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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 117

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P
PRINCE SEPPANIAH
Aug 28, 2020
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Sir my number is cell number [protected].

Unable to sign in to my Mobivik [protected] account. Disabled at any time. Sir please fix it. Sir please help me.

I accidentally recharged to [protected] thinking it was my mobile number from my Mobivik account. I thought my mobile number was [protected] and recharged [protected] for 499Rs. I unknowingly thought it was my number and sent it to that cell number. Please refund the amount and send it to my Mobivic account. Thanks.
Mobikwik customer support has been notified about the posted complaint.
Aug 28, 2020
Updated by PRINCE SEPPANIAH Sir my number is cell number [protected].

Unable to sign in to my Mobivik [protected] account. Disabled at any time. Sir please fix it. Sir please help me.

I accidentally recharged to [protected] thinking it was my mobile number from my Mobivik account. I thought my mobile number was [protected] and recharged [protected] for 499Rs. I unknowingly thought it was my number and sent it to that cell number. Please refund the amount and send it to my Mobivic account. Thanks.
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    R
    Ritu Panwar
    Aug 27, 2020
    Resolved
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    Resolved

    Hi Mobikwik team,
    Please find the respective details and help me to short out this issue as soon as possible.
    I have been adding Rs. 9871 in my mobikwik wallet on 21.07.20, the same has been debited from my bank account but not credited into my mobikwik wallet.There has been showing a transaction decline error.
    I have filed complaint with the respective bank for the same.
    Thanks
    Ritu Chaudhary
    Aug 27, 2020
    Complaint marked as Resolved 
    Email id
    Mobikwik customer support has been notified about the posted complaint.
    Aug 27, 2020
    Updated by Ritu Panwar     I didnt get any update.
    Please resolve it as soon as possible.
    Sep 04, 2020
    Updated by Ritu Panwar     Could you please resolve my problem?
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      F
      Farha Fathima
      Aug 27, 2020
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      I paid electricity bill but it failed but amount is deducted from bank and not refunded.. No one will trust again plz return my money
      Mobikwik customer support has been notified about the posted complaint.
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        B
        Bhanwarlalsaini
        from Noida, Uttar Pradesh
        Aug 26, 2020
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        Address: [email protected]

        I had paid credit card bill Rs 30325/- but next day msg came that it has failed payment will refund in your account but since last two days it is not credited.
        Mobikwik customer support has been notified about the posted complaint.
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          P
          Purigali Aswathanarayanappa Nagendra
          Aug 25, 2020
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          Bajaj allianz igeneral insurance-pol. No. Og[protected]-00061734. Renewal premium of rs.7, 748/- paid on[protected] at 07:26am. Polyicy not yet renewed. I have received alert messages from bajaj allianz general insurance co for renewal of the abovesaid policy. What is the status.
          Mobikwik customer support has been notified about the posted complaint.
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          Order No.MBK[protected]
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            S
            Santsoh Rajbhar
            Aug 25, 2020
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            Address: Good Earth Business Bay - #601, 6th Floor, Sector 58, Gurugram, Haryana - 122101, India

            Hi
            I transferred money from mobikwik wallet to bank account on 20/08/2020 but till date i have not received money in my bank account i also raised complaint from mobikwik wallet but no response received yet. Please look into this. Ticket#15922550
            Mobikwik customer support has been notified about the posted complaint.
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              M
              Munaf Qureshi
              Aug 25, 2020
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              Sir I pay the electricity bill on 24th August 2020 by mobiwik site. But bill is not paid and amount of ₹6566.25 deducted from my bank account. I request you please refund my money .
              Bill consumer No.[protected]*4
              Name on bill:Abdul Rashid Qureshi.
              Due date : 26/08/2020.
              Mobikwik customer support has been notified about the posted complaint.
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                9
                908240sourav
                from Bengaluru, Karnataka
                Aug 23, 2020
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                Hi team my mobikwik account is showing user is disabled after entering otp. On 05.08.2020 @[protected], customer care confirmed with his/her manager that my account will be unlocked in max 24 hours. But my account is still locked! I have almost 1000 supercash balance and getting expired. Regards sourav dutta [protected]
                Mobikwik customer support has been notified about the posted complaint.
                Aug 23, 2020
                Updated by 908240sourav                 My Account has been blocked from last 2 months, even after several follow up.
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                  S
                  Santosh Gite
                  Aug 20, 2020
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                  Dear Sir

                  I was done money transfer from last three days but transaction not done on hdfc credit card

                  I had discussed this issue with bank, telling that problem is with mobikwik

                  Please resolve this issue why this transaction not done
                  Mobikwik customer support has been notified about the posted complaint.
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                    B
                    Biraj Dhar
                    Aug 19, 2020
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                    I have initiated payment amount of Rs.1045.15 dated 18.08.20 for Assam electricity bill but the payment is not successful. Till now amount is not refunded. Please help
                    Mobikwik customer support has been notified about the posted complaint.
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                      C
                      Chandrakishor kazi
                      Aug 19, 2020
                      Resolved
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                      Resolved

                      I pay credit card bill but not paid transaction is faild Transaction id MBK[protected] dt 13 aug 20 but not refund my wallet or bank account only show refunded but not refund my ammount and not any service centre take action till to date.
                      Aug 20, 2020
                      Complaint marked as Resolved 
                      Solved my problem Thanks mobikwik customer care.
                      Mobikwik customer support has been notified about the posted complaint.
                      Aug 20, 2020
                      Updated by Chandrakishor kazi                       7days complete but not refund my ammount Rs. 2818.51/- in my bank account. only Mobikwik show refunded but not refund. All Mobikwik dada and my bank data screenshot attached herewith.

