Mobikwik Complaints & Reviews

Hello sir.
On 12 of march i recharged my idea number with 479 rupee . I got message that recharge is pending but after some time i got a mail that recharge was successful but my idea number was not recharged.my transaction ref id number is WAL[protected].i called many times to mobikwik customer number but its fake it never connect. I compained in mobikwik aap in help section their they says your problem is resolved but still i have not got my money ..
Plz help me out..its my humble request..

Sir i want the transaction history of my account because someone i give money from my wallet but i have give permission to take money from my wallet but i will give this money for havan and this person will receive my call
So sir you call this number [protected] and said that talk to [protected] this number sir ap koi strict action may lijiye ga sir

Payment to moglix.com successful on[protected] through mobikwik.. Transaction details are as below...

Transaction date [protected]
Transaction id 2483739

The transaction has been cancelled by moglix and money has been refunded to mobikwik and received a message from mobikwik that it has refunded the amount... Details are as below...

Refund id wap_[protected]
Transaction date [protected]
Transaction id 2483739
Total refund ₹ 3702
Refunded to bank account : ₹ 3702

But no amount has been credited into my mobikwik account till date

Mene mobikwik boost mese lone liya he orr mera lon 9520 ka ho gaya he par me meri bank me vo pesa transfer kar raha hu to vo pesa transfer nahi hoo raha to uska koy solution nikalo tumara koy customer complen numnar bi nahi he orrr me ne mail bi kiya he par koy ans nahi de rahe aapki bahut la parwa he orrr me asha rakhta hu ki yee mess k bad koy anss doge

I wish to bring to your notice, a fraud transaction which took place yesterday, using my father's debit card. He got a call from the number [protected]. We had a transaction refund pending in mobikwik and filed a email to customer care. The person claimed that he was calling from the mobikwik to resolve. He asked for the debit card numbers and the one time passwords. As my father does not have much knowledge about the internet banking process, he was easily duped, and gave off the debit card numbers. As soon as the call was over, he got an sms from the bank, stating that a transaction of rs 11000 from one account and more rupees from other bank accounts was made from his card. He was quick enough to get the card blocked and also filed an fir with the local police. I have sent a mail to the backend department of mobikwik.com which handles all fraud complaints ([protected]@mobikwik.com), but haven't received a reply yet. Hopefully the transaction could be aborted at an earlier stage. However, i haven't received any response yet from any of the sources. Could anyone suggest a better approach which will help me in getting back my money

I have transferred funds for my telephone bill of feb'19 - telephone no.28332107 & 28331039, got debited in my sb account but not credited to that telephone accounts. My telephone bill status is still pending. No refunds are done. Details are as follows :
Tel no :[protected]st transfer rs.944/-on 09.03.19 at 7.30 pm & 2nd transfer - rs.896.80 on 15.03.19 at 11.44 pm
Tel no :[protected] transfer of rs.274/- on 09.03.19 at 7.37 pm.
Please check & refund my funds as i have physically made the payments to mtnl for both the cases.

Initially my transaction with dakshin gujarat vij company limited had failed by the merchant and it has been refunded to mobiwik but yet it is not refunded to my bank account...
The transaction i'd:- mk[protected] the registration email address:- jewel. [protected]@gmail.com
And registered mobile number:- [protected]
Time and date of transaction:- 15th may 2019 at 10:32a. M

Wallet amount debited but not transferred to hdfc bank account. Please help me and resolve this issue. They done this two time first time it resolved but then again during transfer it did not show invoice on app also. I fed up from there service they do every time some new problem. Please help me to resolve it asap. Instant help will be appreciated.

Hi

I have recharged my mobile number [protected] - Vodafone, but wrongly selected the network airtel instead of vodafone while recharged on 14.03.19 - 12.33am and updated also against the order ID - MK[protected].

But yet not updated in vodafone network for payment, because of wrongly selected the network.

Kindly reverse the amount me or please update the amount to the vodafone network

Hello,
My friend had done a transaction of electricity bill the amount has been debited but the transaction failed but then I got the mail from electricity company that the transaction failed and amount refunded to bank but it is not refunded to my bank yet...
I had send help in the app and had generate the ticket#10661832
I want to know that within how much time I will get my money back..n u will solve this issue...
I hope u will reply soon...
Thanking you.

Hi,

I have done multiple transactions from mobikwik from past 2-3 months. Now on 14th mar'19, i have transfer ₹3200/- to my mobikwik wallet for transferring to my bank account. When i'm trying to transfer money from "wallet to bank" have got the error "email id not found in the request". Whenever i'm not changing my email id from mobikwik account, using same mail id, but still got the error.

Kindly look into this & resolved this on a priority basis.

This is aakash sharma. I made a payment of rs.4900 on mobikwik to this mobile no.[protected] by mistake. And im trying to call on this no.. Unfortunately the number is not in working. My got stuck in that number. Kindly help me out. Im a middle class person. And this money is most important for me.
I will be very thankful to you, if sort out my problem.

