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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 116

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R
Rish111jain
Sep 5, 2020
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On 01.08.2020 I wanted to done my recharge of 599 in reliance jio prepaid by flipkart mobikwik but my transaction is failed . My transaction I'd is RJ[protected] . From past one month I did not receive any payment .

Please refund my payment as soon as possible .

Thanking you
Sep 7, 2020
Complaint marked as Resolved 
There is no steps have been taken by the company . My transaction was failed on 01/08/2020 .Txn Ref ID is RJ616784397 . Company does not debit my 599 rupees in my account from more than a month . Plesase debit my rupees as soon as possible.
Mobikwik customer support has been notified about the posted complaint.
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There is no steps have been taken by the company . My transaction was failed on 01/08/2020 .Txn Ref ID is RJ[protected] . Company does not debit my 599 rupees in my account from more than a month . Plesase debit my rupees as soon as possible.

Did not receive payment of recharge - Comment #3731076 - Image #0
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    A
    [email protected]
    Sep 3, 2020
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    I have recharged my friend jio mobile no. of Amount 199 Rs. thorugh MobiKwik using debit card details.
    Amount 199 Rs have been deducted from my account But recharge not done. Mobikwik Please refund my amount.
    +1 photos
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      S
      Souravdash7
      Sep 1, 2020
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      I was paying to myntra using mobikwik.. But my money got stuck and neither was it paid to myntra nor ws it returned to me...
      Mobikwik customer support has been notified about the posted complaint.
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        C
        Chenna Bhargavi
        Aug 29, 2020
        Resolved
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        I have recharged to sundirect dth.. Transaction failed & money deducted. Still now no response from customer care, mail i'd...7days ago recharged. Still now i didn't got my refund. I want my money back.. Solve my issue
        Aug 29, 2020
        Complaint marked as Resolved 
        Not resolved my problem
        Mobikwik customer support has been notified about the posted complaint.
        Aug 29, 2020
        Updated by Chenna Bhargavi         See below image wtimes my money got deducted & does not refund back.solve my issue

        Aug 29, 2020
        Updated by Chenna Bhargavi         Sry 2times got deducted my money from my account..solve my issue..&does not recharged to tv
        Aug 29, 2020
        Updated by Chenna Bhargavi         I want my money back..wt nonsense is this..when will they refund my money back
        View replies
        Still now I did not got my refund back
        Reply
        Hi Mobiwik Team,

        On 27th November 2020 i had make electricity payment to MSEDCL through mobiwik using flipkart route. but till date payment not reflected in MSEDCL account so we request you to plese check in your side. where payment was stuck or if it is not done so please return to my account ASAP. i have also attach screenshot for your ref.

        Money deducted transaction failed - Comment #3772574 - Image #0
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          D
          Dib052
          Aug 29, 2020
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          Resolved

          I had paid bill of 3795.25 regarding my electric bill on 29th august. At first time after giving otp it's not succeeded but after second time when i tried it gets success but amount gets debited twice from my account. I want the refund of the extra payment that mobikwik is debited regarding this bill. My mobikwik wallet id is mpay. Me/[protected]. Here is some attached screenshots regarding the same
          +1 photos
          +1 videos
          Sep 3, 2020
          Complaint marked as Resolved 
          Resolved
          Mobikwik customer support has been notified about the posted complaint.
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            V
            Vishnu Prasad Unni
            Aug 28, 2020
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            I want to re fund my money
            Mobikwik customer support has been notified about the posted complaint.
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              P
              PRINCE SEPPANIAH
              Aug 28, 2020
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              Sir my number is cell number [protected].

              Unable to sign in to my Mobivik [protected] account. Disabled at any time. Sir please fix it. Sir please help me.

              I accidentally recharged to [protected] thinking it was my mobile number from my Mobivik account. I thought my mobile number was [protected] and recharged [protected] for 499Rs. I unknowingly thought it was my number and sent it to that cell number. Please refund the amount and send it to my Mobivic account. Thanks.
              Mobikwik customer support has been notified about the posted complaint.
              Aug 28, 2020
              Updated by PRINCE SEPPANIAH               Sir my number is cell number [protected].

              Unable to sign in to my Mobivik [protected] account. Disabled at any time. Sir please fix it. Sir please help me.

              I accidentally recharged to [protected] thinking it was my mobile number from my Mobivik account. I thought my mobile number was [protected] and recharged [protected] for 499Rs. I unknowingly thought it was my number and sent it to that cell number. Please refund the amount and send it to my Mobivic account. Thanks.
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                R
                Ritu Panwar
                Aug 27, 2020
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                Resolved

                Hi Mobikwik team,
                Please find the respective details and help me to short out this issue as soon as possible.
                I have been adding Rs. 9871 in my mobikwik wallet on 21.07.20, the same has been debited from my bank account but not credited into my mobikwik wallet.There has been showing a transaction decline error.
                I have filed complaint with the respective bank for the same.
                Thanks
                Ritu Chaudhary
                +1 photos
                Aug 27, 2020
                Complaint marked as Resolved 
                Email id
                Mobikwik customer support has been notified about the posted complaint.
                Aug 27, 2020
                Updated by Ritu Panwar                 I didnt get any update.
                Please resolve it as soon as possible.
                Sep 04, 2020
                Updated by Ritu Panwar                 Could you please resolve my problem?
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                  F
                  Farha Fathima
                  Aug 27, 2020
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                  I paid electricity bill but it failed but amount is deducted from bank and not refunded.. No one will trust again plz return my money
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                    B
                    Bhanwarlalsaini
                    from Noida, Uttar Pradesh
                    Aug 26, 2020
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                    Address: [email protected]

