Mobikwik Complaints & Reviews

Address: Jabalpur, Madhya Pradesh, 482001

I received a call from, the following number [protected] saying that he was an SBI card person. Since I had received, calls from, SBI before regarding my credit card I assumed, that it was from them he asked me, my card number and CVV.
And, the very next moment I received an, sms and call from the original bank officials that my card had two transaction made of, ₹60, 907 and, ₹37, 907, finishing my credit limit. The transaction showed Mobikwik named reciever side. Please do take, a, strict action against such frauds and identify any fake callers and bank accounts in the name, of MOBiKwik
Thanking you

Mobikwik customer support has been notified about the posted complaint.

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P

Prakash Swetta

Apr 11, 2019

I have done dth no [protected] recharge for my Airtel dth (1)of rs 150, amount deducted on 3.4.2019
(2) same dth [protected] made recharge of rs 200 amount deducted on 28.2.2019.
For both I had to make payments from my paytm again.
And my mobiquik app says it is done
Please look into the matter and refund my amount paid thru mobiquik
Thanks

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Address: Gurgaon, Haryana

Worst app ever. Had recharged my phone through this app for the first time they deduct your money instantly but they never recharge your phone even after 2days of waiting. Doesn’t reply to their customer.
Totally disgusted so had to finally recharge with other app.

And when i msg them to refund me back my money. They lie by saying recharge was successful and i should contact the operator and they give me a 9 digit number to contact which never works.

Horrible app.

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T

tejinder singh teji

from Adampur, Punjab

Apr 10, 2019

My name TEJINDER SINGH phone no [protected] gmail [protected]@gmail.com my bank account HDFC Bank transfer rupees 8130.98 company zaakpay payment to mobikwik wallet Transaction I'D[protected] time 11:58:42 date 9 April 2019 my bank account payment credit 8130.98 rs transaction failed

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S

satish Appam eh be zuhs

from Mumbai, Maharashtra

Apr 10, 2019

Transaction id is[protected]
6300/_
Transaction date 08/04/19
UCO bank to SBI TRANSACTIONS FAILED

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B

[email protected]

from Mumbai, Maharashtra

Apr 11, 2019

Wallet no.[protected]
Email:[protected]@yahoo.co.in

Please reset my wallet limit
Because accounting year 2018 2019 close
And
Year 2019 2020 start
I already kyc done but limit only 1 lakh per year
If I make just small transaction then walle is block by limit reason
So please rest my mobikwiik wallet
Yours faithfully
Nivea

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S

Sunitha Ghorpade

from Delhi, Delhi

Apr 12, 2019

Mobikwik is a fraud company, i dont think the consumer complaint department has not taken any action and CBI probe is required here!!

They must be looting in crores!!

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Address: 1-67/1 CHOOHEY COMPOUD, STATION ROAD OPP GESCOM OFFICE, 585102

I Mr.Khaja Pasha is an existing customer to Bajaj family FROM PAST 2 YEARS,
That Was surrendered to INCOME TAX DEPARTMENT and availed new PAN CARD with no. EEXPP5150P. DOB[protected]
RIGHT NOW i request you to update my New pan details with existing profile.

For your kind reference the supporting documents New pan card aadhar card
& ration card has attached.and ECS bank statement

Mobikwik customer support has been notified about the posted complaint.

Apr 08, 2019

Updated by zfk I Mr.Khaja Pasha is an existing customer to Bajaj family FROM PAST 2 YEARS,
That Was surrendered to INCOME TAX DEPARTMENT and availed new PAN CARD with no. EEXPP5150P. DOB[protected]
RIGHT NOW i request you to update my New pan details with existing profile.

For your kind reference the supporting documents New pan card aadhar card
& ration card has attached.and ECS bank statement

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M

MATSYENDRA DUBEY

from Delhi, Delhi

Apr 11, 2019

Above transaction is made Fraud from mobile no. [protected], [protected] from my Sbi credit card ending 0868 on 01.04.2019.

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MATSYENDRA DUBEY's reply, Apr 4, 2019

Above transaction is made Fraud from mobile no. 7739264845, 7808522237 from my Sbi credit card ending 0868 on 01.04.2019.

