Mobikwik Complaints & Reviews

I did transaction on mi india we site, purchased mobile worth 14000 but on payment page of mobikwik it failed and amount deducted from my card but still there is no refund waiting from last 18 days, even there is no customer care number, very bad service very weak company and application buggy
I did transaction on 8th may from my mobikwik account - [protected] on mi.com worth rs - 13248.50, please help me to get refund as soon as possible

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I recharged my airtel digital tv [[protected]] on 27th may 2019 with rs 384 in the mobikwik app.
The app took my money but till now not get recharge or cash back even i complained repeatedly.
They are not responding to my complaints
I submitted here my number and order id so please respond to problem. My name is soma sonu gawas & my mobile no is ([protected]).

My order id is
[8dc9019fb535]
Please respond as early as possible..

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R

Rishi Naidu

from Mumbai, Maharashtra

May 28, 2019

Mobikwik not responding for electricity bill payment
I want to pay two bills but it doesn't work
Please once check out the problem

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R

Rajitha Shelby

from Kizhake Chalakudi, Kerala

May 28, 2019

I recharged my d2h yesterday.. But failed how can I get back my money

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I

Iqbal Ali

from Mumbai, Maharashtra

May 28, 2019

I have recharge jio no [protected] but not recharge transition not done but my money cut my account so I want my money

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Address: 1/368,Moogambigai Nagar, Kovur,chennai-122., Chennai, Tamil Nadu, 600122

This kind information for, bajaj bike emi loan no:l2wcse06734865 rs:2441+450=2972 (Bonus charge) 9.4.2019 i have paid to mobikwik app. But transaction got failed but amount deducted. Please check repayment sent to my account.

Loan no:l2wcse06734865. Name: g. Johnson rs:2441. Vehicle no:tn85a7474

Name: k. Indhira, [protected]
Mail id: [protected]@gmail.com
Payment date:9.04.2019
Debit card no:435708*6626

Mobikwik customer support has been notified about the posted complaint.

May 27, 2019

Updated by indhira john This Kind information for, bajaj bike EMI loan No:L2WCSE06734865 Rs:2441+450=2972 (bonus charge) 9.4.2019 i have paid to Mobikwik app.But transaction got failed but amount deducted.please check repayment sent to my account.

loan No:L2WCSE06734865 . Name: G. Johnson Rs:2441. vehicle no:TN85A7474

Name: K.Indhira, [protected]
Mail ID: [protected]@gmail.com
Payment date:9.04.2019
Debit card No:435708******6626

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Address: 1/368,Moogambigai Nagar, 1St cross street,Kovur,chennai-600122, Chennai, Tamil Nadu, 600122

This kind information for, bajaj bike emi loan no:l2wcse06734865 rs:2972 9.4.2019 i have paid to mobikwik app. But transaction got failed but amount deducted. Please check repayment sent to my account.

Name:indhira
[protected]@gmail.com

Bank trans:id:prcr/ecom/70008869/[protected]/[protected]
Payment date:9.4.2019
Ticket id:11147936

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B

Basilpaul

from Kayankulam, Kerala

May 28, 2019

Recharge order id:MBK[protected] for Rs 186 on 19/5/2019 at 3:44 pm ws not successful and money was debited from my my federal bank account.On conformation from bsnl customer care by again recharged through bsnl portal. Hence you are requested to refund the failed recharge amount Rs 186 to my federal bank account immediately.

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Address: Saibaba nagar, Hyderabad, Andhra Pradesh, 500055

My mobikwik account no is [protected]. Disabled with out any intimation nearly 2 years ago. I was complained many times regarding this issue. My money in my wallet was nearly 30rs plus rupees there. Im not able to use it any more sine it was blocked. Please try to restore my account.. If any information is required please make a call to this no [protected]

May 26, 2019

Complaint marked as Resolved

My complaint was not resolved any more

Mobikwik customer support has been notified about the posted complaint.

May 26, 2019

Updated by madaer nagaraju My complaint was not resolved any more

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B

badrinathas

from Bengaluru, Karnataka

May 27, 2019

I had login in the google browser for wallet checkup.so after I tried for login in the mobikwik account but it is saying "user disable".so please unblock my mobikwik wallet. thank you .i will be waiting for your response.

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Address: Mobikwik private limited ,good earh bussines bay #601-6th floor sectot 58 garugram haryana 122101,india

Website: Mobikwik.com

Transaction details sended below pleese refund my amount rs 212 dth recharged but that transaction not sensed to sundirect operater and banking services not working asking wallet upgrade while tract money iam trying to upgrade with aadher but there is saying these facility not found now giving only add money feciling but no transaction done please solve these issue

Feb 26, 2020

Complaint marked as Resolved

rosolved

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P

Parvathy Nidheesh

Oct 20, 2020

Recharged sun direct and the money deducted from account but sun direct account doesn't charged

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Address: Indore, Madhya Pradesh, 452010

I did transaction on mi india we site, purchased mobile worth 14000 but on payment page of mobikwik it failed and amount deducted from my card but still there is no refund waiting from last 15 days, even there is no customer care number, very bad service very weak company and application buggy
I did transaction on 8th may from my mobikwik account - [protected]on mi.com worth rs - 13785, please help me to get refund as soon as possible

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Address: wz 118 tihar village tilak nagar, New Delhi, Delhi, 110018

My mobikwik account is [protected]@gmail.com. Today this account is going to disabled dues to some issues in this wallet a big amhount and some super cash.
Please open the account asap.
I have already send to mail but no response your side.

