Mobikwik Complaints & Reviews

I have done my transaction on 25th january 2020 today date is 3rd february 2020 i have raised complaint on 25th january 2020 till now it was not refunded very bad on mobikiwi app worst application. When it will be resolved. My ticket id. 13629060 i am trying to call coustomer care they not attending the calls atleast it's very urgent for me the money resolve my issue and refund my money back to my wallet or my account.

I recharged BSNL mobile prepaid no.[protected] for Rs1584/- through Mobikwik on 1st Feb 2020 at10.08 pm and transaction ID MBK[protected], due to wrong plan the amount not debited to mobile no. [protected].Even I went operator’s office that transaction ID [protected]amount Rs1584/-was rejected and shown to me, so irequest please credit to my credit card or to my vallet and intimate to my email ID [protected]@yahoo.com or send sms to mobile Regards Sagar

I did a trascation using mobikwik gateway using the Indane gas booking website https://www.lpgvitarakchayan.in/, I used internet banking option to pay the amount of 99.
Website: https://www.lpgvitarakchayan.in/
Ref No: [protected]
Tranasction Details: ZP59D7FB3C62AEC/ZAAKMOBIKWIK
Date: 01/02/2020
Amount Deducted: 9, 896.00

I am trying to contact customer care and they are telling to contact the vendor. The vendor is telling it the payment gateway fault. Please help me with this.

I have made a wallet to bank transfer on 25th jan 2020 and it was in pending status.
Raised issue in app, said will be refunded with 24-72 hours. It's been 6 full days and 1 more day for a week. Where is my money, refund my money now, this is really bad service.
No help inside the app.
Please resolve my issue asap.
Please contact me [protected]@gmail.com

Hello sir, on jan 29th 2020. I used mobikwik app to purchase amazon e-gift card worth 500inr. I used my debit card as a payment mode. Amount got deducted from my account. But still i have not received the gift card from mobikwik. I already raised a complaint on this. Already 3days over but no response from mobikwik. I am posting my transaction details below.
Order id-59d46e79b9a46
Complaint ticket no[protected]. Please solve this issue

I have taken loan of 5750/- from wifi cash loan app..., while repaying the same amount today at 31/1/2020 through mobiwik transfer money got debited but didn't credit in wifi cash account... Even it is not reflecting in the transaction history, kindly solve the issue as early as possible, it is for medical purpose i opted for loan and want to continue transcations in future, which might make blacklisted...
Necessary action needed

There was unauthorized transaction of rs. 1000 on vodafone on 14th jan 2020 from my wallet, i have not shared any details with anyone, mobikwik says no liability,
When i have not shared any details with anyone how can a transaction happen?
I am unable to get through customer care also,
They have many issues in system and they are saying no liability, it's a severe mental harrasment

Hello team,

Transaction reference id: 8f96b5de9e0e

I have done transaction mobikwik on jan 12th 2020 to book flight tickets on happy easy go. But transaction was failed and amount was deducted from my credit card. Rs 11, 295/- was not reverted so far.

Can you please check the same at your end and revert my amount at the earliest.

Thanks in advance.

Regards,
Reddy prasad.

Respected madam/sir,

Thank you for contacting one mobikwik systems private limited ("mobikwik").

We have taken note of the recent incidence (S) reported by you with respect to your mobikwik wallet account and or your payment instrument and the complaint reference number is : 13656487

We are deeply concerned by the seriousness of the said incident and are investigating them on priority basis the following details provided by you:

Amount: 1729.0

Transaction date: 28/01/2020 19:30:12

Card first 6 digits: 608143

Card last 4 digits: 8119

Description: amaunt 1729 for bajaj finance limited but not submit pement

Basis these details mentioned herein, our investigation team will investigate the same and will get in touch with you. We reserve the rights to seek additional information and or documents if any which will help us in our investigation.

We request you to kindly be patient and co-operate with us in our investigation.

Please do not share your mobikwik wallet password,
Credit/debit card pin, cvv and any other confidential information with anyone
Even if the caller claims to be an employee of mobikwik.