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                        M
                        Mohanraj Kandasamy
                        Aug 18, 2020
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                        Refund amount airtel payment bank account
                        Mobikwik customer support has been notified about the posted complaint.
                        Aug 18, 2020
                        Updated by Mohanraj Kandasamy                         Refund amount airtel payment bank

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                          B
                          Butter Thief
                          Aug 17, 2020
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                          Address: No.4/227, road street manguppam rathinagiri post Ranipet pin:-632517

                          Made ICICI credit card payment on 1st August 2020 of amount Rs. 6201. They told me the payment failed after few days and the amount will be refunded back in 7 to 10 working days. Till now the amount has not been credited back to bank account. Seeing reviews here that they are doing the exact same thing to many other customers. Do take action to refund the amount as soon as possible and prevent them from doing this to other customers in future. Attaching the app transaction screenshots.
                          Mobikwik customer support has been notified about the posted complaint.
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                            A
                            ananthu v a
                            Aug 17, 2020
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                            Resolved

                            Address: Good Earth Business Bay - #601, 6th Floor, Sector 58, Gurugram, Haryana - 122101

                            I paid my credit card bill of rs. 10000 through your app on 03/08/2020. But on 06/08/2020 the below attached message regarding 'refunded amount' message came, but the money not received yet. Sadly your customer care number is not useful for customers. What should i do now?

                            My refund order id: mbk[protected]
                            Aug 20, 2020
                            Complaint marked as Resolved 
                            I've contacted the mobiqwik team using [email protected] with the concerned issue. They contacted me back after 3 days and today 14 days after the transaction, i've got my refund.
                            Mobikwik customer support has been notified about the posted complaint.
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                              R
                              Rishikesh kumarvGupta
                              from Jamshedpur, Jharkhand
                              Aug 17, 2020
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                              Address: Jojobera camp near shiv mandir

                              Hello sir/mam
                              I was paid for credit card bill payment
                              Cost of 5970 but is on process now I got mail from mobikwik
                              But I didn't get any refund from mobikwik
                              I will attach the transfer details
                              Check it and help me out please
                              Thanks mobikwik team
                              Mobikwik customer support has been notified about the posted complaint.
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                                W
                                Web Tech Video Channel
                                Aug 17, 2020
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                                Address: 264,C.S.A. NAGAR COLONY DAROGA KHERA KANPUR ROAD LUCKNOW, SCOOTER INDIA LTD

                                Order Id: 5ad0cb3533362
                                amount deducted = 717.99/-
                                date 17 August 2020
                                Mobikwik customer support has been notified about the posted complaint.
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                                  S
                                  Sushil Kumar Dey
                                  Aug 17, 2020
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                                  Resolved

                                  Hello,

                                  Made ICICI credit card payment on 1st August 2020 of amount Rs. 34500. They told me the payment failed after few days and the amount will be refunded back in 7 to 10 working days. Till now the amount has not been credited back to bank account. Seeing reviews here that they are doing the exact same thing to many other customers. Do take action to refund the amount as soon as possible and prevent them from doing this to other customers in future. Attaching the app transaction screenshots.

                                  Regards,
                                  Sushil Kumar Dey
                                  Aug 18, 2020
                                  Complaint marked as Resolved 
                                  They refunded the amount, if they hadn't by now, was considering filing complaint in cyber cell for fraud. But no need now. The credit card bank would have charged me late payment charges if I didn't had spare amount to pay when mobikwik failed the original transaction, very bad credit card paying experience from them, customers beware and learn from this experience.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  View replies
                                  Mobilwik HDFC credit card payment not yet updated with the operators end . Operator reference number is given but credit card payment not yet done. Very bad experience this an amount of rs 25000 debited from my end . Paytm is the best for credit card payment they facilitate instant transfer.
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                                    S
                                    Shanmukhi Kovelamudi
                                    Aug 17, 2020
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                                    I have tried to recharge my airtel DTH today. My money got deducted and I received a deduction message which has been transferred to Gurgaon, Haryana. I need a refund or recharge.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      S
                                      Subhodip Singha
                                      from Dimapur, Assam
                                      Aug 17, 2020
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                                      Address: haryana

                                      I have recharge on this [protected] and [protected] number with top up of rs 74 two times with top up deduct ed on 16th August 2020 ko and didn't refund my total amount of rs 148 into my bank account and didn't registered my complaints from mobikwik app
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        S
                                        sathyasanta
                                        Aug 15, 2020
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                                        Address: Plot no 4 KG orchid A block F3 Ramakrishnanagar, 1st main road Adambakkam chennai 600088

                                        On 14.08.2020 i wanted to remit rs.980/- for the tamilnadu electricity board bill. There was a balance of more than 1000 rupees in my mobikwik. It asked my credit card details. I furnished all information. Rs. 980 is deducted from my credit card. Bu that amount was not debited in the electricity board account. St. 1. I would like to know why i was not allowed to use my balance in mobikwik? 1. Why i was not allowed to make use of the mobikwik balance? 2. Why the sum of rs.980/- paid through credit card has not remitted for the elecrticity bill?
                                        Please reply
                                        M. Sathyan ([protected]) e. Mail id. [protected]@yahoo.co.in
                                        Mobikwik customer support has been notified about the posted complaint.
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