Mobikwik Complaints & Reviews

My mobikwik registered mobile no. is [protected]. On 31st October, 2018, I do a payment of my credit card bill amount 3581.76/- by using RBL UPI mode on mobikwik, but transaction cancelled, or amount debited from my bank a/c, which rrn no. is[protected]. After then I do again a transaction of same amount, which was successful or credit in my credit card a/c, which rrn no. is[protected].
After then I do a complain in my bank for wrong debit of amount rrn no. is[protected], which was not credit in my RBL UPI using bank or credit card a/c. or my bank generate a ticket on 5th November, 2018 (ticket no. is CR[protected]) or told me that wait for transaction+30 working days and they will solve my issue. After 30 days complete, I called my bank or said that the debit amount is not credited in my bank account. Then they said that no issue from their side in this transaction, from their side this transaction is successful and they closed my ticket, So, I want from you that pls solve my transaction issue of mobikwik rrn no. is[protected].

I have transfered rs 2370 through mobikwik upi to my mobikwik wallet in 11/12/2018. But the mobikwik app shows the transaction as failed. But my bank account is debited. Mobikwik neither credited money to wallet, nor refunded back to my bank account. Please, help. The transaction reference no. Is[protected], done through mobikwik upi on 11/12/2018, amount rs 2370.

I have send 5000 rs money from [protected] mobikwik upi to [protected] mobikwik upi from transaction id[protected] its credit in my sbi bank but it reversed and still not receive in my DBS bank . 4 days happen but still not refund.even i am trying to contact on twitter, facebook not customer service is pathetic .i need to solve this issue because its too much time even there is no call support or email id on which you contact them.

itni ghatiya service aaj tak nhi dekhi is se achha band kar do business

Mobikwik is an online banking service providing application. Recently i added an amount of 3500 in my mobikwik wallet. But now i cannot transfer the amount back to bank. For this purpose they require mandatory kyc. When i go in kyc section, a pop up comes "kyc is not available." neither can i use it not i can transfer it. And moreover they have supercash facility which is absolutely worst idea. It cannot be utilised properly.
To sum up, this company is working in very fraudulent manner.

We recharge bsnl prepaid mobile on 9th december 2018 at 7.54pm the transactions i'd no is bss[protected] at rs 220 the amount is added to wallet the transaction tells successfully the amount is not received please check the transaction and give possible solution to refund the amount to the wallet we raise the ticket to the mobikwik the complaint is regestered

Recharge on 9th december at 7.27pm and 7.54 pm at 220 twice not done àt transaction i'd no is bss[protected] and bss[protected] but the amount is taken by wallet and show it is successful the amount is not added to our mobiles i will select the toups or special recharge and i select the special but the amount is not added to our mobile check the transaction

I was paid electricity bill through upi but shows payment was not done. Meanwhile i have paid same bill by another way i. E. From debit card. As i checked my bank account, payment was deducted twice through debit card as well as upi also. I was go to help at mobiwkik but nothing go on till now. Plz do the needful and help me. My query raised by ticket no. 9911873.

In 15/11/2018, i have done two 1000/-transactins but one transaction is failed, that one amount is not credited to my wallet or not reversal to my account.
One transaction is successful, already 25 days completed but my money not added in to my wallet or not reversal to my account,
I have already sent my bank statement but customer service not resolved my issue.
My phone number is [protected].
Mail id [protected]@gmail.com

Sir, on 6th Dec 2018, WITHDRAWAL of Rs.10500 done from my BANK OF INDIA ACCOUNT NUMBER [protected] without any intimation to me.

i request you to pls stop this transaction and reverse the amount debited on 6th Dec. Also pls track who has done this activity as this is a cyber crime to withdraw money from others bank account.

pls help on priority. i have contacted Mobikwik as well but they are refusing to share details of payment. pls register my complaint and help on priority.

Thanks,
Mr.Mantu Sharma

From last 2 days trying to tranfer some fund and pay some credit card and phone bill. Not even a single money is teanfering from mu account always showing error email id not found and not otp is received any where
Trying to get in touch with support teqm always showing message invalid cell no.
I want urgent notofication of the problem i need to tranfet some money urgently

Respected sir,

I wish to bring to your notice, two fraud transaction which took place on 9th of dec 2018, using my google pay account. My friend's facebook got hacked by someone and hacker send me message to give him some money because his father met with an accident so i transferred him 10000 through two 5000 transaction each. Just after 15 minute after this i saw mine friend post regarding this fraud.

