020
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                                      Address: Bangalore

                                      I got call from Shine Jobs where i applied for job on 30th October 2020, I got call from [protected] where she was stating she is calling from Shine jobs need to pay Rs.100 for Registration fee, She asked to visit website Shinework.online for registration Where i have not shared OTP or Card Details, but for paying for Rs. 100 OTP expired but for second time transaction to Rs.100, Rs.21000 got deducted from my SBI TATA Credit card. She told it will be refunded and given ref ID SH90054430.

                                      Amount got deducted to [protected]@MOBIKWIK, I have received SMS from my card

                                      Number is switched off now - Its fraud case, Kindly refund amount to card . I have blocked my card
                                      Mobikwik customer support has been notified about the posted complaint.
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