Claimed

Mobikwik Complaints & Reviews

1
Last updated Apr 23, 2024
Complaints 7119
Resolved
857
Unresolved
6262
Quick Links
Statistics
Share
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mobikwik
Customer Service Contacts

Mobikwik Phone Numbers

Phone
+91 93 1392 5342
4533
3178
+91 94 6644 6644
2292
2243

Mobikwik Website

Mobikwik Head Office Address

2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 160

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shivam Vaish
from Gwalior, Madhya Pradesh
Report
Copy

return money from myntra has not been sent to my bank account

Address:Bangalore, Karnataka, 560019

I ordered two products from myntra of total price rs. 1216 and paid it through mobikwik. I returned one of the product and the return amount of rs. 837 has been sent to mobikwik now under transaction history of mobikwik app. It is showing that they sent the money to bank. But i have not recieved any amount in my bank account. I tried calling him and send them many emails but they are not responding. Order id[protected]
Date of myntra...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
azra tehniyat
from Chennai, Tamil Nadu
Report
Copy

money not received by irctc

I have booked the ticket for 9th march journey in the irctc website through mobikwik wallet. The money has been debited from mobikwik wallet successfully. But it is not transacted to irctc.

The portal showing transaction status as payment pending from bank end.

My ticket has not been booked yet

Kindly do the needful to complete the transaction process as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mith@
from Gurgaon, Haryana
Report
Copy

credit card bill payment

Address:Faridabad, Haryana, 121003

Dear sir,

Order no. : vcc[protected]
Ticket : #10436615

I have pay the rs. 19, 446/- on dated 06.02.2019 for credit card bill payment and today is last past 7 days but so far as not yet credit in credit card account therfore our ecs is bounce for yesterday this reason.

Please resolve this problem immediately and contact me.
Also please send the your customer care no.

Thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bishwakarma Prasad
from Mumbai, Maharashtra
Report
Copy

complaint has solved

Address:Mumbai City, Maharashtra
Website:[email protected]

I was paying electricity bill on 26 January but transection was failed but amount6410 has deducted from my credit cards.but on 6 February 2019 same amount refund at my account.so I have no any doubt.here is not any fraud transection at my wallet. So kindly requested to you please allow for operate my login wallet account.because at my wallet account above 9600 balance is available.after disabled I am not using this amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M.Shasrty
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account has been disabled 9902207534

Address:122101

From 11th february 2019 onwards i am not able to login my account.
I have receving a message "user disabled"
I have tried to contact them and raised a query, but til now there is no reply from them.
I have tried to end email to their email id "[protected]@mobikwik.com
And [protected]@mobikwik.com but no reply from thier side. There around 1000 rupees in my wallet. I have already given them my aadhar and pan details and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priya En E N
from Shoranur, Kerala
Report
Copy

fraud/ unauthorized use

Address:Palakkad, Kerala, 678013

An unauthorised frsud txn had happened for rs.1070 dt 3/2/19, using the given mobiquick wallet id. The payment was made to zingoy ac. I have contacted them and made the txn failed. Kindly make arrangement to refund the amount to my wallet as soon as possible. The order id was 5924834 more than that i would like to raise a complaint with ciber crime dept, so that i can make the fraudester punished. Even after giving complaint, another fraud...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Neha Urmil Jariwala
from Surat, Gujarat
Report
Copy

money recipient wallet

My husband using bajaj wallet mobikwik send me his walletc balance 50 rs to me but i have not received 50 rs to my bank or not in my wallet i have download bajajwall etc but no money received in my wallet this is cheating credit my 50 rs to my wallet or bank account immidetly my husband mobile no is [protected] n he send to me on my mobile no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Multipurpose 4 U
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding my refund money has not been sent to my bank account by mobikwik

Address:Gurgaon, Haryana

I bought 2 item from Myntra on 27 Jan & 618rs PAID through Mobikwik. Later I returned 1 item, so, myntra reund me 419Rs.

Because I paid money through Mobikwik, so refund was also come through Mobikwik.

When I logged into my Mobikwik page, there is a refund show in history (Refund from myntra.com Transaction Id:[protected] dated Feb 04, 2019 7:33PM)
but it has not been sent to my bank account.
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mukul2530
from Ludhiana, Punjab
Report
Copy

unauthorized fraud txn from my mobikwik wallet money

Address:Ludhiana, Punjab, 141010

Please find the details of fraudulent txn below:

Amt - ₹1926
Txn date - feb 8, 2019
Time - 2:44am
Mobile - [protected]

Money was debited from mobikwik wallet only not from debit card. Otp came to my phone at 11:09pm on 7th feb2019 which i never shared with anyone. This was bug from mobikwik, how could anyone login without getting to know otp. I have also sent the mail to [protected]@mobikwik.com,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Hi team,

This is with regards to one of the transactions i had done on makemytrip w. R. T purchase of an airticket. I had done the transaction using mobikwik wallet and on ticket cancellation have received the refund in my mobikwik wallet.

