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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 137

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K
kiran1182
from Ahmedabad, Gujarat
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deducted money from account but not paid to electricity company

Address:B/33 PAVANDHAM SOCIETY NEAR SAMTA ROAD SUBHANPURA ROAD VADODARA -GUJARAT: 390023 , INDIA, Vadodara, Gujarat, 390023

They are cheater i have use mobikwik to pay mgvcl bill on 14/08/2019 they deducted money from my sbi account but don't pay bill to mgvcl.. I have raised complaint on 10/10/2019 but still i don't get any update from mobiqwik. They don't provide any mobile number so that we can discuss about problem. I think it is fake company i would like to request public to be aware of this company...
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M
Madhusudan Nandi
from Chennai, Tamil Nadu
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money deducted but ebay not paid

Hi,
The transaction orderid:594c69a36ac0e.
This was made for the electric bill payment on 13th oct 2019 of rs. 4794 in mobikwik website but the bill not paid and money deducted from my credit card. Such a bad service i have never seen. My bill not paid then where is my money?
Kindly check and refund the amount asap.
This is urgent.
I will make sure not to do any type of transaction in mobikwik. Such a...
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C
Charan Vfx
from Bengaluru, Karnataka
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payment refund problem

I made a payment of inr 9, 366 to my mobikwik wallet from my sbi credit card via cashout app, but it gave some error after successful payment. Amount got deducted from my account, but still wallet shows old balance 0.84ps, i have tried getting in touch with the customer care of mobikwik but no response whatsoever. But the history show the transaction id:594b9c98e949b, kindly look into the matter and resolve it. Thanks!

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J
Jaisoham
from Amravati, Maharashtra
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wallet to wallet transfer fraud

Address:B3/302 Antariksha housing co-operative society Udhyamnagar Pimpri Pune Maharashtra, Pune, Maharashtra, 411018

Hi,

Yesterday, i have made transaction of ₹5000 against order no. [protected]adda694443 to mobile [protected]. The requested amount ₹5000 is debited from my wallet however not credited to receiver. I have raised query against ticket#12529913 for refund of amount ₹5000 which was debited from my wallet.
Please initiate refund of ₹5000 asap.
Thanks,
Jaideep
[protected]...
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A
Arushi Mann
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my money got deducted and electricity bill not paid

My name is arushi mann.. Sir i was paying my electricity bill via mobikwik app on 11 oct 2019 which is 4992 rupees... And my balance was deducted from my account... But now the problem is my electricity bill still not paid.. And balance got deducted now its 12 oct 2019 and it is not paid yet... I was doing complaint so many times to mobikwik... But still my problem not solve.. Still they are not refunding my money.. I send them so many messages...
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G
GOINDI FAMILY
from New Delhi, Delhi
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foreclosure not updated in app

Address:B1/63/11 Sewak Park, 1st Floor Back Side, New Delhi, Delhi, 110059

Hi

I have been using mobiwik from 2 year i took a loan 2 time from mobiwik now i paid my all outstanding with his patner dmi finance and they gave me noc as well i shared that docs to mobiwik on 20sep 2019 continuous i was tracking and complaining about my app still showing i have loan kindly update in app same. But all the time i received its not the real time update kindly give us some time by give some time some time now...
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G
GEORGE ISSAC
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money lost while recharge

Address:Alappuzha, Kerala, 690503

I had tried to recharge my phone number [protected] through mobikwik on 10/10/2019 at 8.53 pm. Ruppes 123 is deducted from my sbi credit card account but number is not recharged. I have sent so many email to this mobikwik but no response from there side. So thats why i write my experience here.
I attach copy of bank statement with this.
Thank you....
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D
Dk1101
from Mumbai, Maharashtra
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money debit from my account

Address:Ranchi, Jharkhand, 834009

Today my bank account got debited by rs 8000 without any information. When i checked with my bank it showed as pos prch mobikwik[protected] [protected].
I neither have an account with mobikwik nor i have done this transaction. This is a fraudulent transaction. I have reported this crime to police and thus requesting you also to credit this amount back to the originating account. For any assistance kindly call me on my number mentioned...
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A
Arushi Mann
from Mumbai, Maharashtra
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transaction failed of electricity bill payment and money deducted

Address:Dhanbad, Jharkhand, 828109

Sir/mam i was paying electricity bill of 4992 and the transaction had failed and money is deducted... I am in big trouble... This money matters me... My father will punish me... Please help me i m in big trouble... Please solve it...
I belong from middle class family... My father is a guard... Please refund my money... Please

Account no[protected]
Ifsc code - pytm0123456
Txn ref no - mk[protected]...
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Address:2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, 122002

