Mobikwik Complaints & Reviews

My transaction was failed and money deducted from my account. I have submit complaint but one take seriously from mobikwik team not even replying on query from last 4 days.
I have lost 5000 for this app but still not got any update from customer care.

Dear user
Please dont used mobikwik app for any transaction,
There is better option like phonepe, paytm and service.

Thanks,
Atul patil
[protected]

Sir. The txn of Rs 10000.00 was made by me on 1.7.19 at 12.55 pm via mobikwik upi App [protected]@ikwik to transfer Rs 10000.00 from my sbi bank account number [protected] to my yes bank account number [protected] ifsc code YESB0000215.The txn was failed and not succefull from mobikwik wallet eventhough the amount of Rs 10000.00 is debited to my sbi account number [protected] videtxn id no.UPI/DR/[protected] dtd 1.7.19.also not credited to my yes bank account number [protected].I requested to sbi and yes bank customer care to book my complaint but they refuse to book and advise me to takeup the case with the concerened app authority from txn is made and failed.Hence i tequest you to take necessary action to resolve my case at the earliest.please help me. Thanking you. Pamnani.k.T

I had done payment of rs.955 toword madhya pradesh electricity board on26 june2019, which was deducted from my account but not reflected any where in mobikwik app. Since 6 days are over there is no response from mobikwik.

Please do the needfull as soon as possible

Details.
Prakhar vishwakarma
E-mail: [protected]@gmail.com

Yesterday (1.7.2019) i transferred ₹4600 from my mobikwik wallet to my sbi savings account but the money along with service charge that is ₹4779 has been deducted from my wallet but not credited to my bank account till now. Please look into the matter at the earliest.

Yesterday, i tried twice to send the money to my s/b ac but first the said amount was deducted from my wallet and after few seconds it came back to wallet. Again i tried but this time only the said amount deducted from wallet but not credited to my bank a/c.

Hi team, i have been using mobikwik wallet from last 3 - 4 years and have been raising complaints of incorrect deduction from my account however their has been no resolution.
My account is registered with phone no is [protected],
1000 rs has been deducted from my account status some transaction done in jan/feb 2017 which i am unable to understand,

I will raise this with banking ombudsman if this is not resolved,

Dear sir,

Myself ved prakash tripathi having account no. [protected] i had made a transaction of rs. 4900/- transaction id 4165_0619_[protected]_89050830 dated - 19.06.2019 from mobikwik vartul card to phone pe amount deducted from my account but transaction failed in phone pe account. So phone pe initiated refund and refunded as dated - 19.06.2019 3:59pm with refund transaction id : rep1906191556087491144222 but still not showing in my account.
Please resolve this issue.
I attached a screenshot of refund initiated with transaction id.

I applied redmi mobile in emi website last saterday i received call from them they told my all details and asked friest istamment in advance fst massage came by id flipcart (#) 156193 is your flipkart verification code the asked the code for transction and asked my debit ard no and otp for buing emi mobile in your website when i check the account its debited to mobikwik s27733684 28/06/2019 pos:mobikwik/new delhi/[protected] - 1, 150.00 (Dr)
I recieved call from [protected] now not picking the phone

Sir transaction no ecom[protected] mobikwik is fraud transaction by person yesterday 30/6/2019, time approx 05:00pm to 06:00pm.
So i request you to kindly please refund my money in my pnb account
So he call to my old father and get him otp and than deducted money from my account. I register fir in my nearest police station and i have avidence to my account details

Dear sir/madam,

This is to inform you that one of the guy was asking me the card details who told me that he is calling from mobikwik support center. I too provided him the card details and in few minutes an otp received showing me the transaction of rs.23998 on my scb credit card. He is a fraud person seeming to be a guy from mobikwik.
His mobile number is [protected].
Kindly hack the person and take action on him for doing forgery.

Regards,
Rajarajan mg
[protected]

I was ordering shoes from myntra for which i tried mobikwik for the first time ever as a payment gateway. The money from my mobikwik wallet got deducted so fast but my order was never placed in myntra. Now i want my refund as early as possible because i don't trust this app anymore. It wasn't a really good experiencing losing money just like that. I am attaching the transaction screenshot from the mobikwik app. I want to know when do i get the refund for my transaction.

A fraud transaction took place yesterday, using my debit card. I got a call from number [protected]. The person claimed that he was calling from the sbi group. He asked for the debit card number and the one time password. He told otherwise my card will get blocked so i gave my debit card number. When call was over, i got an sms from the bank, stating that a transaction of rs 5645 was made from my card towards mobikwik.com.

Dear sir,
I purchased a gift card of ₹2000 with order number: 5d17ae70c9e77c001e062a81
At 30.06.2019 but i didn't get code by message or mail and amount also deducted.. I tried lot of time to your customer helpline but didn't get any response.. Pls return back amount asap for further trust...
I attached invoice for your preference..