Contact no. [protected]
1st ticket no. 11125229
2nd ticket no. 11130305

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Y

Yazan Irfan Shaikh

from Mumbai, Maharashtra

May 27, 2019

On 14May my bank account balance debited Rs 2730/- still balance not refunded from mobikwik
Lot of complaints they didn't respond
Please help to resolve the issue

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I have found multiple suspicious transaction amount added in my mobikwik wallet without information. I did not receive any otp for that transaction, it my be cheated by mobikwik team. Even i requested to reverse that amount to reference bank but they are not take the seriously still not refunded to bank. No only my single card this thign happen, its happend on all save card in mobikwik wallet. I request to every one do not save your card in mobikwik wallet.

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Y

Yazan Irfan Shaikh

from Mumbai, Maharashtra

May 27, 2019

From my bank account balance debited after transactions failed on 14may 2019
Still they didn't refund

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K

K c verma

from Mumbai, Maharashtra

May 27, 2019

Rs 750/ deducted in mobikwick.app .But electric bill not paid . Reverse the payment.payment made to Zaak repayment services.payment made vide sbi debit card.
Regards
Krishna chandra verma
Mob [protected]

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My account was currently disabled. I know you diasbled it for multiple accounts in a single device. I don't have any other new number to open a new account. Sorry for using multiple account in a single device. I wont do it again. I need that account to be recovered. So, kindly please unblock my account from disabled

Account number : [protected]
Gmail : [protected]@gmail.com

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Address: Duggirala post office 522330

I recharged my jio number [protected] on 21st may 2019 with 149 in the mobikwik app.
The app took my money but till now not get recharge or cash back even i complained repeatedly.
They are not responding to my complaints and it displays it's not their fault
I submitted here my number and order id so please respond to problem

My order id is
RJ[protected]
Please respond as early as possible

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Address: 400101

My mobile no is [protected] my amount is rupees 1754.66 is date on 04/05/2019 i have payment helthkart by mobikwik payment method by bebit card but amount was debit by my mobikwik and my transaction was failure and not place my order to helthkart plz check my problem why my transaction was fail and money was not credit in my mobikwik wallet plz slove my problem and my amount return in my wallet

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I had taken a loan from MobiKwik
.due to system error my ECS was not active after that I got a call from his employees mr Abhishek he ask for cash &I given same but still 3 month his employees take it in his pocket I call several time but no one responded us after that I got a call from his recovery department she has use abused language from land line treat like a janbar

If MobiKwik is a brand then company should have educated person not like janbar

So kindly take action against on him

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M

mukesh karan

from Bihar Sharif, Bihar

May 24, 2019

Dear Sir, This is inform you that today my Account have debited with Rs- 14999/-, Rs- 14555/- and Rs-9990/-
So kindly do the needful

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Address: Patna, Bihar, Bhojpur, Bihar, 802301

I initiated payment of electricity bill to South Bihar power development corporation. ID[protected] for 4044 but the faulty payment under the same ID for 3600 made to BSEB Yamuna. Please get the money back to enable me to .pay right amount to right merchant.
Consumer
Mobile no [protected]
My consumer ID[protected] under South Bihar power development corporation is incidentally the same for other consumer under BSES Yamuna. As I have been recharging through your app my consumer ID was displayed for payment reminder I blindly followed and paid the displayed bill amount RS 3600 . When payment msg from bank came I noticed the wrong payment and complaint but as it was last date I paid to SBPDC through your app immediately . Pl enquire and do the needful

Mobikwik customer support has been notified about the posted complaint.

May 23, 2019

Updated by K.B.Sinha Not resolved yet

May 28, 2019

Updated by K.B.Sinha Tranx ID MK0081ubgb 21 St May 2019 Rs 3600. Payment made to BSES Yamuna instead of South Bihar power development corporation ID[protected].
Bank withdrawal 21st May IIN/ Mobiwick/[protected]/[protected]

May 28, 2019

Updated by K.B.Sinha Your BSES Yamuna bill payment of Rs 3600 through Mobikwik is successful. Not you? Raise concern bit.ly/helptct

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Address: Mumbai City, Maharashtra, 400059

Dear Sir

I have transfer the Rs.1600 form my wallet to other bank Bank account as on date 13.05.2019.
In my Mobikwik Payment history its showed that amount has been deducted but not get the amount by the receiver.
Kindly Look into this Matter.
MY Name Babita
Mobile No [protected]
Ticket ID11069356

