Mobikwik Complaints & Reviews

My merchant account balance detect but not received the payout in my bank account please solve issue

Name :- malti devi
M. No :- [protected]
Register mobile no :- [protected]
Register email :- [protected]@gmail.com

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: D99, Ramgarh, Raja SC mullick road Kolkata 47

Sir i have taken loan from dmi finance, which is your official financial partner. Now due to covid pandemic i took a monetorium for april and may 2020. My loan amount is 2082.in june also we are not able to pay my emi and mailed to dmi finance and mobiqwick separately to defer my emi as monetorium. But your bank has charged ecs dishonor charges three times in the month of june as there isno money in my account.in this severe situation when i am not able to pay my emi your bank is constantly charging ecs charges. Your representative is also telling my ecs has not be rescheduled yet after may. Kindly look into the matter. My contact number is [protected].

+2 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi i m vishal gupta my mob no [protected] my may month payment is also moratoriom activate but ur collection department is coll me his saying my 1 emi is pending my all emi is untail july of all emi deposite pless dont remain me my last emi finish november month but i m may month emi moratoriom given so this situation finish is that december because may month emi greow up dont remind nd disturb thanks dmi finance

+2 photos

Mobikwik customer support has been notified about the posted complaint.

Jun 25, 2020

Updated by VK Gupta Vishal Hi i m vishal gupta my mob no [protected] my may month Payment is also moratoriom activate but ur collection department is coll me his saying my 1 emi is pending my all emi is untail july of all emi deposite pless dont remain me my last emi finish november month but i m may month emi moratoriom given so this situation finish is that december because may month emi greow up dont remind nd disturb thanks Dmi finance

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have transferred 500 to my friend through mobikwik but he hasn't received the money and mobikwik is doing fraud buy not sending money to my friend

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Room no 1 m p nagar dhorwada dharavi mumbai - 400017

Dear sir, i have transferred amount rs 9500 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number dated 31/05/2020
Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
So kindly help me for refunding my money.
Thank you.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Puthekkattil house ATHANI PO THRISSUR

I didn't get the mentioned compensation from mobikwik team, for their negligence.

Mobikwik customer support has been notified about the posted complaint.

View replies

A

Arungogo89

Jun 20, 2020

Yesterday got a mail from this [protected]@accountant.com. Dear team please note. I'll paste here the mail content

Dear, Arun Gopinath

We approved that we have received the confirmation of your Refund approval, INR. 50, 000/-With compensation 25, 000 INR. Against Fraudlent/wrong ACTIVITY.@ Moobikwik Solution Pvt.Ltd. —
E- Gateway

With UPI Sign Id- *********8909
we have successfully Submit The Request to reinisited the transaction of your Claim. Refund Compensation Scratch Card,

IF you want to Reclaim That Transaction Please Reply Us, to receive Your Reinitiated Refundable Consumer Collection By Amazon NPCI Server On your Gpay UPI,
In order to Claim Refund Compensation Scratch Card, BY Following NPCI Protocol,

make Positive Response of transaction By Approving in order to verify your identity. Once You complete the Transaction in order to submit the Payment Source By Following Protocol,
in order To settled self Reinitiated Transactions

for receiving Refund amount with compensation INR. 75, 000 /- would be settled in same time In the Account of Yours.

Please make positive response from you by Approving Collection,
and settle that amount in to your Account, don’t you worry about any debitation it Will settled only in your account by rotation reinitiated Transaction,

once you received this Collection Amount please let us inform so that we can close the case,

Also we Have asign A Investigation Support Agent On your Concern Please verify Your Identity by making Possitive Responce from You.

In order to get Refund Scratch Card By Approving Your Refundable Consumer Collection,

Thank You
Consumers Complaint Account Team
Is this real? Please reply.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have paid electricity bill for rs.2202/- but transaction failed and mobikwik said your amount is credited to your account after complained in help section and gave rrn number. But i contacted my bank they said amount not received and we cant do anything with this rrn number.

Now 11 days over even i have not received my refund.