Date:15/03/2019
You have sent ₹ 4900 to [protected]. This transfer is currently in pending mode and awaiting acceptance from the receiver.

Receiver's detail (S) [protected]
Comment
Updated wallet balance ₹ 62.48
Total wallet balance* ₹ 62.48
Transaction date friday, 15 march 2019, 11:50:49
Reference id [protected]c0a3df5a5

Dear sir,

This is praveen kumar p, i have mobikwik account.
Every month i was paying my home town gescom bill through my mobikwik account.
This month i did same but today payment is not received. And the amount not credited back to my bank still now.
So, kindly do the needful help to get back my amount.
Below are details of transaction:

Recharge/bill payment for [protected]
Transaction id: mk[protected]

I hope you are take immediate action on complaints.

Thanking you,

Regards:
Praveen

Hi sir,

This is vijay yogananth. My Transaction Id : 5831a90a7e91d My Account No:[protected] Transaction Time: 02/03/2019, 04:40 PM.

On the above transaction, by mistake i send the money to the account no: [protected] instead of[protected] thru IMPS by RBL Credit card.

After i found the mistake i took charge on and visit the nearest Icici bank to rectify the error by initiate STOP PAYMENT SERVICES. As per my request they stop (RBL)Transaction. But my amount had not yet credit to my account.

And they proposed me to contact Mobikwik. And they request Mobikwik to send a E-MAIL REGARDING THE TRANSACTION.

so i kindly request you to do the needful. Wating for the quick response.

Thanks,
S. Vijay yogananth
[protected]

I was doing a transaction of 1786 to myntra through mobikwik wallet.
So I was completing the process of adding money to wallet on myntra transaction portal but they showed that insufficient funds and I found that 'Mobikwik' deducted 1000 from my mobikwik wallet stating " wallet debit against bank transfer recovery " and no data or invoice is available for that transaction and I'm trying my all efforts to contact with their customer support or help team but I'm not getting any response or positive result .
Kindly look after this and sort it out asap please . I need my money back.
Thank you

Vinu dhawan from delhi i availed a offer from mobikwik the product name boost credit where mobikwik provide boost loan in wallet basis on cibil score and after receive amount we can transfer in our bank with some charges. I got 55000 amount from mobikwik finance partner dmi finance. I choosed ecs payment mode. Early emi duducted from my account which i given but last month in january 2019 i received message rbi regulatory nach form submit necessary for auto debit emi. I downloaded nach form and submit successfully. My emi due date 5th of every month. My march emi due i maintained my balance to made emi timely but today 14 march till now my emi not deduct from my account sudden today received this message — dear customer, due to recent update from regulator, your enach with dmi has been expired. Pls pay your dmi finance pvt ltd bill # 18633916 of inr 5510.00 online at http://payit.cc/I18633916, ignore if already paid., i surprised to know that i submitted already nach last month how expired if expired why merchant not inform before or on time why after 10 days of due date received this message worst thing is. That i informed to dmi finance customer care they r saying contact mobikwik we are not in this matter and mobikwik who providing services from long time but without any customer care number. Now i m confuse where i need to go please take action. Against mobikwik and mobikwik partner dmi finance this kind of irresponsible job. My mobikwik registered number [protected] my contact number [protected]

I have taken 45, 000, and already paid 2 emis, but still it showing 1 st emi is due, and my loan amount is not updated. And amount is not reduced from principle amount.. I have raised many complaint and raised many tickets but i have not received proper response for them and the customer care support is not at all good. And there is not customer care contact number to talk.

I deposited money into mobikwik account, however after one transaction, user id got disabled. Unable to login now, and the money got stuck as well. No customer care number given for emergency issues. No reply to emails as well.
No professional intimation of how to resolve the issue. Causing a lot of problems for users.
Email id - [protected]@gmail.com
[protected]@gmail.com

I had also taken loan from mobikwik - part of aditya birla group... My loan ac no is lxw-m[protected] i was paying my all the installment though paytm my self.. One day i receive a call for direct debit service i said ok send your personal.. Person came to my home and collect documents and signature.. He said know no need to paying manually know payment will cut automatically.. But after payment date i paid late fee because.. Some problem from company side they couldn't deduct my payment. For this i pay penalty of 800 along with installment..

And know today on 12 march 2019 i again received msg to pay your chaque bouns fee.. And my total outstanding was showing 2684 rs something which again i paid for sake of my cibil.

Sarabjeet singh
+91 [protected]

[protected]@gmail.com

Dear sir, i had recharged my airtel prepaid number [protected] though your mowikwik app via bharat bill pay. But the amount of 448 used in postpaid bill payment for the same prepaid mobile number. How can postpaid bill be paid for a prepaid number? So i requested you to refund my paid amount of 448 through your payment app in my mowikwik wallet immediately.
Thanks.