K

Krushna salunkhe

from Pune, Maharashtra

Apr 11, 2019

Dishtv recharge 100rupees not successfull but 100 rupees cut my wolet

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Address: Pune, Maharashtra

I took loan from MobiKwik around 8 months ago and pay all the emi on time. I paid my last emi on 5th March 2019. It's more than 1 months my boost loan account not closed. Every time I contact their customer care they told me to contact the dmi finance and when I contact dmi finance they told that loan is already closed from there end and they can only send NOC and I have to contact MobiKwik regarding that. Both the company gives customer care no of other company. I don't have any idea what to do now? Pls help

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Address: Gurgaon, Haryana, 411029

For last 4 days i am not able to log into my account. When i try logging using my mobile number [protected], i am not receiving otp. When i try to log in using email id, it shows invalid user id/ password.!
I tried to check their help mode, but that is useless. It does not cover majority of the problems. Hence pl. Suggest a solution as how to log in or why i am not receiving otp?

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8

8140963444

from Valsad, Gujarat

Apr 8, 2019

Wrong add money transfer pls. refund payment
399/-
399/-
900/-
pls. wrong payment
pls. details

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A

Abhimalla lakshman

from Nellore, Andhra Pradesh

Apr 10, 2019

My mobile number is [protected] and email id is abhi.[protected]@gmail.com. It is saying 'user is disabled' when I try to login. Please Unblock my wallet account as soon as possible. I have 99000 rs in my account.

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S

sushmi chandra

Apr 11, 2019

Need my missing 20000 back, also the 90000 in my wallet i need refund ASAp. tried calling customercare n number of times no response. very disappointed!

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Address: Nashik, Maharashtra, 422009

My due date of my electricity bill was 23 rd march i have paid my bill on mobiwik on 18 march only still in the electricity it is showing the bill it is not paid.in history payment if i check i can see the amount is deducted of the following payment of electricity.

Could you please help i have pay the bill why it is still showing me still to pay the bill with penality.

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8

8140963444

from Valsad, Gujarat

Apr 8, 2019

Wrong add money transfer pls. refund payment
399/-
399/-
900/-
pls. wrong payment
pls. details

my contact no. [protected]

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8140963444's reply, Apr 3, 2019

pls. refund payment

A

Agnelo Monterio

Apr 8, 2019

I agnelo monterio paid through mobkwik online payment. To adani electricity light bill paid. Amount deducted by bank. But three day becomes not refundable.im trying customer care no not found.i complaint twice that day. No reply came from mobkwik company.

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Ticket no. En[protected]. I did recharge of rs. 458/-. Due to some issues, recharge was not done. I complained the same to mobikwik. They said we fixed it recharge again. But where is my money? It's neither credited in my bank account nor wallet. I am using mobikwik for near about a year. Never experienced such trouble till these problem. I even gave them 5 star in play store. Plz resolve the same else i have no option but to discontinue with it.

Apr 9, 2019

Complaint marked as Resolved

Mobikwik has credited my wallet the full amount which was not recharged. Very appreciative work.

Mobikwik customer support has been notified about the posted complaint.

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S

sujeet kumar g

Apr 8, 2019

Dear mobikwik,
i already complained about my money deduction and 800/- has been returned but 1600/- not refunded till now.
So i am requested pls. Refund 1600/- as soon as possible
sujeet kumar
mobile - [protected]
email - sksingh.[protected]@gmail.Com

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Address: SHOP N.173/6 ATTAWA SECTOR 42 B. CHAND, Chandigarh, Punjab, 160036

मैंने 26 मार्च 2019 को भुगतान पूरा होने पर टिकट बुक किया है मेरा पीएनआर [protected] है और पेमेंट गेटवे मोबिक्विक है और 26 मार्च 2019 मैने को भुगतान पूरा होने पर टिकट बुक किया है और पेमेंट गेटवे मोबिक्विक है और 26-मार्च -19 को मेरे टिकट को रद्द करने के कुछ व्यक्तिगत कारण के कारण zkpy (झकपे) पीजी में वापस किया गया है भुगतान कहता है लेकिन मेरे बैंक खाते में प्राप्त नहीं हुआ है। कृपया मेरी समस्या का समाधान (जितनी जल्दी हो सके) करें। मैं उस बारे में नहीं जानता और न ही zaakpay पर कोई खाता है। इसलिए कृपया आपसे निवेदन है कि मेरी समस्या का जल्द से जल्द समाधान किया जाए…। irctc ne amount refund kar diya hai

Apr 6, 2019

Complaint marked as Resolved

Dear Customer, We wish to inform you that, with reference to refund against PNR Number 2522091459 /IRCTC Transaction ID 100001748612355, an amount of Rs. 390.0 has been processed as per below details: Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:26-Mar-2019 Refund processing date:27-Mar-2019 Refund amount:390.0 Refund reference no:ZP584f8acc12de2 Payment Option used : Zaakpay PG

Mobikwik customer support has been notified about the posted complaint.

