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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik reviews & complaints page 150

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D
dinesh1113
from Bengaluru, Karnataka
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email id not found message

Hi,

I have done multiple transactions from mobikwik from past few months. Now on 6th june'19, i have transfered ₹10000/- to my mobikwik wallet for transferring to my bank account. When i'm trying to transfer money from "wallet to bank" i got the error "email id not found in the request". even i'm not changing my email id from mobikwik account, using same mail id, but still facing the error while transfer to bank.
br...
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R
Rajesh#
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobikwik wallet refund not get yet order id 585aafbc258a9 date/04/04/2019,rs.10375.24 at 07:48am

Address:GALLI NO -1,DEOLI, 110062

Dear Team,
Kindly help for resolve the issue.I am Rajesh kumar on 03/04/2019 My friend Shyam Chand add money in his mobikwik wallet through my Yes Bank Credit Card no 531849******5241, Rs.10376 on 03/04/2019 timing 16:09:43, transaction referance no MT190940067000010001321 .Amount deducted in same time from credit card but not refect in th mobikwik wallet, Shyam Chand, mobile no [protected] mail id [protected]@gmail.com.But next day...
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V
Virdhalilu
from Kota, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my transaction on mobikwik failed but amount not return

Sir, I have done 1300/- rs transaction on 23 May 19 to transfer money to phonepe wallet using visa exclusive card provided by mobikwik wallet but transaction at phonepe end decline due to technical error. After that I many times try to reach customer care they suggest me to wait we will back to you within 12 days but till date my issue is not resolve and they never call me back.
Kindly intervene in my issue to reconcile as soon as...
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A
Aman.sethi53
from Narwana, Haryana
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bill payment wrong account transfer

Address:Airtel office , bibi wala road opp icici bank bathinda, Bathinda, Punjab, 151001

Dear mobikwik,

Please help to resolve the issue, m mobikwik ragular customer, Last 2 days ago I had a transaction which was to be done at the number of Idea set by mistake in Airtel, also same number working in idea oprater not airtel so why transaction successfully, same number not working in airtel, and also idea's number not done and atleast m again doing same payment, pleade help to refund my payment in my wallet...
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G
Garima1111
from Kanpur, Uttar Pradesh
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max get more points deducted but not added to my mobikwik account

Address:Lucknow, Uttar Pradesh
Website:Mobikwik

Please get my points back! This is fraud! I would have used the points somewhere while shopping..mobikwik did not add my max get more points to my account..I even got messages that the points are deducted..this is complete fraud coz I hav lost almost 250 rupees ..please refund or credit it in my account as soon as possible..cannot afford to waste my hard earned money...
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K
Kaushalmastershaab
from Patna, Bihar
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regarding deduction of 6000/ rs and disabled my user id

Address:Galchour , p/o- saraiya ,p/s- Krishna garh, Bhojpur, Bihar, 802313

On 11nov 2018, mobikiwik has deducted 6000rs and when I asked about it to company, they disabled my account without my permission and refused to give back my money, many a time when I contacted through emails they are not replying. They are volieting the customer service Rule strictly made by the government so ! I am looking forward to take severe against this company, by the government to this fraud company.
Mob no.-[protected]br...
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S
Sonu Sachdeva
from Amritsar, Punjab
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amount debit from bank account two time

Address:st no. indira nagri, Fazilka, Punjab, 152116

Dated 13-may -2019 two payment 1152 and 916 rs debit from bank account for add in wallet for paid two connect broadband bill payments by mobiwik wallet . but trajection failed amount debit from bank account. so many complaints login in mobiwik wallet but always shows only ticket id & but no solution still provide by wallet . so plz arrange to refund in bank account or add in wallet for bill paid. i have also confirm from bank for refund but...
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S
Shamlisarode
from Samastipur, Bihar
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recharge to wrong number

I have done recharge of 499 to my docomo mobile number instead of my Airtel number mistaken.
I have completed this recharge through mobikwik today in the morning please help me to get solution of it. As this is very big amount of recharge need to recharge urgently my Airtel number.
Can you help me to get my money back in my wallet ?
Revert back will be waiting for your reply...
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S
Soumya Bisht
from Agra, Uttar Pradesh
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transaction done to wrong number

Address:Almora, Uttarakhand, 263601

Dear sir, i have done a mobile recharge of amount 399 today in the morning but the recharge is done in wrong number by my mistake.
On contacting that person the number is switched off since morning and i'm not able to contact that person.
So please it's a kindly request to you to refund my amount into my mobiwik account no. [protected]
I have also registered complaint to mobiwik help centre and they provide me a operator...
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K
Karuppusamy Water
from Coimbatore, Tamil Nadu
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amount transaction

Address:5/96, Mondipalayam, Pongalur Post, Avinashi Taluk, 638459

I transferred 500 inr from my icici bank to indian overseas bank account [protected] using mobikwik app but the money not deposited to the beneficiary account. It was debited from my account instantly. I complaint to the mobikwik many times but no satisfactory response provided to me. Mobikwik close the complaint. My complaint ticket no.11117100

