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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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122002

Mobikwik reviews & complaints page 169

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D
dipak girase
from Mumbai, Maharashtra
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icici bank credit card payment refund pending.

Address:Pune, Maharashtra, 411014
Website:www.mobikwik.com/mobile?gclid=CjwKCAiA0O7fBRASEiwAYI9QAo2LwNjZpK4FJ0MzNR4gmURWGYVJBzyl9RpWg1o1SxMdEp

I have using the mobikwik payment app 15 oct 2018 taking the my icici bank creditcard payment 4363.00 inr. But that time my account deducted amount in 3 times.2 times is unsuccessful transaction and third time transaction is successful so i have refund me immediately in one transaction but second time not refund me so far. Third transaction successful for icici bank credit card payment in 16 oct 2018. My icici bank credit card no [protected]br...
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J
jpsinghratia
from Sonipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed but amount is not refunded

Address:Fatehabad, Haryana, 125051

Yesterday i (Jitender pal singh) tried to pay an electricity bill for my customer of rs 39975.00 dated on 26/11/18 vai mobikwik using my central bank of india rupay debit card.. I got a massage vai email transaction failed and your amount is refunded and in massage box your debit card is used at zaakpay epayment services gurugon pos atm but my bank account not credited by 39975.00 please help me otherwise customer may hurt me because of huge...
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D
Devch
from Saharanpur, Uttar Pradesh
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about balance refund

Address:Moradabad, Uttar Pradesh, 244001

Dear sir/madam i pat the electricity bill by mobikwik bt the process of payment had failed by balance deducted my account... Pls refund my money as soon as possible... Sir ga maine hm electricity ka bill payment kiye the lekin payment fail hone bad bhi balance account se kat liya gya or abhi tk bhi bapas ni aaya h... Pls sir ga money refund karne ki kirpa kre jaldi se jaldi......
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S
sayanna99
from Hyderabad, Telangana
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amount not credited in account

Address:500068

Dear sir

I am sayanna, i made a money transfer of 5174.05rs from mobikwik wallet to bank on 21st nov2018. While sending the amount at the last minute error came. Amount deducted from my account still not refunded or credit to my account. I raised complaints in customer service ticket numbers are (9777264, 9786064) five days gone the amount is not refunded please help me by solving the problem. My mobile number is [protected]....
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P
Praveen Jainapur
from Mysore, Karnataka
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regarding dth recharge not received

Address:Bagalkot, Karnataka, 587312
Website:[email protected]

Dear sir,
I am praveen jainapur, my dth card number 95572870. I was rechaged through mobik. I was recharged 400 rs on 15/11/2018. And super cash 200 added in my account. But my videocon dth card not active. Still not get recharge. Total 10days over still not get.
I hope pl check as soon as possible. And give positive response..
Regards
Praveen jainapur...
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R
rajkod
from Bhubaneshwar, Odisha
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related to a upi transaction, money deducted but not get transferred

Address:825410
Website:mobiqwik

Sir,
Most humbly and respectfully i beg to say that on 23rd of november, 2018 i have made a mobiqwik upi transaction of rs5060 with my friend. After making the transaction the money got deducted but did not get transferred and in my bank passbook, the transaction of rs5060 showed but do not showed the transaction id.
So, i request to you that please resolve my problem by refunding the transaction amount.

Your...
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S
Sonali@2018
from Bengaluru, Karnataka
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I m complaining the unauthorized transaction from mobikwik

Address:560048
Website:Mobikwik

I m unable to contact the customer care of mobikwik, there is no registered no. I am highly unsatisfied with the response there was unauthorized transaction which happened last month from my account on mobikwik wherein i don't even have the account.

I tried calling several times to mibikvik customer care buy failed to get through. This is really disappointing, i need an immmediate action on this....
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A
Abhinavdixit
from Noida, Uttar Pradesh
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refund not received after failed payment of kesco

I paid electricity bill of uttar pradesh power corporation limited for the [protected] account no. On 16th november 2018 of 1569 rs. Amount was debited from my state bank of india account but transaction was failed and payment was not received by merchant. It has been 1 week complete but i haven't received amount back into my account.
Order: mk[protected]
Please resolve asap because i have to pay bill of electricity....
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A
Abhinavdixit
from Noida, Uttar Pradesh
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refund not received after failed payment

I paid electricity bill of kanpur electricity supply company limited for the 33135771 account no. On 16th november 2018 of 2960 rs. Amount was debited from my state bank of india account but transaction was failed and payment was not received by merchant. It has been 1 week complete but i haven't received amount back into my account.
Order: mp[protected]
Please resolve asap because i have to pay bill of electricity....
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S
Samarth Begur
from Bengaluru, Karnataka
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I'm complaining about the amount to be refunded

Address:Dharwad, Karnataka
Website:Mobikwik app

I was paying my electricity bill through mobikwik... But it failed due to technical error... But their was no refund yet... I paid rs. 509/- through mobikwik of hescom bill payment... But refunt not yet done soo plz accept my compliment n go through as fast as possible... Plz refund...
Their here rs 509 should be refunded... It was paid on november 20... It showed that it may take 24 hours but it is more than 2 days. So plz check...br...
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G
Gopinath Kothwala
from Surat, Gujarat
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mera vodafone recharge nahi hua, or bank se paise bhi nikal gaye

Address:Surat, Gujarat, 395010
Website:[email protected]

Hi, mera nam gopinath kothwala hai, mera mo [protected] hai, mene novemb[protected] ko vodafone me rs 479 ka or rs 245 ka recharge karvaya tha par reharge hua hi nahi, or mere bank se paise bhi kat gaye, abhitak mere paise mere mobikwik wallet me nahi aaye hai, to plese mere paise muje vapas lota dijiye mera complaint no ticket #9699397 #9699400 #9700104 #9742705 #9715018 hai...
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Đėbāchillzz HeRe
from Silchar, Assam
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not able to link my aadhar card

Address:Darrang, Assam, 784125

Whenever i do link my adhar card to mobikwik wallet and i tap verify via otp... It displays sorry this service is currently not available. Why? Because of that i'm not able to transfer money to my bank.. And the big amount gone stuck in vain. Why cant you avail the service? Why cant i transfer money to bank in mobikwik... My adhar card is updated, then what is the issue... Help me out.. You guys never received my call.. Kept waiting n waiting....
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V
Venkat Sid
from Bengaluru, Karnataka
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amount deducted but not refunded

Address:560068

I am venkatesh, i transfer the money from mobikwik wallet to bank. While sending the amount at the last minute error came. Amount deducted from my account still not refunded or credit to my account. Please help me. Customer service not resolved the issue. My mobile number is [protected]. I want to pay my exam fee. Still the amount was not credited to my bank account or wallet....
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Address:422005

Dear team,

I have done transition using mobikwik on 21 nov 2018 on 6:20 pm 2059.28 rupees has been deducted. Here i have paid processing fees 59 rupees for transfer money wallet to bank account but money not credited in bank account. Help me to credit my money urgently
No customer care executive ready to help me. Help lines never ever getting connect easy but their custome executive work 8 am to 11 pm. Need to improve...
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kuldeepbinamp
from Bina Etawa, Madhya Pradesh
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bill not update mobile no. mobikwik a/c 7580907777

Address:470113

Maine electricity bill jama kiya tha mere account se 16 Nov ko deduct kr liye lakin abhi tak na to bill jama hua aur na hi paise waps aaye
Mere paise wapas kr do jldi se mjhe bhut jrurat hai meri ko 4 bill jama Nahi hoya hai me aap ko bill Recieved hai mera pass jo ki aap da Raha hu plsn help indian Gov of india sir in logo na dhokh di Raha hai...
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A
ashubbdit
from Noida, Uttar Pradesh
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cancellation amount not refunded

Address:New Delhi, Delhi, 110055
Website:mobikwik.com

I had booked the flight ticket (Spicejet) through mobikwik wallet and also cancelled the ticket on 1st nov but still cancellation amount is not refunded into my mobikwik wallet. According to the spicejet company, amount is already refunded on 05-nov. Please provide the cancellation amount on urgent basis.

Mobikwik Registered mobile no- [protected]
Transaction Id:[protected]...
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D
Deeksha Goyal
from Kolkata, West Bengal
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money was deducted but refund not received yet.

Address:700064
Website:www.mobikwik.com

I have purchased few items from myntra. Payment was made but no order was placed. I called myntra customer care they said no order have been received by the id which was provided by mobikwik. I complained through mobikwik help center. They also sent me a mail regarding refund. That money will be refunded in 7 business days. Amount was deducted on 11 november 2018. They sent the mail on 12 november 2018. Today it is 21 november 2018. But i...
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S
shalibhadra partners
from Surat, Gujarat
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account disabled user

Address:Surat, Gujarat, 395007

My account mobikwik [protected]@yahoo.co.in on mobikwik disabled... Me many mail but no response

I complained someone use my account on zomato 10 rs... Also 10 rs not in my account and someone use... I complained this to mobikwik on app so he disable my account for my login

If some one fraud on my account and full kyc person me also not use my wallet... Plz enable my account otherwise i complaint on court and case...
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S
ss2251995
from Delhi, Delhi
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return my money

Address:New Delhi, Delhi, 110094

Maine electricity bill jama kiya tha mere account se 24 oct ko deduct kr liye lakin abhi tak na to bill jama hua aur na hi paise waps aaye
Mere paise wapas kr do jldi se mjhe bhut jrurat hai 1488 ]

Bevkuf smjh rkha hai itne din ho gye kis baat ka app hai ye ek dum bakwas hai
Mai to sb ko mana kr duga ki na kre iss app se koi kaam

Aaj paise daal do haram ke nhi hai paise jo tum public ko loot rhe...
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R
rohit raghu
from Ludhiana, Punjab
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withdrawal/account bank verification

Hi,

This is so unfortunate that we as a customer are getting the worse customer services ever.

I uploaded money in my wallet so that i could start using mobikwik.

I wanted to use the wallet for couple of transactions like ordering online food, petrol etc but neither i can able to use money on any merchant nor i can make any bank withdrawal.

It's been more than a week i am struggling...
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