Apr 05, 2019

Updated by Arun7800 Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 390.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:26-Mar-2019
Refund processing date:27-Mar-2019
Refund amount:390.0
Refund reference no:ZP584f8acc12de2
Payment Option used : Zaakpay PG

Apr 06, 2019

Updated by Arun7800 Dear Customer,
We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected], an amount of Rs. 390.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:26-Mar-2019
Refund processing date:27-Mar-2019
Refund amount:390.0
Refund reference no:ZP584f8acc12de2
Payment Option used : Zaakpay PG
Humara paisa kab tak refund hoga abhi tak refund nahi hua hai

Apr 06, 2019

Updated by Arun7800 Hello sir ji mere paise kab tak refund hoga 10day ho gaya hai
Kya hai bekoof bana rahe ho
Jab humara A/C hi nahi hai zaakp par to paisa usme kaise refund ho gaya hai

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M

mayurmarsonia

from Junagadh, Gujarat

Apr 5, 2019

I Paid At 03/04/2019 Time 09:46 AM But Not Received Rs.399 in [protected]

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A

Arjun2050

from Mumbai, Maharashtra

Apr 8, 2019

I took a loan from a boost loan, but I can not take it on my mobiBik wallet

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S

sachin121983

from Ahmedabad, Gujarat

Apr 8, 2019

How Recover My Super CAsh

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Address: Surya Bhavan F C Road 6th floor shivajinagar pune, Pune, Maharashtra, 411005

Dear sir/madam

Maine 15th march 2019 ko raat ko 8 baje flipkart ko payment kiya tha amount thi 8847.52 rs maine unke apps se turant unhe cumplet bhi ki mere paise cut huwe hai lakin abhi tak payment nahi huwa unaka ticket id hai 10663210
Maine bar bar custmer care ko bhi call kiya tha lakin unke yaha se bhi koi thik se rep nahi aaraha hai to plz aap meri help kare
Mai transaction ki rec attached kar raha hu and transaction id hai 1791_0315_[protected]_utis2i01

Thanks & regards
Balu avhad
Contact no
[protected]

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I got a call from mobikwik.. From number [protected].. At that time i had uninstalled my true caller... Later on i got to know that i got a call from mobikwik from delhi.. N they stolen all my money from my sbi account *179... N at the beginning they told that they hv called from myntra... N they knew all my myntra details which only i can see... Bcz they have hacked my myntra account... N they stolen all my money rs.41000/-...
I got 4 mail that... For a purchase worth of rs. On pos mobikwik51969 at mobikwik txn# *1679
I want my whole money back i. E - rs. 41000/-... Plz look into this matter... N as soon as possible resolve this matter... Otherwise i have to take action against this.

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Address: 15 lake place kolkata-700029, Kolkata, West Bengal, 700061

Dear team,

Please be informed that on[protected] a fraud transactions have been made on my sbi debit card xxxx-xxxx-xxxx-3339

This online transaction is of rs.5000.00 (1 transactions) zes*mobikwik

Actually i got a call came from mobile no. [protected] said that calling from on line internaionaljobs.com, and they have debited from my account.
Card sbi debit card section to redeem the reward point he ask me to submit your said debit card no to redeem the reward.
I will get the voucher against this redemption.

But rs.5000/- spent on my account. It is very clear that it is fraud transaction. Kindly hold the transaction.
You can contact me on my mobile no.[protected] as well as my email id [protected]@gmail.com

Mobikwik customer support has been notified about the posted complaint.

Apr 04, 2019

Updated by feluda150 wrongly i had given my mobile no instead of the fraudstar their mobile no is[protected]

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H

Himesh Reddy

from Hyderabad, Telangana

Apr 4, 2019

I have created mobikwik account recently .I have deposited 10k in my mobikwik wallet . My money from bank got detected and my wallet dint got updated.so I raised a complaint and send a mail to them then my account is disabled.no customer care service is responding.

