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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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Mobikwik reviews & complaints page 168

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A
anchal malasi
from Sitarganj, Uttarakhand
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money deducted but not refunded

Address:Dehradun, Uttarakhand, 248001

Name :- anchal malasi

Email id :- [protected]@gmail.com

Yesterday i sent 1000rs to another bank account through my wallet as the process was going it showed transaction time out and after that message, the money was deducted i looked for help in the app where they just generated my ticket no.
My ticket no. Is #9855732 and #9851137

And no response is there from their side till nowbr...
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S
Sagar Khaire
from Mumbai, Maharashtra
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money deducted from wallet but not credited in bank account

Address:Thane, Maharashtra, 421301
Website:mobikwik.com

On 30th nov, 2018, i had credited my mobikwik wallet with rs 13k, which was successfully done & money was credited into the wallet. However when i did transfer from my wallet to bank a/c, the money got deducted from my wallet. I did a transfer of 10k from my wallet to my personal bank a/c. The money has been deducted from my mobikwik wallet, but it has not been credit to my bank a/c. I have recieved no message or notification that it is pending...
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S
Sagar Khaire
from Mumbai, Maharashtra
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money deducted from wallet not credited in bank account

I had added money in mobikwik wallet which was added successfully.From the wallet, i transfered some money to my bank a/c.Money is deducted from my wallet, but not credited to my bank a/c.Also it is not displaying invoice for the same transaction.This incident took place through my personal Mobikwik App on 30/11/18.The customer care number given goes to ivr always when called.The app has help tab to settle the grievances arriving in the app,...
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V
vemulayadaiah
from Hyderabad, Telangana
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recharge amount so far not refunded

Address:Hyderabad, Andhra Pradesh, 500048

I v yadaiah recharged the airtel full talk time amount of rs 120.00 on[protected]. After completing the process above said amount deducted from my a/c ref ib/zaakpay/421/zp57b115cbdc85f. After that my phone no [protected] could not recharge. Sorry you retry again. It is invald amount. So far 10 days are over so kindly revesal the abov said amount.
Do the needful
V yadaiah
Ph: [protected]
Mail id: [protected]@rediffmail.com...
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M
Mohammed Akbar Basha
from Bengaluru, Karnataka
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my amount is deducted from my account to investment

Address:Kolar, Karnataka, 563114

I can't understood how many days i have to wait for my money, i am waiting for past 2 months i don't know how many days have to wait, my amount is deducted from my account please check and refund it, i have to pay my loan amounts, how can we trust your application kindly i request you to please refund my money, i have complaint lot's of time i didn't get any response...
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A
Archit Mishr
from Mumbai, Maharashtra
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refund not reflecting in bank account.

Address:Raigad, Maharashtra, 410210

I have not received the refund money in account as per the following details shown: nov 28, 2018 10:32am refund from myntra.com transaction id:[protected] received :₹ 1, 473.46 it is not reflected in my bank account. Please resolve the issue asap.
I have tried to contact mobikwik multiple times but no response from them.
I only get a ticket number but nothing is done about that and no reply is received.

Archit...
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A
Ajay Brawad
from Noida, Uttar Pradesh
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refund inr 5060.56 is pending since 20th november -2018

Address:Hisar, Haryana, 125052
Website:www.mobikwik.com

I try to pay my electricity bill of dhbvn with amount 1521 on 20th november 2018, transaction failed from your mobikwik app but money deducted from my pnb bank account, after that i messaged you from app regarding issue but i got no reply.
Money is already deducted from my account.

My order no. Of mobikwik is mk[protected]

However as informed by pnb bank, amount is lying with mobikwik, for this reason...
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G
Gopiv616
from Bengaluru, Karnataka
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money transfer from mobikwik account to bank transfer

Address:Bangalore, Karnataka, 560078

Dear mobikwik support,
I am gopinath v from bangalore. I am a mobikwik subscriber. Today i have transferred rs.500/- from mobikwik account to my bank account arround 7.00pm. But instead of credit into my account rs. 500/- deducted from my bank account.
My mobile no. [protected]
Email. Id: [protected]@gmail.com
So i am requesting you to kindly credit back deducted amount rs.500/- into my bank account at the earliest.br...
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A
abhijitshinde31
from Mumbai, Maharashtra
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mobikwik electricity bill not paid but money deducted from my account

I try to pay my electricity bill with msedc consumer no.[protected] with amount 1520 on 29th november 2018, transaction failed from your mobikwik app but money deducted from my icici bank account, after that i messaged you from app regarding issue but i got no reply.
Money is already deducted from my account.
I tried the ways for contacting you, but customer care no is unreachable.
Please refund my money as soon as...
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S
Suraj pawale
from Pune, Maharashtra
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upi transaction failure money deducted from my bank account

Address:Mumbai City, Maharashtra

Respect mobikwik,
While i was taking money taking money from my sbi account to mobikwik account through upi, the transaction got fail and but money get deducted from my bank account. I had contact bank regarding this but they are saying contact mobikwik regarding this, so i request you to refund my money plz as soon as possible, i have faith in you and please look into this matter.
My linked mob no. [protected]
Upi transaction...
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A
Abinash1990
from Bhubaneshwar, Odisha
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unauthorized transaction fraud