Below are the transactions details:-
1. Amount - 5000, date & time:- 09-dec-2018 19:36:00 upi transaction id[protected]
2. Amount - 5000, date & time:- 09-dec-2018 19:22:00 upi transaction id[protected]

Fraud person's upi:- [protected]@upi

I've given application in cyber crime cell also they are saying that they will track it but i request you to please look into this matter as soon as possible and kindly cancel this transaction and refund the money into my account.

Please contact me at [protected]@gmail.com

Thanks and regards,
Sachin sharma

I m recharging for my number off rupees 88 from mobikwik. As their is present 50 rs in my mobikwik wallet so mobikwik demand to pay for 38 rupees.
So i decided to pay through upi and make a successfull payment of 38 rs.
The upi reference id is[protected]
Payment is done to : [protected]@hdfcbank
Now then when i go to mobikwik then my recharge is not done. Please help to refund my 38 rs back to my account.

I have made a transaction from mobikwik through upi. And i have entered the wrong vpa of the sender. The wrong vpa entered by me is [protected]@upi. This was actually a wrong transaction. And i need a refund 2050 rs. Transaction made by me was three times the first transaction was of 1000 and 2nd was also 1000 and 3rd was for 50 rupees only. And i need a refund of my 2050 rs in my account as follows is account no-[protected]
Ac name - javed hasan
Ifsc code - sbin0001071
Branch-state bank of india
Ferojpur jhirja please resolve my issue as soon as possible as i have already tried customer care but no response from their side. Thanks®ards
Javed hassn [protected]@gmail.com
Mobile -[protected]

Please check me wallet and my un block my security pin not provided me my ticket
#9873653. An i am all documents is uploaded but no response me. My mob.
[protected]
So please check me an reply me call an
Gmail-neeraj. [protected]@gmail.com.
This app me downloade to 28 nov 2018
This app wallet add to 300 hundred rupees added but no recharge and no transfers to any account and costumer care is no response me an call. So please help me.

I have transferred some amount to my mobikwik wallet knowing that i can transfer the amount to bank account later. Now i am unable to transfer money from wallet to bank account as it show service not available every time. I tried to upgrade my wallet by submitting kyc but that service is also unavailable. Now, it kind of i lost my money. Its stuck in the wallet. I cant even pay using my wallet.

Dear sir.
Today i rechargers 399 in jio number [protected]. But my mistake this number is wrong by me. Right no. Is [protected]. And i also found that [protected] is not be in existence. So i just say that i[censored] not give me recharge refund but just give me mobikwik supercash as per ur offer. I also use offer "jioplan" so thats way u give me a rs.300 super cash.

Sir I have paid my bill through bajaj wallet mobikiwik killbill code amount Rs 1270 on 29 Nov at 8.37 pm even my money is debited Frm my account but there problems is that my bill is showing not paid pls give me a receipt or credit my money to my account it's very otherwise I will have to make a complaint against the appp i[censored] r detibing the money so pls give a receipt and its not a small amount it's a big amount I even sent so many emails but no proper reply cannot ever trust this company again it's my request pls give my amount back

Have made premium to Bajaj allianz life insurance through mobikwik but to our surprise after few days Bajaj allianz denied that they have received any payment. Amount was reflecting in HDFc credit card statement but mobikwik denied it. As per them it got refunded back which never happened.have raised tickets so many times. Their customer support number is automated and asks to raise query on app.

Complaint # 9699639 ft 11/11/18 and 9799705 ft 23/11/18.
Sir, mobikwik wallet have cheated me of rs 951.76 paid by me to them on 17.10.2018 for onward payment to 1mg.com for purchase of medicine. However due to payment not reaching 1 mg at that time, i cancelled my order and asked for refund. After a lot of efforts, 1 mg refunded the money to mobikwik and confirmed via email that i have forwarded to mobikwik. However, mobikwik are giving me false replies and not credited/ refunded my payment till date.
Please help. Thanks a lot.
Dk jain

I have a merchant account with mobiwik. I got two payments of rs. 1050 and 2000 on dated 02.12.18 and one payment of rs. 1000 on dated 03.12.18 in my mobiwik account but but today fifth day and payment is not credited into my account yet. And i tried to contact mobiwik at their contact number but not get any response from that. They not picked my call and ended without any response.