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Mobikwik Complaints & Reviews

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Last updated Mar 27, 2024
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
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122002

Mobikwik reviews & complaints page 158

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S
Srinivasulu Metikala
from Alampur, Telangana
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bill payment not success and amount not refunded

Address:Gudur head post office, gudur, Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524101

I have done 2 transactions each 1000/- on 5.2.19 for my id srinivasulu. [protected]@gmail.com. Both are failed but only one 1000/- refunded to my account. Till date other 1000/- is not credited in my account. Worst service from mobikwik. Bad application. I don't want to use further. Please arrange my 1000 to be credited to my account. There is no contact also for mobikwik....
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B
B. Khatri
from Delhi, Delhi
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refund of cancelled train ticket money

I booked my train ticket on irctc app of ashram express (12916) dated 9/3/19 from delhi to ahmedabad and made payment using mobikwik interface. Later, i cancelled my train ticket but refund has been made to mobikwik platform-zaakpay pg with refund id-[protected], amount of rs.355. Please transfer this amount from mobikwik to my bank account as soon as possible.
Transaction id-[protected]
Pnr no.-[protected]...
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Address:Mumbai City, Maharashtra, 400076

I have made a hdfc credit card payment on 11th nov 2018, but it was a wrong transaction for hdfc bank dated 11th nov 2018 amount of rs. 11, 986/-. Later on, as per given details, hdfc bank has successfully transferred amount of rs.11986 to the source account with the reference number vmtcb02684 and arn # 74552428010000086871470 on november 26, 2018. Also, the amount of rs.1334 has been transferred to the source account with the reference...
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Address:Samrat electronic, kalpandapam, Chennai

During my kyc verification procedure in mobikwik app rs 10000 was transferred to merchant wallet without my knowledge. When i contacted him, he is not answering properly and using abusive words. I went directly to the office but i couldn't find the office in the given location details. Think he is fraud. If he is fraud how can mobikwik company can have insecure transaction and fradulent activities in there app. So kindly take responsibility...
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K
kharif
from Darwha, Maharashtra
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faulty transaction

I am mobikwik wallet user, on 27.02.2019 i had made an transaction of ₹2000.00 from my debit card to add the wallet balance. My account was debited by ₹ 2000.00 but wallet balance is not credited. I had lodged the claim with mobikwik customer care by raising the ticket & mail however there is no response from mobikwik. Mean the time my wallet account has also been disabled and existing account balance of ₹404.75 has also been made nil....
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M
Madhu66864
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bajaj emi payment

Address:38/328-23, Vikalangula colony, subjail post, YSR, Andhra Pradesh, 516001

Emi was debit from my bank and mobikwik cannot showing in history and bajaj emi customer care also u cannot pay emi... I contacted my bank they say register complaint in mobikwik i am not responsible for that in last month 13th my amount was debit the transaction no ismobikwik51969 mobiwik txn[protected] pls refund my amount or explain what is ur doing...
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On 1st march, i transferred ₹4820 from my mibikwik wallet to my bank account but it was not credited in my acvount but still debited from my wallet. I have raised a support ticket and got a message that day that it will be solved within 48hours. But till now, i habent heard from minikwik and also money is neither credited in my wallet nor my bank account. It is very urgent....
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S
shani chauhan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge money deducted twice at a same time

Address:b.m.c colony, anand nagar, near heera panna mall, jogeshwari west, mumbai 400102, Mumbai City, Maharashtra, 400102

My name is yasmeen and my number is jio= [protected]. Yesterday i received the message that if i recharge the rs. 399 on my jio number from mobikwik, then i will get a cashback of 150, i follow the all procedure 1st time i did the transaction it wass gone failed, then after same time again i do the transaction is successful through debit card, but mobikwik app deducted my money both the time. I want to my money refund as soon as.
Recharge:...
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Y
Yagnik.Pankaj77
from Rajkot, Gujarat
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amount debited in account but not credit in bsnl land line bill

My account in debited dt. 26.02.2019.
Connection number [protected].
Category landline bill.
Operator : bsnl
Txn ref id mk[protected]

Number with std [protected]

Bbps ref id mk01007qhnpy

Rs.1959.

I was online payment through mobikwik, dt.26.02.2019.
But till date not credited bsnl outstading nor refund.

Further, i have already rs.50...
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S
sanjeev chhonker
from Munnar, Kerala
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regarding action if 'user is disabled'

My mobikwik account has been disabled by your side. Reasons of disabled not intemated till date.
My mobikwik account is not in activate status even after number of complaints.

