Mobikwik Complaints & Reviews

I had adding money of 590rs before 3 days to my mobikwik wallet... Money got deducted from my bank account but not transferred to wallet yet.. I had also registered complain nd report against them before 2 days but none have given any response to my issue.. I request them to transfer my money as soon as possible otherwise i will take strict action on this company very soon..

Thnk you

I had purchased 2 amazon gift cards total worth 664 rs on mobikwik today but still didn't get my amazon gift card and my bank has deducted that balance. First i had buyed a gift card worth 332rs but it didn't become successful then i buyed it again and didn't get that too but after this my bank deducted total 664 rs and i want a refund or my amazon gift card. Plz solve this problem as soon as possible.

While login it shows user disabled then how i will make the zip outstanding and mobikwik is charging penalty. After sending so many mail to their help desk regarding the problem but they are not taking any action to solve my problem. Till now my user is disabled. Mobikwik is charging penalty upon penalty and says that it will affect your cibil score.

‌ dear sir/mam,
‌on march 17th 2020 tried to purchase amazon gift card for 549 and applied supercash and paid rs 521.55 through debit card and filled in otp. Money has been deducted from bank account. I also complained in mobikwik customer support and my ticket id is 14203305 i didn't got any response from mobikwik. And i neither received amazon gift card nor any refund. I request you to refund or give amazon gift card as early as possible.
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On 15th march at 14.45 hrs a job service provider hariyana base company said name was "abroadjob" through my Aadhar card and my mobile number at the time of pay payment of registration charge it ruin my account within one minute two transactions happen the cheque numbers are
1.[protected]
2.[protected]
in description "ONEMOBIKWIKSYSTEMSPGURGAONHRIN-15/03/20 14:45:26/0655 & 14:45:26/0655
Photo attached

I was transfering a payment of 10000 inr yo my friends ACCOUNT but due to low internet speed transaction didn't complete but payment deducted from my account there's no history of This transaction in mobikwik app but it's in idbi app so I'm uploading that image i want to ask you to add a customer care service for mobikwik so we can tell our problems easily and ask for quick help thanks in advance

See i tried to purchase an amazon gift card from mobikwik on march 14th worth rupees 353. I did the transaction through debit card and when i filled in the otp i received a message from the bank that the money has been deducted but from the mobikwik side there was just constant buffering and after reopening the app i came to see that the transaction was in pending state earlier when some transaction went into a pending state it used to be cleared out on that very day but it's been 4 days now now so i request mobikwik to help me out i have not been able to raise a ticket on their app because transaction history is not showing there. My mobile no. Associated with the mobikwik is [protected]

I transfer a payment to my friend
It deduct from my account but not transferred into his account please reverse the amount in my account
Or complete the transaction but do it today or at least tomorrow it's urgent i borrowed this money i have to return it i need serious help from you there is no contact info or customer care no in mobikwik so didn't find a way to contact them help me thnks a lot

Team,

I have paid 02 credit card bills money also deducted and but credit card bills not paid.

My money of 18000 rs stucked in this wallet.

They are not giving impotatat on this.

I think they are not able to give the services.

Called on care number so much longer waiting for response.

Received a call from no [protected] friday 13th march 2020 stating online kyc update from the person by name rahul agarwal stating his id: ewe01055 sector 5 noida and his boss name is santosh subramanyam bearing id: bmk070749

Me by name srinivas. M lodging a complaint
During the due course of a conversation, he asked me to install the mobikwik app

I was shocked when i checked my bank balance after the conversation

He frauded with 2 transactions (A) 1026/- (B) 5000/-

Need the justice

Hi this is vishal, last night 14/03/2020 at around 2.56 till 4.10am i received an unauthorised otp's on my mobile numbers. ([protected] & [protected]). First thing i like to inform is i do not have an mobikwik wallet or account. So i would like to know how this otp's were generated on my mobile numbers. Do take necessary action and resolve this issue

Hi,
Ticket no.#14109242.
On 5th, march 2020, i want pay my credit card bill for rs.1726/- through mobikwik. Wallet balance is rs.9.69/.
To add money, i transferred rs.1719.11/- through upi. My account debited. But credit card was not credited and wallet balance also rs.9.69/- only.
Immediately i made compliant through 'help'.
There onward, i have not received any response. And it is showing 'in progress'.
How can i get money back..