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Address: Kolkata, West Bengal, 700029

On 03.04.19, i initiated one sbi visa credit card (Last 3712) payment transaction with outstanding value rs. 17021/- using my mobikwik upi which is linked with my bank of baroda account. During trandaction, it showed transaction failed after trying with a little bit delayed time. But my money deducted from my bank account, bsnk transaction id s22434319, description is upi/[protected]/23:35:06/upi/[protected]@hdfcbank.in mobikwik app upi transaction history, it is showing 'paid to merchant against rrn no[protected].

Please look into the matter.

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On 31st March I have made payment to Grofers online grocery store of Rs. 514 through SBI net banking. My amount of Rs. got deducted from my bank account but the payment was not done to Grofers.

When I saw the transaction details of my SBI account, it is displaying money transferred to INB One Mobikwik Systems priv with reference no.[protected]IGAFULRVK6.
I don't know exactly where my money is transferred since Grofer has not received any payment.

Please check and provide the refund at the earliest.

Mobikwik customer support has been notified about the posted complaint.

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A

avinashneena

from Kalagarh, Uttarakhand

Apr 3, 2019

As saying above my sim block when I arrive India while out of country I using this app .now my nos start again but mobiquick balance showing zero while my last balance is was about 2500 .please check my account and full full my balance so I can use this app.

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Address: kanhauli, khadi bhandar chowk, Muzaffarpur, Bihar, 842002

Yesterday on 1st April I transferred money but it did not transferred and money deducted from my account of 2400/-

Here I am attaching the receipt of money transaction details which is taken by passbook entry.

so pls do the needful as soon as possible on urgent basis.

Sujeet Kumar
MN - [protected] (whatsapp)
Email - sksingh.[protected]@gmail.com

Mobikwik customer support has been notified about the posted complaint.

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R

Raaz Dixit

Apr 3, 2019

On 1 aprl 2019 I paied the money 20000 rs through mobikwik upi ...the transfer is failed but money is debited my accounts..the rrn no is[protected]
Customer care never received the call we humble request ...plz credited my money in my account ...

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A

Alpesh Bhai Patel Ako

from Mumbai, Maharashtra

Apr 5, 2019

Pls call me
[protected]
[protected]@Gmail.com

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Address: electronic city, 560076

Hi,

My transaction number is[protected]cece.
Yesterday i transfer my wallent bal to my bank account and after successful it didnt credited to my bank account. The history also dont have invoice in my mobikwik app.
My wallet amount got deduct but i didnt get the amount to my bank account yet.

Such a poor app and i tried 100 times to contact the customer care but after wait of so long time still their is no one in a call to pickup.

Apr 2, 2019

Complaint marked as Resolved

The issue get resolved within a minute just complaint and got resolve within a span of time.

Mobikwik customer support has been notified about the posted complaint.

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F

Farmaan Husain Ansari

from Varanasi, Uttar Pradesh

Apr 3, 2019

Sir maine 01/04/2019
Ko Sbi A/c me 5000 transfar kiya tha wo abhi pending me hai pls Help [protected] [protected]

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Address: Indore, Indore, Madhya Pradesh, 452002

I hav ebeen using mobikwik since 2 years my account is linked with my adhar card and i frequently use it. Last month i booked some tickets from mobikwik out of which one transaction failed. I complaint it by app by they blocked my account. My email i'd of account is [protected]@gmail.com i have also tried call on their number rbut no response yet. I have also sent mail to my credit card company regarding deduction.

Mobikwik customer support has been notified about the posted complaint.

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A

Ajeet Anand

from Delhi, Delhi

Apr 3, 2019

Hi ! I transfer money to my mobikwik wallet to my account but money deducted from my wallet and not recieved in bank account. Any confirmation mail not recieved for successfull transation and genrate any invoice amount is 9026 rupee. I call mobikwik cutumer care bot nobody pick the call.please help me. Thank and regards. Ajeet anand

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O

Omkara Shukla

from Mumbai, Maharashtra

Apr 3, 2019

On 25th March I was on the way of transferring
4000 rs from my mobikwik account to another account the amount was debited but not credited to the beneficiary account. I am very tensed pls take action against mobikwik and get back my money plss...

