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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 163

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L
lakshmiprasanna1nimmala
from Vijayawada, Andhra Pradesh
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the prepaid recharge done twice for the same mobile

Through mobikwik same number has got double recharged for the same period. So, i would like to revert back one of the transactions.
The amount is 169.
It is airtel.
Please do let me know how to do that
It is done on 16th jan.
Need your immediate attention
Already provided required information
Contact if additional information required
I have been using mobikwik for my transactions....
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Address:520011

I have redeemed my State Bank of India debit card reward points of 300 points equivalent to 75 indian rupees to the mobikwik wallet app. The reward points have been deducted from my sbi rewards account and no longer exists as on 05jan2019. Point Gateway (LIVMOBIKWIK) Booking Done MemberShipNo: [protected] Points: 300.00, i also got this message from state bank that my reward points have been successfully redeemed into mobikwik wallet.But when...
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R
raheg
from Bengaluru, Karnataka
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mobikwik scam blocking kyc validation and bank transfer

Address:560067
Website:www.mobikwik.com

Mobikwik is pathetic company with no customer care number working. They blocked my wallet to bank transfer saying kyc is pending but i submitted all my kyc documents still they are not enabling my bank transfer and my money is stuck in wallet, looks like its scam by mobikwik one of the worst upi/payment company i used.

First place mobikwik doesnt have working customer care number where you can talk to someone and get it resolvedbr...
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Address:122101
Website:www.mobikwik.com/contact

Hello i have recharged my jio number [removed] via mobikwik of rupees 399,
But has taken the money and it never get recharged, and i have tried to registered two times help ticket and found those status are resolved without anything done, they dont have even contact number. This is really fake.

Note: i have attached my transaction id screenshot mobi1 and the help ticket screenshot mobi2

Thanks
Amit...
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S
Satyadeep Mahapatra
from Bengaluru, Karnataka
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recharge account credit discrepancy

I have done annual recharge towards my tatasky subscriber id [protected] on 1st jan 2019.
The money got deducted instantly but the issue of credit towards my tata sky account still stands unresolved and the account is deactivated.
They said the money will get refunded but no action has been taken till now.
I have had enough patience to wait for 13 days but now i am losing my patience as the purpose of recharge still stands...
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D
Dhirendra76
from Jalandhar, Punjab
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non refund of my credit balance

Address:Amritsar, Punjab, 143001
Website:www.mobikwik.com

Hi, i m dhirendra kumar yadav. Has a mobikwik account with balance of rupees 1298/-. I m not able to transfer the money back to my bank account or to do any recharge. Yes but your very wise app is allowing transferring more money in to my mobikwik account from my bank account.
2. Kindly do something otherwise i am filling a case against your company.
My details
Email - [protected]@yahoo.com
Contact number -...
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N
Narayana Raju Saripalli
from Hyderabad, Telangana
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looted money

Address:New Delhi, Delhi, 500085
Website:wallet.mobikwik.com/accounts/login

After raising a complaint they called from registered mobikwik no:[protected], that concerned customer executive had pretended saying that he will do wallet to card transfer of my money of rs 9000 locked in mobikwik wallet. Instead of that he took the details of debit card. He directly stole the amount of rs 8999 from my savings account by using debit card details. I can finally say that mobikwik is fraud. It's just looting the people's money....
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Address:Prakasam, Andhra Pradesh, 523101

Dear sir

Mobikwik company cheating me, as per RBI for Wallet upgration, I try to Done my wallet Kyc. But unfortunately there is no Kyc centers in prakasam Dt(Ongole), they hold 5000rs in.my wallet.. If I want do any transaction, that request is not processing due to Kyc upgrade.100 times I try to call customer care. But at least one number also not working.

I request you please help me to get my money back....
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L
Lavinadhanwani
from Vadodara, Gujarat
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recharge not done even after deduction of money.

Address:Vadodara, Gujarat, 390006

Had done a vodafone recharge for mobile number [protected] worth ₹458 on 6th january, 2019. The recharge was claimed to be successful by mobikwik and a confirmation email for the same was sent ; but no such recharge records were found by the operator, whereby recharge was not done. Thus the recharge was not done even after dedection of money.
References:
Order no: wal[protected]
Txn id: 39441517
Ticket no: 10163167...
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S
Shivlal kumar singh
from Amarpur, Bihar
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reliance jio recharge 149

Address:Dhanbad, Jharkhand
Website:Movikwik recharged

Sir i have recharged inr149 for jio on month in 7 jan2019.. But for this 137 has deducted from my b. O. I bank and no recharged.. Pls return my money..
I never ever recharged if my money is not returned.. And app also be uninstall...
Me sbko bol dunga ki ye app na chalaye qki aaplog student koa paisa return nhi krte h sr hm student h 137 rupaya mayne rkhta h. Pls sr return this.. Aise m es app se bhrosha uth jayega...
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A
anubhavs
from Lucknow, Uttar Pradesh
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credit card

