Mobikwik Complaints & Reviews

Address: 560100

Sir,
This is m. Sreenivas.
I am using mobikwik app with reg. Phone number [protected].
On jan 2 nd 2019 i have paid electricity bill on the bill number 4096457 in bangalore.
But it is not updated yet.
The bescom guy is disconnecting the fuse multiple times.
So please update it as soon as possible and please update the same to me on mail sreenivas. [protected]@gmail.com
Or on reg. Phone number.

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S

Saddam Baitha

from Solapur, Maharashtra

Jan 28, 2019

Sir here
I am Saddam baitha Maine 24/1/19 ko Mera postpaid number [protected] ka bill payment process Kiya that mere account set deducted ho chuka hai but update nhi then. I want my money back

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Saddam Baitha's reply, Jan 28, 2019

Please send my money 545rs on 7385484411

R

rajjjiv

from Delhi, Delhi

Jan 30, 2019

I M NITIN, I couldnt transacting bijli bill from mobikwik. when i subit after fill all the details then it asks how do u make payment by credit card or upi but previously it takes directly from mobik wallet. but now much problem..

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Address: Kozhikode, Kerala, 673003

Sir, madam
I did two times recharge for my mobile connection offer but money debited from my bank account but not to be recharge. Then i went go to recharge shop i done recharge manually. Mobikwik take my money two times. That amount were 349 and 349 in yesterday. So please give to my money back. I give the reference upi code below
Your a/c no. Xxxxxxxx4142 is debited for rs.349.00 on[protected]Upi ref no[protected]

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K

Kash1020

Jan 29, 2019

Dear sir,

Today around 2.15 Am I've done recharge of my Jio no. for Rs. 399 and the amount is debited from my bank account but still my recharge is not credited to my no. I've lost my valuable money please refund my money back to my wallet or account as soon as possible.

I will be really grateful to you.

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S

Siddu Naukari

from Warangal, Telangana

Jan 29, 2019

Unable to complete kyc and cannot use mobiwiki services
Unable to redeem get more points to account even after saving card details...

..

.

Please respond and solve as soon as possible

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Address: Deoria, Uttar Pradesh, 274509

Sir maine 19/01/19 ko rs 3000 apne bank of baroda ke a/c se sbi ke a/c me transfer kiya but mere bob ke a/c se 3000 rs. Deduct ho gaya kintu 26/01/2019 tak sbi ke me paisa nahi aaya. Na hi mere main a/c me return aaya aur na hi mere sbi ke a/c me credit hua. Maine kai bar complain kiya but ko replay nahi aaya.
Plz help me
Money transferred
Jan 19, 2019 9:50:05

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S

[email protected]

from Bengaluru, Karnataka

Jan 29, 2019

When ever trying to report issue on app. Get message as incorrect number. No way to connect their customer care number. Trying to get in touch through many ways . Need noc for the booster loan took 6 month back on urgent basis. Pl revert or call back on [protected]

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Sir my mobile nbr is [protected].
मेने कुछ दिन पहले इक बिजली का बिल pspcl का b72bt410282k भरा था 1290 का
अमाउंट bank मे से कटने कें बावजूद भी bill 3 दिन तक pending show कर रहा था last day कें दिन वो bill मेने किसी और site से भर दिया लेकिन mobikwik से अभी तक हमारी payment 1290 वापिस नही आई
Plz कुछ सल्यूश्ण कीजिए और मुझे मेरे पैसे रिटर्न कीजिए
मेने काफी बार अपनी app मे से help मे क्प्लेट डाली लेकिन अभी तक कोई सल्यूश्ण नही हुआ plz जल्दी से जल्दी मेरी payment वापिस कर दिजिए

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Address: 500059

There was 9950 rupees in my wallet, so i was trying to send money to one of the merchant, i did a mistake instead of scanning qr code i type the code unfortunately i typed mistake and i was sent to wrong merchant, how do i get the money back any chances,
Any ideas are most welcome,
As there is no contact support to mobikwik it is very difficult to get in touch with them i request any one who already faced this issue please give me suggestions

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Address: 151502

Sir my mobile nbr is [protected].
मेने कुछ दिन पहले इक बिजली का बिल pspcl का b72bt410282k भरा था 1290 का
अमाउंट bank मे से कटने कें बावजूद भी bill 3 दिन तक pending show कर रहा था last day कें दिन वो bill मेने किसी और site से भर दिया लेकिन mobikwik से अभी तक हमारी payment 1290 वापिस नही आई
Plz कुछ सल्यूश्ण कीजिए और मुझे मेरे पासे रिटर्न कीजिए
मेने काफी बार अपनी app मे से help मे क्प्लेट डाली लेकिन अभी तक कोई सल्यूश्ण नही हुआ plz जल्दी से जल्दी मेरी payment वापिस कर दिजिए

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.mobikwik.com/help

Dear Sir/Madam,

Greetings for the day,

My name is santosh kumar, my mobikwik number [protected] . M unable to use this app or wallet without kyc.So I just want to complete my mobikwik kyc .m facing much trouble to transfer mony or use this wallet app .your customer care number is also not reachable . Several time m calling but there is no responsed. I need your help.m staying in Noida Uttar pradesh. there is no any mobikwik kyc center in nearest my location.so i request please resolve my quarry as soon as possible.m waiting your reply..
If any thing disconnect kindly call on my mobile number.

