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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
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Mobikwik reviews & complaints page 166

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A
Ashokgyan
from Chennai, Tamil Nadu
Jan 4, 2019
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Address: Cuddalore, Tamil Nadu, 607002

Mobikwik looted my money of rs.9600- regarding the complaint ticket id-#10048517 on 29.12.2018 i had received a call from mobikwik's customer service mobile no.[protected] and the person shared my bank account details including otp. Soon the person withdraw the amount of rs.9600- from my bank account. I was shared the otp because of the call is from mobikwik's authorised customer service number-[protected]. Mobikwik looted my hard earned money.later the same person contacted me through another mobile number--[protected].Kindly request you to please send back my amount.i uploaded the bank statement
My mobile number--[protected]
Email-- [protected]@gmail.com
Mobikwik customer support has been notified about the posted complaint.
Jan 21, 2019
Updated by Ashokgyan
Despite of providing all required details, till date i have not received my money from MOBIKWIK..mobikwik proved that the frauds are done with their complete cooperation.why are you running away from enquiring the related MOBIKWIK's representative-[protected]-who is the culprit of this issue.kindly check his beneficiary account and phone calls.you will get the truth.
Thanks
Jan 30, 2019
Updated by Ashokgyan
when I login MOBIKWIK with my registered mobile no.[protected] the screen shows that "user is disabled" despite of entering valid OTP.In my MOBIKWIK wallet I have Rs.120.00 credit balance.kindlly return back my money.since 7days i raised this issue several times but there is no response from your side despite of providing related proofs.my advise to all the innocent people who had wallet with MOBIKWIK, be alert.suddenly MOBIKWIK blocked my account and looted my credit balance of Rs.120.00.despite of providing all details, till date my account disabled and my money also missing.be careful those who have a account with MOBIKWIK and don't keep even penny cash in your wallet. MOBIKWIK similarly known as "FRAUDKWIK"
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    C
    chai89
    from Hyderabad, Telangana
    Jan 4, 2019
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    Mobikwik is a fraud company please never use, anyway i will raise a complaint against mobikwik wallet with rbi, they are cheating customers by holding back customers money for days for failed transactions. I have made a money transfer to bank using my wallet registered with number [protected] on january 1st 2019, money deducted but can't find any transaction details, i have raised multiple tickets every time they says 72 hrs i will get refund and close the ticket, fraud and cheating company mobikwik never uae this wallet what ever reason.
    Mobikwik customer support has been notified about the posted complaint.
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      L
      Lovely Chakraborty Mukherjee
      from Kolkata, West Bengal
      Jan 3, 2019
      Resolved
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      Resolved

      Money Transfer from [protected]@ikwik
      Money Transfer to [protected]@ikwik
      Transaction Date: THU 20 December 2018, 21: 01pm
      Total amount paid: Rs. 6000
      UPI TRANSACTION ID :

      Money transferred and debited from my account and credited to the receiver account but it reversed from the receiver account and from the same UPI ID:[protected]
      but not credited to my account
      Please help me.

      Billed To: Lovely Chakraborty
      Mobile No.: [protected]
      Email ID: [protected]@gmail.com
      Jan 3, 2019
      Complaint marked as Resolved 
      have not been taken any step regarding this matter
      Mobikwik customer support has been notified about the posted complaint.
      Jan 03, 2019
      Updated by Lovely Chakraborty Mukherjee
      Money Transfer from [protected]@ikwik
      Money Transfer to [protected]@ikwik
      Transaction Date: THU 20 December 2018, 21: 01pm
      Total amount paid: Rs. 6000
      UPI TRANSACTION ID :[protected]

      Money transferred and debited from my account and credited to the receiver account but it reversed from the receiver account and from the same UPI ID:[protected]
      but not credited to my account
      Please help me.