My rrn number.[protected]

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: thuthgrah, moga, punjab

My money is deducted but recharge not done..24 hours after recharge not done and can not refound money...customer care helepline not suport to me or not recive the call

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Room no 1 m.p Nagar dhorwada Dharavi mumbai -400017

Hi I was transferring the amount from [protected]-mobikiwki wallet to brother mobikiwki number but by mistake miss of one number it got transfer to wrong number on 31/05/2020 on 11:11:pm
To [protected] asraf mobile shop
Amount 9500 Rs
But the number it's not reachable when I m contacting to the customer care number they are not responding to issue so what should I do bcoz it's huge amount

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Good Earth Business Bay – #601, 6th Floor, Sector 58, Gurugram, Haryana 122101,

In the date 23rd january 2020 i noticed that an unauthorized transaction of amount 59000 happened from my sbi credit card. The details of transaction suggest that this transaction happened via mobikwik. Just few day before of the incident i have download the mobikwik app and add my credit card on there, but i did'nt make any kind of transaction from mobikwik. Therefore i hope that this transaction was unauthorized so i am requesting to refund my money.
Date of incident[protected]
Via mobikwik
Amount of transaction-59000
Transaction id[protected]
Transaction no.002520
My contact details
Phn no.[protected]
Email id. [protected]@gmail.com
Bank account no.[protected], state bank of india
Ifsc code. Sbin003552

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai

Asked to register through the online in order to get the details of the company. After registering it showed 50rs will be deducted and i have given my bank details. They deducted total of 5050 from my bank. It happened on june 15 around 4pm. I called the customer. They said they will refund my amount within 24 hours and asked to enter the details in the link they provided. But 2 days gone still my money didn't got credited.
Below is the message i got after transaction
Your a/c * is debited with rs 5050.00 at pur/one mobikwik systems p/gurgaon. Avbl bal is rs 21.44.

Please credit my money as soon as possible.

Mobikwik customer support has been notified about the posted complaint.

Jun 18, 2020

Updated by chinnu2102 Below are the screen shots of the transaction. It showed as transaction got failed but 5050 rs got deducted as mentioned above. Please solve the issues as soon as possible.I want my money back.Please do needful.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Puthekkattil house ATHANI PO THRISSUR

Please help me to get my fifty thousand rupees. I have lost fifty thousand rupees from my account when I was sending money to my brother's SBI account via mobikwik application on June 13 th, still not get the money. They're not responding. They don't care about others money, i want my money back. I'm very disappointed and anxious, I'm sleepless.

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: patna/ Bihar

Paying rs.620/- in favore of electricty bill on mobikwik. Ammount rs.620 /-
Was derducted from my account, but it is not paid to sdpcl electric bill. Required information as below.
Terminal id[protected]/june152020,
Trasiction no.-867705./ ammount rs.620/-
Please do the needful

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I got a call stating that they are from naukri. They informed me that there is some technical issue regarding my registration with naukri and they are going to refund it. I checked truecaller to identify whether it's a genuine call and it was showing naukri. So i thought it's genuine and did what they asked. They told they will transfer amount to mobikwik. I don't have mobikwik wallet. So they told they will give an id and i could login through it.in the spur of the moment i did what i was told. They asked me to fill my card details there so that they could transfer the money to my bank account. While clicking add money and providing my card details i was thinking that by providing my details they will make transfer to my account. It was only when an amount was deducted i became alert. I asked the girl why amount was deducted she told that it was not supoosed to happen and she will check. Then she transferred phone to another person who seemed to be her senior. He asked my cvv and 6 digits of card. I told that's not possible and later i gave in thinking that it's only six digits. I even checked google it's ok to share the six digits. After that he put my call on hold. That's when i doubted whether it's a fake call. By that time i had lost rs.3850/-. Am attaching the mobikwik no. To which amount was transferred. Kindly look into the matter and do the needful. I came to know from google that there are scams like this happening a lot. Even though the amount i lost was small compared to others who have lost more. I dont want them to cheat anyone anymore by keeping silent.