Regards,
Santosh kumar
Mobile-[protected]

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I had paid my electricity bill on 14 January 2019 but today i was just checking whether new bill is there or not then i found that my previous bill of 14 January was also not paid till now. An amount of rs 807 was transferred to mobikwick but not to electricity board. so i request mobikwick to resolve this problem and pay the electricity bill as soon as possible

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I had paid my electricity bill on 14 January 2019 but today i was just checking whether new bill is there or not then i found that my previous bill of 14 January was also not paid till now. An amount of rs 807 was transferred to mobikwick but not to electricity board. I tried to contact mobikwik but there's no coustmer care for it. so i request mobikwick to resolve this problem and pay the electricity bill

Jan 25, 2019

Complaint marked as Resolved

I had paid my electricity bill on 14 January 2019 but today i was just checking whether new bill is there or not then i found that my previous bill of 14 January was also not paid till now. An amount of rs 807 was transferred to mobikwick but not to electricity board. so i request mobikwick to resolve this problem and pay the electricity bill

Mobikwik customer support has been notified about the posted complaint.

Jan 25, 2019

Updated by Arpitkabra The problem is not been resolved till now . Now also it is showing to pay the bill

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Address: Lucknow, Uttar Pradesh, 226020

I done recharge but not get in mobile number and money will be not refunded..please refund my money or do my recharge with in 24hour this APK is fraud I done so many times this problem face each and every transaction please help me for giving me a solution of the transaction other wise give me refund any to my bank account please help me sir for my mobile number resister [protected]

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I raise a complaint long ago regarding transfer of wallet amount into bank.. On 19 th January one ### called me from mobile number [protected].and ask me otp.. I mistakenly told otp.. Then ### asked me account number to which the wallet amount should be transferred... Then I came to know that the ### trying to loot my money.. Then immediately i cut that call. On 23 rd January today that ### used my wallet amount to pay badarpur service station bill... I searched that number in true caller and it shows as Uzma khan.(bloody ###)... I want that ### to be arrested by police.. And logout my account from his device.. I want my money refund too... I seriously asking mobikwik how these fraudulents came to know the compliants raised by mobikwik users in their own mobikwik account... Uzma khan you are going to punish...

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R

rahulr10

from Mumbai, Maharashtra

Jan 24, 2019

App is not telling nearest kyc centres where to update the kyc physically

my money is struck in wallet from past 3 days what to do

[protected] is my no

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Address: 533107

Dear Team,

This is Devada Devi Srikanth and my mobile number is [protected], I by mistakenly deleted my mobikwik account. I would like to resue the account . When Im trying to login using my number [protected] im getting OTP after entering OTP its displaying " error : user disabled". I have lodged a complaint to mobikwik but there is no response as its been almost 15 days after complaining.

I request you to enable my MOBIKWIK account with mobile number [protected]. Please do the needful as soon as possible.

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H

hareeshmr.hari

from Bengaluru, Karnataka

Jan 24, 2019

Dear Sir/Madam,

I have made the electricity bill payment using mobikwick app, For single payment multiple deduction from my bank account(SBI). Kindly solve the issue.

Details:
TRANSFER TO[protected]
TRANSFER TO[protected]

Thank you.

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G

Gajju Naval

from Avinashi, Tamil Nadu

Jan 24, 2019

Sir pls my money transfer pending plz refund my money

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Address: Thane, Maharashtra, 400608

Sir in my mobiwiki app when i want to enter my phone no [protected] and password. It shows user is disable.. How can i enable it.. I want to use tha app bec i have some money on it.. My e_mail id is [protected]@gmail.com
Sir please resolve my problem as earlier as possible.. And i also dont use my bajaj finance app.. It also show user is disable please resolve as ealier as possible

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R

Rohit Ghali

from Bengaluru, Karnataka

Jan 3, 2020

I have the same problem. There's money in my wallet. What to do?

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Bs Shahid's reply, Mar 10, 2020

plz help

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Address: Hyderabad, Telangana, 500027

Website: Mobikwik.con

Whenever we search for mobile wallets mobikwik has the least credibility.
Now i get it why, as i have lost aboutv400 in october. They told i will be getting a 50% off but instead i got super cash which i cant use accordingly to me for that super cash to turn to cash i have to buy scratch cards again and at that time they expired all d super cash available in my wallet and again today i have to use mobikwik butbits like iam wasting twice the money.

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I have done ease my trip flight booking through through mobiqwik using my debit card. Money deducted from my account but mobiqwik has not transfered the amount to ease my trip. There is no way to contact mobiqwik as they don't have a proper customer care. I called to their mobile number but they are not attending calls. I contacted bank but the payment is already done to mobiqwik.