Money transfer to XXXXXXXXXXX0268

Transaction Id: OMK2296d280f845f5d

Paid :₹ 1, 600

Also find the attached invoice of the Payment

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S

Srikanthk6060

from Mumbai, Maharashtra

May 21, 2019

I have transferred 5000₹ to unknown number i e[protected] instead of my number [protected]
Order id:[protected]af22407
Please revert my money to my wallet linked to [protected]
[protected]@gmail.com
Srikanthreddy k

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Address: 380006

Dear sir /madam
I made an upi transfer on 8/5/19 to kissht. [protected]@hdfcbank
Order id omk375381b46311a7 upi transaction id[protected] they are saying that they have not recived any money in there account... It has been 12 days since the money has been blocked i asked from the bank also they have also said that the money is transfered succesfully... Can u help me resolve this issue the kissth is aplying late fee charges against me... Please solve the issue as soon as possible... I am providing a attachment of the transaction recipt...
Regards - jigar patel
M-[protected]

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N

Naveen1c

from Bengaluru, Karnataka

May 22, 2019

Dear Team

Mobikwik has taken the amount from my debit card with card number ending with 6883 on 16th March 2019.

Transaction has been done with out my notice with transaction ID 5842f64ad6c93.

Order id is as follows 5842f7e6b6c7b, 5842f8150fe6a and 5842f82d7c99e

Request to return my amount back.

Regards
Krishna
[protected]

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Address: Village Nagariya, Post sisnaur district Lakhimpur Kheri up, 262802

Mobikwik — my money debit but not refund after pending transaction

Dear mobikwik,
I had made payment of inr 400 to mobikwik on 14th may 2019 using a/c to a/c transfer money. After the payment process the transaction pending, the money was debited from my bank account and the transferred a/c was also not credited. I have been trying their customer support number but no one is responding.
But my money still not refund. Pls refund my money.

Ticket number. 11087412
And[protected]
Ref. Num.[protected]

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Chandrashekhar Tapasvi

from Mau, Uttar Pradesh

May 21, 2019

Dear sir/mam
I have recharged with 399 on prepaid [protected] on 16.05.19 txn MK[protected] but balance not credited and balance deducted
Kindly resolve issue.so that I keep on touch with mobikwik.
Thanks
Regards
Chandrashekhar tapasvi
[protected]

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R

Rupsach

from Ranchi, Jharkhand

May 21, 2019

Dear Sir/ Ma'am mera galti se dusre number par recharge ho gya hai mobiwik wallet se aur mai us recharge ko cancel karke apna refund cahti hu. Please help me.
Thank you

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Dear mobikwik,
I had made payment of inr 150 to mobikwik on 17th may 2019 using mobikwik wallet. After the payment process the transaction cancelled, the money was debited from my bank account and the phone was also not charged. Trough which i use to login during payment through foodpanda. I have been trying their customer support number but no one is responding.
But my money still not refund.

Order no.

Mbk[protected]

Refund details

Refund to bank : rs. 150

₹ 150

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Address: 64 shreyas society behind railway kalol 382721, Panchmahal, Gujarat

Dear all,

I transfer 15000 and 6000 rupees from my hdfc and icici credit to mobikwik wallet, and than transfer 20000 to my axis bank account. But i could not get the money in my axis bank account and debited from mobikwik wallet. I raised the complaint and ticket id is 11045875. I call to mobikwik customer care but no one pick the call for 24 minutes. And now i cant also login in mu mobikwik account. B cz when i try to login, shoe the user is disable. So plz give a service proper and plz return my many as soon as possible..

Regards,

Ankur barot
[protected]

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Axis Bank Customer Care

from Pune, Maharashtra

May 17, 2019

Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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S

Santhana Mariappan

from Korampallam, Tamil Nadu

May 21, 2019

I have 12064 in wallet balance u debited the amount was bank refund.bt our bank is not respond me.it wil say amount is credited in ur wallet but ur debit the amount 12064.so please refund the amount quickly.
transavtion id=5858b71579879
santhanam.be.mech.[protected]@gmail.com
21 april 2019
time 3.17pm

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A

Abdul salam ziyad

from Mumbai, Maharashtra

May 21, 2019

This is a fraud person recharge credited in my wallet 5999.00
Please this amount refund in my wallet immdiatly

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Address: 628203

I did not recive my debuted amount still now...
Transavtion id=5858b71579879
Santhanam. Be. Mech.[protected]@gmail.com
21 april 2019
Time 3.17pm
I have 12000 something in wallet balance bt u debited the amount and refunt the bank
Bt bankers tell the amount is cretidet in ur account i did not recive my debuted amount still now...
So please refund the amount quickly

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G

gauravsinha [email protected]

from Delhi, Delhi

May 21, 2019

Please help my account balance refund please my account return 399 recharge not successful cut get your my account balance please return date of 19 may 2019 time 8.24 a.m. o'clock cut off balance please refund request me

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 153

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