      Billed To: Lovely Chakraborty
      Mobile No.: [protected]
      Email ID: [protected]@gmail.com

      Bhai apka money a/c me wapas aa gya ki nhi. Please replay. Mera 6000 rs 20/12/2018 ko reverse debit ho gya abhi tak refund nhi aaya.
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        M
        Maha Lasmi
        from Chennai, Tamil Nadu
        Jan 3, 2019
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        Address: 635109
        Website: mobiwik

        Hello sir / madem

        I was (Airtel, amount 980/-) recharge in date 31.12.18 after noon 1.19 pm. But not recharged and then deduct the in my bank account. (Bank name : indian bank, hosur branch, tamil nadu)

        Please refund the wallet or refund the in my bank account. Please solve the problem. Please response & take immediate action.
        Bank name : indian bank
        Ac no:[protected]
        Branch: hosur branch
        Amount : 980/-

        Regards,
        Mahalakshmi. K
        Mobikwik customer support has been notified about the posted complaint.
        I have forget my pin number typed wrong pin n I have uploaded my documents again saying to upload it there is no option it's very emergency to me I have added money also no coustmer care number no reply no quick service worst
        Hi my name is Amrendra kumar and
        my bank account is no.[protected] and mobile number [protected] and gmail id [protected]@gmail.com hai 12th November i did redmi y2 oderer of Rs.9999 25th November my refund from mi store came in mobikwik but my balance no mobikwik Wallets came in or not in my bank account. Please help me.
        I recharged my jio number with rs 149 the Recharge was not successful yet the money was debited from my account till now money was not refunded to my account. Three days have been passed and there is no reply from company and the complaint box is also not responding of MobiKwik.
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          S
          Satchidanand Mahapatra
          from Bhubaneshwar, Odisha
          Jan 1, 2019
          Resolved
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          Resolved

          This useless company enjoyed my money for 21 days without giving to merchant (Spicejet) i booked ticket on may 10th 2017 and travelled on 1st june2017 and in airport spicejet demanded me money again so i paid being hanged for 1 hr at counter, no one cared to listed but next day my money refunded. For this nonsense action neither both expressed grief nor paid any compensation but both are passing their fault to each other. Since 1.5 yrs io writing but all are so shameless not caring to address my complaint.

          Hope god ll give u wisdom to not swallow public money freely and behaving like shameless beggar. Thick skinned, unconscionable management.
          Jan 2, 2019
          Complaint marked as Resolved 
          In may 2017 i booked a ticket from Mumbai to mangalore in spicejet and paid via Mobikwik but mobikwik didn't pay full amount to spicejet but confirmed em payment.In airport spicejet people demanded balance amount which i paid again after hanged by 1 hr then next day merchant refunded em .When i asked where was my money for 21 days both are fixing responsibility each other and no one is providing proof of payment to each other nor giving compensation not even caring to listen my complain and marking its resolved by themself.
          Mobikwik customer support has been notified about the posted complaint.
          Jan 01, 2019
          Updated by Satchidanand Mahapatra
          i am writing to them since June1st 2017 but whole management is deaf.
          Jan 02, 2019
          Updated by Satchidanand Mahapatra
          whyu marked resolved without giving justice.
          it is unclear waht had happened.
          The complaint on compensation / on refund has to be submitted 1 time, not 10 times during 6 months.

          One reminder, not 10 letters, can be submitted in 15 days, if no decision is recevied from air carrier/service provder. who has accepted your complainu

          It is unclear what happened, what do you need, why do you need compensation/refund without the documents:
          - e-ticket (+ receipt, if any)
          - boarding pass
          - bag tag,
          - other losses,
          - what is written in your 1 and your last complaint,
          - waht was the decsion of air carrier/service provider.

          All disputes following the last complaint or follwoing the reply of the service provider can be resolved in the court only not later than 2 years following the flight.

          If you do not know how to submit the correct complaint you are advised to hire laywer or a legal professional in civil aviation for a fee (it cost from 4000 till 10000 rupees) for the preparation of the civil case against the service provider for the court.
          The court shall award the losses, reasonable moral harm, government fees by final decsion.

