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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Mobikwik reviews & complaints page 164

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L
Lovely Chakraborty Mukherjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited and reverse but not credited to my account

Money Transfer from [protected]@ikwik
Money Transfer to [protected]@ikwik
Transaction Date: THU 20 December 2018, 21: 01pm
Total amount paid: Rs. 6000
UPI TRANSACTION ID :

Money transferred and debited from my account and credited to the receiver account but it reversed from the receiver account and from the same UPI ID:[protected]
but not credited to my account
Please help me. br...
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M
Maha Lasmi
from Chennai, Tamil Nadu
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no recharge but deduct the my bank account. please refund the amount

Address:635109
Website:mobiwik

Hello sir / madem

I was (Airtel, amount 980/-) recharge in date 31.12.18 after noon 1.19 pm. But not recharged and then deduct the in my bank account. (Bank name : indian bank, hosur branch, tamil nadu)

Please refund the wallet or refund the in my bank account. Please solve the problem. Please response & take immediate action.
Bank name : indian bank
Ac no:[protected]
Branch: hosur branchbr...
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S
Satchidanand Mahapatra
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

enjoying money for 21 days not given to merchant

This useless company enjoyed my money for 21 days without giving to merchant (Spicejet) i booked ticket on may 10th 2017 and travelled on 1st june2017 and in airport spicejet demanded me money again so i paid being hanged for 1 hr at counter, no one cared to listed but next day my money refunded. For this nonsense action neither both expressed grief nor paid any compensation but both are passing their fault to each other. Since 1.5 yrs io...
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T
T kamalakar rao
from Macherla, Andhra Pradesh
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amount of rs.1365/-

Address:Hyderabad, Andhra Pradesh, 501505

I tried to book a bus ticket from vellore (Tamilnadu) to hyderabad on[protected], an amount of rs.1365/- was deducted from my account and the ticket was not generated. Afterwards, i booked the ticket with some travels. I donot know how to get back the amount back. Since then i tried to contact your office, but could not. Hence, i request you to kindly return the amount immediately. Please credit the amount to my sb a/c no.[protected] with...
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K
Kishor Boss
from Dehra Dun, Uttarakhand
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my balance deducted from my bank a/c so plz refund

Address:Aligarh, Uttar Pradesh

Dear sir

maine ek electricity ka bill no[protected] pay kiya tha but mere a/c se balance dudect ho gaya or bill pay nhi hua

transaction no - upi/dr/[protected]/mobikwik/hdfc/mobikwikp2
payment date[protected]
Dudect Amount - 4132 Rs

so Plz Refund my Balance in My Bank A/c

A/c No - [protected]
IFSC Code - SBIN0004944
A/c Name - ROOP KISHORE...
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M
Murali pv
from Bengaluru, Karnataka
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i'm complaining about my money what in my account dedectedcted.

Address:Bangalore, Karnataka, Qutu
Website:Google

Sir, my name is p, venkata murali from bangalore. I was transferred amount rs[protected]+5000+5000+5000) to my friend account, dec 24 th, 2018. Time 5.17 pm, through mobikwik account, amount dedected in my account, but amount not add my friend account. Already i send transaction id details in mobokwik app help and support. But no replay from mobikwik care. Pls help me. Customer care no one is switched off, another no also always time busy....
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G
group all
from Kashipur, Uttarakhand
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mobile wallet money deducted

Address:New Delhi, Delhi, 110009

Money deducted from account on 24 december but recharge not done. Tried to complaint but only managed to get ticket id, do not know what to do with it. Every time you try to talk to someone from mobikwik or mail (Which is not avaliable) they generate this ticket and that's it, no information about where to track it etc. Each time they generate a different ticket id saying they will contact in 24 hrs but after a week also there is no communication....
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P
PrashantPatil99
from Sangamner, Maharashtra
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refund of electricity bill

Address:413222

Respected sir,
Above mentioned subject i have pay bill of electricity in last month date of 10/12/2018 but 1st time transaction fail but money deducted from account. Then i have pay bill second time that time payment success and money also deducted from account. But 1st time fail amount is not refunded. I have also place complaint request but mobiqkwik company not solve my issue. Please solve my issue.
Thank you...
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U
Umamaheswar.thati
from Chennai, Tamil Nadu
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refund amount for failure transaction from irctc

Address:Nalgonda, Andhra Pradesh, 508001

Hi sri,

I tried to book tickets using mobikwik through irctc. Probably due to long time in payment process, the irctc session timed out and the transaction failed but money got deducted from hdfc bank. Transaction id:[protected]. I am waiting 8days onwards for refund the amount. Still i am not get amount. Pls help us.

