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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 130

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N
N Jadhav
from Mumbai, Maharashtra
Jan 26, 2020
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payment done but credit card payment not done yet

Address: Usha Plot no. 23 S.T.Colony, Near Katkarmal Rajarampuri Extn., Kolhapur, Maharashtra, 416008

Today i paid my credit card bill to mobikwik wallet. As per they show paid bill pending and amount deducted my account.
My last due date are 28 jan 2020. If they didn't pay bill please refund my amount in my account right now.
I attached bill status.
In history it shows pending and invoice showing paid but sbi credit card payment not done yet.
Also i compliant about it but they only said wait 48 hours. After 48...
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junais mp junais
Jan 25, 2020
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Address: Gurgaon, Haryana, 122101

I tried to pay electricity bill through mobikwik app by debit card. Transaction failed and the amount deducted from bank. But i didn’t get refund. I called to their customer care number but they didn't attend my call. It is 2007 rupees. When i tried to request for refund the app says no transaction is done. Mobikwik is totally fraud. It is cheating app
+1 photos
Mobikwik customer support has been notified about the posted complaint.
I have paid the tneb bill today by mobikwik app. The amount was deducted from bank account. but bill payment failed. Payment ID:MK[protected]. Please refund the amount RS. 1155.

cheating and fraud. I need refund - Comment #3637706 - Image #0
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    Lakhipal
    Jan 25, 2020
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    Address: Parasuram nagaria, Bijnor, Uttar Pradesh, 246701

    I have transfer 9886/- to my bank a/c [protected] on 22nd jan 2020 butvit is pending status and complain to mobikwik but it is not still resolve complain ticket id is 13595142.
    I am contacting to custumer care but call is not receiving anybody how can i reach to contact with mobikwik.
    Pls do needful to resolve this problem as soon as possible.
    Mobikwik customer support has been notified about the posted complaint.
    Today i paid my credit card bill to mobikwik. As per they show paid bill pending and amount Rs.5000 deducted my account.
    My last due date going to finish. If they didn't pay bill please refund my amount in my account right now.
    I attached bill status.

    imps transfer pending since 22nd jan 2020 - Comment #3636480 - Image #0
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      R
      Raghavcs
      Jan 25, 2020
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      Address: Sector 58, Gurugram, Haryana 122101, India., 122101,

      I have raised two complaint related to transfer of money from wallet to bank with transaction amount of 24000 excluding service charge

      The ticket numbers are 13594001 and 13594011

      This is one of the worst company i have ever seen the complaint registered on[protected] even after 72 hours of time the issue is not resolved and customer service is so pathetic nobody lift the phone.

      If this complaint not resolve within 1 day i will register a complaint in local police station claiming fraud
      Mobikwik customer support has been notified about the posted complaint.
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        S
        salaam kazi
        from Siddhapur, Gujarat
        Jan 25, 2020
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        Address: Navsari, Gujarat, 396445

        I transfered 2 times 10407+10407 including processing fess from my mobikwik wallet to my linked bank account on 22nd of january 2020 but wallet money is not credited to my linked bank account. I raised a complaint at mobikwik help centre in mobikwik application they said in case ur transfer is unsuccessful your money will be refunded back your wallet but still now money is not refunded back. (Complaint ticket no. 13594132, 13594128].
        +2 photos
        Mobikwik customer support has been notified about the posted complaint.
        I have been transferred of amounting Rs10000/- yesterday in my bank account [protected] Kodak bank but it's still showing in pending. Kindly do the needful action to refund in my mobikwik account. The details are given
        Name -Jeevan Lal dewangan
        Mobile number- [protected]
        I'd mail [protected]@gmail.com
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          R
          Jan 24, 2020
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          Address: Chennai, Tamil Nadu, 603103

          I have made two transactions on jan 22, 2019, from mobikwik wallet to my bank account and unfortunately, both transaction has failed. I have tried to reach customer support lots of time but nobody is there to address my query and in meanwhile i have raised respective tickets i. E. 13594008 and 13593934.

          My transaction is still showing in pending status and i am now worried that when my amount will come back to me. It is now 3 days and there no response from mobikwik customer support team on my ticket status. My both the tickets are of transaction amount 20k.

          I will highly grateful if you can provide some resolution to this issue on urgent basis.

          Please respond to this request asap.

          Regards,
          Rakesh
          [protected]
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            P
            Pawanhome9
            Jan 24, 2020
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            fraud transaction ke sambhand me

            Address: C256 LOKHANDWALA Andheri West Navi Mumbai, Mumbai 400053, India [email protected] 9000000045, Mumbai City, Maharashtra, 400053

            Sir mera aadhaar number[protected] hai or ye number kisi or ne kisi or account par kyc kar rakha hai please use dekhe or or uska kyc band kare or fraud hone se bachaye
            Or mere account se kisi ne rs 29 fir 9029 ka fraud transaction kar liya hai mera contact number [protected] hai jo ki mobikwik pe registered hai ye fraud transaction[protected] ko 5:00pm ko hua tha or maine koi bhi transaction nhi kiya tha please mera paisa refund...
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            R
            Rakesh199
            from Ahmedabad, Gujarat
            Jan 24, 2020
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            Address: One Mobikwik Systems Private Limited. Good Earth Business Bay #601 6th Floor Sector 58 Gurugram Haryana. 122101, Gurgaon, Haryana