                    I had paid credit card bill Rs 30325/- but next day msg came that it has failed payment will refund in your account but since last two days it is not credited.
                    +1 photos
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                      P
                      Purigali Aswathanarayanappa Nagendra
                      Aug 25, 2020
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                      Bajaj allianz igeneral insurance-pol. No. Og[protected]-00061734. Renewal premium of rs.7, 748/- paid on[protected] at 07:26am. Polyicy not yet renewed. I have received alert messages from bajaj allianz general insurance co for renewal of the abovesaid policy. What is the status.
                      Mobikwik customer support has been notified about the posted complaint.
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                      Order No.MBK[protected]
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                        S
                        Santsoh Rajbhar
                        Aug 25, 2020
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                        Address: Good Earth Business Bay - #601, 6th Floor, Sector 58, Gurugram, Haryana - 122101, India

                        Hi
                        I transferred money from mobikwik wallet to bank account on 20/08/2020 but till date i have not received money in my bank account i also raised complaint from mobikwik wallet but no response received yet. Please look into this. Ticket#15922550
                        Mobikwik customer support has been notified about the posted complaint.
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                          M
                          Munaf Qureshi
                          Aug 25, 2020
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                          Sir I pay the electricity bill on 24th August 2020 by mobiwik site. But bill is not paid and amount of ₹6566.25 deducted from my bank account. I request you please refund my money .
                          Bill consumer No.[protected]*4
                          Name on bill:Abdul Rashid Qureshi.
                          Due date : 26/08/2020.
                          Mobikwik customer support has been notified about the posted complaint.
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                            9
                            908240sourav
                            from Bengaluru, Karnataka
                            Aug 23, 2020
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                            Hi team my mobikwik account is showing user is disabled after entering otp. On 05.08.2020 @[protected], customer care confirmed with his/her manager that my account will be unlocked in max 24 hours. But my account is still locked! I have almost 1000 supercash balance and getting expired. Regards sourav dutta [protected]
                            Mobikwik customer support has been notified about the posted complaint.
                            Aug 23, 2020
                            Updated by 908240sourav                             My Account has been blocked from last 2 months, even after several follow up.
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                              S
                              Santosh Gite
                              Aug 20, 2020
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                              Dear Sir

                              I was done money transfer from last three days but transaction not done on hdfc credit card

                              I had discussed this issue with bank, telling that problem is with mobikwik

                              Please resolve this issue why this transaction not done
                              Mobikwik customer support has been notified about the posted complaint.
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                                B
                                Biraj Dhar
                                Aug 19, 2020
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                                I have initiated payment amount of Rs.1045.15 dated 18.08.20 for Assam electricity bill but the payment is not successful. Till now amount is not refunded. Please help
                                +1 photos
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                                  C
                                  Chandrakishor kazi
                                  Aug 19, 2020
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                                  Resolved

                                  I pay credit card bill but not paid transaction is faild Transaction id MBK[protected] dt 13 aug 20 but not refund my wallet or bank account only show refunded but not refund my ammount and not any service centre take action till to date.
                                  +2 photos
                                  Aug 20, 2020
                                  Complaint marked as Resolved 
                                  Solved my problem Thanks mobikwik customer care.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Aug 20, 2020
                                  Updated by Chandrakishor kazi                                   7days complete but not refund my ammount Rs. 2818.51/- in my bank account. only Mobikwik show refunded but not refund. All Mobikwik dada and my bank data screenshot attached herewith.

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                                    M
                                    Mohanraj Kandasamy
                                    Aug 18, 2020
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                                    Refund amount airtel payment bank account
                                    +4 photos
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Aug 18, 2020
                                    Updated by Mohanraj Kandasamy                                     Refund amount airtel payment bank

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                                      B
                                      Butter Thief
                                      Aug 17, 2020
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                                      Address: No.4/227, road street manguppam rathinagiri post Ranipet pin:-632517

                                      Made ICICI credit card payment on 1st August 2020 of amount Rs. 6201. They told me the payment failed after few days and the amount will be refunded back in 7 to 10 working days. Till now the amount has not been credited back to bank account. Seeing reviews here that they are doing the exact same thing to many other customers. Do take action to refund the amount as soon as possible and prevent them from doing this to other customers in future. Attaching the app transaction screenshots.
                                      +4 photos
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                                        A
                                        ananthu v a
                                        Aug 17, 2020
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                                        Resolved

                                        Address: Good Earth Business Bay - #601, 6th Floor, Sector 58, Gurugram, Haryana - 122101

                                        I paid my credit card bill of rs. 10000 through your app on 03/08/2020. But on 06/08/2020 the below attached message regarding 'refunded amount' message came, but the money not received yet. Sadly your customer care number is not useful for customers. What should i do now?

                                        My refund order id: mbk[protected]
                                        +1 photos
                                        Aug 20, 2020
                                        Complaint marked as Resolved 
                                        I've contacted the mobiqwik team using [email protected] with the concerned issue. They contacted me back after 3 days and today 14 days after the transaction, i've got my refund.
                                        Mobikwik customer support has been notified about the posted complaint.
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