Mobikwik Complaints & Reviews

On 02.02.19, i pay cesc bill rs450 via mobikwik. Money was deducted from my canara bank account, but the bill payment was faild. Mail said money refund to your account. But money did not refund to my account. How can i get my money back. & also i cannot pay any other payment via mobikwik. And also the notification and wallet option on mobikwik cannot open after the payment failed. Plese help to refun my money.

Hi sir my mobikwik wallet id is [protected].
From this number I tried to do a upi transaction of 6000 rs. The amount got deducted but neither recipient received it nor I got it back . I have even registered complaint in help section many times. I got reply saying that yes it was wrongfully deducted. The money is still not refunded yet. Please solve my problem soon and give me my money back in my bank account.
My upi transaction no. is[protected].
I have attached your reply regarding my problem

My friend send me 2000 each 2 time with upi via mobikwik .The amount was deducted from her account but not transfarred to my bank account I contacted with Mobikwik customer care .They are saying the transaction is complete and The receiver bank will have the amount.Bank is saying no such amount sent to my bank or her bank from Mobikwik.It is over 72hours.Please help.

When i login with my registered mobile no.[protected] the screen shows that "user is disabled" despite of entering valid otp.in my mobikwik wallet i have rs.120.00 credit balance. Kindlly return back my money. Since 7days i raised this issue by several times but there is no response from your side despite of providing related proofs. Let me know why mobikwik blocked my account?
Thanks

Hi
I am submitting the electricity bill from your app and when i make payment it's shows payment failed for the transaction but money deducted from the bank.

After that it shows money refund to your bank account but i did not received any money return.

As i see that this problem is running on your app from few days.

Please solve my problem as earlier as you can.

So i will refer your app to others too

Sir my name is naveen there as been transaction done without my noticification from my mobikwik wallet

The person called me saying he from customer care nd without my notice
Transaction details
Merchant name shopclues
Updated wallet balance ₹ 46
Total wallet balance* ₹ 46
Transaction date [protected]
Transaction id [protected]
Total payment ₹ 9350
Paid via wallet : ₹ 9350
This transaction as been done by taking otp number from me forcelly by mis guiding me kindly get me my amount sir its very urgent

Date[protected]
User detail - [protected] email - nymph. [protected]@gmail.com
Resolution - refund my money

I have made purchase on myntra.com using mobikwik wallet but the payment was processed by net banking (Using mobikwik's platform). I returned the products so i have got the refund from myntra. But this time refund did not go to my bank account by mobikwik, instead they have added that money in their wallet.
Now i was unable to transfer the money back to my bank account as my kyc was not done for mobikwik wallet.
Suddenly yesterday evening when i was trying to make the payment via mobikwik wallet then i realized that i do not have any balance in my wallet. Upon checking i got to know that there were 3 transactions done yesterday afternoon totaling to amount 1700/- on komparify.com. I have not done these transactions neither i have received any sms about the wallet money being used. When i have checked my email then i have seen the notifications about transactions.

I have already complained to komparify informing the same to them.
I need my money back.

Sir,
This is m. Sreenivas.
I am using mobikwik app with reg. Phone number [protected].
On jan 2 nd 2019 i have paid electricity bill on the bill number 4096457 in bangalore.
But it is not updated yet.
The bescom guy is disconnecting the fuse multiple times.
So please update it as soon as possible and please update the same to me on mail sreenivas. [protected]@gmail.com
Or on reg. Phone number.

Sir, madam
I did two times recharge for my mobile connection offer but money debited from my bank account but not to be recharge. Then i went go to recharge shop i done recharge manually. Mobikwik take my money two times. That amount were 349 and 349 in yesterday. So please give to my money back. I give the reference upi code below
Your a/c no. Xxxxxxxx4142 is debited for rs.349.00 on[protected]Upi ref no[protected]

Sir maine 19/01/19 ko rs 3000 apne bank of baroda ke a/c se sbi ke a/c me transfer kiya but mere bob ke a/c se 3000 rs. Deduct ho gaya kintu 26/01/2019 tak sbi ke me paisa nahi aaya. Na hi mere main a/c me return aaya aur na hi mere sbi ke a/c me credit hua. Maine kai bar complain kiya but ko replay nahi aaya.
Plz help me
Money transferred
Jan 19, 2019 9:50:05