            I transfered 11, 031.53 (10, 600 + 431.53 including processing fess) from my mobikwik wallet to my linked bank account on 22nd of january 2020 but wallet money is not credited to my linked bank account. I raised a complaint at mobikwik help centre in mobikwik application they said in case ur transfer is unsuccessful your money will be refunded back your wallet but still now money is not refunded back. (Complaint ticket no. #[protected] i found other people also posting complaint like this ^their money is deducted from wallet but not credited with their bank account.^ i am using mobikwik since 1 year but never happened like this. I dont know why this much bad happened with me and other users.in case anytime transfer got failed they will give instant refund but now our hard earned money is stucked with them. We are transfering our hard earn money from wallet to bank transfer feature by paying 4.07 % processing fees for our urgent work and our money is stucked like this with them. This is very disappointing. "mobikwik is the most trustworthy & useful application for our bill payments, recharges, money transfer, investments and for so many other features like supercash, discounts many more benefits, schemes, unique offers etc etc they provide to us but if things like this happen our trust will broke." expecting refund soon & good service in future. Thankyou.
            +2 photos
            Jan 27, 2020
            Complaint marked as Resolved 
            11, 031.53 Rs Refunded In My Wallet. Thanks Alot Team Members (Consumer Complaints + Mobikwik) .. God Bless All.. Trust Is Back For Mobikwik. I Got Refund Before Time Given At Help Centre... Whoever's Else Money Is In Pending Status Guys Keep Patience Your Money Is Safe It will Refund To You..
            Mobikwik customer support has been notified about the posted complaint.
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              Pawanhome9
              Jan 23, 2020
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              Address: C256 LOKHANDWALA Andheri West Navi Mumbai, Mumbai 400053, India [email protected] 9000000045, Mumbai City, Maharashtra, 400053

              Sir mera account se[protected] ko rs 29 fir 9029 cut gaya jabki maine koi transaction nhi kiya tha fir bhi mera mobile number [protected] hai jo mobikwik pe bhi registered hai sir mere saath fraud hua hai please meri help kare mera paisa lautae

              Pata nhi ye company kanha ye bhaut logo ke saath fraud kiya hai or wo apna name vinay agarwaal batate hai mobile number yhi hai unka [protected]

              Please meri help kare mera paisa wapas karwa de
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                M
                MAHESH 1260
                Jan 23, 2020
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                Address: Hyderabad, Telangana, 5000018

                Hi,

                I tried to transfer amount of 10000 with including transfer charges 10424.8 rs
                Through mobikwik app on jan-21-2020 but amount got deducted from my mobikwik wallet but the amount not credited into bank account which i was added.

                I has raised support ticket for to refund amount but i did not received money and even i did not get notifications status on my issue ticket from mobikwik team

                My ticket number : 13586483

                I tried to contact customer contact so many times but it is connected.

                I was held up to reach mobikiwik team

                Please any one can help how can do the action on this...??

                Thanks & regards
                Mantri mahesh
                Mobikwik customer support has been notified about the posted complaint.
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                  S
                  S C Panwar
                  Jan 23, 2020
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                  Address: Good Earth Business Bay,601,6th Floor, Sector 58, Pin-122101, Gurgaon, Haryana

                  An amount of rs.49980/- was made fraud through my debit card against txn. #242169 to mobikwik. I enquire immediately from bank and for stop the payment process. And i also contact the cyber crime br. Sector 36, noida and also file a complaint with police and fir no. 1032 dt[protected]. Cyber crime br. On inquiry from mobikwik, they reply that amount withhold and given a charge back id no.[protected] through which they have refunded the amount. But till date i. E. Today i have not received any amount in my account. I have also file a complaint in rbi complaint no. [protected] dated[protected].
                  Mobikwik customer support has been notified about the posted complaint.
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                    T
                    Thomasmat
                    Jan 23, 2020
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                    Address: Mumbai City, Maharashtra, 421306

                    22.01.2020, i received a call from +91 [protected] at 16.26 pm. Told me that calling from shine.com and have vacancy and asked me to register and pay a fee of rs.10/- (Rupees ten only). As per her instruction i have started filling the registration details at the site. The site was showing only rs.10/- for payment. So i have made the payment from my credit card, with otp received from bank. For some time the site was not confirming the payment and she was asking me to re do the payment.

                    Below message from bank
                    Your bank credit card xxx has been used for a transaction of inr 10, 000.00 on january 22, 2020; 16:38:47. Info: mobikwik \.

                    Against rs.10/- approved i got message from bank that rs.10, 000/- debited on the card. Request not to settle this.