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G

Gajju Naval

from Avinashi, Tamil Nadu

Jan 24, 2019

Pls refunds my money pls

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Gajju Naval's reply, Jan 24, 2019

10000 deposit pending

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Address: Thiruvananthapuram, Kerala, 695006

I want to upgrade my wallet adhering to kyc norms. I cant use my wallet money it seems to be locked in wallet. Kyc centre is not available in trivandrum, kerala. What should i do to save my hard earned money? I am awaiting your reply without further delay. If not addressed in time i will look for other legal options such as rbi. I have checked for kyc centres near me but no mobikwik centres found. I am working hard for my money please dont play with customer's emotions. If not possible to provide kyc services, arrange a mechanism to re deposit wallet money to my bank account

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Address: 560076

My mobile number is [protected] i want to transfer from my wallet to my bank account till now no one from mobiwikik as taken the steps its really disguesting ridiculous i am getting huge delay as amount is struck one person techie savii messaged here but no action taken kindly look into this matter immediately my kyc i am unable to do any where here kindly look into this matter seriously and solve as early as possible kindly get back to me

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Address: Dakshina Kannada, Karnataka, 575019

It showing invalid cell number and mail doesn't exist, what to do, not even do bank transaction and whom to complain about this and where to lodge complaint, it looks something fishy, please some one help me in this regard, initially everything seems ok, now can't do even small recharges, worried about my money, plz help... It will solve or not solve as early as possible

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K

khcomputers

from Mangalore, Karnataka

Jan 21, 2019

Order no EN[protected]
I made a recharge for [protected] but [protected] got recharge
Recharge amount is 65,

Please solve

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R

raju120491

from Pune, Maharashtra

Jan 21, 2019

Date[protected]
-I had done payment of credit card through mobikwik, of 11175 rs but did not get credited to credit card please help.
-Refund needed
Bank details
CITY BANK KOREGAON PARK PUNE
ACC NO - [protected]
IFSC - CITI0000005
Pradip Gaikwad
[protected]

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H

Hvk Koliparthi

from Vijayawada, Andhra Pradesh

Jan 21, 2019

Credit card bill paid through upi amount, debited from my account on 18/1/2019 till now i didn't get any feedback and anything and not showing in transactions nor in credit card pls revert my money back

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J

Jyoti Dhawan

from Mumbai, Maharashtra

Jan 21, 2019

Dear sir

Mobikwik has not given cash back as per promise of RS 300/- as I recharged Rs 399/- it is denied such kind of fraud is taking place by this app.

JYOTI DHAWAN
[protected]

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S

Shalini Shobhit Mishra

from Delhi, Delhi

Jan 21, 2019

I have tried to place an order with Shopclues however the amount is deducted and stucked with u. Please refund my amount asap.

I have already contcated with shopclues for the same.

Either you refund or should i contact to consumer forum. My bank also states that the amount is with you.

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Shalini Shobhit Mishra's reply, Jan 16, 2019

The amount is stucked with mobikwik.. Mobikwik has no customer care number no chat option available..for customer.

A

ANIRUDDHA PANDE

from Bhilai, Chhattisgarh

Jan 22, 2019

I have add money Rs. 4000/- on 16.01.2019 on mobikwik wallet, but due to failed transaction the amount has been deducted from my bank account but not added in mobikwik wallet till now.

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I have made a transaction for 6000 through mobikwik [protected]@ikwik to my friend [protected]@ikwik on 7-1-2019 at 1.51pm upi id is[protected] amount deducted but not credited to receiver account its already 10 days but the amount was not credited. Bank said that mobikiwik app only responsible for this plese solve the issue and make my money refund

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Sir, i complained before regarding mobikwik wallet (Now no issue using my wallet) at this site, regarding this someone call me & say that i am from mobkwik customer service (His ph. No. [protected]) and said, open your mobikwik wallet & tell me pay and store 6 digit otp & ask about wallet balance and which card add wallet money, tell me cvv no. Printed back of card. I told them wallet balance & other information but i din't told about cvv no., when he asked about cvv no. Then i understoopd he is totaly fraud. After 30 minutes he booked xiaomi mobile from my wallet rs. 13999/- but failed to transaction amount. I atonce complained in police and cyber cell and given all the infomation to police. Is that possible any member of mobikwik service center ask about this type of information. Please take against those people who try to destroy the reputation of mobikwik company.

Mobikwik Complaints & Reviews

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Mobikwik reviews & complaints page 164

regarding payment update

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claim for failure recharge

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mobikwik upi money transfer

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please give my money back

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I have transferred mobikwik wallet amount to wrong merchant by typing mistake

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payment not return

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regarding upgrading kyc in mobikwik app

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electricity bill not paid but the amount is deducted

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electricity bill not paid till now

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I done recharge but not get

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wallet amount looted

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error : user disabled

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mobikwik - user is disabled

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super cash expiry

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money deducted but booking not done

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regarding kyc adherence

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transfer of amount from wallet to bank

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can't do transaction

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amount debited but didn't get transferred

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someone tried to fraud

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