Mobikwik Complaints & Reviews

Dear team,
On date 26-may-19 in between 7:00 pm to 11:00 am fraud transaction of my sbi card. Card number :- [protected] of amount 111000/- on mobikwik so, i request to you please stop this tranaction and send revised amount in my creditcard.

I have already complaint in [protected]@mobikwik.com before 3 days. But no any reply from your side.

Sanjay wadhwani
[protected]

I was trying to pay electricity bills for different meters. One transaction was successful but in other three transactions were failed and money was deducted from my bank account. Now there is no option for help in app as complaint can be registered on for transactions showing in history but those transaction are not showing for submission of complaint

Dear sir/madam i am a victim of online fraud which has been done on (21/05/2015). Based on the initial investigations done so far, it has been found that there has been an online transaction done through my debit card at your website. The summary of transaction done at your website is available in my bank statement. This incident involves transaction on the following websites at the same time which are being intimated in this email namely mobikwik, gogetfunding. Further, this incident has been brought to the notice of local police station. Incident has been reported to cyber crime cell - pune. It is therefore requested to kindly help in sorting out this issue via immediate blocking of the transaction/ dispatch of the goods purchased. Probably, the cyber crime cell and local police would get in touch with your office separately for resolving this case. This is an advance intimation so that immediate action if any can be taken from your side. Your cooperation in this case is solicited. Thanks and regards ravikant pandey mobile no:[protected] res. Address: air force school chandannagar, airforce station viman nagar, 9brd, af, pun-411014 (Mah).

I recharged my airtel no[protected] on 28th may 2019 with rs 49 in the mobikwik but recharge failed and money deducted from my bank account. And till now i have not get back my refund in my bank account. And as written on the help centre on mobikwik app i have contact to operator and bank costomer care they told that not any requests of recharge come to them. So kindly please check and refund my deducted money.

Transaction id: en[protected]

Please respond as early as possible...

My name : sunil jadhav.
Mobile no. [protected].
I have taken a loan of rs.25, 000 for my child admission from mobikwik wallet as they have not transfering funds to my bank account due to security reason (As they mentioned) on 27th may 2019 i have called to mobikwik customer care they told me that they need more 24 hours, after disconecting the call i have received call after 10min 3.33 pm they told me that they are from mobikwik and asked me to share otp regarding the security pin.
I have received mail that my mobile number has been changed to mobile no. [protected]. And after few minutes i have received 1st mail that purchase of rs. 20, 999 have been made and 2nd mail of purchase of rs.2, 999 from hp shopping. After receiving mail i have told to sakinaka police station and i have tried to mobikwik customer care but they have not received call.

I. Challapalli Srinivasa Sastry, paid HDFC regalia Credit Card Bill( partial payment) of ( Rs. 50, 000/-) through Mobikwik Mobile-Wallet and amount was deducted ( Rs. 25, 000/-+ Rs.25, 000/-) in two transactions done by me.
The amount was deducted from my account and transferred to Mobikwik wallet with a comment “Transaction Failed” on 07-05.19 at 11 AM
II. Ref - RRN nos :a[protected] Rs. 25, 0000)
b[protected]Rs.25, 0000)
Total 50, 000/- deducted from my HDFC bank account registered with mobile wallet (Mobikwik).
III. After Complaining so many times to Mobikwik they said- Reversal of money will be done by HDFC bank only, as amount was already reversed to bank. HDFC bank is telling the above 2 transactions were successful and the amount not reversed by Mobikwik. HDFC is asking their reversal references- with bank statement with ISFC code. Kindly see that this money is to be paid to my HDFC credit card as already 20 days are over. Other UPI payments Like Paytm or any are reversing with in 24 hours.

I did transaction on mi india we site, purchased mobile worth 14000 but on payment page of mobikwik it failed and amount deducted from my card but still there is no refund waiting from last 18 days, even there is no customer care number, very bad service very weak company and application buggy
I did transaction on 8th may from my mobikwik account - [protected] on mi.com worth rs - 13248.50, please help me to get refund as soon as possible

I recharged my airtel digital tv [[protected]] on 27th may 2019 with rs 384 in the mobikwik app.
The app took my money but till now not get recharge or cash back even i complained repeatedly.
They are not responding to my complaints
I submitted here my number and order id so please respond to problem. My name is soma sonu gawas & my mobile no is ([protected]).

