Mobikwik Complaints & Reviews

My emi of this july month has been deducted two times. Kindly do the needful at the earliest and return my money as soon as possible.

Thank you

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I purchased amazon voucher used supercash and debit card. Supercash is 14.79rs and other balance is 485.21.
First i used this both of super cash and debit card but it failed. But in my bank account debited my cash. After i purchased after sometimes then same issue available.
So in my bank account 485.21+485.21rupees debited. I checked history invoice is not available, i saw its a pg transaction.
Please refund my money as soon as possible.

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Jul 08, 2020

Updated by Athiralakshmi Mobikwik never take a action or refund my amount back.i need my money back.

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07.07.2020, i received a call from +91 [protected] at 14.03 pm. Told me that calling from shine.com and have vacancy and asked me to register and pay a fee of rs.10/- (Rupees ten only). As per his instruction i have started filling the registration details at the site. The site was showing only rs.10/- for payment. So i have made the payment from my credit card, with otp received from bank. For some time the site was not confirming the payment and he was asking me to re do the payment.

Below message from bank
Rs. 9, 851.00 spent on card xxxx on 07-jul-20 at mobikwik. Limit available=rs. 5, 354.07.

After sometime he again called me and told me that he is processing for refund and generated an otp for the rest balance i. E. 5354/-

Against rs.10/- approved i got message from bank that rs.9851.00/- debited on the card. Request not to settle this.

The payments routed through your site link. Mobikwik \.

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Rochak Bhardwaj

Jul 8, 2020

Mobikwik has been notified about the complaint. Still did not get any response from them.

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Hi sir regarding the amount is not credited in receivers wallet are in account. It has append on4/7/2020 but still it as not been cleared no response from mobwik also. Its very emergency amount. And also if we refund means it showing that no wallet balance then wre is my amount. Plz do the needful

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Address: 2064 Sobha amethyst Appartments kannemangala whitefield bangalore

Hai
On July 2nd I made a transaction of Rs665/- towards adding money to wallet and I got transaction failure message and I made second time I made it again for Rs 632/- and it is successful but both times amount was debited in my accoun.kindly pursue this case and revert back the amount of Rs665/- to my account at an early date.
Thanks,
Venkateswarlumakkapaty
[protected]
[protected]@yahoo.co.in.

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Address: Mobikwiki, guargon

Applied for a job on shine.com .. they want me to pay rs.20 as application fee. But amount deducted 1999rs as I got one time password... Next deducted 2999rs as I got one time password...

I am a physically challenged person ...
Help me in this regard ...

Thanks a lot sir ...

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Address: F-3 Kamla Nagar Agra-Pin282005

I had paid my post paid BSNL Mobile No.[protected] on dt 23/05/2020 (May 2020 bill) paid via payment Gateway for Rs.375.25 vide Transaction ID MK[protected] through mobikwik Wallet . Amount Rs.375.25 has been debited from my account but as per BSNL record payment has not received by BSNL and they have sent the reminder for may-2020 bill payment and add may bill amount in June-2020 bill. Kindly look into the matter and refund my amount Rs.375.25 immediately into my account.

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I transferred money from my wallet to bank, it shows pending status. What if someone needs it urgently. Resolve my query. Not able to place complain in help sec. Not anyone pick up calls.
Reg mon: [protected]

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Sir/Madam,

I am regular and prompt payer of EMIs since 20 years. And now due to this unfortunate Pandemic Covid-19 situation, my Business is obviously stopped due to lock-down announced by the Government. Due to this RBI has announced EMI Moratorium to the suffering Borrowers on March 27th 2020, which I opted, also an Extension for 3 more months till Aug 2020, for which also I have opted. Now the DMI Finance ECS has presented many number of times in the month of June 2020 in my account and bounced, which has affected my credit in my bank, also many many harassing calls over phones, also unlimited harassing auto-calls, messages, mails etc etc. I am feeling frustrated and depressed over this. If I was in a position to pay, I would have not opted for Moratorium. Now My bank has stopped me the NACH/ Cheque facility due to this. What do I do in such a crisis situation.
Kindly do the needful to give me sufficient time to repay the EMIs also refund the bounce charges also replace my credit with the bank.
Thanking You.
Ashok A Nittur
[protected]

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Card no. 5314...2964 dt.29.06.2020, time.16:29:21 jk bank credit card. Amount "9999". Please solve my issue as soon as possible.

With regards [protected]

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Address: Maharashtra

Hi,
Similar to the cases above, I have received the same fraud call from +91 [protected] and +91 [protected], where a person named "Divya Sharma" tried to abstract information related to CVV and OTP details. This was due to credit card points redemption which I unknowingly provided for 2 transactions (Rs.12810 each ). I reported this case to my bank SBI, and traced the UPI address to be of ZES*Mobikwik. Please take care of the clients who use your UPI, as the case has been registered with Police. Wen asked about the location, they mentioned Mumbai . If action is not taken soon, I have to sue the UPI as well as charge the people associated with it.

