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Mobikwik Complaints & Reviews

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Last updated May 9, 2024
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Mobikwik reviews & complaints page 161

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W
Waseema Khatoon
from Shikohabad, Uttar Pradesh
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irctc ticket cancelled but refund not received

Dear sir
I have booked a ticket from irctc and paid the amount through mobiwick wallet. I cancelled the ticket but not received the refunded amount in my walet. Please look into the matter and credit the fund in my wallet. The refunded amount is 1505. I am frequent user of mobiwick but and also satisfied with this wallet but this is the first time i have found this type of problem. Hope u will resolve my problem soon and credit the...
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L
Legend005
from Pune, Maharashtra
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fraud transaction on my sbi credit card through mobikwik

I am RAJESH KIRITKUMAR MAGIYA from kolhapur, Maharashtra.I had a complaint regarded fraud transaction that I had a call recieved from afraud number at 7 feb on around 4:30 pm asking for the credit card number and OTP received at registered number ([protected]). I unfortunately provided the OTP to the fraud caller and two transaction worth Rs.10000 takes place through Mobikwik.The amount 20000/- is debited from SBI credit card.I hereby request...
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S
Sharmila Jaffer
from Chennai, Tamil Nadu
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money transfer failed from one account to another

Address:Chennai, Tamil Nadu, 600100

Transferred money on 5th February, 2019 from one account to another account on Mobikwik. Two transactions failed. The app informs payment done but the money is NOT credited in the respective account.

First transaction
Order ID : OMK2266fd3871fe1aa
UPI Transaction ID:[protected]
Date: 5th February, 2019
Amount : Rupees : 6, 000

Second transaction:
Order ID: OMK22670c6e4fade6cbr...
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Mobiqwik deducted 5000 RS from my UPI linked account and then they said it's refunded back to my account.

Nothing came back to my account. When I raised a complaint, no response for 24 hours.

Then I followed up again after 24 hours, they came back that they need 7 working days to respond.

Is this a ploy to extract money from customer account, earn interest under the name of technical glitch and...
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D
Dadar1984
from Solan, Himachal Pradesh
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fraud transaction to customer of sbi card holder

Dear,
I have received a complaint from Pawan kumar s/o Munshi Ram Village Badoli PO Dradha Tehsil Dalhousie Distt. Mandi that a call from a number received and he asked for the card number and OTP received at registered number .Complainant/Victim unfortunately provide the OTP to caller and transaction worth 40, 000 rupees takes place through mobikwik.Which is not done by the complainant The amount 40000/- debited from his SBI A/C...
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S
Sailee Bhorde
from Pune, Maharashtra
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fraudulent use debit card of bill payments

Address:Pune, Maharashtra, 411016

Amount was deducted for 2 times 9619₹ and 9473₹ from my bank account to pay my credit cards bill... Payment is failed... And money has been deducted... And they said money will be reversed back into your account... Upi transaction id is debited inr 9619.0 on date[protected]:16:28 pm by upi ref no[protected] and 2nd is debited inr 9473.0 on date[protected]:13:47 pm by upi ref no[protected]... I hope you resolve the issue as fast...
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K
Kunalrudra
from Lala, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my payment order i'd 580ddf667e341 and 580de3f5fa7d5 is failed but two times amount deducted from my account

I am trying dakshin haryana bijli vitaran nigam electric bill payment from mobiquick app my payment order i'd 580ddf667e341failed but 585.20 rupees deducted from my account after some time i am re trying same bill payment but again failed it's order i'd is 580de3f5fa7d5
And again 585.20 rupees deducted from my account please solve my problem and my transaction date is 02 february 219...
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E
Ela Selvaraj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

max rewards money not credited

Address:600082

Hi,

I am elavarasan selvaraj and i use mobile number [protected] which is linked to my mobikwik wallet as well. On 10th january 2019, i redeemed sbi reward point of 19588 worth 4987 rs. I received confirmation sms from sbi rewards that my points have been successfully redeemed and as of today 5 february 2019 my sbi points is 0 after redemption. However, until now mobikwik didn't credit my money into the wallet. Where is my...
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R
Ravig1555
from Noida, Uttar Pradesh
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recharge to a wrong number

Address:New Delhi, Delhi, 110044

Ravi gupta this side from delhi.
[protected]@gmail.com
Cell : [protected]
I've recharged a wrong number ([protected]) with rs 399 at 06:49 on 05/02/2019.
Order id is en[protected].
I've to recharge number [protected]. Vodafone.
Please respond me asap.
Refund my money.
Thank and regards : ravi gupta....
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V
vaishnav tk
from Tellicherry, Kerala
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recharge unsuccessful but amount deducted