Hi,
Ticket no.#14059403.
On 6th, i want pay my credit card bill for rs.11000/- through mobikwik. Wallet balance is rs.7/.
To add money, i transferred rs.10993/- through gpay. My account debited. But credit card was not credited and wallet balance also rs.7/- only.
Immediately i made compliant through 'help'.
There onwards, i have not received any response. And it is showing 'in progress'.
How can i get money back..

I have made 10000 rs from wallet to my citi bank on 3rd march but the amount is debited from wallet not credited into account. I have raised compliant using help button on 3rd march itself ticket number 14018239 still the issue not solved. I have checked with my bank also there is no issue from bank end.

I have tried to contact you via customer care no one picking call waited nearly 2hrs. I reported in twitter account also no one responding to my tweet.

Kindly do the needful asap basis.
Registered mobile number[protected]

Dear Sir,

Yesterday I did Reliance Jio recharge of Rs. 555/- for my wife number [protected] by Mobikwik app Rs. 555/- deducted from my Bank account but recharge not done. Since tried many times on customer care number of Mobikwik many times but no one is picking phone. Also I did report to Mobikwik helpdesk which complaint is still not been responded by Mobikwik helpdesk team.

It is my request to Mobikwik team please refund my money or make recharge to my wife number of Rs. 555/- which has been deducted from my bank account.
Otherwise I am going to file complaint to consumer forum of India regarding this cheating.

Regards,
Deepak
Registered mail id on Mobikwik App:[protected]@gmail.com
Registered Number on. [protected]

I made a recharge through mobikwik wallet vide transaction id: xxxxxxxxx2730 of rs.399 as on[protected]. The mobile number recharged is xxxxxx7692 idea. Total amount 399 (-) super cash applied 19.94=paid 379.06.

For that amount deducted from my card rs.379.06. But recharge is not successful. Supercash also not updated. History shows "paid from card (#orderid:xxxxxxxxx2730)".

Please refund my amount.

I have taken loan of 4000/- from wifi cash loan app..., while repaying the same amount today at 10/3/2020 through mobiwik transfer money got debited but didn't credit in wifi cash account... Even it is not reflecting in the transaction history, kindly solve the issue as early as possible, it is for medical purpose i opted for loan and want to continue transcations in future, which might make blacklisted...
Necessary action needed

Hi sir,
I paid my credit card bill payment of 2000 rs in which 1987 from my account and 13 rs from wallet in one transaction how ever my wallet amount of 13 rs was not debited from this transaction but 1987 rs was debited from my account when i logged a complaint with mobikwik they stated this transaction was successful if this is successful i want to know why my credit card bill was not yet processed and why 13 rs from my wallet amount was not yet debited and this transaction was not shown in the history aswell i need my 1987 rs to my account please help it's more than 8 days no resolution yet provided by mobikwik for tue ticket i have raised with them

Ticket #14001603
Upi transaction : rrn[protected]
Screenshot of my wallet history were there is no transaction about this on march 2nd 2020
Were mobikwik claims this transaction was successful but it doesn't appear in the history but credit card bill was also not processed by them

I have made my postpaid mobile bill using mobikwik and amount got deducted but i see there is no payment made against my number even after deducting the amount. I want to look into this and solve my issue. I have reached customer care manier times and i see no response and i have written this complain over the application and it's been 4 days no one is looking.

Hi,

On 21-feb-2020 in the last from 12 to 13 pm) hrs i got several message for fraud activity transaction and there is huge amount deducted from my account. Below are the details —

Card transaction fraud — card number (Citi bank — credit card)
Case no 0353 — 10 inr
Case no 0357 — 9999.00 inr
Case no 0358 — 19, 990.00 inr

Wallet transaction fraud —
5000 transferred to unknown number — [protected]
Then again 5000 transferred to unknown person lalu santra

I still didn't get my amount refunded, which was supposed to credited by 25-feb-20 but today is 27th now? Please tell me the reason why immediately n credit the amount before 4 pm today. My wallet is blocked so i cant check anything.
Resolve this is on highest priority.

Regrads,
Shailendra singh