Mobikwik Complaints & Reviews

Dear sir
I have booked a ticket from irctc and paid the amount through mobiwick wallet. I cancelled the ticket but not received the refunded amount in my walet. Please look into the matter and credit the fund in my wallet. The refunded amount is 1505. I am frequent user of mobiwick but and also satisfied with this wallet but this is the first time i have found this type of problem. Hope u will resolve my problem soon and credit the amount. Please acknowlege my compliant and revert me back on my mail
[protected]@yahoo.co.in
Regards
Waseema

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I am RAJESH KIRITKUMAR MAGIYA from kolhapur, Maharashtra.I had a complaint regarded fraud transaction that I had a call recieved from afraud number at 7 feb on around 4:30 pm asking for the credit card number and OTP received at registered number ([protected]). I unfortunately provided the OTP to the fraud caller and two transaction worth Rs.10000 takes place through Mobikwik.The amount 20000/- is debited from SBI credit card.I hereby request you to stop the transaction and refund our money back as soon as possible or redeem our money.
Thanking you
Regards: RAJESH MAGIYA (KOLHAPUR, MAHARASHTRA)
Fraud no:[protected]

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R

Ramkumar Mandal

from Muzaffarpur, Bihar

Feb 8, 2019

My mobile no.[protected]
but problem Bihar patna not show

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Address: Chennai, Tamil Nadu, 600100

Transferred money on 5th February, 2019 from one account to another account on Mobikwik. Two transactions failed. The app informs payment done but the money is NOT credited in the respective account.

First transaction
Order ID : OMK2266fd3871fe1aa
UPI Transaction ID:[protected]
Date: 5th February, 2019
Amount : Rupees : 6, 000

Second transaction:
Order ID: OMK22670c6e4fade6c
Transaction ID:[protected]
Date: 5th February, 2019
Amount: Rupees: 1, 000

Attaching the screenshot of payment status displayed on Mobikwik and the respective account's statement proof that the money is not credited.

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K

Kunalrudra

from Lala, Assam

Feb 8, 2019

Two times bill payment failed but two times 585 rupees deducted from my account

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G

gargdeepak0004

from Gurgaon, Haryana

Feb 8, 2019

Hi Team, My mob number is [protected] which is registered on Mobikwik. Today I seen that Rs. 5000 Showing Paid on 1st feb 2019 to Zingoy, which was not done by me. & I surprised that I have not received any otp from Mobikwik..

Mobikwik dont have Contact Number & every time No reponse on email

I think Mobikwik Security Servers are not Good

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Mobiqwik deducted 5000 RS from my UPI linked account and then they said it's refunded back to my account.

Nothing came back to my account. When I raised a complaint, no response for 24 hours.

Then I followed up again after 24 hours, they came back that they need 7 working days to respond.

Is this a ploy to extract money from customer account, earn interest under the name of technical glitch and then refund after 1 week (after Mobiqwik earning interest)?

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Dear,
I have received a complaint from Pawan kumar s/o Munshi Ram Village Badoli PO Dradha Tehsil Dalhousie Distt. Mandi that a call from a number received and he asked for the card number and OTP received at registered number .Complainant/Victim unfortunately provide the OTP to caller and transaction worth 40, 000 rupees takes place through mobikwik.Which is not done by the complainant The amount 40000/- debited from his SBI A/C Number [protected]. I hereby request you to stop all the orders which have received payments from aforesaid bank account and redeem the money of the complainant .

.regards:-- Insp. Sandeep shrma SHO PS Joginder Nagar Distt. Mandi (H, P, )

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N

NEERAJBIHAR

from Sambalpur, Odisha

Feb 8, 2019

This is Neeraj kumar our moviqwik regd. Mob.no. is [protected] our bank account in sbi. Our 2600/- missing in 7/02/19.
Sir plzz help me & back 2600/- rupay in our sbi bank account. I am journalist in bihar.
Thank you

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Address: Pune, Maharashtra, 411016

Amount was deducted for 2 times 9619₹ and 9473₹ from my bank account to pay my credit cards bill... Payment is failed... And money has been deducted... And they said money will be reversed back into your account... Upi transaction id is debited inr 9619.0 on date[protected]:16:28 pm by upi ref no[protected] and 2nd is debited inr 9473.0 on date[protected]:13:47 pm by upi ref no[protected]... I hope you resolve the issue as fast as possible and money reversed back into my account.. I have even registered complaint in help section many times...
This is a case of cyber crime. Kindly enquire into the matter from your end and refund the money which has been taken from my account by fraud...!

