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Updated: Oct 8, 2025
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Mobikwik reviews & complaints page 17

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J
Jahnvi pandey
Dec 17, 2022
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I have not receive refund in mobikwik wallet. I placed an order on 3 dec in myntra and cancelled it on 6 dec. Myntra provided me with a timeline to credit the refund into my source account which was mobikwik wallet. But even after 10 days have passed I didn't get my refund on mobikwik wallet.
Mobikwik customer support has been notified about the posted complaint.
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    A
    Albina Ros
    Dec 17, 2022
    Dec 31, 2022
    This thread was updated on Dec 31, 2022
    Resolved
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    Resolved

    Please refund or activate..
    +1 photos
    Jan 11, 2023
    Complaint marked as Resolved 
    Mobikwik customer support has been notified about the posted complaint.
    View replies
    This is not successful yet... Please don't cheat..
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      A
      Anuj Gawande
      from Mumbai, Maharashtra
      Dec 16, 2022
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      Address: B-101, Zohra Agadi CHS,yari Road,Versova, Andheri West

      Hello
      I have made payment of ₹1201 on 9th December 2022 (transaction id - [protected])
      My money got debited and Myntra did not received
      Kindly request tou to please look into the matter and give me my money back ASAP
      +1 photos
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        K
        Kalyanakumar C
        from Chennai, Tamil Nadu
        Dec 16, 2022
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        KYC updation - Money transfer from Wallet

        My name is C Kalyanakumar, I am using Mobikwik from 2015 onwards, due to handset change, recently i downloaded mobikwik app and log in with my registered mobile number. When Use Wallet, app asked to complete KYC,
        When I processing KYC with aadhar details, a message is pop up error message that "This aadhar Number is linked to another mobikwik account please enter new one" and i called Mobikwik customer care 2 times. There is no proper...
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        R
        Raja Babu Kumar ooo
        Dec 16, 2022
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        Address: Kolkll

        Do not share your password, Credit/Debit card PIN, CVV, or any confidential information since MobiKwik never asks for such details.

        Our official Twitter handles are
        @MobiKwik

        and
        @MobiKwikSWAT
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          O
          Omdeepak25
          Dec 15, 2022
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          I want settled my zip balance also I paid 12000/- on 05 Nov 2022 and contact customer support for settlement but no response yet from mobikwik, they raised token no 27672864 on 4th Nov 2022.
          I share my financial situation but recovery agent giving mental pressure me everyday.
          kindly help me
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            D
            Divya1i
            Dec 14, 2022
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            I want to enquire about the transaction: [protected] that was placed on Mobikwik. I had made a transaction of amount ₹2077 on myntra . The amount has been debited from my mobikwik wallet but order was not placed neither the amount has been credited back to me. This is not the type of service that is expected. I’m in utter confusion about this whole process. I contacted myntra but according to them they have not received the money. I want my refund back that’s it .
            Please i need assistance ASAP.
            Transaction id [protected]
            +4 photos
            Dec 16, 2022
            Complaint marked as Resolved 
            .
            Mobikwik customer support has been notified about the posted complaint.
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              F
              Farz Taj
              Dec 14, 2022
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              Address: Mobiwik
              Website: Mobiwik

              Hi, I have done two transactions with mobiwik today 1)5000 rs 2) 10000 rs

              The transaction is transfer of rent via card status says pending mobiwik customer care is not able to solve this issue in fact they don’t even know the reason for y the transactions are on pending status simply asking for 3 working days time .
              Mobikwik customer support has been notified about the posted complaint.
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                M
                mustakimkhan
                from Dehra Dun, Uttarakhand
                Dec 13, 2022
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                Dear Customer,

                From Mobikwik Finance your payment is pending.
                Kindly make an immediate payment of your overdue and share screenshot to avoid the charges and calls from our end. CONTACT THIS NO [protected] this, message aur call aare already payment Mera Dane Koi pending Hai Nahin Hai 10 to 15 call ata ha, aur dhamki de rahe hain log kya Ham Aapke contact number Hamen phone Karenge to kya data secure Nahin Hai Hamara aapke sath
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                  J
                  Jyoti Gaddi
                  Dec 12, 2022
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                  Address: S1/29 old Mahavir Nagar tilaknagar nagar

