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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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861
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Mobikwik reviews & complaints page 117

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R
Rishikesh kumarvGupta
from Jamshedpur, Jharkhand
Aug 17, 2020
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Address: Jojobera camp near shiv mandir

Hello sir/mam
I was paid for credit card bill payment
Cost of 5970 but is on process now I got mail from mobikwik
But I didn't get any refund from mobikwik
I will attach the transfer details
Check it and help me out please
Thanks mobikwik team
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    Web Tech Video Channel
    Aug 17, 2020
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    Address: 264,C.S.A. NAGAR COLONY DAROGA KHERA KANPUR ROAD LUCKNOW, SCOOTER INDIA LTD

    Order Id: 5ad0cb3533362
    amount deducted = 717.99/-
    date 17 August 2020
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      S
      Sushil Kumar Dey
      Aug 17, 2020
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      Resolved

      Credit card payment failed on Mobikwik and refund not credited back to bank account

      Hello,

      Made ICICI credit card payment on 1st August 2020 of amount Rs. 34500. They told me the payment failed after few days and the amount will be refunded back in 7 to 10 working days. Till now the amount has not been credited back to bank account. Seeing reviews here that they are doing the exact same thing to many other customers. Do take action to refund the amount as soon as possible and prevent them from doing this...
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      S
      Shanmukhi Kovelamudi
      Aug 17, 2020
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      I have tried to recharge my airtel DTH today. My money got deducted and I received a deduction message which has been transferred to Gurgaon, Haryana. I need a refund or recharge.
      Mobikwik customer support has been notified about the posted complaint.
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        S
        Subhodip Singha
        from Dimapur, Assam
        Aug 17, 2020
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        Address: haryana

        I have recharge on this [protected] and [protected] number with top up of rs 74 two times with top up deduct ed on 16th August 2020 ko and didn't refund my total amount of rs 148 into my bank account and didn't registered my complaints from mobikwik app
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          S
          sathyasanta
          Aug 15, 2020
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          Address: Plot no 4 KG orchid A block F3 Ramakrishnanagar, 1st main road Adambakkam chennai 600088

          On 14.08.2020 i wanted to remit rs.980/- for the tamilnadu electricity board bill. There was a balance of more than 1000 rupees in my mobikwik. It asked my credit card details. I furnished all information. Rs. 980 is deducted from my credit card. Bu that amount was not debited in the electricity board account. St. 1. I would like to know why i was not allowed to use my balance in mobikwik? 1. Why i was not allowed to make use of the mobikwik balance? 2. Why the sum of rs.980/- paid through credit card has not remitted for the elecrticity bill?
          Please reply
          M. Sathyan ([protected]) e. Mail id. [protected]@yahoo.co.in
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            avi@2223
            Aug 13, 2020
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            On 5aug at mid night... I was ordering on myntraand payment doing by mobikwik... But my amount got deducted and the order on myntra was not done... Main problem is that it takes 1 week and yet my money not refunded. Sp please take action on my problem
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              A
              Arjungs
              Aug 13, 2020
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              3/8/2020 I did a credit card payment from mobikwik with 50000 which failed and was to be reversed. In the mobikwik app I see the reversal transaction with the below ID - MBK[protected].
              But refund is not yet initiated from Mobikwik end. I confirmed with the bank that refund is not yet initiated. Need your quick resolution at the earliest.
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                M
                Mayuri@24
                Aug 13, 2020
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                Address: One MobiKwik Systems Private Limited, 2nd Floor, Orchid Centre Golf Course Road, Sector 53, Gurgaon, Haryana 122002 India

                I Have taken loan from DMI Finance Pvt Ltd Through Mobikwik and it foreclosed as per foreclouser statement provide by company on feb'20. Even though emi deducted from my account on march'20. I'll complaint to company to refund my amount. I'll regulary msg to Mobikwik support team about my issue. they only reply me to its processing, i have also given all detail about loan i.e NOC Letter, foreclouser statement, Payment screenshort.even though they don't give my refund.kindly do something. I request you to please take action asap.
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                  A
                  Amrendrakumargupta Gondia
                  Aug 12, 2020
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                  Address: [email protected]

                  My mobile number is recharged by debit card but now till not received any message of recharge. My mobile no is [protected] and [protected]. Recharge amount is 74 rupees each.
                  Pl. Credit above amount is my account immediately.
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                    S
                    Sriram@1975
                    Aug 12, 2020
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                    I paid my credit card bill of Rs. 18889 through your app on 05/08/2020. But this bill amount not credited to my credit card account. Then the next day(06/08/2020) the below attached message regarding 'refunded amount' message came, but still this amount not yet
                    received. So please kindly request to send the amount of Rs. 18888 in my account.