Dear sir,

I used mobikwik plat form for payment of rs 12, 900/- toward my citibank credit card bill on 4th oct 2019. Amount of rs 12900/- was credited to mobikwik account by my bankers axis bank vide transaction no mob/kz60240e5681/citibank credit card, dated 4th oct 2019. However the amount was not credited to citi bank for payment of my credit card bill.
I have raised the issue with mobikwik customer care vide ticket...
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A
Arushi Mann
from Mumbai, Maharashtra
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money deducted while paying electricity bill but not paid

Address:Dhanbad, Jharkhand, 828109

Sir/mam i was paying electricity bill of 4992 and the transaction had failed and money is deducted... I am in big trouble... This money matters me... My father will punish me... Please help me i m in big trouble... Please solve it...
I belong from middle class family... My father is a guard... Please refund my money

Account no[protected]
Ifsc code - pytm0123456
Txn ref no - mk[protected]...
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P
Prashantpvm
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reversal of money from wallet to source bank

Address:Gurgaon, Haryana

I have added 2800rs to my wallet from debit card.
Union bank of india
Ifsc:ubin0566454
Branch:raver
2800 rs added successfully to my wallet, then i intiated refund to source bank.
Then 2800rs deducted from wallet but not credited to source bank.
Ticket no:12507158

Please help me this money is for my exam fees btech
Your kindly...
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T
tmsravankumar
from Hyderabad, Telangana
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money not refunded to my bank account

Address:1/140 sadapuram, adoni mandalam., Kurnool, Andhra Pradesh, 518302
Website:www.mobikwik.com

Money not refunded to my bank account, three tickets are pending.

Tickets id: #[protected]Issue ticket)

Tickets id: #[protected]Issue ticket)

For another ticket to create, it is saying a pop up need to resolve the old ticekts first.

Payment order id's:

1. Bss[protected]

2. Mbk[protected]

3. Mbk[protected]

My recharge has failed...
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P
Prashantpvm
Dec 18, 2022
This thread was updated on Dec 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reversal of money from wallet to source

Address:Gurgaon, Haryana

I have added 2800rs in my wallet from bank. Then i intiated refund to source
Then 2800 deducted from my wallet but not received by source card
24 hours passed please help me
This money is for my exam fees
I stucked in a big problem
Please refund my money to source card
Ticket no:12487241
Order id:594630b9e4110
Source bank: union bank of india
Ifsc:ubin0566454
Branch:raver...
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S
Sajid629
from Mumbai, Maharashtra
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unblock my mobikwik

Address:7/h/13kasia Para Lane, Kolkata, West Bengal, 700017

My name is sajid ahmed. My problem is my security pin is blocked unblock you please fast it has been blocked for a long time i've been traying for a long time but if you can not unblock it, then do something for yourself. It was blocked 22nd march 6:20 pm please, try to unblock it as soon as you can. I'm having a lot of problems with this: i am not able to recharge and transition to b....
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S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited from my account but not credit to beneficiary account

Sir/madam, i use mobikwik upi link with sbi bank account for rs 25000 money transfer on 01oct19 at12:50pm. The same amount get debited from my account and not credit to beneficiary account. When i complain to mobikwik personal they told me they are not responsible for this, bank will solve your problem and bank also told they are not responsible for this type of issue, contact to mobikwik.
So i request to you please do the needful....
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N
NaikRajiv
from Pune, Maharashtra
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fraud transaction in wallet

Address:NYATI COUNTY ROAD, 411060

Date of incident - feb 2019
Description of the incident -

Hello sir,

This is rajiv naik. I was a customer mobilwik.

I would like to highlight a serious concern. Around 6 months back i have raised a fraud complaint through customer care of mobikwik. Till now nothing has been done.

Ticket no[protected]

Though i have never initiated some transactions, they happened...
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A
Anishravi
from Paravur, Kerala
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mobikwik wallet loan

Address:Manjalikkulam Road, Thiruvananthapuram, Kerala, 695033

I am one of the bajaj finserv emi card holder with, i made a mobikwik wallet transffer loan of rs-10, 000/- with number 6f4wltfb248243.

After that contacted bajaj customer, then only they informed wallet money can't be used for any purchases, can't transfer to bank, can't transfer to any wallet, can't transfer to any person, or even paying credit card payment or else.

It can only use to pay utility bills...br...
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M
Mohit8gupta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

follow up on complaint id 2461242

It’s been more than a month now, since i reported a fraud to mobikwik’s fraud and alert department. The very same day i got a reply that the amount will get refunded in 7-21 business days (Please see attached email). I have been chasing and asking for updates since a long time now but not getting any replies or updates except auto generated emails. I am even trying daily to talk to their customer care executive but they never pickup the...
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Address:641664

I made a payment of INR 20, 814 to my MOBIKWIK wallet from my SBI CREDIT CARD via CASHOUT APP, but it gave some error after successful payment. Amount got deducted from my account, but still wallet shows Old Balance 32.13. I have tried getting in touch with the customer care of MOBIKWIK but no response whatsoever. But The history show the transaction ID: 593e[protected] Kindly look into the matter and resolve it. Thanks!

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