Mobikwik Complaints & Reviews

I. Challapalli Srinivasa Sastry, paid HDFC regalia Credit Card Bill( partial payment) of ( Rs. 50, 000/-) through Mobikwik Mobile-Wallet and amount was deducted ( Rs. 25, 000/-+ Rs.25, 000/-) in two transactions done by me.
The amount was deducted from my account and transferred to Mobikwik wallet with a comment “Transaction Failed” on 07-05.19 at 11 AM
II. Ref - RRN nos :a[protected] Rs. 25, 0000)
b[protected]Rs.25, 0000)
Total 50, 000/- deducted from my HDFC bank account registered with mobile wallet (Mobikwik).
III. After Complaining so many times to Mobikwik they said- Reversal of money will be done by HDFC bank only, as amount was already reversed to bank. HDFC bank is telling the above 2 transactions were successful and the amount not reversed by Mobikwik. HDFC is asking their reversal references- with bank statement with ISFC code. Kindly see that this money is to be paid to my HDFC credit card as already 20 days are over. Other UPI payments Like Paytm or any are reversing with in 24 hours.

I did transaction on mi india we site, purchased mobile worth 14000 but on payment page of mobikwik it failed and amount deducted from my card but still there is no refund waiting from last 18 days, even there is no customer care number, very bad service very weak company and application buggy
I did transaction on 8th may from my mobikwik account - [protected] on mi.com worth rs - 13248.50, please help me to get refund as soon as possible

I recharged my airtel digital tv [[protected]] on 27th may 2019 with rs 384 in the mobikwik app.
The app took my money but till now not get recharge or cash back even i complained repeatedly.
They are not responding to my complaints
I submitted here my number and order id so please respond to problem. My name is soma sonu gawas & my mobile no is ([protected]).

My order id is
[8dc9019fb535]
Please respond as early as possible..

This kind information for, bajaj bike emi loan no:l2wcse06734865 rs:2441+450=2972 (Bonus charge) 9.4.2019 i have paid to mobikwik app. But transaction got failed but amount deducted. Please check repayment sent to my account.

Loan no:l2wcse06734865. Name: g. Johnson rs:2441. Vehicle no:tn85a7474

Name: k. Indhira, [protected]
Mail id: [protected]@gmail.com
Payment date:9.04.2019
Debit card no:435708*6626

This kind information for, bajaj bike emi loan no:l2wcse06734865 rs:2972 9.4.2019 i have paid to mobikwik app. But transaction got failed but amount deducted. Please check repayment sent to my account.

Name:indhira
[protected]@gmail.com

Bank trans:id:prcr/ecom/70008869/[protected]/[protected]
Payment date:9.4.2019
Ticket id:11147936

My mobikwik account no is [protected]. Disabled with out any intimation nearly 2 years ago. I was complained many times regarding this issue. My money in my wallet was nearly 30rs plus rupees there. Im not able to use it any more sine it was blocked. Please try to restore my account.. If any information is required please make a call to this no [protected]

Transaction details sended below pleese refund my amount rs 212 dth recharged but that transaction not sensed to sundirect operater and banking services not working asking wallet upgrade while tract money iam trying to upgrade with aadher but there is saying these facility not found now giving only add money feciling but no transaction done please solve these issue

I did transaction on mi india we site, purchased mobile worth 14000 but on payment page of mobikwik it failed and amount deducted from my card but still there is no refund waiting from last 15 days, even there is no customer care number, very bad service very weak company and application buggy
I did transaction on 8th may from my mobikwik account - [protected]on mi.com worth rs - 13785, please help me to get refund as soon as possible

My mobikwik account is [protected]@gmail.com. Today this account is going to disabled dues to some issues in this wallet a big amhount and some super cash.
Please open the account asap.
I have already send to mail but no response your side.

Contact no. [protected]
1st ticket no. 11125229
2nd ticket no. 11130305

I have found multiple suspicious transaction amount added in my mobikwik wallet without information. I did not receive any otp for that transaction, it my be cheated by mobikwik team. Even i requested to reverse that amount to reference bank but they are not take the seriously still not refunded to bank. No only my single card this thign happen, its happend on all save card in mobikwik wallet. I request to every one do not save your card in mobikwik wallet.