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Address: Delhi

I didn’t pay emi due to lockdown happened because of covid 19. But i was abused by customer care executive on not paying the payment

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Address: good earth business bay #601 6th floo r sector 58 Gurugram haryana

I have recharged a number [protected] on 17 june 2020 at 10:59 am. As it has already been 10 days still i haven’t got the benefits of recharge. I complained many times to mobikwik customer but they just say to wait for another 48 hours. I confirmed it from my airtel operator but they told me that they didn’t get any recharge request from mobikwik so i have to contact mobiwkik. A very annoying service has been rendered to me. Very frustrating i am regular user of mobikwik for recharge but now i am thinking of quitting this app further because service is so poor that they are unable to give any resolution in 10 days as i have sent the screenshot of the airtel number for airtel thanks app too but still they are not doing anything. Very bad experience

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My merchant account balance detect but not received the payout in my bank account please solve issue

Name :- malti devi
M. No :- [protected]
Register mobile no :- [protected]
Register email :- [protected]@gmail.com

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Address: D99, Ramgarh, Raja SC mullick road Kolkata 47

Sir i have taken loan from dmi finance, which is your official financial partner. Now due to covid pandemic i took a monetorium for april and may 2020. My loan amount is 2082.in june also we are not able to pay my emi and mailed to dmi finance and mobiqwick separately to defer my emi as monetorium. But your bank has charged ecs dishonor charges three times in the month of june as there isno money in my account.in this severe situation when i am not able to pay my emi your bank is constantly charging ecs charges. Your representative is also telling my ecs has not be rescheduled yet after may. Kindly look into the matter. My contact number is [protected].

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Hi i m vishal gupta my mob no [protected] my may month payment is also moratoriom activate but ur collection department is coll me his saying my 1 emi is pending my all emi is untail july of all emi deposite pless dont remain me my last emi finish november month but i m may month emi moratoriom given so this situation finish is that december because may month emi greow up dont remind nd disturb thanks dmi finance

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Jun 25, 2020

Updated by VK Gupta Vishal Hi i m vishal gupta my mob no [protected] my may month Payment is also moratoriom activate but ur collection department is coll me his saying my 1 emi is pending my all emi is untail july of all emi deposite pless dont remain me my last emi finish november month but i m may month emi moratoriom given so this situation finish is that december because may month emi greow up dont remind nd disturb thanks Dmi finance

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I have transferred 500 to my friend through mobikwik but he hasn't received the money and mobikwik is doing fraud buy not sending money to my friend

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Address: Room no 1 m p nagar dhorwada dharavi mumbai - 400017

Dear sir, i have transferred amount rs 9500 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected] due to mistake.
So, please refund this amount into my mobikwik account number dated 31/05/2020
Also, i had registered complaint at https://www.mobikwik.com/help, but still didn't get any response.
So kindly help me for refunding my money.
Thank you.

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Address: Puthekkattil house ATHANI PO THRISSUR

I didn't get the mentioned compensation from mobikwik team, for their negligence.

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Arungogo89

Jun 20, 2020

Yesterday got a mail from this [protected]@accountant.com. Dear team please note. I'll paste here the mail content

Dear, Arun Gopinath

We approved that we have received the confirmation of your Refund approval, INR. 50, 000/-With compensation 25, 000 INR. Against Fraudlent/wrong ACTIVITY.@ Moobikwik Solution Pvt.Ltd. —
E- Gateway

With UPI Sign Id- *********8909
we have successfully Submit The Request to reinisited the transaction of your Claim. Refund Compensation Scratch Card,

IF you want to Reclaim That Transaction Please Reply Us, to receive Your Reinitiated Refundable Consumer Collection By Amazon NPCI Server On your Gpay UPI,
In order to Claim Refund Compensation Scratch Card, BY Following NPCI Protocol,

make Positive Response of transaction By Approving in order to verify your identity. Once You complete the Transaction in order to submit the Payment Source By Following Protocol,
in order To settled self Reinitiated Transactions

for receiving Refund amount with compensation INR. 75, 000 /- would be settled in same time In the Account of Yours.

Please make positive response from you by Approving Collection,
and settle that amount in to your Account, don’t you worry about any debitation it Will settled only in your account by rotation reinitiated Transaction,

once you received this Collection Amount please let us inform so that we can close the case,

Also we Have asign A Investigation Support Agent On your Concern Please verify Your Identity by making Possitive Responce from You.

In order to get Refund Scratch Card By Approving Your Refundable Consumer Collection,

Thank You
Consumers Complaint Account Team
Is this real? Please reply.

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I have paid electricity bill for rs.2202/- but transaction failed and mobikwik said your amount is credited to your account after complained in help section and gave rrn number. But i contacted my bank they said amount not received and we cant do anything with this rrn number.

Now 11 days over even i have not received my refund.

My rrn number.[protected]

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 121

emi deducted two times

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Debited my bank account for voucher but didn't get it

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mobikwik false amount debited by fraud by shine.com

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amount is not credited in wallet mobwik

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Request for reverting the amount deducted twice

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Amount deducted from sbi bank

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Payment not received by BSNL of My mobile 9456617720 payment of may. Payment dt.23/05/2020

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Money wallet to bank transfer

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Moratorium Extension

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Fraud transaction in my credit card

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Credit Card Fraud with ZES*Mobkwik

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Abused by customer care agent

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Complain about no benefits received

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my merchant account balance detect but not received

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loan account dmi0005919161, your bank has charged ecs dishonor charges three times in the month of june

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Emi releted

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regarding upi transfer through mobikwik upi

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money transferred to wrong mobile number issue again i will give complaint

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I didn't get the mentioned compensation.

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Amount not credited in my account even after 11 days

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