          Regards,
          Sr manager for ICAO irregulations matters
          Aryan enginners ltd
          email for request with documents:
          aryan {at} vivaldi.net, where {at}=@
          Mera naam kavita shrivastav hai mera mailid [protected]@gmail.com mera loan approved ho gaya hai but woh mere wallet account me nahi aa raha hai.
          Kavita Mathur's reply, Jan 1, 2019
          Mera 18750 ka loan approved ho gaya hai but mere wallet me nahi aya
          Dear sir

          maine ek electricity ka bill no[protected] pay kiya tha but mere a/c se balance dudect ho gaya or bill pay nhi hua

          transaction no - upi/dr/[protected]/mobikwik/hdfc/mobikwikp2
          payment date[protected]
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            T
            T kamalakar rao
            from Macherla, Andhra Pradesh
            Jan 1, 2019
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            Address: Hyderabad, Andhra Pradesh, 501505

            I tried to book a bus ticket from vellore (Tamilnadu) to hyderabad on[protected], an amount of rs.1365/- was deducted from my account and the ticket was not generated. Afterwards, i booked the ticket with some travels. I donot know how to get back the amount back. Since then i tried to contact your office, but could not. Hence, i request you to kindly return the amount immediately. Please credit the amount to my sb a/c no.[protected] with state bank of india, kuntloor road branch, hayatnagar, hyderabad. Ifsc code/
            Sbin0021096
            Mobikwik customer support has been notified about the posted complaint.
            Rs 500 not transfer
            Rrr[protected]
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              K
              Kishor Boss
              from Dehra Dun, Uttarakhand
              Dec 31, 2018
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              Address: Aligarh, Uttar Pradesh

              Dear sir

              maine ek electricity ka bill no[protected] pay kiya tha but mere a/c se balance dudect ho gaya or bill pay nhi hua

              transaction no - upi/dr/[protected]/mobikwik/hdfc/mobikwikp2
              payment date[protected]
              Dudect Amount - 4132 Rs

              so Plz Refund my Balance in My Bank A/c

              A/c No - [protected]
              IFSC Code - SBIN0004944
              A/c Name - ROOP KISHORE
              Mobikwik customer support has been notified about the posted complaint.
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                M
                Murali pv
                from Bengaluru, Karnataka
                Dec 31, 2018
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                Address: Bangalore, Karnataka, Qutu
                Website: Google

                Sir, my name is p, venkata murali from bangalore. I was transferred amount rs[protected]+5000+5000+5000) to my friend account, dec 24 th, 2018. Time 5.17 pm, through mobikwik account, amount dedected in my account, but amount not add my friend account. Already i send transaction id details in mobokwik app help and support. But no replay from mobikwik care. Pls help me. Customer care no one is switched off, another no also always time busy. What can i do? Pls help...
                Mobikwik customer support has been notified about the posted complaint.
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                  G
                  group all
                  from Kashipur, Uttarakhand
                  Dec 31, 2018
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                  Address: New Delhi, Delhi, 110009

                  Money deducted from account on 24 december but recharge not done. Tried to complaint but only managed to get ticket id, do not know what to do with it. Every time you try to talk to someone from mobikwik or mail (Which is not avaliable) they generate this ticket and that's it, no information about where to track it etc. Each time they generate a different ticket id saying they will contact in 24 hrs but after a week also there is no communication. Worst service, will never suggest anyone to use this app.
                  Ticket id[protected]
                  Mobikwik customer support has been notified about the posted complaint.
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                    P
                    PrashantPatil99
                    from Sangamner, Maharashtra
                    Dec 31, 2018
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                    Address: 413222

                    Respected sir,
                    Above mentioned subject i have pay bill of electricity in last month date of 10/12/2018 but 1st time transaction fail but money deducted from account. Then i have pay bill second time that time payment success and money also deducted from account. But 1st time fail amount is not refunded. I have also place complaint request but mobiqkwik company not solve my issue. Please solve my issue.
                    Thank you
                    Mobikwik customer support has been notified about the posted complaint.
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                      U
                      Umamaheswar.thati
                      from Chennai, Tamil Nadu
                      Dec 30, 2018
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                      Address: Nalgonda, Andhra Pradesh, 508001

                      Hi sri,

                      I tried to book tickets using mobikwik through irctc. Probably due to long time in payment process, the irctc session timed out and the transaction failed but money got deducted from hdfc bank. Transaction id:[protected]. I am waiting 8days onwards for refund the amount. Still i am not get amount. Pls help us.

