Mobikwik Complaints & Reviews

My user id is [protected] im unable to transfer money in my account as when im submitting the otp its nit getting submitted and no one is responding from mobikwik
Request you to look in these matter as soon as possible to avoid legal proceddings

Hi my user id is [protected]
Im unable to transfer my money into my bank account when im entering the otp is not getting submiited
I have wrote to nodal officer also they are not responding
Request you to look in these matter as soon as possible

Please unblock my user id
Mobile number [protected]
Mail id. [protected]@gmail.com
Regards
T barathamani

Myself Monisha. 28/5/2020 at 3:00 Pm I got a call from a girl. she told me that she was calling regarding job interview. Since I was already searching for a Job, I used to get Job calls everyday for interview so I believed this call also. She told me that the registration fee will be Rs 49 and she gave me this link ( https://nakuriupdate.com ) . I have filled the form and then at the Payment page, it was clearly Rs 49. But I got a error at the payment page and have told her that I'am getting error and she told me that she asked me for the OTP and I have no Idea that they would take money using OTP and provided her my OTP. and then I got a Text from bank that Rs 10, 049 was deducted from my account. I NEED MY MONEYYY

Name: James Vipin Masih
Email id: [protected]@yahoo.co.in
Mobile: [protected]

I personally contacted mobikwik costumer support team through facebook several times from 24 may till today, but no proper response received from team. I've done 2 transactions on https://www.sastasundar.com using mobikwik wallet, and both transaction got failed. Under mobikwik transaction history also it is clearly visible, but mobikwik is not refunding my money.
Transaction done on 24 may and today is 01/06/2020. Almost 8 days gone, for failed unsuccessful transaction we get auto refund in 24 hours, but i've not received any refund till now. Kindly, refund balance to wallet.
Please find transaction details below:

Order amount 301x2: 602.

Paid to sastasundar transaction id: 0ef0a6fe-d[protected]b-46f8e48dc08c may 24, 2020 7:27pm order amount: 301.
Paid to sastasundar transaction id: b325b04b-8a0b-47e1-bd53-7a7cfb9a9757 may 24, 2020 9:02pm order amount: 301.

Both are failed transactions. Please find attached images for your reference.
Thanks

I did my gas bill payment through mobikwik.
I added money from debit card but amount got deducted but no money is added to my account.
What to do

As we were recharging our Airtel 9035637*** number on Flipkart recharge, were mobikwik asked otp of our bank we typed otp and sent, amount was deducted but the recharge was not done amount deducted is 399 by ZAAK EPAYMENT
So plz help us to refund our money

I have paid the payment 2times to msedcl but transaction failed and money my account is debited, when the money will be refund to my account.
Transaction date 26/5/2020

Up date mob. No [protected]

Money deducted from bank account but recharge not successful

I had taken a loan from mobikwik and from last 2 months i was unable to pay my loan amount and i have requested them for loan opt because of this lockdown.
But any how i manage the cash and i had paid the amount for 1 month and i'm ready to clear my due but there application is not accepting to complete the payment.
But whenever i get money in bank account they are deducting it and saying it as penalty.
So i need my extra money or do something to resolve it

Hello team,
I did 2 transaction of 20k each on 7th of mar 2020 to merchant muthooth finance. 1 transaction has been received by them and another one they have not received. I have raised many complaint with both parties and the mobikwik confirmed that trsaction is successful and contact merchant.
I did contacted them many times even they have confirmed that amount not received in their account. I got the email confirmation as well from them.
So now i did contacted and sent all the information to them and they are closing ticket's without the proper solution. Now where is my amount gone and stuck and who will refund this amount.
I appreciate please help me in resolving this issue because it's more than 2 months now and no resolution from mobikwik.

I have attached screenshot of transaction, ticket number screen shot and muthoot finance confirmation. Please help me on this.

Wrong recharge done on dated 21st May on an airtel prepaid no. of rs 149/-transaction id is MBK[protected]. kindly reverse the amount in mobikwik wallet. Thanks.

I had done a recharge of rs. 149 on my mobikwik app for my airtel number on 18 may 2020 around 10:30 am and money has been deducted from my bank account but recharge not done in my airtel number [protected]. And i had also emailed them but no response till now. I think mobikwik is not that good that i expected. Mobikwik has turned me down and disappointed me. I think it is a fraud company such thinks come to my mind.
Please mobikwik take some action and refund my money as soon as possible else i will not recommend my friends to use mobikwik again. I want quick response from you i[censored] really are a good company

Dear sir i have transferred amount 5000 to mobikwik wallet number protected in palace of mobikwik wallet number protected due to mistake.
So please refund this amount into my mobikwik account number protected
On connecting to that person is not responding by not picking up my call belonging to to bharuch gujarat state

Order no :[protected]a5f8c0de77a5
Also i had registered complaint atathttp://www.mobikwik.com/...

I recharge a phone operator bsnl from mobikwik rs 187 using debit card but the they said (mobikwik)said the recharge failure but my money is debit from my account after the says it refund to the bank but it didnt credit to my account

Dear Sir/Mam, please help me in this situation Mobikwik has made an unauthorized payment from my wallet amounting to Rs 20, 000 to some unknown merchant, they are not helping me just asking me FIR copies and all in this pandemic situation I have provided them the evidences also still they are not helping me with this matter

I didn't a recharge of rs.118 in bsnl through there mobikwik app and opted for the combo25 coupon which would give me rs 25 cashback but these cheaters didn't gave any cashback and are not even receiving my phone calls

Hi,
Irctc cancelled my ticket and issued refund on 2nd May, 2020. But mobikwik has not yet refunded to my wallet . Following up since 1 week but to no avail.

Dear sir / madam,

I have taken a loan from mobikwik and it's emi around 4000 per month.
Due to covid -19 i am job less from jan 2020. Every day they call me for emi and message, and email receiving from mobikwik.
I told them when i join my new company i will clear your dues.

Please help

Best regards
Anil rai