Thanks for paying rs.576.80 from a/c xxxx9313 to zaakindianrailwaysca via netbanking. Call...
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S
sp@singh
from Jodhpur, Rajasthan
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wallet balance recovery

My mobiqwik account is regetered with email id is [protected]@gmail.com with mobile no. (Which number i have been forgottton/closed) but when i do registered with some other mobile with same email, wallet balance is not showing.... Other wise when i do forgotton password its sending otp on old registered mobile no which is unrecoverable. On mobiqwick site customer care no has been given but that no is telling invalid. So i am unable to...
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A
Abhimanuew ch
from Narayangarh, Haryana
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non refund of money

Address:Jammu, Jammu and Kashmir

Sir i had done one transaction through myntra and paid throght mobikwik.
But out of 3 items in my order i got refund of only 2 from mobikiwi but myntra has refunded for all the three.
Kindly help me with the same and refund my money to same credit card. Previously also i complaint to your executive on call but my issue is not resolve till the time.
Order id[protected].
Order by abhimaniew choudhary...
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S
sainadh Yeminedi
from Hyderabad, Telangana
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recharge for 551 by mistake

Address:Guntur, Andhra Pradesh, 522005
Website:mobikiwik

I have done to wrong bsnl number [protected] insteaded of [protected] please reversed this transaction
My registered mobikwik number -[protected]
Order id is BSS[protected]
Total amount 551
Network name BSNL
Please reversed this transaction I have done unfortunately at night the recharge money is not small amount and this is not regular amount please reversed this transaction...
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Website:Mobikwik.com

Hi,
I am ramchandra cheke. I paid my electricity bill on 1 dec 2018. It's of amount 1070 inr. The amount is deducted from bank account, i have shared the details of this with mobikwik. However the bill payment is failed at their end. It's almost one month passed. However the mobikwik is not supporting me and not able to resolve the issue. I have given all details to them. I expect the amount should be again credited only my account....
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M
mohan madarapu
from Delhi, Delhi
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upi transaction failed and money deducted from the bank

Address:Kanchipuram, Tamil Nadu, 602105
Website:MOBIKWIK

On 07th of dec-18, i made upi transaction from icici saving account, for icici credit card payment through mobiwik app. The amount was deducted from my account, but not paid for my icici credit card bill. After that i raised the request in mobikwik, they mentioned that it is reversed to the bank. But my banker says that the money is in still at mobiwik side. Also banker asking for screen shot of failure transaction from mobikwik side. But...
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R
Robin kumar 123
from Basi, Rajasthan
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I'm complaining about the amount that is not refunded.

Address:Jhunjhunu, Rajasthan, 333031

I have done my recharge on 17/12/2018 but that is not successfull and the amount will deducted from my wallet.I also complaint earlier but no satisfactory response is provided from your side.Your staff give me a operator id 36684127 and says contact to your operator and the operator says that contact to mobikwik customer care.Now i decided to make FIR against it if no satisfactory answer is given....
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A
Ashokgyan
from Chennai, Tamil Nadu
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amount not credited in my mobikwik wallet

Address:Cuddalore, Tamil Nadu, 607001

Dear Sir,
Regarding ticket id_#10048517
my bank account debited an amount of Rs.2880.00 towards mobikwik on 22.12.2018-06:52pm.but till date mobikwik wallet shows the credit balance of Rs.100.00 only.
Transaction id-ECOM-MOBIKWIK
GURGAONECO
Amount:Rs.2880.00
Email- [protected]@gmail.com
Mobile-[protected]
Date-22.12.2018
Time-18:52
I uploaded the bank's statement.br...
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M
Monu Hudda
from Jammu, Jammu and Kashmir
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even after 7 days transaction failed but amount is not refunded

Address:Hanumangarh, Rajasthan, 335504

Yesterday I (Amar jeet ) tried to pay an electricity bill for my customer of Rupay 1016.00 dated on 20/12/18 vai mobikwik using my State bank of India debit card. I got a message via email transaction failed and your amount is refunded and in a message box, your debit card is used at zaakpay payment services gurugon pos atm but my bank account not credited by 1016.00 please help me otherwise customer may hurt me because of huge amount. The...
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J
Jitender Kumar Sharma
from Delhi, Delhi
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bus booking refund issue

Address:New Delhi, Delhi, 110059
Website:Mobikwik

I had done bus booking from mobikwik 29 nov 2018 from bhuntar to delhi. When i reached bus stop i asked about bus from bus operator he said bus is already departure from bus stop before departure time which was 9 pm timing they departure the bus 6 pm 3 hour before. Now i have complaint about it in mobikwik help section another day asked about recording or supporting document i have sent on mail but after that i got no reply yet. It's been...
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N
naveeen1
from Bengaluru, Karnataka
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transfer from wallet to bank account

Address:560076
Website:mobikwik

Me kr naveen my mobikwik number [protected] i am unable to transfer 9500 rs since 2 days amount from wallet to bank transfer its asking for upgrade kyc when i do for kyc by adhar number it says sorry this service unaavailable i did benificery of bank account also but not taking kindly help me immediately i want it to be solved please its very urgent...
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A
amrit1313
from Amritsar, Punjab
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money transfer in wrong in wrong account

Address:Chandigarh, Chandigarh

On 2nd nov, 2018 transfer money from wallet to bank account but its transfer in wrong account but still no solution for that. My reg. Mobile no.[protected]. Kindly short out this problem. Money transfer in wrong account number [protected] but i was transfer money to account number[protected] amount of rs.2900/- but approximately 2 months spent but no solution, mobikwik saying be patience and banking 7 days ect....
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