Thanks,
Team mobikwik

Sir aapne meri complent kaa kya kiya jvab de

On 24.01.2020 i had recharged for extension of validity for mobile no [protected] through mobikwik and my account was debited for rs 36/ for validity. But validiy not extended and message recd in the matter.
I sent mail to mobikwik as well as bsnl but neither got reply nor validity extended.
Tomorrow is the last day for validity extension otherwise mobile will be closed for incoming calls also.

Rs.300.0 paid via mobikwik to purhcase gift card for transaction id 5e2fb30846e0fb001c5c61a3. Updated wallet balance: 8.0. Not you? Report concern bit. Ly/helptct.
I had not authorised mobiwik to deduct my money from the wallet. I am a retired person a senior citizen. For me this is a big money. Please return asap.
Warm regards
Samir kumar mukhopadhyay
Email - [protected]@gmail.com
Cell - [protected]

A transaction happened on my wallet on Jan 27, 2020 at 9:57 PM IST stating "Purachsed Giftcard". It is not clear which giftcards were purchased. The transaction amount is INR 3621. Who did that transaction and how that happened? It seems someone fraudulently took away money from my wallet. Kindly investigate and get my money back.

I filed the complaint on Jan 27 on Mobikwik customer care as well. Today, when I tried to login and check the update I got the message that User is locked. There is something serious and fishy.

My mobile no. [protected] and email is [protected]@gmail.com. On 26/01/2020 from my mobikwik wallet 100/- is convert to flipcart gift card. I want to details who converted that. When i launched a complaint through my mobikwik account my account is made disabled and now i am unable to login my account in mobikwik apps. Please resolved the matter..

Today i paid my credit card bill to mobikwik wallet. As per they show paid bill pending and amount deducted my account.
My last due date are 28 jan 2020. If they didn't pay bill please refund my amount in my account right now.
I attached bill status.
In history it shows pending and invoice showing paid but sbi credit card payment not done yet.
Also i compliant about it but they only said wait 48 hours. After 48...

I tried to pay electricity bill through mobikwik app by debit card. Transaction failed and the amount deducted from bank. But i didn’t get refund. I called to their customer care number but they didn't attend my call. It is 2007 rupees. When i tried to request for refund the app says no transaction is done. Mobikwik is totally fraud. It is cheating app

I have transfer 9886/- to my bank a/c [protected] on 22nd jan 2020 butvit is pending status and complain to mobikwik but it is not still resolve complain ticket id is 13595142.
I am contacting to custumer care but call is not receiving anybody how can i reach to contact with mobikwik.
Pls do needful to resolve this problem as soon as possible.

I have raised two complaint related to transfer of money from wallet to bank with transaction amount of 24000 excluding service charge

The ticket numbers are 13594001 and 13594011

This is one of the worst company i have ever seen the complaint registered on[protected] even after 72 hours of time the issue is not resolved and customer service is so pathetic nobody lift the phone.

If this complaint not resolve within 1 day i will register a complaint in local police station claiming fraud

I transfered 2 times 10407+10407 including processing fess from my mobikwik wallet to my linked bank account on 22nd of january 2020 but wallet money is not credited to my linked bank account. I raised a complaint at mobikwik help centre in mobikwik application they said in case ur transfer is unsuccessful your money will be refunded back your wallet but still now money is not refunded back. (Complaint ticket no. 13594132, 13594128].

I have made two transactions on jan 22, 2019, from mobikwik wallet to my bank account and unfortunately, both transaction has failed. I have tried to reach customer support lots of time but nobody is there to address my query and in meanwhile i have raised respective tickets i. E. 13594008 and 13593934.

My transaction is still showing in pending status and i am now worried that when my amount will come back to me. It is now 3 days and there no response from mobikwik customer support team on my ticket status. My both the tickets are of transaction amount 20k.

I will highly grateful if you can provide some resolution to this issue on urgent basis.

Please respond to this request asap.

Regards,
Rakesh
[protected]

Sir mera aadhaar number[protected] hai or ye number kisi or ne kisi or account par kyc kar rakha hai please use dekhe or or uska kyc band kare or fraud hone se bachaye
Or mere account se kisi ne rs 29 fir 9029 ka fraud transaction kar liya hai mera contact number [protected] hai jo ki mobikwik pe registered hai ye fraud transaction[protected] ko 5:00pm ko hua tha or maine koi bhi transaction nhi kiya tha please mera paisa refund...