Address:Lucknow, Uttar Pradesh, 226018

I have added Rs10000/- to my mobikwik wallet linked to mobile number [protected] from my credit card. But later when I thought of transferring the same amount of Rs10000 from Mobikwik wallet to Bank Account, They asked me for kyc registration. I opted kyc verification online and submitted all details.Till now my kyc has not been completed. I have been raising this issue at there customer support. There is no proper support from customer care....
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N
Narayana Raju Saripalli
from Hyderabad, Telangana
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looting citizen money

Address:500085
Website:www.google.com/url?sa=t&source=web&rct=j&url=wallet.mobikwik.com/&ved=2ahUKE

I have added rs9000/- to my mobikwik wallet linked to mobile number [protected] from my credit card. But later when i thought of transferring the same amount of rs9000 from mobikwik wallet to bank account, they asked me for kyc registration. I opted kyc verification at door step within 48hours. But it has been 20days still kyc verification has not been completed at door step. They didn't send any agent to complete the kyc verification process...
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V
Vaishnavi Kulkarni
from Chennai, Tamil Nadu
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wallet credit

Address:New Delhi, Delhi
Website:Mobikiwik

I deposited amount in mobikiwik wallet on 13/12/2018. My pin was blocked so i received message that you complete your kyc as i uploaded my pan card copy. As on date i couldn't receive any positive reply. I had sent so many messages. I had search their contact number but i am unable to get it. Kindly the matter asap
Thanks & regards
Vaishnavi kulkarni...
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V
vasantj
from Hyderabad, Telangana
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transfer of money to wallet

I am unable to transfer money from my wallet to bank account no one is responding to my issue i am facing lot of trouble with this app my money 10000 was blocked in my wallet no one is responding no faqs are available relating to this they are telling that they are updating the app then why should they proceed us to add money just block that option also i want to pay my fees it is delaying they are telling that it will take 7 working days...
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R
Rohan Rajendra Kajale
from Savantvadi, Maharashtra
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money debited automatically

I transferred 1000rs from sbi account through mobiqwik app to my maharashtra bank account. It credited into my account but within 5 minutes automatically debited those 1000 rs.
And it is clearly showing that amount is debited from sbi account also and from bank of maharashtra account also..
Amount-1000rs
Upi ref no[protected]To which 1000rs debited)...
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D
Dhirendra76
from Jalandhar, Punjab
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not able to transfer my money back to the bank account

Address:143001
Website:Mobikwik.com

Hi dear sir /madam,... I have a mobikwik account which i use through their app. I have 1295/- rupees in the account. But i m not able to carry out any transaction through it... Every time a massage is popping up that email id not recognised, whereas i have already registered my email id with app. However the app is allowing only one transaction ie it is accepting money transfer from other bank accounts to its credit... No customer service...
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A
asmi@
from Patna, Bihar
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mobikwik supercash feature

Website:www.mobikwik.com

They have given us cashback in the name of supercash. But now there are terms and conditions that only 5% of that supercash can be used for each payment. Unlike other apps where you can use 100% of your cashback amount for any payment. And also supercash will be valid for only 45 days after earning. So why is there a limit in the money earned?
Who are they to expire our earned cashbacks after some days?
This is a clear fraud...
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A
Ashokgyan
from Chennai, Tamil Nadu
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9466446644 - customer care looted my money

Address:Cuddalore, Tamil Nadu, 607002

Mobikwik looted my money of rs.9600- regarding the complaint ticket id-#10048517 on 29.12.2018 i had received a call from mobikwik's customer service mobile no.[protected] and the person shared my bank account details including otp. Soon the person withdraw the amount of rs.9600- from my bank account. I was shared the otp because of the call is from mobikwik's authorised customer service number-[protected]. Mobikwik looted my hard...
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C
chai89
from Hyderabad, Telangana
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money transfer transaction failed and never got refund back

Mobikwik is a fraud company please never use, anyway i will raise a complaint against mobikwik wallet with rbi, they are cheating customers by holding back customers money for days for failed transactions. I have made a money transfer to bank using my wallet registered with number [protected] on january 1st 2019, money deducted but can't find any transaction details, i have raised multiple tickets every time they says 72 hrs i will get refund...
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Lovely Chakraborty Mukherjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited and reverse but not credited to my account

Money Transfer from [protected]@ikwik
Money Transfer to [protected]@ikwik
Transaction Date: THU 20 December 2018, 21: 01pm
Total amount paid: Rs. 6000
UPI TRANSACTION ID :

Money transferred and debited from my account and credited to the receiver account but it reversed from the receiver account and from the same UPI ID:[protected]
but not credited to my account
Please help me. br...
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