Claimed

Mobikwik Complaints & Reviews

1
Last updated May 9, 2024
Complaints 7122
Resolved
858
Unresolved
6264
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mobikwik
Customer Service Contacts

Mobikwik Phone Numbers

Phone
+91 93 1392 5342
4536
3185
+91 94 6644 6644
2292
2244

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 120

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I have paid electricity bill for rs.2202/- but transaction failed and mobikwik said your amount is credited to your account after complained in help section and gave rrn number. But i contacted my bank they said amount not received and we cant do anything with this rrn number.

Now 11 days over even i have not received my refund.

My rrn number.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:thuthgrah, moga, punjab

My money is deducted but recharge not done..24 hours after recharge not done and can not refound money...customer care helepline not suport to me or not recive the call...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Room no 1 m.p Nagar dhorwada Dharavi mumbai -400017

Hi I was transferring the amount from [protected]-mobikiwki wallet to brother mobikiwki number but by mistake miss of one number it got transfer to wrong number on 31/05/2020 on 11:11:pm
To [protected] asraf mobile shop
Amount 9500 Rs
But the number it's not reachable when I m contacting to the customer care number they are not responding to issue so what should I do bcoz it's huge amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Good Earth Business Bay – #601, 6th Floor, Sector 58, Gurugram, Haryana 122101,

In the date 23rd january 2020 i noticed that an unauthorized transaction of amount 59000 happened from my sbi credit card. The details of transaction suggest that this transaction happened via mobikwik. Just few day before of the incident i have download the mobikwik app and add my credit card on there, but i did'nt make any kind of transaction from mobikwik. Therefore i hope that this transaction was unauthorized so i am requesting to refund...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chinnu2102
from Hyderabad, Telangana
Report
Copy

Pending refund of 5050

Address:Mumbai

Asked to register through the online in order to get the details of the company. After registering it showed 50rs will be deducted and i have given my bank details. They deducted total of 5050 from my bank. It happened on june 15 around 4pm. I called the customer. They said they will refund my amount within 24 hours and asked to enter the details in the link they provided. But 2 days gone still my money didn't got credited.
Below is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Puthekkattil house ATHANI PO THRISSUR

Please help me to get my fifty thousand rupees. I have lost fifty thousand rupees from my account when I was sending money to my brother's SBI account via mobikwik application on June 13 th, still not get the money. They're not responding. They don't care about others money, i want my money back. I'm very disappointed and anxious, I'm sleepless....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
laliteshwar prasad
Report
Copy

payment of rs.620/-to sbpdcl

Address:patna/ Bihar

Paying rs.620/- in favore of electricty bill on mobikwik. Ammount rs.620 /-
Was derducted from my account, but it is not paid to sdpcl electric bill. Required information as below.
Terminal id[protected]/june152020,
Trasiction no.-867705./ ammount rs.620/-
Please do the needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praveen venugopal
Report
Copy

fraud using mobikwik

I got a call stating that they are from naukri. They informed me that there is some technical issue regarding my registration with naukri and they are going to refund it. I checked truecaller to identify whether it's a genuine call and it was showing naukri. So i thought it's genuine and did what they asked. They told they will transfer amount to mobikwik. I don't have mobikwik wallet. So they told they will give an id and i could login through...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priya Chaudhry
Report
Copy

Non payment of bill after deducting money

I have made a electricity bill payment form mobikwik site on friday 5th june 2020 the money has been debited from my account but bill is not paid yet, no records of payment is shown after login....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kritya
from Mumbai, Maharashtra
Report
Copy

fraud transaction from my sbi credit card

I got a call from a person named ashok mehra claiming to be representative from sbi creditcard department.
He asked me to do online redemption of rewards point pending in my credit card that will encash my account with 9000.
When i proceeded as per his instruction, on the completion i suddenly received a message on my mobile that a huge amount rs. 77475 has been debited from my credit card.
And he disconnected the call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Today at 15.30 pm i made payment of rs. 74 for providing validity recharge for bsnl prepaid cell phone no. [protected] and remitted the amount by hdfc credit card and the ack number provided by you is mobikwik14684 on[protected]. Till now the bsnl prepaid cell [protected] has not been activated with the validity recharge and i have to visit a shop and get the validity done. How can you fraudulantly eat my money and has not provided the service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhishekh jha
from Gurgaon, Haryana
Report
Copy

mobikwik dmi finance loan one emi missing in statement already paid

I had taken a loan from dmi finance mobiwiki of rs 50, 000 whose emi started from may 19 and was supposed to be closed on april 20 but i am still getting message about the payment also when i downloaded the statement of loan one payment of june 2019 was missing i have attached the screenshot of the payment made on june.
I had also reported the issue with dmi finance executive on whatsapp and mailed to [protected]@dmifinance.in on...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Address:Mobikwik

Worst app for bill payments, i paid eb bill through mobiki app in upi option before 2 days of last payment date. The bill was not paid or the money wasn't credited back. 1st time, customer care said the money is credited back to my account after detailed enquiry. But wasn't credited to my account. Secondly, customer care said, they will refund on 7th to 10th day from payment date... What, if my eb connection gets disconnected in mean time......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:HNO-307/2 AGAS ,LOLIEM ,CANACONA GOA.403728

Mobikwik is showing user is disabled every time i try to login. I tried to login using my account email [protected]@gmailcom....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My user id is [protected] im unable to transfer money in my account as when im submitting the otp its nit getting submitted and no one is responding from mobikwik
Request you to look in these matter as soon as possible to avoid legal proceddings...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi my user id is [protected]
Im unable to transfer my money into my bank account when im entering the otp is not getting submiited
I have wrote to nodal officer also they are not responding
Request you to look in these matter as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Baratha Mani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unblock my user

Please unblock my user id
Mobile number [protected]
Mail id. [protected]@gmail.com
Regards
T barathamani...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mary Monisha
Report
Copy

Fraudulent transfer

Myself Monisha. 28/5/2020 at 3:00 Pm I got a call from a girl. she told me that she was calling regarding job interview. Since I was already searching for a Job, I used to get Job calls everyday for interview so I believed this call also. She told me that the registration fee will be Rs 49 and she gave me this link ( https://nakuriupdate.com ) . I have filled the form and then at the Payment page, it was clearly Rs 49. But I got a error at...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jamesmasih007
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Pending worth rupees 602

Address:2nd Floor, Orchid Centre, Golf Course Road, Sector 53 Gurgaon Gurgaon District Haryana
Website:www.mobikwik.com

Name: James Vipin Masih
Email id: [protected]@yahoo.co.in
Mobile: [protected]

I personally contacted mobikwik costumer support team through facebook several times from 24 may till today, but no proper response received from team. I've done 2 transactions on https://www.sastasundar.com using mobikwik wallet, and both transaction got failed. Under mobikwik transaction history also it is clearly visible, but mobikwik...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kalpitsme
Report
Copy

Money deducted but no service

I did my gas bill payment through mobikwik.
I added money from debit card but amount got deducted but no money is added to my account.
What to do...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy