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Updated: Oct 8, 2025
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Mobikwik reviews & complaints page 169

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B
Behera Chandra Prakash
from Bhubaneshwar, Odisha
Dec 4, 2018
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(1).MobiKwik authority was offering upto₹250 cashback offer on link bank account..so l linked My bank account with MobiKwik app..but MobiKwik didn't give me any available cashback offer.(2).also MobiKwik was offering upto₹250 cashback offer on money transfer/transaction... which is available the minimum transaction₹5000...so I have already 3 money transaction but MobiKwik authority didn't given me that cashback offer... so I want to get all cashback offer from MobiKwik authority.
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My amount as a deducted my bank account but not added my mobikwik wallet KINDLY please solve this problem I need my money back

mobikwik hasn't give me available cashback offer - Comment #3289784 - Image #0
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    B
    Behera Chandra Prakash
    from Bhubaneshwar, Odisha
    Dec 3, 2018
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    (1). Mobikwik authority was offering upto-₹250 cashback offer for bank account lnik. So i linked my bank account details but mobikwik authority didn't give me no that cashback offer. (2). Also mobikwik authority was offering upto-₹250 cashback offer for minimum transaction ₹5000. I done that but no cashback offer me. (3). I have already done 3 money transfer/ transaction but i haven't get no cashback from mobikwik authority.
    Mobikwik customer support has been notified about the posted complaint.
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      K
      Krushna kanade
      from Noida, Uttar Pradesh
      Dec 3, 2018
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      Address: Nashik, Maharashtra, 422003
      Website: www.Mobikwik.com

      My kyc is pending your agent didn't approve my kyc... I want transfer my money to bank urgently.. From last 4 days i daily send my complaints but i didn't get any response from your customer care... Your service is very pathetic your customer care didn't receive my call after holding 2 hours.. Service is very poor your app didn't help any problem and your customer care number are mostly wrong numbers your mention online.
      +2 photos
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      Same thing happened to me also, does it got resolved or still u r waiting?
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        S
        Sirisha Chatla
        from Delhi, Delhi
        Dec 3, 2018
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        Address: 533103

        It was showing minkyc successful and agent hasn't come and they didn't share any details of the agent. Could you please let us know how to co
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          R
          Rohit Kandhari
          from Raipur, Chhattisgarh
          Dec 3, 2018
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          Hi sir,

          I added rs 2000 through my credit card into mobikwik wallet on november 30 2018. I tried to transfer this amount to my bank account of sbi. Money got deducted from my wallet but not credited to my bank account. Bank told me to contact mobikwik. I have contacted mobikwik several times. No response from mobikwik. My registered mobikwik mobile no. Is [protected]. Please help me. I need money urgently.
          Mobikwik customer support has been notified about the posted complaint.
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          Plz sir my mobikwik ni is [protected] but payment transfer by other account but not received

          money not credited to bank account - Comment #3289774 - Image #0
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            V
            Vinodananda Rao
            from Bengaluru, Karnataka
            Dec 1, 2018
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            debited not credited

            Address: 560097

            Hello sir
            I made a credit card payment from my mobikwik upi on 16th nov 18 and the amount is rs 2332 and the amount is debited but not credited to my sbi credit card account. The mobikwik help says that transaction is successful please contact your bank.
            My icici bank confirmed that the amount is credited in [protected]@hdf/bhilwara urban branch and merchant rrn#[protected] same time my sbi says that any amount from mobikwik...
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            M
            mmfmg
            from Ozhukarai, Puducherry
            Dec 1, 2018
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            Address: Chennai, Tamil Nadu, 600089
            Website: Myntra refund

            I can't able to get my refund money from myntra that i paid through mobikwik... I want you all to look the issue very soon... Its been 2 weeks. This is very bad assistance to the customer by mobikwik... I am not going to use mobikwik if it doesn't resolve my problem in 72 hrs... I tried calling and emailing them but they didn't reply a single time... I can't able to resist it anymore... I want quick solution of my problem. If they can't handle the company and customer problem, they should just close it for customers sake..
            Mobikwik customer support has been notified about the posted complaint.
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            [protected]

            can't able to get refund money from myntra - Comment #3288842 - Image #0
            can't able to get refund money from myntra - Comment #3288842 - Image #1
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            I have recharged jio prepaid from Myjio through mobikwik.

            In mobikwik history it shows successful but my joi doesn't show the recharge.

