Mobikwik Complaints & Reviews

I am RAJESH KIRITKUMAR MAGIYA from kolhapur, Maharashtra.I had a complaint regarded fraud transaction that I had a call recieved from afraud number at 7 feb on around 4:30 pm asking for the credit card number and OTP received at registered number ([protected]). I unfortunately provided the OTP to the fraud caller and two transaction worth Rs.10000 takes place through Mobikwik.The amount 20000/- is debited from SBI credit card.I hereby request you to stop the transaction and refund our money back as soon as possible or redeem our money.
Thanking you
Regards: RAJESH MAGIYA (KOLHAPUR, MAHARASHTRA)
Fraud no:[protected]

Transferred money on 5th February, 2019 from one account to another account on Mobikwik. Two transactions failed. The app informs payment done but the money is NOT credited in the respective account.

First transaction
Order ID : OMK2266fd3871fe1aa
UPI Transaction ID:[protected]
Date: 5th February, 2019
Amount : Rupees : 6, 000

Second transaction:
Order ID: OMK22670c6e4fade6c
Transaction ID:[protected]
Date: 5th February, 2019
Amount: Rupees: 1, 000

Attaching the screenshot of payment status displayed on Mobikwik and the respective account's statement proof that the money is not credited.

Mobiqwik deducted 5000 RS from my UPI linked account and then they said it's refunded back to my account.

Nothing came back to my account. When I raised a complaint, no response for 24 hours.

Then I followed up again after 24 hours, they came back that they need 7 working days to respond.

Is this a ploy to extract money from customer account, earn interest under the name of technical glitch and then refund after 1 week (after Mobiqwik earning interest)?

Dear,
I have received a complaint from Pawan kumar s/o Munshi Ram Village Badoli PO Dradha Tehsil Dalhousie Distt. Mandi that a call from a number received and he asked for the card number and OTP received at registered number .Complainant/Victim unfortunately provide the OTP to caller and transaction worth 40, 000 rupees takes place through mobikwik.Which is not done by the complainant The amount 40000/- debited from his SBI A/C Number [protected]. I hereby request you to stop all the orders which have received payments from aforesaid bank account and redeem the money of the complainant .

.regards:-- Insp. Sandeep shrma SHO PS Joginder Nagar Distt. Mandi (H, P, )

Amount was deducted for 2 times 9619₹ and 9473₹ from my bank account to pay my credit cards bill... Payment is failed... And money has been deducted... And they said money will be reversed back into your account... Upi transaction id is debited inr 9619.0 on date[protected]:16:28 pm by upi ref no[protected] and 2nd is debited inr 9473.0 on date[protected]:13:47 pm by upi ref no[protected]... I hope you resolve the issue as fast as possible and money reversed back into my account.. I have even registered complaint in help section many times...
This is a case of cyber crime. Kindly enquire into the matter from your end and refund the money which has been taken from my account by fraud...!

I am trying dakshin haryana bijli vitaran nigam electric bill payment from mobiquick app my payment order i'd 580ddf667e341failed but 585.20 rupees deducted from my account after some time i am re trying same bill payment but again failed it's order i'd is 580de3f5fa7d5
And again 585.20 rupees deducted from my account please solve my problem and my transaction date is 02 february 219

Hi,

I am elavarasan selvaraj and i use mobile number [protected] which is linked to my mobikwik wallet as well. On 10th january 2019, i redeemed sbi reward point of 19588 worth 4987 rs. I received confirmation sms from sbi rewards that my points have been successfully redeemed and as of today 5 february 2019 my sbi points is 0 after redemption. However, until now mobikwik didn't credit my money into the wallet. Where is my money?

Ravi gupta this side from delhi.
[protected]@gmail.com
Cell : [protected]
I've recharged a wrong number ([protected]) with rs 399 at 06:49 on 05/02/2019.
Order id is en[protected].
I've to recharge number [protected]. Vodafone.
Please respond me asap.
Refund my money.
Thank and regards : ravi gupta.

I tried to recharge my phone via mobiwik at the amount of 484 using fedral banks debit card [xx1652] on 02nd feb 2019, but transaction got failed and amount deducted. They said refund will be done in 30minutes but till date (4th feb 2019) i dont get my refund money
[orderid:580e32f21a538]

Transaction date:02-feb-2019

Please look into my probelm and please do my refund immediatly

I satyaveer using a mobikwik account with mob no [protected]. I tried to recharge the same no with amount 399 on 31 january 2019 for which my amount was deducted but recharge not done. And shown successful recharge but no recharge on my number. I tried to complain in help section of mobikwik but after some time shows problem resolved while the issue is still not resolved.