                      Thanks for paying rs.576.80 from a/c xxxx9313 to zaakindianrailwaysca via netbanking. Call [protected] if txn not done by you

                      22 dec 2018 — zp8c8fc6749582-zaakindianrailwaysca —[protected] — 22 dec 2018 — 576.80

                      Thanks,

                      Umamaheswar
                      Mobikwik customer support has been notified about the posted complaint.
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                        S
                        sp@singh
                        from Jodhpur, Rajasthan
                        Dec 30, 2018
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                        My mobiqwik account is regetered with email id is [protected]@gmail.com with mobile no. (Which number i have been forgottton/closed) but when i do registered with some other mobile with same email, wallet balance is not showing.... Other wise when i do forgotton password its sending otp on old registered mobile no which is unrecoverable. On mobiqwick site customer care no has been given but that no is telling invalid. So i am unable to do something in that favour. Please do something in my favour.
                        Thank you
                        Mobikwik customer support has been notified about the posted complaint.
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                          A
                          Abhimanuew ch
                          from Narayangarh, Haryana
                          Dec 29, 2018
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                          Address: Jammu, Jammu and Kashmir

                          Sir i had done one transaction through myntra and paid throght mobikwik.
                          But out of 3 items in my order i got refund of only 2 from mobikiwi but myntra has refunded for all the three.
                          Kindly help me with the same and refund my money to same credit card. Previously also i complaint to your executive on call but my issue is not resolve till the time.
                          Order id[protected].
                          Order by abhimaniew choudhary
                          Mobikwik customer support has been notified about the posted complaint.
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                            S
                            sainadh Yeminedi
                            from Hyderabad, Telangana
                            Dec 29, 2018
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                            Address: Guntur, Andhra Pradesh, 522005
                            Website: mobikiwik

                            I have done to wrong bsnl number [protected] insteaded of [protected] please reversed this transaction
                            My registered mobikwik number -[protected]
                            Order id is BSS[protected]
                            Total amount 551
                            Network name BSNL
                            Please reversed this transaction I have done unfortunately at night the recharge money is not small amount and this is not regular amount please reversed this transaction
                            Mobikwik customer support has been notified about the posted complaint.
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                              R
                              Ramchandra Cheke
                              Dec 28, 2018
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                              Website: Mobikwik.com

                              Hi,
                              I am ramchandra cheke. I paid my electricity bill on 1 dec 2018. It's of amount 1070 inr. The amount is deducted from bank account, i have shared the details of this with mobikwik. However the bill payment is failed at their end. It's almost one month passed. However the mobikwik is not supporting me and not able to resolve the issue. I have given all details to them. I expect the amount should be again credited only my account. Please have a look.
                              Thanks,
                              Ramchandra
                              Mobikwik customer support has been notified about the posted complaint.
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                                M
                                mohan madarapu
                                from Delhi, Delhi
                                Dec 28, 2018
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                                Address: Kanchipuram, Tamil Nadu, 602105
                                Website: MOBIKWIK

                                On 07th of dec-18, i made upi transaction from icici saving account, for icici credit card payment through mobiwik app. The amount was deducted from my account, but not paid for my icici credit card bill. After that i raised the request in mobikwik, they mentioned that it is reversed to the bank. But my banker says that the money is in still at mobiwik side. Also banker asking for screen shot of failure transaction from mobikwik side. But mobikwik side not sharing the details. Please solve the issue.

                                Payment confirmation sms which i received.

                                Dear customer, acct xx9833 has been debited for rs.3200.00 on 07-dec-18 towards linked [protected]@hdfcbank. Upi ref no[protected].
                                Mobikwik customer support has been notified about the posted complaint.
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                                  R
                                  Robin kumar 123
                                  from Basi, Rajasthan
                                  Dec 27, 2018
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                                  Address: Jhunjhunu, Rajasthan, 333031

                                  I have done my recharge on 17/12/2018 but that is not successfull and the amount will deducted from my wallet.I also complaint earlier but no satisfactory response is provided from your side.Your staff give me a operator id 36684127 and says contact to your operator and the operator says that contact to mobikwik customer care.Now i decided to make FIR against it if no satisfactory answer is given.
                                  Mobikwik customer support has been notified about the posted complaint.
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                                    A
                                    Ashokgyan
                                    from Chennai, Tamil Nadu
                                    Dec 27, 2018
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                                    Address: Cuddalore, Tamil Nadu, 607001