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Address: Kolkata, West Bengal, 700017

I got a boost loan from mobikwik and withdraw the amount to mobikwik wallet fr an amount of Rs 18000 and then tried to semd the same amount of money to my bank account but after that it showed that transaction failed but money deducted from mobikwik account. It also shows that the the mobikwik account is debited by Rs 18000 but no amount is credited to my bank account. Please help as it shows that I have to repay that amount in equal EMI's but I havent got that amount so why will I pay. Help please!

Mobikwik customer support has been notified about the posted complaint.

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T

Tkgtps

Apr 3, 2019

Dear sir,
I have ur wallet application past two years.
I am already updated and I have balance also. What is the problem of my wallet I recharge any mobile phone number but not recharged, some went wrong is showing ur application so pls check my wallet

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A

Althaf Haaziq

from Idukki, Kerala

Apr 3, 2019

Rs 407 was debited from my account but not credited to the wallet. Please do the refund as soon as possible. Money is very urgent. Dont delay

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N

Nilesh Nishant

from Delhi, Delhi

Apr 3, 2019

500 rupis transfer UPI debit to account,
Not successful UPI Account [protected]@ybl

Reply

Nilesh Nishant's reply, Mar 26, 2019

Ref no-908512051820

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I have tried to transfer Rs 12000 to my SBI account ror emergency purpose, OTP received but the page not displaying to enter the password and I tried lot of times. Atlast successful transfer money, but is transferred to Bajaj wallet not my account.
My problem is that at present my Bajaj wallet is disabled for my account number [protected]. Please solve the issue as soon.

It's very urgent for me.

Mobikwik customer support has been notified about the posted complaint.

Mar 31, 2019

Updated by Challa Raja Venkata Santosh have received RBL super card recently. I have tried to transfer Rs 12000 to my SBI account ror emergency purpose, OTP received but the page not displaying to enter the password and I tried lot of times. Atlast successful transfer money, but is transferred to Bajaj wallet not my account.

My problem is that at present my Bajaj wallet is disabled for my account number .

Please solve the issue as soon. It's very urgent for me

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Address: 4th A cross, Bellnadur main road, Bellandur bridge, Bangalore, Karnataka, 560103

Hello,

I transfered 5000 rs from ICICI bank to mobikwik wallet. It deducted from bank but it is not added into wallet. I am looking for refund of my money.

Date: 31 March 2019
Contact no. for wallet: [protected]

Photos of transaction and wallet balance are attached.

Please help.

Regards,
Manish

Mobikwik customer support has been notified about the posted complaint.

Mar 31, 2019

Updated by mgurjar-con897098 Attaching bank transaction message.

Apr 20, 2019

Updated by mgurjar-con897098 Hello,

Money is still not refunded from Mobikwik.

Please help.

Thank you
Manish

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I have loaded 9999Inr into my wallet at the same point of time after loading successfull my wallet got logged out then I tried to re login that shows user desabled then I dialled CUSTOMER CARE after long wait of 45 minutes representative taken my call and asked me to send an email about enabling of wallet on '[protected]@mobikwik.com' which I did then I got a reply after 2 hours they were seeking my documents Inshort they are harassing me to share my documents for which I replied I don't want your ### services I will never use your bloody wallet just refund my money to my card since that email I am waiting for their reply so far 2 days already passed I marked reminder emails but there is no response kindly look into it either enable my wallet or refund my money in my card Ill never share any of my personal documents with anyone
Registered Number - [protected]

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 157

fraud call,and transaction on my credit card

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money deducted from back but never got recharge

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new pan updation and email id

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regarding boost loan account

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not able to log in

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electricity bill but still in the bill it is showing not paid

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money deducted from bank account but not credited in my wallet

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irctc

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flipkart ko payment kiya tha paise cute huwe lakin bill pay nahi huwa

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41000/- got deducted from my sbi debit card

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rs.5000/- debited by fraud star from internationaljobs.com

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money deducted using upi but card payment failed.

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payment done on grofers through sbi net banking, transaction details shows mobikwik systems priv

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money transfer failed but amount not refund

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money not received in account bank

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account disabled by mobikwik

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transaction failed but money deducted from mobikwik account

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my wallet disabled

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balance deducted from bank but not added to wallet

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wallet enable related

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