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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 131

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S
shal.jha
from Noida, Uttar Pradesh
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recharge done to wrong number

Address:Sector-73, 201301

Dear sir, i have transferred amount of 108 rs from my mobikwik wallet and bank to make a recharge for my JIO number. I faced several issues while recharging my number because of which number entered is wrong for one digit.I tried to call mobikwik customer care several Times but nobody responded.
So, please refund this amount into my mobikwik account number.
On contacting to that person is not responding by not picking up my...
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A
AKSHAT SHIRSAT
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction complete from bank to mobikwik but not reflected in requested wallet

Address:Bhavesvar Villa, Sec 5 karanjade, Raigad, Maharashtra, 410206
Website:Mobikwik.com

I tried to recharge my uts r-wallet for booking train ticket and used mobikwik for upi payment
The transaction was successful and money was deducted from my bank account but did not reflect in my uts r-wallet
I have also attached screenshot of the transaction from my google pay account and uts r-wallet that shows what i said above...😤😤
Please help me to get my money back or in the uts r-wallet......
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K
ksm123
from Mysore, Karnataka
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electricity bill amount not refunded

Address:# L77 1st stage kuvempunagar, Mysore, Karnataka, 570023

Electricity bill paid twice but amount not refunded to my bank account. On december 10 th 2019 i have paid the electricity bill. The amount has been deducted ffrom my bank account but not adjusted to electricity bill. I got the message that the amount is refunded but it is not reflecting in my bank account. I have enclosed the transaction id of the amount paid
Mk[protected]
Mk[protected]...
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G
Gagandeep1411
from Jammu, Jammu and Kashmir
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didn't receive 400 cashback

Address:New Delhi, Delhi

Hi,
My mobile no. Is [protected].
I booked a ticket on easemytrip.com and applied the coupon in which i was supposed to get ₹400 instant discount and ₹400 cashback from mobikwik’s side.
I got ₹400 discount but didn’t recieve the casback. I complained about this to easemytrip they said to complain about it to mobikwik and they are not accepting the calls. Please look into the matter. I would be thankful....
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B
badriabhamishra
from Kishanpur, Uttar Pradesh
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money not received

Address:CHATARIPUR, 221003

Someone sent me 2000 money on mobikwik app but at that time i had not created my account on mobikwik. Then can u tell me where did this 2000 go? He has sent and it is showing transaction successful but if i had not created the account then where will i receive those money?
Please help me and save that person's 2000 money.
Thank you in advance...
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G
gauravpawar95
from Gurgaon, Haryana
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harassment and abusive

I took a loan amount of 50000 from mobikwik boast loan facility my september emi was deducted payment made on 5 september 2019 through nach auto debit - 4, 726.00 rstransaction reference no
Ecsidr-bddminbfcad-kmb-tied658361
But not upadted by these thieves which has impacted my cibil score and mobikwik don't reply or recieve call and one fine day call for saying that my emi is not paid and they threaten and there caller are...
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E
ekams49
from Chennai, Tamil Nadu
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irctc refund not credited for gve

Address:A2/25,SOUTH MADA ST, SRINAGAR COLONY, SAIDAPET , CHENNAI , TAMILNADU, Chennai, Tamil Nadu, 600015

I booked tickets with irctc using mobikwik gateway for payments. Subsequently i cancelled the tickets. The following amounts for tickets cancelled by me have been refunded by railways but not credited to my bank account so far.

Pnr [protected] rs.360/-cancelled on 21.11.2019
[protected] rs. 680/-cancelled on 21.11.2019
[protected] rs.900/- cancelled on 21.11.2019
Received confirmation mails from irctc on...
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Deepak__Soni
from Narnaul, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobikwik is not refunding my money

Address:Address Good Earth Business Bay - #601, 6th Floor, Sector 58, Gurugram, Haryana - 122101, India, Mahendragarh, Haryana, 123001
Website:www.mobikwik.com

Dear sir/madam on 10th of december 2019 i had 152 rs mobiwiki wallet balance and 150 rs of supercash balance was there in my mobiwiki account (720#407). Basically you can say total wallet balance of rs 152+150=302 rs.
I have added rs 1189 from my mobiwiki upi to my mobiwiki wallet (Please see screenshots of both of my bank account passbook and mobiwiki transcton history) then after adding money i got an email from the mobikwik which...
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S
Setul Mishra
from Surat, Gujarat
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user id is disabled without any reason

Address:74 Vallabh Nagar flats, Bapunagar Charasta, Ahmedabad, Gujarat, 380024
Website:m.mobikwik.com

I was trying to do a irctc payment from my mobikwik account & all of a sudden the payment got deducted & than all of a sudden the account got disabled & the money got stuck & i've been trying to contact them but it seems like it's impossible to get hold of them. And there is no email regarding the disabled account in my mails. I am seriously concerned like why & what the hell is going on?...
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A
Arun Kumar Muloor
from Chennai, Tamil Nadu
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amount debited but not credited