            Please look into this asap and resolve it.

            can't able to get refund money from myntra - Comment #3288878 - Image #0
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              K
              kavi shubham singh
              from Hyderabad, Telangana
              Dec 1, 2018
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              Sir on 30 nov 2018 i had made a transfer of 6984. 96 from my wallet to a bank account but transaction timed out and amount deducted from my wallet and not reversed till now.
              I had tried to contact customer care but i haven't got any response from them. Please solve my problem.
              Please refund my money and do needful help.
              I am not blaming you but i am facing a big problem please resolve this issue.
              Mobikwik customer support has been notified about the posted complaint.
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              Please sir mera pin number blocked hu ya Sir. Open ki je ya sir kam bhoot hai sir
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              I have paid my credit card bill one by one rs 2000 and next time rs2000 first recharge is successful but next recharge is not successful i have recharged 5 days ago i had gone to the bank and checked if it is refunded but the bank told we wiil check we have waited for a long while please respond to my complaint

              Your's requestly
              Reply
              Dear sir,
              sir i recharge sundirect recharge thuru mobiwik app on line .but we cant get recharge
              date[protected] chq no[protected] please refund my amount
              rs-444.00.pls replay.

              thanks/regards
              m shankarbabu
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                A
                anchal malasi
                from Sitarganj, Uttarakhand
                Dec 1, 2018
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                Address: Dehradun, Uttarakhand, 248001

                Name :- anchal malasi

                Email id :- [protected]@gmail.com

                Yesterday i sent 1000rs to another bank account through my wallet as the process was going it showed transaction time out and after that message, the money was deducted i looked for help in the app where they just generated my ticket no.
                My ticket no. Is #9855732 and #9851137

                And no response is there from their side till now
                Plz refund the money or resolve this problem asap
                Mobikwik customer support has been notified about the posted complaint.
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                Ive added 4000 to wallet in mobikwik..And when i tried to transfer it to bank it says i need to update kyc. But it says 'service currently unavailable' when i tried to update kyc

                money deducted but not refunded - Comment #3287356 - Image #0
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                  S
                  Sagar Khaire
                  from Mumbai, Maharashtra
                  Nov 30, 2018
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                  Address: Thane, Maharashtra, 421301
                  Website: mobikwik.com

                  On 30th nov, 2018, i had credited my mobikwik wallet with rs 13k, which was successfully done & money was credited into the wallet. However when i did transfer from my wallet to bank a/c, the money got deducted from my wallet. I did a transfer of 10k from my wallet to my personal bank a/c. The money has been deducted from my mobikwik wallet, but it has not been credit to my bank a/c. I have recieved no message or notification that it is pending or why my transaction is not done & money has been not credited. I have also raised a ticket #9849914, but theres no response from the bot there. The customer care number is on ivr & does not respond or connect any executive of the company. I request you to kindly look into the matter & solve the issue earliest & give me the refund.
                  Mobikwik customer support has been notified about the posted complaint.
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                  I have paid bill of MSEB bill on date 22/11/2018 rs 2930 that time paynent not successfull to mseb but money deducted from my account your company said my money will refund my amount 4 to 7 days but 10 days have done and my money is not credited in my acc .so pls reply fast and refund my money .

                  money deducted from wallet but not credited in bank account - Comment #3287242 - Image #0
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                    S
                    Sagar Khaire
                    from Mumbai, Maharashtra
                    Nov 30, 2018
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                    I had added money in mobikwik wallet which was added successfully.From the wallet, i transfered some money to my bank a/c.Money is deducted from my wallet, but not credited to my bank a/c.Also it is not displaying invoice for the same transaction.This incident took place through my personal Mobikwik App on 30/11/18.The customer care number given goes to ivr always when called.The app has help tab to settle the grievances arriving in the app, but havent able to get the issue solved as that was bot replying.Theres no means of communication from the company & refund is also not being made, nor any message of transaction failure has been sent to the registered mobile.Please look into the matter & get in touch.
                    Mobikwik customer support has been notified about the posted complaint.
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                      V
                      vemulayadaiah
                      from Hyderabad, Telangana
                      Nov 30, 2018
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                      Address: Hyderabad, Andhra Pradesh, 500048

                      I v yadaiah recharged the airtel full talk time amount of rs 120.00 on[protected]. After completing the process above said amount deducted from my a/c ref ib/zaakpay/421/zp57b115cbdc85f. After that my phone no [protected] could not recharge. Sorry you retry again. It is invald amount. So far 10 days are over so kindly revesal the abov said amount.
                      Do the needful
                      V yadaiah
                      Ph: [protected]
                      Mail id: [protected]@rediffmail.com
                      Mobikwik customer support has been notified about the posted complaint.
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                        M
                        Mohammed Akbar Basha
                        from Bengaluru, Karnataka
                        Nov 30, 2018
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                        Address: Kolar, Karnataka, 563114

                        I can't understood how many days i have to wait for my money, i am waiting for past 2 months i don't know how many days have to wait, my amount is deducted from my account please check and refund it, i have to pay my loan amounts, how can we trust your application kindly i request you to please refund my money, i have complaint lot's of time i didn't get any response
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                          A
                          Archit Mishr
                          from Mumbai, Maharashtra
                          Nov 30, 2018
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                          Address: Raigad, Maharashtra, 410210

                          I have not received the refund money in account as per the following details shown: nov 28, 2018 10:32am refund from myntra.com transaction id:[protected] received :₹ 1, 473.46 it is not reflected in my bank account. Please resolve the issue asap.
                          I have tried to contact mobikwik multiple times but no response from them.
                          I only get a ticket number but nothing is done about that and no reply is received.