On january 17, 2019 a sum of rs. 8500/- was fraudulently transferred through my sbi debit card 459xx5674 at mobikwil txn#[protected].
The transaction was completed without my knowledge and without receiving any otp from mobikwik portal.

This is a case of cyber crime. Kindly enquire into the matter from your end and refund the money which has been taken from my account by fraud

Yours faithfully,

Arup ratan gooptu

My friend shilpa's payment for mobile prepaid recharge failed but money got debited instantly on 2nd feb 2019.

Below are her mobikwik transaction details:

Transaction id rj[protected]
Ticket id 10358051

Hereby requesting mobikwik to kindly look into this matter and get this resolved as quickly as possible. Waiting for your positive and quick reply.

On jan 30 i make a transaction of 6000 the payment is failed and money has been deducted and they said money will be reversed back into your account but that is not happened i posted a mail and they don't respond to that mail. So what should i do now and the upi transaction id is[protected]. I hope you resolve the issue as fast as possibl and money reversed back into my account.

On 02.02.19, i pay cesc bill rs450 via mobikwik. Money was deducted from my canara bank account, but the bill payment was faild. Mail said money refund to your account. But money did not refund to my account. How can i get my money back. & also i cannot pay any other payment via mobikwik. And also the notification and wallet option on mobikwik cannot open after the payment failed. Plese help to refun my money.

Hi sir my mobikwik wallet id is [protected].
From this number I tried to do a upi transaction of 6000 rs. The amount got deducted but neither recipient received it nor I got it back . I have even registered complaint in help section many times. I got reply saying that yes it was wrongfully deducted. The money is still not refunded yet. Please solve my problem soon and give me my money back in my bank account.
My upi transaction no. is[protected].
I have attached your reply regarding my problem

My friend send me 2000 each 2 time with upi via mobikwik .The amount was deducted from her account but not transfarred to my bank account I contacted with Mobikwik customer care .They are saying the transaction is complete and The receiver bank will have the amount.Bank is saying no such amount sent to my bank or her bank from Mobikwik.It is over 72hours.Please help.

When i login with my registered mobile no.[protected] the screen shows that "user is disabled" despite of entering valid otp.in my mobikwik wallet i have rs.120.00 credit balance. Kindlly return back my money. Since 7days i raised this issue by several times but there is no response from your side despite of providing related proofs. Let me know why mobikwik blocked my account?
Thanks

Hi
I am submitting the electricity bill from your app and when i make payment it's shows payment failed for the transaction but money deducted from the bank.

After that it shows money refund to your bank account but i did not received any money return.

As i see that this problem is running on your app from few days.

Please solve my problem as earlier as you can.

So i will refer your app to others too

Sir my name is naveen there as been transaction done without my noticification from my mobikwik wallet

The person called me saying he from customer care nd without my notice
Transaction details
Merchant name shopclues
Updated wallet balance ₹ 46
Total wallet balance* ₹ 46
Transaction date [protected]
Transaction id [protected]
Total payment ₹ 9350
Paid via wallet : ₹ 9350
This transaction as been done by taking otp number from me forcelly by mis guiding me kindly get me my amount sir its very urgent

Date[protected]
User detail - [protected] email - nymph. [protected]@gmail.com
Resolution - refund my money

I have made purchase on myntra.com using mobikwik wallet but the payment was processed by net banking (Using mobikwik's platform). I returned the products so i have got the refund from myntra. But this time refund did not go to my bank account by mobikwik, instead they have added that money in their wallet.
Now i was unable to transfer the money back to my bank account as my kyc was not done for mobikwik wallet.
Suddenly yesterday evening when i was trying to make the payment via mobikwik wallet then i realized that i do not have any balance in my wallet. Upon checking i got to know that there were 3 transactions done yesterday afternoon totaling to amount 1700/- on komparify.com. I have not done these transactions neither i have received any sms about the wallet money being used. When i have checked my email then i have seen the notifications about transactions.

I have already complained to komparify informing the same to them.
I need my money back.