My account was currently disabled. I know you diasbled it for multiple accounts in a single device. I don't have any other new number to open a new account. Sorry for using multiple account in a single device. I wont do it again. I need that account to be recovered. So, kindly please unblock my account from disabled

Account number : [protected]
Gmail : [protected]@gmail.com

I recharged my jio number [protected] on 21st may 2019 with 149 in the mobikwik app.
The app took my money but till now not get recharge or cash back even i complained repeatedly.
They are not responding to my complaints and it displays it's not their fault
I submitted here my number and order id so please respond to problem

My order id is
RJ[protected]
Please respond as early as possible

My mobile no is [protected] my amount is rupees 1754.66 is date on 04/05/2019 i have payment helthkart by mobikwik payment method by bebit card but amount was debit by my mobikwik and my transaction was failure and not place my order to helthkart plz check my problem why my transaction was fail and money was not credit in my mobikwik wallet plz slove my problem and my amount return in my wallet

I had taken a loan from MobiKwik
.due to system error my ECS was not active after that I got a call from his employees mr Abhishek he ask for cash &I given same but still 3 month his employees take it in his pocket I call several time but no one responded us after that I got a call from his recovery department she has use abused language from land line treat like a janbar

If MobiKwik is a brand then company should have educated person not like janbar

So kindly take action against on him

I initiated payment of electricity bill to South Bihar power development corporation. ID[protected] for 4044 but the faulty payment under the same ID for 3600 made to BSEB Yamuna. Please get the money back to enable me to .pay right amount to right merchant.
Consumer
Mobile no [protected]
My consumer ID[protected] under South Bihar power development corporation is incidentally the same for other consumer under BSES Yamuna. As I have been recharging through your app my consumer ID was displayed for payment reminder I blindly followed and paid the displayed bill amount RS 3600 . When payment msg from bank came I noticed the wrong payment and complaint but as it was last date I paid to SBPDC through your app immediately . Pl enquire and do the needful

Dear Sir

I have transfer the Rs.1600 form my wallet to other bank Bank account as on date 13.05.2019.
In my Mobikwik Payment history its showed that amount has been deducted but not get the amount by the receiver.
Kindly Look into this Matter.
MY Name Babita
Mobile No [protected]
Ticket ID11069356

Money transfer to XXXXXXXXXXX0268

Transaction Id: OMK2296d280f845f5d

Paid :₹ 1, 600

Also find the attached invoice of the Payment

Dear sir /madam
I made an upi transfer on 8/5/19 to kissht. [protected]@hdfcbank
Order id omk375381b46311a7 upi transaction id[protected] they are saying that they have not recived any money in there account... It has been 12 days since the money has been blocked i asked from the bank also they have also said that the money is transfered succesfully... Can u help me resolve this issue the kissth is aplying late fee charges against me... Please solve the issue as soon as possible... I am providing a attachment of the transaction recipt...
Regards - jigar patel
M-[protected]

Mobikwik — my money debit but not refund after pending transaction

Dear mobikwik,
I had made payment of inr 400 to mobikwik on 14th may 2019 using a/c to a/c transfer money. After the payment process the transaction pending, the money was debited from my bank account and the transferred a/c was also not credited. I have been trying their customer support number but no one is responding.
But my money still not refund. Pls refund my money.

Ticket number. 11087412
And[protected]
Ref. Num.[protected]

Dear mobikwik,
I had made payment of inr 150 to mobikwik on 17th may 2019 using mobikwik wallet. After the payment process the transaction cancelled, the money was debited from my bank account and the phone was also not charged. Trough which i use to login during payment through foodpanda. I have been trying their customer support number but no one is responding.
But my money still not refund.

Order no.

Mbk[protected]

Refund details

Refund to bank : rs. 150

₹ 150

Dear all,

I transfer 15000 and 6000 rupees from my hdfc and icici credit to mobikwik wallet, and than transfer 20000 to my axis bank account. But i could not get the money in my axis bank account and debited from mobikwik wallet. I raised the complaint and ticket id is 11045875. I call to mobikwik customer care but no one pick the call for 24 minutes. And now i cant also login in mu mobikwik account. B cz when i try to login, shoe the user is disable. So plz give a service proper and plz return my many as soon as possible..

Regards,

Ankur barot
[protected]