                          Archit mishra
                          [protected]@gmail.com
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                            A
                            Ajay Brawad
                            from Noida, Uttar Pradesh
                            Nov 29, 2018
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                            Address: Hisar, Haryana, 125052
                            Website: www.mobikwik.com

                            I try to pay my electricity bill of dhbvn with amount 1521 on 20th november 2018, transaction failed from your mobikwik app but money deducted from my pnb bank account, after that i messaged you from app regarding issue but i got no reply.
                            Money is already deducted from my account.

                            My order no. Of mobikwik is mk[protected]

                            However as informed by pnb bank, amount is lying with mobikwik, for this reason amount is not showing in my pnb account, please let me know the status of refund and credit to my bank. I have done enough blame to my bank, here in that case as i can understanad mobikwik is the main source of all issues.
                            Please refund my money as soon as possible.
                            Mobikwik customer support has been notified about the posted complaint.
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                              G
                              Gopiv616
                              from Bengaluru, Karnataka
                              Nov 29, 2018
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                              Address: Bangalore, Karnataka, 560078

                              Dear mobikwik support,
                              I am gopinath v from bangalore. I am a mobikwik subscriber. Today i have transferred rs.500/- from mobikwik account to my bank account arround 7.00pm. But instead of credit into my account rs. 500/- deducted from my bank account.
                              My mobile no. [protected]
                              Email. Id: [protected]@gmail.com
                              So i am requesting you to kindly credit back deducted amount rs.500/- into my bank account at the earliest.
                              Thanks and regards,
                              Gopinath v
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                                A
                                abhijitshinde31
                                from Mumbai, Maharashtra
                                Nov 29, 2018
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                                I try to pay my electricity bill with msedc consumer no.[protected] with amount 1520 on 29th november 2018, transaction failed from your mobikwik app but money deducted from my icici bank account, after that i messaged you from app regarding issue but i got no reply.
                                Money is already deducted from my account.
                                I tried the ways for contacting you, but customer care no is unreachable.
                                Please refund my money as soon as possible.
                                +1 photos
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                                  S
                                  Suraj pawale
                                  from Pune, Maharashtra
                                  Nov 29, 2018
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                                  Address: Mumbai City, Maharashtra

                                  Respect mobikwik,
                                  While i was taking money taking money from my sbi account to mobikwik account through upi, the transaction got fail and but money get deducted from my bank account. I had contact bank regarding this but they are saying contact mobikwik regarding this, so i request you to refund my money plz as soon as possible, i have faith in you and please look into this matter.
                                  My linked mob no. [protected]
                                  Upi transaction i'd (Failed[protected]
                                  Please refund
                                  Mobikwik customer support has been notified about the posted complaint.
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                                  Upi transaction failed but money got deducted
                                  Rrn[protected]
                                  Date of transaction 01/09/2020
                                  Amount of transaction 13950
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                                    A
                                    Abinash1990
                                    from Bhubaneshwar, Odisha
                                    Nov 29, 2018
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                                    I beg to inform you that on 23/10/2018 around 6:30 pm a customer care officer of mobikwik naming rahul sharma called me in this no [protected] to do my kyc on my mobikwik app as earlier i have given a complaint against mobikwik in consumer forum therefore keeping in mind that i received the above number for verifying my kyc in mobikwik and for upgrading my kyc wallet and then he told for upgrading he asked my debit card last 6 digits and i gave that 6 digits to him as a result my total amount of rupees 7872 has been deducted from my account sbi account no - [protected] on 23 oct 2018.

                                    I request you to kindly see this matter with utmost concern for which act of kindness i shall ever pray to you and refund the same amount.
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      Priya0389
                                      from Bengaluru, Karnataka
                                      Nov 28, 2018
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                                      Website: MobiKwik app

                                      I have registered in mobikwik 10 to 15 days back and add 5000 but i cannot able to use this money due to kyc service unavailable and i have tried lot of time to update my kyc through mobikwik app and mobikwik kyc center as well but not done so how i can withdraw or use this money if. Kyc service unavailable so mobikwik team need to inform before adding money so that no one will loose or block money.
                                      Kindly suggest
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