Address:Kannur, Kerala, 670001

I tried to recharge my phone via mobiwik at the amount of 484 using fedral banks debit card [xx1652] on 02nd feb 2019, but transaction got failed and amount deducted. They said refund will be done in 30minutes but till date (4th feb 2019) i dont get my refund money
[orderid:580e32f21a538]

Transaction date:02-feb-2019

Please look into my probelm and please do my refund immediatly...
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S
satyanirania
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amount deducted but no recharge

Address:494556

I satyaveer using a mobikwik account with mob no [protected]. I tried to recharge the same no with amount 399 on 31 january 2019 for which my amount was deducted but recharge not done. And shown successful recharge but no recharge on my number. I tried to complain in help section of mobikwik but after some time shows problem resolved while the issue is still not resolved....
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A
agooptu1
from Kolkata, West Bengal
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fraudulent use of debit card

Address:Kolkata, West Bengal, 700026

On january 17, 2019 a sum of rs. 8500/- was fraudulently transferred through my sbi debit card 459xx5674 at mobikwil txn#[protected].
The transaction was completed without my knowledge and without receiving any otp from mobikwik portal.

This is a case of cyber crime. Kindly enquire into the matter from your end and refund the money which has been taken from my account by fraud

Yours faithfully, br...
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P
Prasoon29
from Dehri, Bihar
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money debited but recharge unsuccessful

My friend shilpa's payment for mobile prepaid recharge failed but money got debited instantly on 2nd feb 2019.

Below are her mobikwik transaction details:

Transaction id rj[protected]
Ticket id 10358051

Hereby requesting mobikwik to kindly look into this matter and get this resolved as quickly as possible. Waiting for your positive and quick reply....
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S
sai@160110
from Visakhapatnam, Andhra Pradesh
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upi transfer

On jan 30 i make a transaction of 6000 the payment is failed and money has been deducted and they said money will be reversed back into your account but that is not happened i posted a mail and they don't respond to that mail. So what should i do now and the upi transaction id is[protected]. I hope you resolve the issue as fast as possibl and money reversed back into my account....
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B
Bubai51
from Kolkata, West Bengal
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money deducted from bank account

Address:Kolkata, West Bengal, 700141

On 02.02.19, i pay cesc bill rs450 via mobikwik. Money was deducted from my canara bank account, but the bill payment was faild. Mail said money refund to your account. But money did not refund to my account. How can i get my money back. & also i cannot pay any other payment via mobikwik. And also the notification and wallet option on mobikwik cannot open after the payment failed. Plese help to refun my money....
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Hi sir my mobikwik wallet id is [protected].
From this number I tried to do a upi transaction of 6000 rs. The amount got deducted but neither recipient received it nor I got it back . I have even registered complaint in help section many times. I got reply saying that yes it was wrongfully deducted. The money is still not refunded yet. Please solve my problem soon and give me my money back in my bank account.
My upi transaction...
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S
Subratarishazra
from Kolkata, West Bengal
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amount not credited in my bank

Address:Kolkata, West Bengal, 700065

My friend send me 2000 each 2 time with upi via mobikwik .The amount was deducted from her account but not transfarred to my bank account I contacted with Mobikwik customer care .They are saying the transaction is complete and The receiver bank will have the amount.Bank is saying no such amount sent to my bank or her bank from Mobikwik.It is over 72hours.Please help....
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A
Ashokgyan
from Chennai, Tamil Nadu
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wallet account blocked

Address:607002

When i login with my registered mobile no.[protected] the screen shows that "user is disabled" despite of entering valid otp.in my mobikwik wallet i have rs.120.00 credit balance. Kindlly return back my money. Since 7days i raised this issue by several times but there is no response from your side despite of providing related proofs. Let me know why mobikwik blocked my account?
Thanks...
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Address:Hisar, Haryana, 125001

Hi
I am submitting the electricity bill from your app and when i make payment it's shows payment failed for the transaction but money deducted from the bank.

After that it shows money refund to your bank account but i did not received any money return.

As i see that this problem is running on your app from few days.

Please solve my problem as earlier as you can.

So i will...
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N
naveeen1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized payment

Sir my name is naveen there as been transaction done without my noticification from my mobikwik wallet

The person called me saying he from customer care nd without my notice
Transaction details
Merchant name shopclues
Updated wallet balance ₹ 46
Total wallet balance* ₹ 46
Transaction date [protected]
Transaction id [protected]
Total payment ₹ 9350
Paid via wallet...
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