                    Before this call i have got call from following numbers also.
                    +91 [protected]
                    +91 [protected]
                    The payments routed through your site link. Mobikwik \.
                    Mobikwik customer support has been notified about the posted complaint.
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                      B
                      Bhhaaskerr Rao
                      Jan 22, 2020
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                      amount deducted, but mobile recharge not done

                      Address: Bhavanipuram, 520012

                      Transaction number:
                      Upi/dr/[protected]/mobikwik/hdfc/mobikwikad/na

                      Recharged the mobile data on[protected] through mobikwik app with 399/-pack (Airtel to the mobile number: [protected]) amount deducted in my sbi account, but recharge was not done in [protected].
                      Plz rectify the problem as soon as early. Waiting for ur reply.
                      Thanks
                      Bhaskar, [protected]...
                      +1 photos
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                      Kasif Kashif
                      from Etawah, Uttar Pradesh
                      Jan 21, 2020
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                      Address: 282001

                      Mobikwik Wallet App's MaxGetMore is still disabled by Mobikwik We are not able to get benefits of MaxGetMore or Max_Get_More into Mobikwik App since last two years. I think Mobikwik's Customer Care Team's Representatives are also continuously ignoring or avoiding My Queries or Tickets regarding MaxGetMore or Max_Get_More related Queries since MaxGetMore was disabled by the Mobikwik. As everyone can see in Screenshot uploaded by me.
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                        ajain681
                        Jan 21, 2020
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                        Address: school road main bazar rani pali rajasthan, 306115

                        Dear sir madam my name is ankit jain
                        I have a mobikwik account and this account is non kyc account
                        My account liking number is [protected]
                        Email is ajain[protected]@gmail.com
                        I have a problem about my money
                        I have done a transaction with in this account by
                        My credit card to bank account transfer rs 30000
                        But your company lock my account and not send my money in my account
                        So can you tell me what can i do for my money
                        +1 photos
                        Mobikwik customer support has been notified about the posted complaint.
                        Jan 21, 2020
                        Updated by ajain681
                        Dear sir madam my name is ankit jain
                        I have a mobikwik account and this account is non kyc account
                        My account liking number is [protected]
                        Email is ajain[protected]@gmail.com
                        I have a problem about my money
                        I have done a transaction with in this account by
                        My credit card to bank account transfer rs 30000
                        But your company lock my account and not send my money in my account
                        So can you tell me what can i do for my money

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                          harish78698
                          Jan 20, 2020
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                          I have made a payment of 4260rs to wificash app through mobikwik. The amount got deducted from my bank account but it is not received by the merchant. The merchant is making me pay huge penalty for delayed payment but mobikwik is not responding to any calls.
                          The transaction details from my bank statement are as below
                          "20/01/2020 bil/onl/[protected]/one mobikw/10975170 dr. 4, 260.00"
                          Mobikwik customer support has been notified about the posted complaint.
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                            R
                            Roland94
                            Jan 18, 2020
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                            Address: 560043

                            Hi team, i have done the recharge to my airtel no. 8754*72,. For rs.219 the payment got dedcucted from the respective bank. But i didnt get any confirmation for the airtel or from mobikwik.. So kindly refund the deducted amount..

                            I contacted the airtel support, they confirmed that no transaction was done from any services (Mobikwik).

                            Transaction no.: mbk[protected]
                            +1 photos
                            Mobikwik customer support has been notified about the posted complaint.
                            My 10000 not credited to account and still showing pending

                            payment got deducted but recharge not done> mobikwik - Comment #3632493 - Image #0
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                              Arif Arman
                              Jan 18, 2020
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                              Address: Kolkata, West Bengal, 70009

                              I added money through the credit card two times 20000 and 23735 respectively in my mobikwik wallet. So i need to transfer the amount to my bank account. After transferring almost around 20000 my account has disabled. Now i have almost 23735 to my mobikwik wallet. I need my amount so badly.
                              It is so illegal that whenever they want they blocked user. Please unblock my account as soon as possible.

                              Mobikwik account email id [protected]@gmail.com
                              Mobikwik phone number [protected]
                              Mobikwik customer support has been notified about the posted complaint.
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                                S
                                satwik sahoo
                                Jan 18, 2020
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                                Address: Plot no. 444,rasulgarh,nuasahi, Khordha, Odisha, 751010

                                On december 31st i transfered my money from wallet to bank the money deducted but i didn't receive the money yet. Then i comained on their application they took 7-8 days for a reply and they said that my problem got solved bui i didn't received the money then again i registered a complaint on their application but it's been 10 days but i didn't receive any reply. So kindly please look after my complain
                                Mobikwik customer support has been notified about the posted complaint.
                                Sir we received a message on 13/1/2020 that ua account is debitted by some amount and amount was used by mobiwik systems P Rgurgaon
                                Sir so we wanted to know when we have not use this app for any purchase so how can we suffer by the loss of the amount through ua mobiwik app
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                                  Sai vinayp
                                  Jan 15, 2020
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                                  I am sai vinay i have done a transition on 12 jan 2020 at 1:30 and that transaction was amazon gift card purchase of 1300 and the amount was deducted from by bank was 1243.04 by the deduction of 56.96 of mobikwik super cash and have gave complaint to mobikwik customer care but they have said please wait for 24 hours your money will be credited but until now i cannot get my money and today was 15th jan 2020 please refund my amount as soon as possible and the order id:59becb6a08cb2.
                                  +1 photos
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