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Updated: Dec 1, 2025
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Mobikwik reviews & complaints page 116

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L
LioneshMB
Sep 17, 2020
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Hello mobikwik,

I tried to transfer the amount of rs20000 along with the transaction of rs932 on september 10th and it still is in pending status. Please help me to resolve this issue. It’s a medical emergency. Attached is the screenshots for reference. Please contact me if you have anything to clarify. Please return the amount to the wallet.
Mobikwik customer support has been notified about the posted complaint.
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    M
    mike net
    Sep 16, 2020
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    Refund has been done from merchant but that amount not credited to wallet/bank

    Tx id: eakjno1luphiuh
    Name: sudhakar
    Mobile: [protected]
    Amount: 11720
    Merchant: happyeasygo
    Mobikwik customer support has been notified about the posted complaint.
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      K
      Kumar Dlan
      Sep 14, 2020
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      Dear sir my name is d l a nagendra kumar my wallet balance debited on 14/09/2020 of amount 24, 998 is not done by me. I need the amount to be refunded
      Mobikwik customer support has been notified about the posted complaint.
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        K
        Kumar Dlan
        Sep 14, 2020
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        Dear sir this is d l a nagendra kumar from my wallet an amount of 24, 998 deducted which was not done by me
        Mobikwik customer support has been notified about the posted complaint.
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          N
          NATUBHAI PARMAR
          Sep 13, 2020
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          Address: Ahmedabad ,india.

          I am complaining about the my transition form Axizs bank successful debited but not credited in my shipping jiomart transition kindly with your zaak epayment service
          Mobikwik customer support has been notified about the posted complaint.
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            M
            Mukulrtr
            from Pundri, Haryana
            Sep 11, 2020
            Resolved
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            Resolved

            I did a recharge of Rs.310 on 2nd september of my videocon dth id[protected] using mobikwik but the balance got deducted from my bank account and recharge got failed its been 8 working days i did not receive a single penny from you i want my money back so i done a recharge
            order id: 916ef131d361
            Tax Ref ID VID[protected]
            Sep 22, 2020
            Complaint marked as Resolved 
            complain not resolved yet
            Mobikwik customer support has been notified about the posted complaint.
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              A
              Amar Meher
              Sep 10, 2020
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              Mobikwik has illegally deducted rs.79/- from my wallet on 4.9.2020
              Mobikwik customer support has been notified about the posted complaint.
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                G
                Gurumoorthy Sivanesan
                Sep 9, 2020
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                Money not refund for the transaction made on 3ed sep 2020 for rs.8380. Please resolve this issue..
                Mobikwik customer support has been notified about the posted complaint.
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                  G
                  Gurumoorthy Sivanesan
                  Sep 9, 2020
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                  I made a payment of rs.8380 for tamil nadu electricity bill on 3rd sep 2020. I got a message transaction failure and money will return within 7 working days. So far not recieved. Please resolve the issue as soon as possible. Thanks
                  Mobikwik customer support has been notified about the posted complaint.
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                    M
                    Mukulrtr
                    from Pundri, Haryana
                    Sep 8, 2020
                    Resolved
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                    Resolved

                    I want to recharge my videocon dth but the balance got deducted from my bank account and recharge did not happen its been 9 days i want my money back so i can recharge my dth from any other source
                    Txn Ref ID VID[protected]
                    Sep 25, 2020
                    Complaint marked as Resolved 
                    i have not received any type of amount yet please do some
                    Mobikwik customer support has been notified about the posted complaint.
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                      R
                      Riteshsingh77
                      Sep 7, 2020
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                      I transferred wallet balance to bank account but not transferred from 7 days
                      Mobikwik customer support has been notified about the posted complaint.
                      Sep 07, 2020
                      Updated by Riteshsingh77                       Why it's happening
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                        E
                        Er John
                        Sep 7, 2020
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                        I added rs 6790 money today in my mobikwik account from credit card but on the same 80 0 rs deducted by saying bank transfer recovery. Pls help in this dispute because it deducts my 800 rs without any reason. I need my money back.
                        Mobikwik customer support has been notified about the posted complaint.
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                          A
                          Anukarsh Jaiswal
                          Sep 8, 2020
                          Resolved
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                          Resolved

                          I paid the electricity bill from flipkart app (mobikwik) on 3 september 2020. I paid 10806 rupees through debit card. But the transaction failed and the rupees were deducted from my debit card. Can you refund my money. Date- 2september. Distict- Sitapur.
                          Apr 20, 2022
                          Complaint marked as Resolved 
                          Resolved
                          Mobikwik customer support has been notified about the posted complaint.
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                            R
                            Rish111jain
                            Sep 5, 2020
                            Resolved
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                            Resolved

                            On 01.08.2020 I wanted to done my recharge of 599 in reliance jio prepaid by flipkart mobikwik but my transaction is failed . My transaction I'd is RJ[protected] . From past one month I did not receive any payment .