In view of the above it is requested to investigate the matter and activate my mobikwik account. Intemate me regarding action taken at the earliest please.
Thanks

Sanjeev chhonker...
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S
Salam Sonik Singh
from Salem, Tamil Nadu
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failure of money transaction deducted money from my account resolve the problem

Address:Good Earth Business Bay - 601, 6th floor sector 58, Gurugram, Haryana India -122002, 122002

In this morning, i have transacted money from my account for buying clothes at mytra but transaction fail and money had been deducted from my account rs 2239.07 when i checked my account it also deducted the money giving statement like "zaakepaymentserices".in the statement written in the mobikwik also, the money had been deducted giving order id : 582e4e24fc962. Where this money had been to gone. Have already complaint to mobikwik apps also,...
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S
sahana vijaykumar
from Bengaluru, Karnataka
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transaction failed at the bitter, end but didn't get the refund.

Address:Bangalore, Karnataka

I have paid cescom bill in mobikwik wallet inr 2005 on 3rd feb 2019, at the biller end the transaction was failed but till now i dint get the refund. I gave multiple complaints in mobikwik but still they are telling that the transaction is successful. These are below reference id's.
Mobikwik txn ref id mk[protected] paid for the customer id c[protected] and the bbps id is mk01007n6a22. Bbps complaint id ap[protected]. Kindly check...
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Address:ONE MOBIKWIK SYSTEMS PRIVATE LIMITED - Good Earth Business Bay - #601, 6th Floor, Sector 58, Gurugram - 122101., Gurgaon, Haryana, 410209

Hello,

My name is nishant uchil and i am a new user of mobiwkik. I installed ur app in my phone and tried to make en electricity bill payment today for the amount of inr 2770 through my dbs bank upi (Nishant. [protected]@dbs) on february 22, 2019 at around 8:30 pm. While proceeding the app got stuck and later i got a message saying there is some problem in my bank website hence unable to proceed with the transaction. However the...
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S
Sruthy Srinivasan
from Belgaum, Karnataka
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cash not deposited back to bank or mobikwik wallet after unsuccessful transaction

Address:Chennai, Tamil Nadu

I had paid my electricity bill on feb 12 at 11.02 pm. The transaction was unsuccessful. An amount of rs. 4750/- has been debited from account and has not been refunded to mobikwik wallet or to bank. On checking with my bank operator. The amount has been debited in the name of mobikwik. Please do the needful to refund the money back asap as my electricity bill has crossed due date.

Thanks,
Sruthy...
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I
Ishaan Mishra
from Gurgaon, Haryana
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money transfer bank to bank

Sir... The date 28/12/2018... I was transfer a money from my bank account bank of baroda.. The transaction money is 49000.. I was transferred money...9000 for 5 times 3900 one time... Nd 100 rupees one time... Sir...40, 000 was transferred in another account.. Bt in my bank the debit amount is 49000, so sir bt 9000 was not transferred... So sir plz do work hard for this...
Ishaan mishra...
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Address:501301

Hello team,

I hope you will take necessary action against mobikwik mobile app team.
There was fraudulent and unauthorized transaction of rs 6400 happened from my wallet without my knowledge. I kept that amount to pay for credit card bill however it's been deducted from my wallet.
When i escalated it mobikwik team they disabled my phone and i'd.
Please reach out to them and refund my money i really need...
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P
Priyam Khandelwal
from Ahmedabad, Gujarat
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mobikwik security pin blocked

My name is hitesh khandelwal, i have problem using mobikwik wallet as my security pin has been blocked as i have entered wrong pin multiple times. Now i can't use my wallet and my money has stucked either transfer it to my bank linked to upi with mobikwik or please help me to get it unblocked so i can use my mobikwik account.

Registered no. [protected]
Hitesh khandelwal...
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D
Digvijay74
from Makrana, Rajasthan
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not received my refund of rs 1000 yet.

On 1st of february 2019 i did the credit card bill payment of rs 1000 through mobikwik payment gateway and the transaction was failed due to some issue but the money got deducted from my bank account. On that day i received a mail stating that the refund has been initiated but till date i haven't received my refund. Please let me knoe when will i be receiving my money. My transaction id is
Vcc[protected].

Arn number =...
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S
shaurya jain
from Mumbai, Maharashtra
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account has been blocked

Address:122101

My mob no is [protected].
They have blocked my account by given a reason that i have taken money from another mobikwik wallet, so they need proof or bill for the transaction. I have tried to explain them that its just wallet to wallet transfer, then also they are not listening they are saying catch the third party from whom mr x (Another wallet holder from whom i have taken money as wallet transfer of ₹10000) has added money in his...
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A
akshaysinghal93
from Mumbai, Maharashtra
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fraud unauthorized transaction of rs. 1560

Address:Gurgaon, Haryana, 122022
Website:Mobikwik

There has been an unauthorized transaction from my account which i immediately reported to mobikwik and i've been continously trying to call them and to get any update from their side but there has been no communication from these guys. Since the complaint, my user has been blocked and i'm no longer to access my account too.
The fraud transaction was done without receiving any otp my ticket towards a fraud instamojo account.
My...
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