Currently i am based in italy and cannot access my wallet due to mobile number not being operational. The mobile number i had used for booking was +91 [protected] and the makemytrip...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhanua22
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my wallet money of rs 1117 showing rs. 807 without any traces of transactions in history

Address:Hyderabad, Telangana, 500062
Website:m.mobikwik.com

Wallet money deducted without any transaction..

Hi, i have been using mobiwik continously since 2 months everything was fine. But today i really had a bad experience.

My wallet balance used to be rs 1117 but today morning it suddenly went to rs. 807.. What's wrong with your app..

And there are no traces of the transactions in my wallet history and didn't even receive any notification that my money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Priya En E N
from Shoranur, Kerala
Report
Copy

fraud/ unauthorized use of wallet

Address:Palakkad, Kerala, 678013

An unauthorised frsud txn had happened for rs.1070 dt 3/2/19, using the given mobiquick wallet id. The payment was made to zingoy ac. I have contacted them and made the txn failed. Kindly make arrangement to refund the amount to my wallet as soon as possible. The order id was 5924834 more than that i would like to raise a complaint with ciber crime dept, so that i can make the fraudester punished. This is the mail that i havesent to mobikwick...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jagadeesh John
from Hyderabad, Telangana
Report
Copy

transfer of money - not getting back to my bank account

Address:Hyderabad, Andhra Pradesh, 500038
Website:Mobikwik.com/help

I added of 10000 rs but while transferring it's shows kyc details are to be update following pics are seen and no assistance for transferring or response through phone and messages even complaint token no. Also raised but no response from them please resolve the issue tickets no. S are 10418075, 10404170 from past 7 days and my contact no. Is [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kkmanish
from Chima, Punjab
Report
Copy

online payment of 114 rupees

Address:Ludhiana, Punjab, 141001

I have done a payment of 114 rupees on 9th of january 2019 from my mobiwik wallet with registered mobile number [protected] and name manish kaushik.
The amount has been debited from my account but due to payment failure the order is not placed. After so many tries i am unable to contact any of their customer care executive. Simply they are looting people by making fraud transaction....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
akavin
from Jabalpur, Madhya Pradesh
Report
Copy

fraudulent transaction from my mobikwik wallet.

Address:Jabalpur, Madhya Pradesh, 482005

Dear sir/madam

This is to complain about 02 fraudulent transaction from my mobikwik wallet. The fraudulent transactions were made at about the same time and on same date[protected]. Total amount of transaction = rs 7276/- + rs 5350/- = rs 12626/-.
Details are as below:

I) txn id 6045520, paid to zingoy; rs 7276.00
Ii) txn id 6044739, rs 5350.00; paid to zingoy.

I expect a refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Melwin Mendonca
from Coimbatore, Tamil Nadu
Report
Copy

my wallet

Hi, i am melwin mendonca... Amount was deducted from my mobikwik wallet of rs. 50...... Mobikwik — failed to transact but the amount deducted from my mobikwik wallet... I kindly request you sir to refund my cash... Of rs. 50 as much as possible soon... You have to refund it vey soon... Thank you... Sir... I hope that you will refund my money......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Melwin Mendonca
from Coimbatore, Tamil Nadu
Report
Copy

complaint against regarding fraud transaction

Address:Udupi, Karnataka

Hi, i am melwin the amount was deducted for 2 times₹399 and ₹399 from my bank account to make reacharge for my mobile number.... Mobikwik — is failed but two times amount deducted from my bank account. I kindly request you to refund my total of rs.798. As much as possible plz refund it soon... Thank you... This is my last recharge from the mobikwik......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Waseema Khatoon
from Shikohabad, Uttar Pradesh
Report
Copy

irctc ticket cancelled but refund not received

Dear sir
I have booked a ticket from irctc and paid the amount through mobiwick wallet. I cancelled the ticket but not received the refunded amount in my walet. Please look into the matter and credit the fund in my wallet. The refunded amount is 1505. I am frequent user of mobiwick but and also satisfied with this wallet but this is the first time i have found this type of problem. Hope u will resolve my problem soon and credit the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Legend005
from Pune, Maharashtra
Report
Copy

fraud transaction on my sbi credit card through mobikwik

I am RAJESH KIRITKUMAR MAGIYA from kolhapur, Maharashtra.I had a complaint regarded fraud transaction that I had a call recieved from afraud number at 7 feb on around 4:30 pm asking for the credit card number and OTP received at registered number ([protected]). I unfortunately provided the OTP to the fraud caller and two transaction worth Rs.10000 takes place through Mobikwik.The amount 20000/- is debited from SBI credit card.I hereby request...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sharmila Jaffer
from Chennai, Tamil Nadu
Report
Copy

money transfer failed from one account to another

Address:Chennai, Tamil Nadu, 600100

Transferred money on 5th February, 2019 from one account to another account on Mobikwik. Two transactions failed. The app informs payment done but the money is NOT credited in the respective account.

First transaction
Order ID : OMK2266fd3871fe1aa
UPI Transaction ID:[protected]
Date: 5th February, 2019
Amount : Rupees : 6, 000

Second transaction:
Order ID: OMK22670c6e4fade6cbr...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy

Recent comments about Mobikwik services