Address:Muloor Udupi, Udupi, Karnataka, 574117

Added rs 9366.39 to your mobikwik wallet (Ref id: 599a03ae0a96e). New balance: rs 9366.39. Not you? Raise concern bit. Ly/helptct

This is d msg u had got... There is a reference number.. Just today on[protected] i used cash out app and transfered amount.. It is showed as transaction failed but amount is debited from my credit card but not credited to my account. Kinly clear the issue....
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A
Amaravathi Subramanyam
from Manuguru, Telangana
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amazon e gift card

Address:17/373 Bkm Street cuddupah, 516001

Hi sir i has purchased amazon e gift card in mobikwik from my hdfc credit card the transaction is completed in my bank account amount also debited by this transaction but it's not complete in mobikwik it's showing in mobikwik pending transaction, so this is my problem sir clear this problem..

My order id is : 5998d9f39adf8f
My mobikwik mobile no : [protected]...
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S
Sivabharath1
from Sivakasi, Tamil Nadu
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bank transfer pending

Address:N0 76 Mahathma Gandhi Nagar Venmanampudur Kadambathur, 631203

Sir i have send transaction to my relative but mobikwik is not able to send me transaction details my bank amount is debited but mobikwik transaction is showing pending when will transactions will done sir... Today two days finished but but not response.. Mobikwik customer service is also not giving a details about transaction please help me to the transaction...
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G
GKhanna17
from Mumbai, Maharashtra
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complaint against mobikwik

I had ordered from zomato on 1 December 2019 with order # [protected]. The money deducted from my mobikwik wallet but due to payment gateway failure, the transaction failed. After that I contacted to zomato customer care and they asked me to wait for 5-7days. Today once again I contacted zomato customer care and they told me that they have already initiated the refund. But no money has been credited to my wallet. I request please help me out....
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R
ram5555
from Pune, Maharashtra
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complaint against recovery team

Address:a/204 ,madhuvishwa society, near Periwinkle school, 411021

Hello sir/madam,
i have taken loan of rupees
40000 from you and i missed 1 emi because i had some financial issues and i got call from your recovery team they used dirty words while i am requesting them for time. [protected], [protected] this number used by your recovery agent and i will give you that recording also.please give me reply on the same otherwise, I will raise this issue in court....
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P
Pushparathinam
from Mumbai, Maharashtra
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wallet transfer issue

Address:Chennai, Tamil Nadu, 600088

I couldn’t able to transfer my money from mobikwik wallet to my bank account s also raised compliant but no reply at all. Very worst customer services and looting people’s hard earned money....
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I
irfan_1691
from Mumbai, Maharashtra
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credit card/fraud

Address:HANAMKONDA, Warangal, Andhra Pradesh, 506001

My wife is a credit card holder of rbl bank.

On 05/12/2019. She got a call, claiming to be from rbl bank.

The caller is providing all the details of the customer. Like name, card no. Dob etc.

That she is calling for rewardz points redemption. That today is the last date for redemption of the points.

After convincing my wife. Finally she convinced her not to tell the card no/cvv verbally...
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B
babaprateek11
from Mumbai, Maharashtra
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debit card

Address:Triveni nagar 1 near madhu girls hostal daliganj lucknow, Neat madhu girls hostal, Lucknow, Uttar Pradesh, 226020

Sir, i recharged around 11 o'clock yesterday and told that the recharge failed in mobikwik but the money has been deducted from our card.
Please refund my balance
Sir, i recharged around 11 o'clock yesterday and told that the recharge failed in mobikwik but the money has been deducted from our card. Sir, i recharged around 11 o'clock yesterday and tu...
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V
vaibhav74
from Patna, Bihar
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fraud mobikwik upi

Address:Bareilly, Uttar Pradesh, 243001

Hi there was fraud from mobikwik wallet rs10450 on 19 november 2019. Complained to mobikwik they reverted that has been serious matter. Also complained to police. Fraud was hdfc upi from mobikwik app. Mobikwik has not got the refund. Not been using mobikwik wallet from one year. Never received opt for transfer. Have not done what needed by them.
Vaibhav prasad
[protected]...
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M
mpr prasanna18
from Chennai, Tamil Nadu
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money theft from my wallet reg

Hi team,
My money 9500 in my wallet, unable to transfer to bank account due to incomplete kyc
Today i received a mail that unknown mobile number is added as my primary mobile number and after some time the total money wallet of rs.9500 has been transferred to unknown merchant.. Please assist on this.. As well mobikwik doesn't having any customers support for assistance..

Note : i send mail to support but no response...
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R
rpandey175
from Shahkot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water bill paid but operator did not received that payment

Address:144001

My transaction id is mk[protected] dt. 22/09/2019 paid rs. 4543/- water bill through this app and same was deducted from my icici bank but municipal corporation, jalandhar did not received any money. My water bill is still pending. Corporation told me go to mobikwik. Kindly solve my complaint and give benefit to me against my payment made to corporation through digital payment channel....
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