Mobikwik Complaints & Reviews

My money is deducted but recharge not done..24 hours after recharge not done and can not refound money...customer care helepline not suport to me or not recive the call

Hi I was transferring the amount from [protected]-mobikiwki wallet to brother mobikiwki number but by mistake miss of one number it got transfer to wrong number on 31/05/2020 on 11:11:pm
To [protected] asraf mobile shop
Amount 9500 Rs
But the number it's not reachable when I m contacting to the customer care number they are not responding to issue so what should I do bcoz it's huge amount

In the date 23rd january 2020 i noticed that an unauthorized transaction of amount 59000 happened from my sbi credit card. The details of transaction suggest that this transaction happened via mobikwik. Just few day before of the incident i have download the mobikwik app and add my credit card on there, but i did'nt make any kind of transaction from mobikwik. Therefore i hope that this transaction was unauthorized so i am requesting to refund my money.
Date of incident[protected]
Via mobikwik
Amount of transaction-59000
Transaction id[protected]
Transaction no.002520
My contact details
Phn no.[protected]
Email id. [protected]@gmail.com
Bank account no.[protected], state bank of india
Ifsc code. Sbin003552

Asked to register through the online in order to get the details of the company. After registering it showed 50rs will be deducted and i have given my bank details. They deducted total of 5050 from my bank. It happened on june 15 around 4pm. I called the customer. They said they will refund my amount within 24 hours and asked to enter the details in the link they provided. But 2 days gone still my money didn't got credited.
Below is the message i got after transaction
Your a/c * is debited with rs 5050.00 at pur/one mobikwik systems p/gurgaon. Avbl bal is rs 21.44.

Please credit my money as soon as possible.

Please help me to get my fifty thousand rupees. I have lost fifty thousand rupees from my account when I was sending money to my brother's SBI account via mobikwik application on June 13 th, still not get the money. They're not responding. They don't care about others money, i want my money back. I'm very disappointed and anxious, I'm sleepless.

Paying rs.620/- in favore of electricty bill on mobikwik. Ammount rs.620 /-
Was derducted from my account, but it is not paid to sdpcl electric bill. Required information as below.
Terminal id[protected]/june152020,
Trasiction no.-867705./ ammount rs.620/-
Please do the needful

I got a call stating that they are from naukri. They informed me that there is some technical issue regarding my registration with naukri and they are going to refund it. I checked truecaller to identify whether it's a genuine call and it was showing naukri. So i thought it's genuine and did what they asked. They told they will transfer amount to mobikwik. I don't have mobikwik wallet. So they told they will give an id and i could login through it.in the spur of the moment i did what i was told. They asked me to fill my card details there so that they could transfer the money to my bank account. While clicking add money and providing my card details i was thinking that by providing my details they will make transfer to my account. It was only when an amount was deducted i became alert. I asked the girl why amount was deducted she told that it was not supoosed to happen and she will check. Then she transferred phone to another person who seemed to be her senior. He asked my cvv and 6 digits of card. I told that's not possible and later i gave in thinking that it's only six digits. I even checked google it's ok to share the six digits. After that he put my call on hold. That's when i doubted whether it's a fake call. By that time i had lost rs.3850/-. Am attaching the mobikwik no. To which amount was transferred. Kindly look into the matter and do the needful. I came to know from google that there are scams like this happening a lot. Even though the amount i lost was small compared to others who have lost more. I dont want them to cheat anyone anymore by keeping silent.

I have made a electricity bill payment form mobikwik site on friday 5th june 2020 the money has been debited from my account but bill is not paid yet, no records of payment is shown after login.

I got a call from a person named ashok mehra claiming to be representative from sbi creditcard department.
He asked me to do online redemption of rewards point pending in my credit card that will encash my account with 9000.
When i proceeded as per his instruction, on the completion i suddenly received a message on my mobile that a huge amount rs. 77475 has been debited from my credit card.
And he disconnected the call and his mobile is out of service now. His mobile no. Are [protected] and [protected]

Today at 15.30 pm i made payment of rs. 74 for providing validity recharge for bsnl prepaid cell phone no. [protected] and remitted the amount by hdfc credit card and the ack number provided by you is mobikwik14684 on[protected]. Till now the bsnl prepaid cell [protected] has not been activated with the validity recharge and i have to visit a shop and get the validity done. How can you fraudulantly eat my money and has not provided the service. You have not credited back my amount also. Please give the credit immediately to my account.