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K

Kunalrudra

from Lala, Assam

Feb 7, 2019

I am trying Dakshin Haryana Bijli Vitaran Nigam electric bill payment from mobiquick app my payment order failed two times but two times 585.20 rupees deducted from my account please solve my problem My payment order I'd 580ddf667e341and 580de3f5fa7d5
My transaction date is 02 February 2019 in morning so help me quickly sir ok

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D

Dishank Choudhary

from Vijayawada, Andhra Pradesh

Feb 8, 2019

I recharged my dth of 407 and the amount is deducted from my account and recharge is not done and in transaction history it shows no invoice available for this transaction.

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I am trying dakshin haryana bijli vitaran nigam electric bill payment from mobiquick app my payment order i'd 580ddf667e341failed but 585.20 rupees deducted from my account after some time i am re trying same bill payment but again failed it's order i'd is 580de3f5fa7d5
And again 585.20 rupees deducted from my account please solve my problem and my transaction date is 02 february 219

Feb 6, 2019

Complaint marked as Resolved

No response

Mobikwik customer support has been notified about the posted complaint.

Feb 07, 2019

Updated by Kunalrudra Please solve my problem My two bill payment failed but two times 585.20 rupees deducted from my account

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S

Sunil limkar

from Pune, Maharashtra

Feb 6, 2019

Dear sir your company send to me one massage 300 cash back offer but till not any cash back Get Rs.300 SuperCash on recharge of 498 (2 GB/day for 91 days) through Mobikwik for your Jio number [protected]. Click http://bit.ly/jioplan to recharge. T&C apply. Please send me clarification

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R

Risabh gautam

from Bhopal, Madhya Pradesh

Feb 8, 2019

My name is rishi raj gautam and my contact no. is [protected]
my boost loan emi deduction date
[protected]..
but not deduct emi ...my bank account... so it's not my foult...it's your foult...please deduct my emi...and i am not pay any bounce charges

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P

PANCHSHEEL ASSOCIATES

from Korba, Chhattisgarh

Feb 8, 2019

Pending money transfer from [protected] to [protected]
When successful.
Please reply urgent.

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Address: 600082

Hi,

I am elavarasan selvaraj and i use mobile number [protected] which is linked to my mobikwik wallet as well. On 10th january 2019, i redeemed sbi reward point of 19588 worth 4987 rs. I received confirmation sms from sbi rewards that my points have been successfully redeemed and as of today 5 february 2019 my sbi points is 0 after redemption. However, until now mobikwik didn't credit my money into the wallet. Where is my money?

Feb 9, 2019

Complaint marked as Resolved

Thanks Consumer Complaints forum. Only after you forwarded the message to Mobikwik they resolved it and credited back my 5000 Rs equivalent reward points after 1 month. I really appreciate this forum for helping me.

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Address: New Delhi, Delhi, 110044

Ravi gupta this side from delhi.
[protected]@gmail.com
Cell : [protected]
I've recharged a wrong number ([protected]) with rs 399 at 06:49 on 05/02/2019.
Order id is en[protected].
I've to recharge number [protected]. Vodafone.
Please respond me asap.
Refund my money.
Thank and regards : ravi gupta.

Mobikwik customer support has been notified about the posted complaint.

Feb 05, 2019

Updated by Ravig1555 Mobikwik costumer Care also Dont responding...

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G

Ganesh Amane

May 8, 2021

Dear Team,

I was wrongly Jio Mobile number recharged that is [protected] But My Mobile number is [protected].
Kindly request you to reverse my wrongly recharged amount.
Also kindly check the screen shot.
Kindly Revoke my Recharged Amount.

Regards,

Ganesh Amane
[protected]

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Address: Kannur, Kerala, 670001

I tried to recharge my phone via mobiwik at the amount of 484 using fedral banks debit card [xx1652] on 02nd feb 2019, but transaction got failed and amount deducted. They said refund will be done in 30minutes but till date (4th feb 2019) i dont get my refund money
[orderid:580e32f21a538]

Transaction date:02-feb-2019

Please look into my probelm and please do my refund immediatly

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K

Kunalrudra

from Lala, Assam

Feb 5, 2019

Very bad

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Address: 494556

I satyaveer using a mobikwik account with mob no [protected]. I tried to recharge the same no with amount 399 on 31 january 2019 for which my amount was deducted but recharge not done. And shown successful recharge but no recharge on my number. I tried to complain in help section of mobikwik but after some time shows problem resolved while the issue is still not resolved.