My order id is
[8dc9019fb535]
Please respond as early as possible..

This kind information for, bajaj bike emi loan no:l2wcse06734865 rs:2441+450=2972 (Bonus charge) 9.4.2019 i have paid to mobikwik app. But transaction got failed but amount deducted. Please check repayment sent to my account.

Loan no:l2wcse06734865. Name: g. Johnson rs:2441. Vehicle no:tn85a7474

Name: k. Indhira, [protected]
Mail id: [protected]@gmail.com
Payment date:9.04.2019
Debit card no:435708*6626

This kind information for, bajaj bike emi loan no:l2wcse06734865 rs:2972 9.4.2019 i have paid to mobikwik app. But transaction got failed but amount deducted. Please check repayment sent to my account.

Name:indhira
[protected]@gmail.com

Bank trans:id:prcr/ecom/70008869/[protected]/[protected]
Payment date:9.4.2019
Ticket id:11147936

My mobikwik account no is [protected]. Disabled with out any intimation nearly 2 years ago. I was complained many times regarding this issue. My money in my wallet was nearly 30rs plus rupees there. Im not able to use it any more sine it was blocked. Please try to restore my account.. If any information is required please make a call to this no [protected]

Transaction details sended below pleese refund my amount rs 212 dth recharged but that transaction not sensed to sundirect operater and banking services not working asking wallet upgrade while tract money iam trying to upgrade with aadher but there is saying these facility not found now giving only add money feciling but no transaction done please solve these issue

I did transaction on mi india we site, purchased mobile worth 14000 but on payment page of mobikwik it failed and amount deducted from my card but still there is no refund waiting from last 15 days, even there is no customer care number, very bad service very weak company and application buggy
I did transaction on 8th may from my mobikwik account - [protected]on mi.com worth rs - 13785, please help me to get refund as soon as possible

My mobikwik account is [protected]@gmail.com. Today this account is going to disabled dues to some issues in this wallet a big amhount and some super cash.
Please open the account asap.
I have already send to mail but no response your side.

Contact no. [protected]
1st ticket no. 11125229
2nd ticket no. 11130305

I have found multiple suspicious transaction amount added in my mobikwik wallet without information. I did not receive any otp for that transaction, it my be cheated by mobikwik team. Even i requested to reverse that amount to reference bank but they are not take the seriously still not refunded to bank. No only my single card this thign happen, its happend on all save card in mobikwik wallet. I request to every one do not save your card in mobikwik wallet.

My account was currently disabled. I know you diasbled it for multiple accounts in a single device. I don't have any other new number to open a new account. Sorry for using multiple account in a single device. I wont do it again. I need that account to be recovered. So, kindly please unblock my account from disabled

Account number : [protected]
Gmail : [protected]@gmail.com

I recharged my jio number [protected] on 21st may 2019 with 149 in the mobikwik app.
The app took my money but till now not get recharge or cash back even i complained repeatedly.
They are not responding to my complaints and it displays it's not their fault
I submitted here my number and order id so please respond to problem

My order id is
RJ[protected]
Please respond as early as possible

My mobile no is [protected] my amount is rupees 1754.66 is date on 04/05/2019 i have payment helthkart by mobikwik payment method by bebit card but amount was debit by my mobikwik and my transaction was failure and not place my order to helthkart plz check my problem why my transaction was fail and money was not credit in my mobikwik wallet plz slove my problem and my amount return in my wallet

I had taken a loan from MobiKwik
.due to system error my ECS was not active after that I got a call from his employees mr Abhishek he ask for cash &I given same but still 3 month his employees take it in his pocket I call several time but no one responded us after that I got a call from his recovery department she has use abused language from land line treat like a janbar

If MobiKwik is a brand then company should have educated person not like janbar

So kindly take action against on him

I initiated payment of electricity bill to South Bihar power development corporation. ID[protected] for 4044 but the faulty payment under the same ID for 3600 made to BSEB Yamuna. Please get the money back to enable me to .pay right amount to right merchant.
Consumer
Mobile no [protected]
My consumer ID[protected] under South Bihar power development corporation is incidentally the same for other consumer under BSES Yamuna. As I have been recharging through your app my consumer ID was displayed for payment reminder I blindly followed and paid the displayed bill amount RS 3600 . When payment msg from bank came I noticed the wrong payment and complaint but as it was last date I paid to SBPDC through your app immediately . Pl enquire and do the needful