Mobikwik Complaints & Reviews

Date[protected]
User detail - [protected] email - nymph. [protected]@gmail.com
Resolution - refund my money

I have made purchase on myntra.com using mobikwik wallet but the payment was processed by net banking (Using mobikwik's platform). I returned the products so i have got the refund from myntra. But this time refund did not go to my bank account by mobikwik, instead they have added that money in their wallet.
Now i was unable to transfer the money back to my bank account as my kyc was not done for mobikwik wallet.
Suddenly yesterday evening when i was trying to make the payment via mobikwik wallet then i realized that i do not have any balance in my wallet. Upon checking i got to know that there were 3 transactions done yesterday afternoon totaling to amount 1700/- on komparify.com. I have not done these transactions neither i have received any sms about the wallet money being used. When i have checked my email then i have seen the notifications about transactions.

I have already complained to komparify informing the same to them.
I need my money back.

Sir,
This is m. Sreenivas.
I am using mobikwik app with reg. Phone number [protected].
On jan 2 nd 2019 i have paid electricity bill on the bill number 4096457 in bangalore.
But it is not updated yet.
The bescom guy is disconnecting the fuse multiple times.
So please update it as soon as possible and please update the same to me on mail sreenivas. [protected]@gmail.com
Or on reg. Phone number.

Sir, madam
I did two times recharge for my mobile connection offer but money debited from my bank account but not to be recharge. Then i went go to recharge shop i done recharge manually. Mobikwik take my money two times. That amount were 349 and 349 in yesterday. So please give to my money back. I give the reference upi code below
Your a/c no. Xxxxxxxx4142 is debited for rs.349.00 on[protected]Upi ref no[protected]

Sir maine 19/01/19 ko rs 3000 apne bank of baroda ke a/c se sbi ke a/c me transfer kiya but mere bob ke a/c se 3000 rs. Deduct ho gaya kintu 26/01/2019 tak sbi ke me paisa nahi aaya. Na hi mere main a/c me return aaya aur na hi mere sbi ke a/c me credit hua. Maine kai bar complain kiya but ko replay nahi aaya.
Plz help me
Money transferred
Jan 19, 2019 9:50:05

Sir my mobile nbr is [protected].
मेने कुछ दिन पहले इक बिजली का बिल pspcl का b72bt410282k भरा था 1290 का
अमाउंट bank मे से कटने कें बावजूद भी bill 3 दिन तक pending show कर रहा था last day कें दिन वो bill मेने किसी और site से भर दिया लेकिन mobikwik से अभी तक हमारी payment 1290 वापिस नही आई
Plz कुछ सल्यूश्ण कीजिए और मुझे मेरे पैसे रिटर्न कीजिए
मेने काफी बार अपनी app मे से help मे क्प्लेट डाली लेकिन अभी तक कोई सल्यूश्ण नही हुआ plz जल्दी से जल्दी मेरी payment वापिस कर दिजिए

There was 9950 rupees in my wallet, so i was trying to send money to one of the merchant, i did a mistake instead of scanning qr code i type the code unfortunately i typed mistake and i was sent to wrong merchant, how do i get the money back any chances,
Any ideas are most welcome,
As there is no contact support to mobikwik it is very difficult to get in touch with them i request any one who already faced this issue please give me suggestions

Sir my mobile nbr is [protected].
मेने कुछ दिन पहले इक बिजली का बिल pspcl का b72bt410282k भरा था 1290 का
अमाउंट bank मे से कटने कें बावजूद भी bill 3 दिन तक pending show कर रहा था last day कें दिन वो bill मेने किसी और site से भर दिया लेकिन mobikwik से अभी तक हमारी payment 1290 वापिस नही आई
Plz कुछ सल्यूश्ण कीजिए और मुझे मेरे पासे रिटर्न कीजिए
मेने काफी बार अपनी app मे से help मे क्प्लेट डाली लेकिन अभी तक कोई सल्यूश्ण नही हुआ plz जल्दी से जल्दी मेरी payment वापिस कर दिजिए

Dear Sir/Madam,

Greetings for the day,

My name is santosh kumar, my mobikwik number [protected] . M unable to use this app or wallet without kyc.So I just want to complete my mobikwik kyc .m facing much trouble to transfer mony or use this wallet app .your customer care number is also not reachable . Several time m calling but there is no responsed. I need your help.m staying in Noida Uttar pradesh. there is no any mobikwik kyc center in nearest my location.so i request please resolve my quarry as soon as possible.m waiting your reply..
If any thing disconnect kindly call on my mobile number.