Sir my mobile nbr is [protected].
मेने कुछ दिन पहले इक बिजली का बिल pspcl का b72bt410282k भरा था 1290 का
अमाउंट bank मे से कटने कें बावजूद भी bill 3 दिन तक pending show कर रहा था last day कें दिन वो bill मेने किसी और site से भर दिया लेकिन mobikwik से अभी तक हमारी payment 1290 वापिस नही आई
Plz कुछ सल्यूश्ण कीजिए और मुझे मेरे पैसे रिटर्न कीजिए
मेने काफी बार अपनी app मे से help मे क्प्लेट डाली लेकिन अभी तक कोई सल्यूश्ण नही हुआ plz जल्दी से जल्दी मेरी payment वापिस कर दिजिए

There was 9950 rupees in my wallet, so i was trying to send money to one of the merchant, i did a mistake instead of scanning qr code i type the code unfortunately i typed mistake and i was sent to wrong merchant, how do i get the money back any chances,
Any ideas are most welcome,
As there is no contact support to mobikwik it is very difficult to get in touch with them i request any one who already faced this issue please give me suggestions

Sir my mobile nbr is [protected].
मेने कुछ दिन पहले इक बिजली का बिल pspcl का b72bt410282k भरा था 1290 का
अमाउंट bank मे से कटने कें बावजूद भी bill 3 दिन तक pending show कर रहा था last day कें दिन वो bill मेने किसी और site से भर दिया लेकिन mobikwik से अभी तक हमारी payment 1290 वापिस नही आई
Plz कुछ सल्यूश्ण कीजिए और मुझे मेरे पासे रिटर्न कीजिए
मेने काफी बार अपनी app मे से help मे क्प्लेट डाली लेकिन अभी तक कोई सल्यूश्ण नही हुआ plz जल्दी से जल्दी मेरी payment वापिस कर दिजिए

Dear Sir/Madam,

Greetings for the day,

My name is santosh kumar, my mobikwik number [protected] . M unable to use this app or wallet without kyc.So I just want to complete my mobikwik kyc .m facing much trouble to transfer mony or use this wallet app .your customer care number is also not reachable . Several time m calling but there is no responsed. I need your help.m staying in Noida Uttar pradesh. there is no any mobikwik kyc center in nearest my location.so i request please resolve my quarry as soon as possible.m waiting your reply..
If any thing disconnect kindly call on my mobile number.

Regards,
Santosh kumar
Mobile-[protected]

I had paid my electricity bill on 14 January 2019 but today i was just checking whether new bill is there or not then i found that my previous bill of 14 January was also not paid till now. An amount of rs 807 was transferred to mobikwick but not to electricity board. so i request mobikwick to resolve this problem and pay the electricity bill as soon as possible

I had paid my electricity bill on 14 January 2019 but today i was just checking whether new bill is there or not then i found that my previous bill of 14 January was also not paid till now. An amount of rs 807 was transferred to mobikwick but not to electricity board. I tried to contact mobikwik but there's no coustmer care for it. so i request mobikwick to resolve this problem and pay the electricity bill

I done recharge but not get in mobile number and money will be not refunded..please refund my money or do my recharge with in 24hour this APK is fraud I done so many times this problem face each and every transaction please help me for giving me a solution of the transaction other wise give me refund any to my bank account please help me sir for my mobile number resister [protected]

I raise a complaint long ago regarding transfer of wallet amount into bank.. On 19 th January one ### called me from mobile number [protected].and ask me otp.. I mistakenly told otp.. Then ### asked me account number to which the wallet amount should be transferred... Then I came to know that the ### trying to loot my money.. Then immediately i cut that call. On 23 rd January today that ### used my wallet amount to pay badarpur service station bill... I searched that number in true caller and it shows as Uzma khan.(bloody ###)... I want that ### to be arrested by police.. And logout my account from his device.. I want my money refund too... I seriously asking mobikwik how these fraudulents came to know the compliants raised by mobikwik users in their own mobikwik account... Uzma khan you are going to punish...

Dear Team,

This is Devada Devi Srikanth and my mobile number is [protected], I by mistakenly deleted my mobikwik account. I would like to resue the account . When Im trying to login using my number [protected] im getting OTP after entering OTP its displaying " error : user disabled". I have lodged a complaint to mobikwik but there is no response as its been almost 15 days after complaining.

I request you to enable my MOBIKWIK account with mobile number [protected]. Please do the needful as soon as possible.

Sir in my mobiwiki app when i want to enter my phone no [protected] and password. It shows user is disable.. How can i enable it.. I want to use tha app bec i have some money on it.. My e_mail id is [protected]@gmail.com
Sir please resolve my problem as earlier as possible.. And i also dont use my bajaj finance app.. It also show user is disable please resolve as ealier as possible