I had taken a loan from dmi finance mobiwiki of rs 50, 000 whose emi started from may 19 and was supposed to be closed on april 20 but i am still getting message about the payment also when i downloaded the statement of loan one payment of june 2019 was missing i have attached the screenshot of the payment made on june.
I had also reported the issue with dmi finance executive on whatsapp and mailed to [protected]@dmifinance.in on 21 june 2019, raised a complaint and had conversation with some executive of dmi finance and mobiwiki multiple times but issue haven't resolved yet and i am getting calls and messages every month this is not professional at all

Kindly resolve the issue as soon as possible
Name abhishekh jha
Registered mobile no 91 [protected]
Complaint case no 135736
Loan amount : rs 50, 000
Pan: bccpj4740d
Alternate contact number 91 [protected]

Worst app for bill payments, i paid eb bill through mobiki app in upi option before 2 days of last payment date. The bill was not paid or the money wasn't credited back. 1st time, customer care said the money is credited back to my account after detailed enquiry. But wasn't credited to my account. Secondly, customer care said, they will refund on 7th to 10th day from payment date... What, if my eb connection gets disconnected in mean time... The situation will be very worst in case of medical payment urgencies, if this case persists? Plz take necessary steps, so that no one gets pushed and affected to it's worst...

Mobikwik is showing user is disabled every time i try to login. I tried to login using my account email [protected]@gmailcom.

My user id is [protected] im unable to transfer money in my account as when im submitting the otp its nit getting submitted and no one is responding from mobikwik
Request you to look in these matter as soon as possible to avoid legal proceddings

Hi my user id is [protected]
Im unable to transfer my money into my bank account when im entering the otp is not getting submiited
I have wrote to nodal officer also they are not responding
Request you to look in these matter as soon as possible

Please unblock my user id
Mobile number [protected]
Mail id. [protected]@gmail.com
Regards
T barathamani

Myself Monisha. 28/5/2020 at 3:00 Pm I got a call from a girl. she told me that she was calling regarding job interview. Since I was already searching for a Job, I used to get Job calls everyday for interview so I believed this call also. She told me that the registration fee will be Rs 49 and she gave me this link ( https://nakuriupdate.com ) . I have filled the form and then at the Payment page, it was clearly Rs 49. But I got a error at the payment page and have told her that I'am getting error and she told me that she asked me for the OTP and I have no Idea that they would take money using OTP and provided her my OTP. and then I got a Text from bank that Rs 10, 049 was deducted from my account. I NEED MY MONEYYY

Name: James Vipin Masih
Email id: [protected]@yahoo.co.in
Mobile: [protected]

I personally contacted mobikwik costumer support team through facebook several times from 24 may till today, but no proper response received from team. I've done 2 transactions on https://www.sastasundar.com using mobikwik wallet, and both transaction got failed. Under mobikwik transaction history also it is clearly visible, but mobikwik is not refunding my money.
Transaction done on 24 may and today is 01/06/2020. Almost 8 days gone, for failed unsuccessful transaction we get auto refund in 24 hours, but i've not received any refund till now. Kindly, refund balance to wallet.
Please find transaction details below:

Order amount 301x2: 602.

Paid to sastasundar transaction id: 0ef0a6fe-d[protected]b-46f8e48dc08c may 24, 2020 7:27pm order amount: 301.
Paid to sastasundar transaction id: b325b04b-8a0b-47e1-bd53-7a7cfb9a9757 may 24, 2020 9:02pm order amount: 301.

Both are failed transactions. Please find attached images for your reference.
Thanks

I did my gas bill payment through mobikwik.
I added money from debit card but amount got deducted but no money is added to my account.
What to do

As we were recharging our Airtel 9035637*** number on Flipkart recharge, were mobikwik asked otp of our bank we typed otp and sent, amount was deducted but the recharge was not done amount deducted is 399 by ZAAK EPAYMENT
So plz help us to refund our money