I complaint to the mobikwik customer care but taking long time for resolve...
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R
romel singh
from Jaipur, Rajasthan
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bill payment transaction id mk01487454711

Address:H.NO 403,GALI NO 5,PRITAM NAGAR LUDHIANA-141101, Ludhiana, Punjab

Reminder complain no 11164754

Dear sir,

We regret to inform that we have paid punjab state power ltd (Pspcl) electricity bill a/c [protected] vide order no mk[protected] dated 24/05/2019

Rs.2080/- through and said amount debit our credit card but not credit punjab state power corporation ltd a/c and electricity bill still pending

And bill unpaid so we want to know where my payment...
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U
umeshjadhav
from Yaval, Maharashtra
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I have not received my order kindly check below mail

Address:951 samarth nager kodoli midc satara, Satara, Maharashtra, 415004

You just attempted to pay my e-store using mobikwik payment gateway.

Your payment was successful.
Payment details
Website: http://www.myestore.co.in
Order number: 7823304
Order date wed, 22 may 2019, 01:13 pm
Payment for this is test product description
Amount: inr 142.00
Payment method: card
Your name: umesh jadhav
Your email: [protected]@gmail.com
Your...
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J
Jadubisoi
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction got failed but money has deducted

Address:D276 hudacolony near chandanagar railway station, Hyderabad, Telangana, 500050

My transaction got failed but amount has deducted from my mobikwik wallet but still I have not received refund already 15 days completed and 14 the date 1000 rupees and 18 the date 5000 rupees and already raised the complaint to Phonepay but they told pls raise complaint to mobikwik.what I will do my money has pending no solved any one.please dolved...
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S
SanjayWadhwani
from Raipur, Chhattisgarh
Oct 8, 2021
This thread was updated on Oct 8, 2021
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fraud transaction by sbi card

Address:74 Bhakt Phralaad Nagar Dhar Road indore (M.p), Indore, Madhya Pradesh, 452002

Dear team,
On date 26-may-19 in between 7:00 pm to 11:00 am fraud transaction of my sbi card. Card number :- [protected] of amount 111000/- on mobikwik so, i request to you please stop this tranaction and send revised amount in my creditcard.

I have already complaint in [protected]@mobikwik.com before 3 days. But no any reply from your side.

Sanjay wadhwani
[protected]...
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Address:174301

I was trying to pay electricity bills for different meters. One transaction was successful but in other three transactions were failed and money was deducted from my bank account. Now there is no option for help in app as complaint can be registered on for transactions showing in history but those transaction are not showing for submission of complaint...
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R
ravi k pandey
from Pune, Maharashtra
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fraud transaction on debit card

Address:9Base Repair Depot, Air Force Station Pune, Viman Nagar, 411014

Dear sir/madam i am a victim of online fraud which has been done on (21/05/2015). Based on the initial investigations done so far, it has been found that there has been an online transaction done through my debit card at your website. The summary of transaction done at your website is available in my bank statement. This incident involves transaction on the following websites at the same time which are being intimated in this email namely...
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K
Kavitharaj
from Chennai, Tamil Nadu
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money deducted from my account recharge not successful

Address:Chennai, Tamil Nadu, 600023

I recharged my airtel no[protected] on 28th may 2019 with rs 49 in the mobikwik but recharge failed and money deducted from my bank account. And till now i have not get back my refund in my bank account. And as written on the help centre on mobikwik app i have contact to operator and bank costomer care they told that not any requests of recharge come to them. So kindly please check and refund my deducted money.

Transaction id:...
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V
Vedant Jadhav
from Mumbai, Maharashtra
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fraud from mobikwik wallet

Address:C 13 vrindhavan vihar kherani road sakinaka., Mumbai City, Maharashtra, 400072

My name : sunil jadhav.
Mobile no. [protected].
I have taken a loan of rs.25, 000 for my child admission from mobikwik wallet as they have not transfering funds to my bank account due to security reason (As they mentioned) on 27th may 2019 i have called to mobikwik customer care they told me that they need more 24 hours, after disconecting the call i have received call after 10min 3.33 pm they told me that they are from mobikwik...
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I. Challapalli Srinivasa Sastry, paid HDFC regalia Credit Card Bill( partial payment) of ( Rs. 50, 000/-) through Mobikwik Mobile-Wallet and amount was deducted ( Rs. 25, 000/-+ Rs.25, 000/-) in two transactions done by me.
The amount was deducted from my account and transferred to Mobikwik wallet with a comment “Transaction Failed” on 07-05.19 at 11 AM
II. Ref - RRN nos :a[protected] Rs. 25, 0000)
b[protected]...
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S
Sparkles Mind
from Indore, Madhya Pradesh
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transaction failed amount deducted but still not received my refund

I did transaction on mi india we site, purchased mobile worth 14000 but on payment page of mobikwik it failed and amount deducted from my card but still there is no refund waiting from last 18 days, even there is no customer care number, very bad service very weak company and application buggy
I did transaction on 8th may from my mobikwik account - [protected] on mi.com worth rs - 13248.50, please help me to get refund as soon as possible...
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