Regards,
Santosh kumar
Mobile-[protected]

I had paid my electricity bill on 14 January 2019 but today i was just checking whether new bill is there or not then i found that my previous bill of 14 January was also not paid till now. An amount of rs 807 was transferred to mobikwick but not to electricity board. so i request mobikwick to resolve this problem and pay the electricity bill as soon as possible

I had paid my electricity bill on 14 January 2019 but today i was just checking whether new bill is there or not then i found that my previous bill of 14 January was also not paid till now. An amount of rs 807 was transferred to mobikwick but not to electricity board. I tried to contact mobikwik but there's no coustmer care for it. so i request mobikwick to resolve this problem and pay the electricity bill

I done recharge but not get in mobile number and money will be not refunded..please refund my money or do my recharge with in 24hour this APK is fraud I done so many times this problem face each and every transaction please help me for giving me a solution of the transaction other wise give me refund any to my bank account please help me sir for my mobile number resister [protected]

I raise a complaint long ago regarding transfer of wallet amount into bank.. On 19 th January one ### called me from mobile number [protected].and ask me otp.. I mistakenly told otp.. Then ### asked me account number to which the wallet amount should be transferred... Then I came to know that the ### trying to loot my money.. Then immediately i cut that call. On 23 rd January today that ### used my wallet amount to pay badarpur service station bill... I searched that number in true caller and it shows as Uzma khan.(bloody ###)... I want that ### to be arrested by police.. And logout my account from his device.. I want my money refund too... I seriously asking mobikwik how these fraudulents came to know the compliants raised by mobikwik users in their own mobikwik account... Uzma khan you are going to punish...

Dear Team,

This is Devada Devi Srikanth and my mobile number is [protected], I by mistakenly deleted my mobikwik account. I would like to resue the account . When Im trying to login using my number [protected] im getting OTP after entering OTP its displaying " error : user disabled". I have lodged a complaint to mobikwik but there is no response as its been almost 15 days after complaining.

I request you to enable my MOBIKWIK account with mobile number [protected]. Please do the needful as soon as possible.

Sir in my mobiwiki app when i want to enter my phone no [protected] and password. It shows user is disable.. How can i enable it.. I want to use tha app bec i have some money on it.. My e_mail id is [protected]@gmail.com
Sir please resolve my problem as earlier as possible.. And i also dont use my bajaj finance app.. It also show user is disable please resolve as ealier as possible

Whenever we search for mobile wallets mobikwik has the least credibility.
Now i get it why, as i have lost aboutv400 in october. They told i will be getting a 50% off but instead i got super cash which i cant use accordingly to me for that super cash to turn to cash i have to buy scratch cards again and at that time they expired all d super cash available in my wallet and again today i have to use mobikwik butbits like iam wasting twice the money.

I have done ease my trip flight booking through through mobiqwik using my debit card. Money deducted from my account but mobiqwik has not transfered the amount to ease my trip. There is no way to contact mobiqwik as they don't have a proper customer care. I called to their mobile number but they are not attending calls. I contacted bank but the payment is already done to mobiqwik.

I want to upgrade my wallet adhering to kyc norms. I cant use my wallet money it seems to be locked in wallet. Kyc centre is not available in trivandrum, kerala. What should i do to save my hard earned money? I am awaiting your reply without further delay. If not addressed in time i will look for other legal options such as rbi. I have checked for kyc centres near me but no mobikwik centres found. I am working hard for my money please dont play with customer's emotions. If not possible to provide kyc services, arrange a mechanism to re deposit wallet money to my bank account

My mobile number is [protected] i want to transfer from my wallet to my bank account till now no one from mobiwikik as taken the steps its really disguesting ridiculous i am getting huge delay as amount is struck one person techie savii messaged here but no action taken kindly look into this matter immediately my kyc i am unable to do any where here kindly look into this matter seriously and solve as early as possible kindly get back to me

It showing invalid cell number and mail doesn't exist, what to do, not even do bank transaction and whom to complain about this and where to lodge complaint, it looks something fishy, please some one help me in this regard, initially everything seems ok, now can't do even small recharges, worried about my money, plz help... It will solve or not solve as early as possible

I have made a transaction for 6000 through mobikwik [protected]@ikwik to my friend [protected]@ikwik on 7-1-2019 at 1.51pm upi id is[protected] amount deducted but not credited to receiver account its already 10 days but the amount was not credited. Bank said that mobikiwik app only responsible for this plese solve the issue and make my money refund