                            Please refund my payment as soon as possible .

                            Thanking you
                            Sep 7, 2020
                            Complaint marked as Resolved 
                            There is no steps have been taken by the company . My transaction was failed on 01/08/2020 .Txn Ref ID is RJ616784397 . Company does not debit my 599 rupees in my account from more than a month . Plesase debit my rupees as soon as possible.
                            Mobikwik customer support has been notified about the posted complaint.
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                            There is no steps have been taken by the company . My transaction was failed on 01/08/2020 .Txn Ref ID is RJ[protected] . Company does not debit my 599 rupees in my account from more than a month . Plesase debit my rupees as soon as possible.
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                              A
                              [email protected]
                              Sep 3, 2020
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                              I have recharged my friend jio mobile no. of Amount 199 Rs. thorugh MobiKwik using debit card details.
                              Amount 199 Rs have been deducted from my account But recharge not done. Mobikwik Please refund my amount.
                              Mobikwik customer support has been notified about the posted complaint.
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                                S
                                Souravdash7
                                Sep 1, 2020
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                                I was paying to myntra using mobikwik.. But my money got stuck and neither was it paid to myntra nor ws it returned to me...
                                Mobikwik customer support has been notified about the posted complaint.
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                                  C
                                  Chenna Bhargavi
                                  Aug 29, 2020
                                  Resolved
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                                  Resolved

                                  I have recharged to sundirect dth.. Transaction failed & money deducted. Still now no response from customer care, mail i'd...7days ago recharged. Still now i didn't got my refund. I want my money back.. Solve my issue
                                  Aug 29, 2020
                                  Complaint marked as Resolved 
                                  Not resolved my problem
                                  Mobikwik customer support has been notified about the posted complaint.
                                  Aug 29, 2020
                                  Updated by Chenna Bhargavi                                   See below image wtimes my money got deducted & does not refund back.solve my issue

                                  Aug 29, 2020
                                  Updated by Chenna Bhargavi                                   Sry 2times got deducted my money from my account..solve my issue..&does not recharged to tv
                                  Aug 29, 2020
                                  Updated by Chenna Bhargavi                                   I want my money back..wt nonsense is this..when will they refund my money back
                                  View replies
                                  Still now I did not got my refund back
                                  Reply
                                  Hi Mobiwik Team,

                                  On 27th November 2020 i had make electricity payment to MSEDCL through mobiwik using flipkart route. but till date payment not reflected in MSEDCL account so we request you to plese check in your side. where payment was stuck or if it is not done so please return to my account ASAP. i have also attach screenshot for your ref.
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                                    D
                                    Dib052
                                    Aug 29, 2020
                                    Resolved
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                                    Resolved

                                    I had paid bill of 3795.25 regarding my electric bill on 29th august. At first time after giving otp it's not succeeded but after second time when i tried it gets success but amount gets debited twice from my account. I want the refund of the extra payment that mobikwik is debited regarding this bill. My mobikwik wallet id is mpay. Me/[protected]. Here is some attached screenshots regarding the same
                                    +1 videos
                                    Sep 3, 2020
                                    Complaint marked as Resolved 
                                    Resolved
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      V
                                      Vishnu Prasad Unni
                                      Aug 28, 2020
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                                      I want to re fund my money
                                      Mobikwik customer support has been notified about the posted complaint.
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                                        P
                                        PRINCE SEPPANIAH
                                        Aug 28, 2020
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                                        Sir my number is cell number [protected].

                                        Unable to sign in to my Mobivik [protected] account. Disabled at any time. Sir please fix it. Sir please help me.

                                        I accidentally recharged to [protected] thinking it was my mobile number from my Mobivik account. I thought my mobile number was [protected] and recharged [protected] for 499Rs. I unknowingly thought it was my number and sent it to that cell number. Please refund the amount and send it to my Mobivic account. Thanks.
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Aug 28, 2020
                                        Updated by PRINCE SEPPANIAH                                         Sir my number is cell number [protected].

                                        Unable to sign in to my Mobivik [protected] account. Disabled at any time. Sir please fix it. Sir please help me.

                                        I accidentally recharged to [protected] thinking it was my mobile number from my Mobivik account. I thought my mobile number was [protected] and recharged [protected] for 499Rs. I unknowingly thought it was my number and sent it to that cell number. Please refund the amount and send it to my Mobivic account. Thanks.
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