[protected]
[protected]@gmail.com

I had paid 4 emi from march to june
2 emi's on march and 2 emi's on april
Which completes 4 months of emi payments of my loan
Till may its ok after that in june a mobikwik agent called and spoke rudely to me as if i was going to start ignoring paying back and he was yelling at me
After showing the proofs of my payments till june then he remained silent.. You see how is this fair? You app faults make wrong assumptions to shout at customers
I am # serious to put this useless rude asshle to court i have audio clip of the call record and his chats better call me
[protected]

Respected Sir
I sri Ngi yot Weingken, Longjong 2, PO-Naharkatia, PS- Joypore district-Dibrugarh. Assam. booked a flight ticket from Chandigarh to Dibrugarh through my Debit Card. due to some net problem the booking was not done but Rs 8004 was debited from my account. On 19-06-19 As I called for refund to Make My Kerala customet help line number -[protected] it seen in my true caller as Amit Kumar West Bengal, ased me details of my debit card. As i informed him instead of refund Rs-25000/- in reo phases Total 50000/- Fifty Thousand was debited from my bank account. This amount credited to (i) PRCR/[protected]/[protected]/Mobikwik and(ii) PRCR/[protected]/[protected]/mobikwik at 10.58am. It has found fruaud and I am victim from cyber crime in the name of mobokwik.
so please take necessary steps to refund my lost money from mobikwik .
your active initiatives may save thousands lives from such fraud incident.
with regards
Ngi yot Weingken
ph no-[protected]
email-ngiyot.[protected]@rediffmail.com

We have recharged BSNL pre paid no : [protected] for Rs 144 /- thru Mobiwiki but still it was not added in to my pre paid BSNL mobile sim . we have paid through SBI credit card bearing no : [protected] dated on 23/06/19 AT 4 PM

we request you to please update the same to BSNL online system through your mobiwiki server then only they will add the plan of rs 144 /- to our BSNL mobile [protected] .

Please take the action on urgent which is not acceptable already 18 hours over after making the payment to mobiwiki.

pl reply to us my another mobile no : [protected]

I have made a upi transaction by mobikwik app on 28th may'19 for rs. 1000/- through my icici bank account[protected] to pay my credit card bill.
Money has been deducted from my account but payment was not credited to the beneficiary account.
I have also checked with icici bank for this transaction & they replied that this transaction was successfully credited to mobikwik account given below.
Ifsc code hdfc00000280
A/c no. 7335
Vpa no. [protected]@hdfcbank

I have tried to connect mobikwik customer care many times. But there customer care no. Is always busy & not connecting after waiting half an hour.
I don't know how i can get my refund.. Please help me in this regard.

Regards,
Prem prakash
M: [protected]

A person called to mrs. Vijaya wakhare from mobile no : [protected], said him as a branch manager o[censored]nited bank of india.
And taken a otp & aadhar no from my mother vijaya wakhare.
After that he done a transaction from mobikwik.
Got a following message on mobile, which is not done by us.

Your ubi ac xx2718 is debited by rs 700.0 on[protected]:02:21 at WWW.MOBIKWIK.COM. clear ac bal rs 72.48. Disputed txn reporting - goo. Gl/4g2ww3

Please verify the transaction & take a proper action.

* i sachin wakhare writing this mail on behalf of my mother mrs. Vijaya prakash wakhare

Contact no : [protected] (Sachin wakhare)

Dear sir, i have transferred amount rs 2000 to mobikwik wallet number [[protected]] in place of the mobikwik walllet number [[protected]] due to mistake.
So, please refund this amount into my mobikwik account number [[protected]].
On contacting to that person is not responding by not picking up my call,
Order no :- [protected]c00a6c810fa
Email id:- [protected]@gmail.com
Mob :[protected]

My account with email [protected]@gmail.com
I sold a phone and accepted payment using mobikwik. The person who bought the phone raised complaint saying money transferred without authorisation.
Mobikwik as they want to loot the money disable my wallet and say wait for 25hres.
Our concerned team is # our owners and so you wait indefinitely.
It's been 1week and my wallet is disabled.
The person who gave complaint has given in written that he planned for fraud but as i said i will complaint against you. He withdraw the complaint made towards mobikwik.

So please take action against this 3rd class company and return my amount of 13000

Respected Sir
I amNgi Yot Weingken Son of Ai Je Ken Weingken residing in Naharkatia Longjong under Joypore Police station in the district of Dibrugarh, Assam.
on[protected] I booked flight ticket from make ny trip through my Debitcard no-[protected] and mobile no [protected] . but due to some problem booking was not done and rs 8004/- was debit from my account as flight fare.
Next day as I called from the web https//support.makemytrip.com, Kerala customer care helpline number-[protected], [protected], [protected], the respondence asked me all details for verification if my bank details. Debit card number. cvv. OTP as I informed him Rs 25000/- in two phases totsl 50, 000/- (Fifty Thousand) debited from account and credited to 1. PRCR/[protected]/[protected]/MOBIKWIK
2. PRCR/[protected]/[protected]/MOBIKWIK time at 10.58am.
The respondence informed me after verification i shall get back my flight fare but instead he cheated ne as I am unaware on this line.
Till today I called the above number but didnot get any response and my family badly broken from this fraud.
I therefore beg your help and take immediate action to refund my whole and save me in your hand.
with regards
Ngi Yot Weingken
mobile no-[protected]
email-ngiyot.[protected]@rediffmail.com.
Naharkatia Longjong. Police station-Joypore
Dibrugarh.Assam.