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B

Burra Rakesh

from Guntur, Andhra Pradesh

Feb 4, 2019

Money debited and show recharge successful ..but not reacharged ...how can I get my money

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C

Chinna babu k

from Bhimavaram, Andhra Pradesh

Feb 4, 2019

Money debited my bank account but not credited to my mobikwik wallet. 28/01/2019 T. ID. 58085475b0130.please solve this problem. Mob [protected] and email ID [protected]@gmail.com. My self CHINNA BABU K

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O

Omer Yafai

from Hyderabad, Telangana

Feb 4, 2019

Hi i m omer yafai.frm Hyderabad. How to pay electric bills.alredy try but not respond payment.only error

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Address: Kolkata, West Bengal, 700026

On january 17, 2019 a sum of rs. 8500/- was fraudulently transferred through my sbi debit card 459xx5674 at mobikwil txn#[protected].
The transaction was completed without my knowledge and without receiving any otp from mobikwik portal.

This is a case of cyber crime. Kindly enquire into the matter from your end and refund the money which has been taken from my account by fraud

Yours faithfully,

Arup ratan gooptu

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My friend shilpa's payment for mobile prepaid recharge failed but money got debited instantly on 2nd feb 2019.

Below are her mobikwik transaction details:

Transaction id rj[protected]
Ticket id 10358051

Hereby requesting mobikwik to kindly look into this matter and get this resolved as quickly as possible. Waiting for your positive and quick reply.

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M

[email protected]

from Renukut, Uttar Pradesh

Feb 4, 2019

Dear sir from my account transfered at wrong number Satish k c 1431
That man is not pick up my phone call
Please refund my amount Rs 4000

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R

RUPALIiiii

from Chennai, Tamil Nadu

Feb 6, 2019

There was cashback uptop RS 750 through mobikiwk payment in sasti ticket on domestic flight. after booking i didn't receive any message or info about cash back even after 24 hours. HIGHLY DISAPPOINTED!

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On jan 30 i make a transaction of 6000 the payment is failed and money has been deducted and they said money will be reversed back into your account but that is not happened i posted a mail and they don't respond to that mail. So what should i do now and the upi transaction id is[protected]. I hope you resolve the issue as fast as possibl and money reversed back into my account.

Mobikwik customer support has been notified about the posted complaint.

Feb 02, 2019

Updated by sai@160110 My contact number is [protected]

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K

Krishna65687112

from Shahganj, Uttar Pradesh

Feb 4, 2019

I have selling gold of 123 rupees why gold is selling pending please solve my problem urgent

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Address: Kolkata, West Bengal, 700141

On 02.02.19, i pay cesc bill rs450 via mobikwik. Money was deducted from my canara bank account, but the bill payment was faild. Mail said money refund to your account. But money did not refund to my account. How can i get my money back. & also i cannot pay any other payment via mobikwik. And also the notification and wallet option on mobikwik cannot open after the payment failed. Plese help to refun my money.

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A

Anil badgujar

from Batala, Punjab

Feb 4, 2019

My mobikwik wallet to wrong mobikwik wallet mobile number send money... so please solve this problem...and refund me my money

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Hi sir my mobikwik wallet id is [protected].
From this number I tried to do a upi transaction of 6000 rs. The amount got deducted but neither recipient received it nor I got it back . I have even registered complaint in help section many times. I got reply saying that yes it was wrongfully deducted. The money is still not refunded yet. Please solve my problem soon and give me my money back in my bank account.
My upi transaction no. is[protected].
I have attached your reply regarding my problem

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V

vishesh2969

from Vrindavan, Uttar Pradesh

Feb 2, 2019

upi transaction is neither successful nor reject but 6000 money deduct.
upi ref id is[protected]

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Address: Kolkata, West Bengal, 700065

My friend send me 2000 each 2 time with upi via mobikwik .The amount was deducted from her account but not transfarred to my bank account I contacted with Mobikwik customer care .They are saying the transaction is complete and The receiver bank will have the amount.Bank is saying no such amount sent to my bank or her bank from Mobikwik.It is over 72hours.Please help.

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Jan 31, 2019

Updated by Subratarishazra Total amount is 4000.They are giving a transaction id. But the transaction is pending . Sir please help how can we get back the money

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Address: 607002

When i login with my registered mobile no.[protected] the screen shows that "user is disabled" despite of entering valid otp.in my mobikwik wallet i have rs.120.00 credit balance. Kindlly return back my money. Since 7days i raised this issue by several times but there is no response from your side despite of providing related proofs. Let me know why mobikwik blocked my account?
Thanks

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Address: Hisar, Haryana, 125001

Hi
I am submitting the electricity bill from your app and when i make payment it's shows payment failed for the transaction but money deducted from the bank.