                    My order ID.MBK[protected]
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                      K
                      Krupagenie
                      Aug 10, 2020
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                      threatening, harassment, unfair collection practices,

                      Hi,

                      I was approved for 45k credit with mobikwik in february 2019.

                      Interest rate is ridiculous 40%, processing charges and transfer to bank account additional charges.

                      I've paid every single penny, never exhausted the entire 45k limit.

                      I withdrew 10k back in january 2020, paying timely emis, no defaults at all.

                      I have 2 more installments to go, i've been out of work...
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                      K
                      Kaushik Kiran Ghosh
                      Aug 10, 2020
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                      Address: Kaushik K Ghosh, 58, K.K.M Road, Kolkata 75

                      I have recharged my bsnl mobile (Kolkata circle) and entered a wrong number - [protected] and an amount of rs. 365 has been deducted from my debit card no. [protected] at 9:30pm - 10/08/2020.
                      The card is attached with my account no. [protected] of bank of india, harish mukherjee road branch, kolkata (Ifsc: bkid0004040.

                      Kindly refund the said amount if possible.

                      [protected]@gmail.com
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                        Anandaraj E
                        Aug 10, 2020
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                        I pay credit card bill payment transaction is failed but refund not receive my account amount it's 6800 transaction failed data august 3. Refund success date august 6
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                          Anandaraj E
                          Aug 10, 2020
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                          Address: Chennai

                          My credit card bill payment transaction is failed but amount (6800) will be debited my account august 3. Refund success date august 6 still date iam not receive my account. Amount not credited my account.
                          Mobikwik customer support has been notified about the posted complaint.
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                            anwar0252
                            Aug 10, 2020
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                            Address: KURNOOL

                            Had paid my Creditcard Bill On 05/08/2020, amount Rs.5000, Due to some issue it has Cancelled, I didnt get refund Till now pleasee.. help me...

                            Transaction ID: MBK[protected]

                            Thank you
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                              Pradeep8278
                              from Mumbai, Maharashtra
                              Aug 10, 2020
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                              I had paid bill of my credit card of 45470 rs
                              On 01aug 20 and money deduced but on 06 aug 20 it bill was failed. I complaint it on mobikwik ticket #15762999. But no response received from their side also in mobikwik history showing 45470rs transfer to bank but still i haven't received money in my bank, pl help
                              Mobikwik no [protected]
                              Mail id - [protected]@gmail.com
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                                Amireddy Bharath Simha Reddy
                                Aug 10, 2020
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                                I paid by credit card bill and the transaction was failed and showing that the amount has been refunded but it's not credited in my bank and they are not replying for my ticket in help section
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                                  Amita Ashok Dwivedi
                                  Aug 10, 2020
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                                  Address: Shahdara delhi

                                  I have done my credit card payment 2433 rupees through mobikwik on 5 aug 2020.
                                  After five days on 10 aug 2020, got mail of transection failure and balance refund to source account.
                                  But still on 10 aug 2020 amount didn't credit in my bank account.
                                  Please help on the same and send me Tat for how many days.

                                  Call me
                                  Nikhil
                                  [protected]
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                                    E
                                    errkraj
                                    from Noida, Uttar Pradesh
                                    Aug 8, 2020
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                                    Resolved

                                    Address: Mobikwik gurugram

                                    I have done my credit card payment 437 rupees through mobikwik on 3 aug 2020.
                                    After three days on 6 aug 2020, got mail of transection failure and balace refund to source account.
                                    But still on 8 aug 2020 amount didn't credit in my account.
                                    Please help on the same.
                                    +1 photos
                                    Aug 10, 2020
                                    Complaint marked as Resolved 
                                    No need, Every call fraud call.
                                    Mobikwik customer support has been notified about the posted complaint.
                                    My mail id
                                    [protected]@gmail.com
                                    Pls help on the same
                                    Thanking you.

                                    Regards,
                                    Rajesh Kumar
                                    On file this complaint, receive only fraud call.
                                    Who wants to resolve my complaint by make me fool & make online fraud.
                                    So disappointed ☹️.
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