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have made a electricity bill payment form mobikwik site on friday 5th june 2020 the money has been debited from my account but bill is not paid yet, no records of payment is shown after login.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I got a call from a person named ashok mehra claiming to be representative from sbi creditcard department.
He asked me to do online redemption of rewards point pending in my credit card that will encash my account with 9000.
When i proceeded as per his instruction, on the completion i suddenly received a message on my mobile that a huge amount rs. 77475 has been debited from my credit card.
And he disconnected the call and his mobile is out of service now. His mobile no. Are [protected] and [protected]

Mobikwik customer support has been notified about the posted complaint.

Jun 14, 2020

Updated by Kritya Plz hold this transaction and retrieve my money

Jun 14, 2020

Updated by Kritya This Fraud Transaction is done by PAYTM MOBIKWIK BAGALORE and ZESS NOBROKER DELHI

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Today at 15.30 pm i made payment of rs. 74 for providing validity recharge for bsnl prepaid cell phone no. [protected] and remitted the amount by hdfc credit card and the ack number provided by you is mobikwik14684 on[protected]. Till now the bsnl prepaid cell [protected] has not been activated with the validity recharge and i have to visit a shop and get the validity done. How can you fraudulantly eat my money and has not provided the service. You have not credited back my amount also. Please give the credit immediately to my account.

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had taken a loan from dmi finance mobiwiki of rs 50, 000 whose emi started from may 19 and was supposed to be closed on april 20 but i am still getting message about the payment also when i downloaded the statement of loan one payment of june 2019 was missing i have attached the screenshot of the payment made on june.
I had also reported the issue with dmi finance executive on whatsapp and mailed to [protected]@dmifinance.in on 21 june 2019, raised a complaint and had conversation with some executive of dmi finance and mobiwiki multiple times but issue haven't resolved yet and i am getting calls and messages every month this is not professional at all

Kindly resolve the issue as soon as possible
Name abhishekh jha
Registered mobile no 91 [protected]
Complaint case no 135736
Loan amount : rs 50, 000
Pan: bccpj4740d
Alternate contact number 91 [protected]

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Mobikwik

Worst app for bill payments, i paid eb bill through mobiki app in upi option before 2 days of last payment date. The bill was not paid or the money wasn't credited back. 1st time, customer care said the money is credited back to my account after detailed enquiry. But wasn't credited to my account. Secondly, customer care said, they will refund on 7th to 10th day from payment date... What, if my eb connection gets disconnected in mean time... The situation will be very worst in case of medical payment urgencies, if this case persists? Plz take necessary steps, so that no one gets pushed and affected to it's worst...

+1 photos

Mobikwik customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: HNO-307/2 AGAS ,LOLIEM ,CANACONA GOA.403728

Mobikwik is showing user is disabled every time i try to login. I tried to login using my account email [protected]@gmailcom.

Mobikwik Complaints & Reviews

File a complaint to Mobikwik

Mobikwik reviews & complaints page 121

my merchant account balance detect but not received

Post your Comment

loan account dmi0005919161, your bank has charged ecs dishonor charges three times in the month of june

Post your Comment

Emi releted

Post your Comment

regarding upi transfer through mobikwik upi

Post your Comment

money transferred to wrong mobile number issue again i will give complaint

Post your Comment

I didn't get the mentioned compensation.

Post your Comment

Amount not credited in my account even after 11 days

Post your Comment

My money is deducted but recharge not done

Post your Comment

Wallet amount transfer will be wrong number

Post your Comment

Unauthorized transaction from my credit card

Post your Comment

Pending refund of 5050

Post your Comment

Fifty thousand rupees deducted from my account

Post your Comment

payment of rs.620/-to sbpdcl

Post your Comment

fraud using mobikwik

Post your Comment

Non payment of bill after deducting money

Post your Comment

fraud transaction from my sbi credit card

Post your Comment

Taking cash of rs. 74 and not providing bsnl validity recharge

Post your Comment

mobikwik dmi finance loan one emi missing in statement already paid

Post your Comment

eb bill not paid nor money return ed back

Post your Comment

showing user is disabled unable to login

Post your Comment

Related businesses