After that it shows money refund to your bank account but i did not received any money return.

As i see that this problem is running on your app from few days.

Please solve my problem as earlier as you can.

So i will refer your app to others too

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Sir my name is naveen there as been transaction done without my noticification from my mobikwik wallet

The person called me saying he from customer care nd without my notice
Transaction details
Merchant name shopclues
Updated wallet balance ₹ 46
Total wallet balance* ₹ 46
Transaction date [protected]
Transaction id [protected]
Total payment ₹ 9350
Paid via wallet : ₹ 9350
This transaction as been done by taking otp number from me forcelly by mis guiding me kindly get me my amount sir its very urgent

Jan 30, 2019

Complaint marked as Resolved

till now nothing happned i have raised complaint yesterday kindly take neccesary steps

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Jan 30, 2019

Updated by naveeen1 Recieved refund of fraud transaction kindly acess the account as now its disabled i have send to my bank account immediately
We have successfully processed a refund of ₹ 9350 into your account.

Transaction details
Merchant name shopclues
Updated wallet balance ₹ 9396
Total wallet balance* ₹ 9396
Refund id [protected]
Transaction date [protected]
Transaction id [protected]
Total refund ₹ 9350
Refunded to wallet : ₹ 9350

Jan 31, 2019

Updated by naveeen1 My mobile number [protected] me mr k.r.naveen the following transaction as been done unauthorised nd without my knowledge by taking otp number forcebly from me kindly do the needful to refund my amount to my wallet how ever previous amount of rs 9350 i have recieved in my wallet nd ur customer care madam told my account is now disaled kindly enable it so that i have to send amount immediately to my bank account The Videocon dth bill payment of ₹100.0 for Customer Id[protected] is now successful!
This pending transaction has now been successfully processed. Below are the transaction details:
Customer Id [protected]
Operator Videocon
Category DTH
Updated Wallet Balance ₹ 9396.0
Total Wallet Balance* ₹ 9396.0
Transaction Date Jan 25, 2019 (Friday)
Transaction ID VID[protected]
Total Payment ₹ 100.0
Paid Via Wallet : ₹ 100.0
Paid Via Payment Gateway : ₹ 0.0
* The reason why your Total Wallet Balance and Updated Wallet Balance may differ is because the Updated Wallet

Jan 31, 2019

Updated by naveeen1 Me mr k.r.naveen my mobile number is [protected] this given below transaction as been done without my knowledge kindly reverse to my wallet

The Vodafone prepaid bill payment of ₹10.0 for Mobile No. [protected] is now successful!
This pending transaction has now been successfully processed. Below are the transaction details:
Mobile No. [protected]
Operator Vodafone
Category Prepaid
Updated Wallet Balance ₹ 9496.0
Total Wallet Balance* ₹ 9496.0
Transaction Date Jan 25, 2019 (Friday)
Transaction ID EN[protected]
Total Payment ₹ 10.0
Paid Via Wallet : ₹ 10.0
Paid Via Payment Gateway : ₹ 0.0

my mobikwik wallet account is disabled kindly enable it as i have recieved previous amount of fraud happened from my account of rs 9350 i have got it i want to send to my bank account kindly enable it so that i can send the amount to my bank immediately please kindly do the needful !

thanking you with regards naveen k.r.

Jan 31, 2019

Updated by naveeen1 My mobikwik account as been disabled yesterday as it fraud transaction happened [protected]@rediffmail.com kindly enable it i have to utlise it immediately kindly do the needful urgently kindly do the needful as early as possible please i am unable to use now as its disabled i have immediate transactions to be made so i am requesting sincerely

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 163

irctc ticket cancelled but refund not received

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fraud transaction to customer of sbi card holder

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fraudulent use debit card of bill payments

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my payment order i'd 580ddf667e341 and 580de3f5fa7d5 is failed but two times amount deducted from my account

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max rewards money not credited

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recharge unsuccessful but amount deducted

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amount deducted but no recharge

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fraudulent use of debit card

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money debited but recharge unsuccessful

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upi transfer

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money deducted from bank account

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money wrongly deducted in upi transaction and neither recipient received it nor I got it back in my bank account

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amount not credited in my bank

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wallet account blocked

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money deducted from bank but not even bill submitted or nor money return to my bank account.

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unauthorized payment

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