                  Withdraw can’t succeed. Showing error.
                  This action can not be performed from this device Too many days see face this problem
                  +1 photos
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                    P
                    Pujari.rahul21
                    Dec 11, 2022
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                    Ticket ID - 1382069 on date 5/12/2022
                    Rs 114.27 amount refund not credited to my bank account.
                    no any update regarding same when contact to customer support
                    refuse to do any update for the same
                    Mobikwik customer support has been notified about the posted complaint.
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                      R
                      [email protected]
                      Dec 9, 2022
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                      Address: Delhi

                      Hello team,
                      As per discussed with Mr. JaiDev i am already clear amount as per Settlements Process, then why i will pay again the amount which are Showing in my profile..
                      and after that daily basic executive call and msg me and mental disturb. if this is not stop form Mobikwik i will file a compliant in RBI for this..

                      kindly team Support and close it asap.
                      for more clarification find the below mails which are clear that i will clear my dues as per Settlement process.
                      +4 photos
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                        J
                        Jitendra Arun Waghchoure
                        Dec 9, 2022
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                        Address: at Post Harsul ,Tal - Trambakeshwar Dist Nashik
                        Website: uqoi

                        Account No[protected] Pay Letter ) Reg Mob.No.[protected] Dose Not Billong Me
                        But Show in My cible Many Days So Pls Remove in My Cible And Give Me Feedback
                        My Mobil No - [protected] Or [protected]@gmail.com
                        i also Complain Tranuion Cible or Your Partner IDFC First Bank So Give Me feed back Immagitly
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                          A
                          aditi saxena_29
                          Dec 7, 2022
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                          I have applied for a loan on 28 November but after so many days still the status of loan is not cleared on the app it is coming that you cannot apply for a new loan policy and even the money has not disbursed neither in the account nor in the wallet.
                          date of incident-28 nov 2022
                          loan id-LM00981435
                          Loan provider-fullerton India credit company limited
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                            A
                            arunmct
                            Dec 7, 2022
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                            Address: Madipakkam, Chennai
                            Website: www.consumercomplaints.in/new_complaint

                            I Paid the ZIP outstanding amount @ 335.60 on DT 05.12.2022 as per the due date.

                            In History of the MOBIKWIK apps the payment shows SUCCESS.

                            Next day on 06.12.2022, message in MOBIKWIK that additional Penalty amount @ 300.77 and total outstanding amount @ 637/- asking us to PAY BILL.

                            Checked the amount @ 335.60 also refund in my account.

                            Already deducted from my bank account & next day showing refund in my account.

                            The technical error from MOBIKWIK & hence kindly revise the Penalty charge amount & enable us to proceed further to do the needful.

                            Regards,
                            G.Venkatesan
                            Mob #[protected]
                            +1 photos
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                              S
                              Shubham3346
                              Dec 7, 2022
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                              Mobikwik wala has deducted ₹5751 from my mobikwik wallet please refund my money asap i have also shared the screenshot
                              +1 photos
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                                D
                                DanZrdan
                                Dec 6, 2022
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                                Mobikwik has not refunded more than 3500 rupees that is due me even after more than a month. They do not attend the customer care number. It's always busy. I send them all the screenshots of the refunds initiated from Myntra where i made the purchases.
                                Still mobikwik is silent about this. My registered mobile at mobikwik is [protected] and my registered email is daniel.[protected]@live.in

                                I think they are Clear cheats. Stay away from mobikwik
                                +8 photos
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                                  B
                                  Balaji Tak
                                  Dec 6, 2022
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                                  Address: E.281 budhwar peth Basmath dist Hingoli, Zenda chowk, Basmath

                                  Zip UPI merchant paynement not able mobikwik app not showing Zip pay later
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                                    M
                                    Mr.Sandeep dhurve
                                    from Betul, Madhya Pradesh
                                    Dec 6, 2022
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                                    Address: Address Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India
                                    Website: www.mobikwik.com

                                    Company name - Mobikwik.com refund Translation ID -meesho-MN5BT33ZIUNGQUQENTZA-1
                                    Date of refund was success 29/11/2022 Refund Amount - 529/- refund but its amount refund is not received only wallet /Bank account mobikwik is showing in app, now consumer want his amount to be refunded
                                    Mobikwik customer support has been notified about the posted complaint.
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                                      S
                                      Shubham3346
                                      Dec 5, 2022
                                      Resolved
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                                      Resolved

                                      ₹ 5751 money has been automatically deducted from my Mobikwik wallet by wallet debit against, no one without my permission give this money to my account as soon as possible, I have also shared the screenshot.
                                      +1 photos
                                      Dec 5, 2022
                                      Complaint marked as Resolved 
                                      My proublem not solved
                                      Mobikwik customer support has been notified about the posted complaint.
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