I beg to inform you that on 23/10/2018 around 6:30 pm a customer care officer of mobikwik naming rahul sharma called me in this no [protected] to do my kyc on my mobikwik app as earlier i have given a complaint against mobikwik in consumer forum therefore keeping in mind that i received the above number for verifying my kyc in mobikwik and for upgrading my kyc wallet and then he told for upgrading he asked my debit card last 6 digits and i...
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P
Priya0389
from Bengaluru, Karnataka
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unable to update the wallet

Website:MobiKwik app

I have registered in mobikwik 10 to 15 days back and add 5000 but i cannot able to use this money due to kyc service unavailable and i have tried lot of time to update my kyc through mobikwik app and mobikwik kyc center as well but not done so how i can withdraw or use this money if. Kyc service unavailable so mobikwik team need to inform before adding money so that no one will loose or block money.
Kindly suggest...
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N
Naga Bhushanam Kaparthi
from Bhongir, Telangana
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amount debited from sbi credit card but not reflecting in mobikwik account

Address:500013

I have made a bill payment for an amount of rs.15, 819.52 ps to hmswwb towards water bill through mobikwik payment gateway on 21/11/2018, whereas the amount has not been reached either to mobikwik or to hyderabad metropolitan supply and sewerage board but the amount has been debited to my sbi card account.

Kindly it is requested to resolve the issue and reverse the amount and credit the same to my sbi card account....
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L
Lohit07
from Hyderabad, Telangana
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payment not reflecting in wallet

Address:Hyderabad, Andhra Pradesh, 500080

I have made a payment to Shree medical & general store on 24/11/2018 of Rs.8450. and transaction Is is : [protected]b68d41fffe7 balance have been debited form my wallet and same have been not reflecting in the shree medical & general store wallet. already 4 days have been completed.
please find the attachment for payment details.i m unable to connect to your customer care.

kindly do the needful on urgent basis....
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V
vish1234
from Mumbai, Maharashtra
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transfer unsuccessful

Address:421003
Website:www.mobikwik.com

Pls note my
Loan Account Number with Provider LXW-M[protected]

i haverecd the amount in mobikwik on
Nov 21, 2018 12:39AM

Loan Credited

Transaction Id:[protected]
Received :₹ 19, 825

also note thati have transferred to my bank account from my wallet
Nov 21, 2018 6:50AM

Bank transfer to VISHNUDAS HARIDAS JA[protected]br...
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Address:625706
Website:MOBIKWIK (IVL FINANCE (INDIABULLS)

Dear sir, i am r. Arun, thirumangalam, madurai district. I have applied the online loan in mobikwik wallet on 21.9.2018. But loan amount receieved from ivl finance. (Indiabulls) they promising loan amount for boost loan for mobikwik rs.60, 000/-. First they have not told interest rate and documentation charges. After all the process completed they have deducted rs.2681 for documentation charges.

Deducting rs.2681/- for documentation...
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S
saikat.ju05
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund inr 1802.08 is pending since 3rd october-2018

Address:Kolkata, West Bengal, 700065

This has under order No.:[protected]-1782203 in myntra and further refund initiated INR 1802.08 against cancellation in myntra, amount is still not credited to my HDFC account. Myntra referred bank account refernece no. for refund is WAP_1074443509577967893395. However as informed by HDFC bank, amount is lying with Mobikwik, for this reason amount is not showing in my HDFC account, please let me know the status of refund and credit to...
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M
manjunath karnati
from Mirialguda, Telangana
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upi

Address:Anantapur, Andhra Pradesh, 515001

Sir i have transferred rs 5000 to my friend by upi transaction.. The transaction has failed but the amount got deducted but it neither transferred to beneficiary account nor to my account...
Sir please go through the transaction... It's i'd is :[protected]... My mobile number linked to mobikwik is [protected]...
Sir i have previously reported a different i'd but this time i have thoroughly verified with my bank passbook.......
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M
manjunath karnati
from Mirialguda, Telangana
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upi transaction

Address:Kurnool, Andhra Pradesh, 518501

Sir my bank account has an amount of total rs 11581 but after doing few upi transactions of rs 5000 each with my friend it shows only rs 6581 even we have done transactions equally (I have checked many times)... What i understood is that one of those transactions has failed but money has been deducted... And it was neither transferred to beneficiary account nor to my account... So please bring my amount of rs 5000 back to my account sir......
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M
manjunath karnati
from Mirialguda, Telangana
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money deducted but not transferred

Address:Anantapur, Andhra Pradesh, 515002
Website:Mobikwik.com

Sir, on 24/11/18 i have done a upi transaction of rs 5000 to my friend's mobikwik account.. Money was deducted form my bank but it was neither transferred to beneficiary account nor came back to my account... Upi transaction i'd:[protected]...
Order id: omk22432f3fe4aab6a...
My mobile no linked with mobikwik is : *524339...
Sir i request you to refund my money back to my account... It is not my money sir.. It's my...
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