                                    Dear Sir,
                                    Regarding ticket id_#10048517
                                    my bank account debited an amount of Rs.2880.00 towards mobikwik on 22.12.2018-06:52pm.but till date mobikwik wallet shows the credit balance of Rs.100.00 only.
                                    Transaction id-ECOM-MOBIKWIK
                                    GURGAONECO
                                    Amount:Rs.2880.00
                                    Email- [protected]@gmail.com
                                    Mobile-[protected]
                                    Date-22.12.2018
                                    Time-18:52
                                    I uploaded the bank's statement.
                                    Kindly resolve my issue and send back my money as early as possible.
                                    Mobikwik customer support has been notified about the posted complaint.
                                    Dec 28, 2018
                                    Updated by Ashokgyan
                                    Dear sir,
                                    Regarding the ticket id-#10048517
                                    My bank account debited of rs.2880.00 on 22.12.2018 towards mobikwik. But till date mobikwik not credited the above said amount into my wallet.
                                    Transaction id[protected]
                                    Ecom-mobikwik
                                    Gurgaoneco
                                    Amount-rs.2880.00
                                    Email - [protected]@gmail.com
                                    Mobile-[protected]
                                    Date-22.12.2018
                                    Time-18:52
                                    Despite of several reminders i had not received any response from mobikwik.
                                    Kindly resolve this issue as early as possible.
                                    Thanks
                                    Dec 29, 2018
                                    Updated by Ashokgyan
                                    Mobikwik looted my money of rs.9600- regarding the complaint ticket id-#10048517 on 29.12.2018 i had received a call from mobikwik's customer service mobile no.[protected] and the person shared my bank account details including otp. Soon the person withdraw the amount of rs.9600- from my bank account. I was shared the otp because of the call is from mobikwik's authorised customer service number-[protected]. Mobikwik looted my hard earned money. Kindly request you to please send back my amount
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                                      M
                                      Monu Hudda
                                      from Jammu, Jammu and Kashmir
                                      Dec 27, 2018
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                                      Address: Hanumangarh, Rajasthan, 335504

                                      Yesterday I (Amar jeet ) tried to pay an electricity bill for my customer of Rupay 1016.00 dated on 20/12/18 vai mobikwik using my State bank of India debit card. I got a message via email transaction failed and your amount is refunded and in a message box, your debit card is used at zaakpay payment services gurugon pos atm but my bank account not credited by 1016.00 please help me otherwise customer may hurt me because of huge amount. The transaction id is MK[protected]. I am going in depression please help me
                                      My Contact Number [protected].
                                      Mobikwik customer support has been notified about the posted complaint.
                                      Dec 29, 2018
                                      Updated by Monu Hudda
                                      THANK YOU...

                                      MY MONEY CAME BACK EVEN AFTER 9 DAYS

                                      Regards
                                      Amar Jeet

                                      THANK YOU...

                                      MY MONEY CAME BACK EVEN AFTER 9 DAYS

                                      Regards
                                      Amar Jeet
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                                        J
                                        Jitender Kumar Sharma
                                        from Delhi, Delhi
                                        Dec 27, 2018
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                                        Address: New Delhi, Delhi, 110059
                                        Website: Mobikwik

                                        I had done bus booking from mobikwik 29 nov 2018 from bhuntar to delhi. When i reached bus stop i asked about bus from bus operator he said bus is already departure from bus stop before departure time which was 9 pm timing they departure the bus 6 pm 3 hour before. Now i have complaint about it in mobikwik help section another day asked about recording or supporting document i have sent on mail but after that i got no reply yet. It's been 27 days my query yet not resolved.
                                        Mobikwik customer support has been notified about the posted complaint.
                                        Iam unable to Transfer as KYC was not Upgraded and Pls upgrade and help me to do smooth Transactions... My Mobikwik Number is [protected]
                                        Mobikwik is an online banking service providing application. Recently i added an amount of 500 in my mobikwik wallet. But now i cannot transfer the amount back to bank. For this purpose they require mandatory kyc. When i go in kyc section, a pop up comes "kyc is not available. " neither can i use it not i can transfer it...
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