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Mobikwik Complaints & Reviews

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Last updated Apr 23, 2024
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2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India
122002

Mobikwik reviews & complaints page 17

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S
Sennhex
Nov 26, 2022
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Need Refund Money Debited

I was doing an online payment for my monthly jio fiber recharge, my money got deducted from my wallet and jio didn't recieve any transactions from mobikwik wallet....
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H
Hrushikesh nethatla
Nov 24, 2022
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Mobikwik Zip service

Address:Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

I have opted for zip postpaid service, the Billing date for it is 15th of every month and due date is 20th of every month.I made some transactions using zip and paid them before the due date.But they (mobikwik) charge a penalty amount of 500 and still charging daily.
This is very unfare. This is a scam they are doing towards their customers. Please, I want you to consider this as a serious problem, because if we don't look at this...
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G
gsvsakthi
from SALEM, Tamil Nadu
Nov 23, 2022
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My payment is pending pls credited my amount Rs.4500/-

My payment is pending via credit card payment Rs.4500 pls credited immediately...
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G
Gaulit143
from Pune, Maharashtra
Nov 21, 2022
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Harassment by recovery agent

I had taken the loan from Fullerton through Mobikwik App. I had paid there 1st Emi on time. But due to some financial crisis I am unable to pay there 2nd Emi. They are started harassing me n calling my contacts. I had told them my financial situation and ask give me 2-3 day time for the payment of EMI. But the don't listen anything and started to harass my contact list n me talking very badly. I had paid there Emi due this. I am suffering...
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S
Saurabhmeena
Nov 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I complain about money refund

Address:Haryana Gurgaon

I request you sir immediately my money refund status refunded successful show but not received money receiver bank
Transaction Id
20221110010440000797427565999992834

Registered Email [protected]@gmail.com
Mobile no. - [protected]
Date - 10 Nov and time 11:49 PM of the transaction...
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A
amit20798
from LUCKNOW, Uttar Pradesh
Nov 18, 2022
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Excess amount deducted from my account

My mobikwik account number is [protected] company has kept its activation charge 99 which is charged 399 from my account and i didn't pay that much money Company is not reducing the charge as per its notification I want the company to charge Rs 99 and return my money...
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Shreyachoudhary
from Muzaffarpur, Bihar
Nov 18, 2022
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Mobikwik payment done but recharge not done

Address:Gurgaon, Delhi

I recharged my bsnl through mobikwik this morning. Money got deducted from my account but recharge is not done.
Please either recharge my number or refund the whole amount....
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P
Prashant mishra 13
from Rewa, Madhya Pradesh
Nov 18, 2022
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Zip EMI withdraw nahi ho pa raha

Mobikwit aap ke zip EMI me loan Liya that Jo ki me withdraw nahi kr pa Raha hu.usme ye error (sorry this action cannot be performed from this device) Bata Raha h...
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A
Aniruddha28
from Bhopal, Madhya Pradesh
Nov 15, 2022
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Harassing Recovery messages

I took a loan od 2450INR from zip pay later, after that I lost my job and is not able to pay the loan on time however I have joined a new job and will repay the loan as soon as possible but mobikwiks recovery agents keeps on harassing me with their blackmailing messages stating they will destroy my cibil and will harass my family "Aapke parivar ko nuksan ho sakta hai" was their exact statement! Is this how professional mobikwik is? It has...
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A
arpit0206
from KANPUR, Uttar Pradesh
Nov 10, 2022
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Fraudulent Credit card

I haven't applied for any credit card from FairAssets but its showing in my cbil score....
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@ananthalakshmik
Nov 9, 2022
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ZIP Activation Charges

The app requires me to pay 99/- as activation charges. instead I am being charged 399/- without any prior information or notice. This is broad daylight cheating. Requesting for a solution to this issue....
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PRASAD KRISHNAN K
from PALAKKAD, Kerala
Nov 7, 2022
Nov 20, 2022
This thread was updated on Nov 20, 2022
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My account is disabled and security pin is locked, because I entered wrong security pin

On nov 5 i started to use mobikwik through flipkart health plus app to buy medicines for my mother. after completing my kyc processes i buyed medicine and chooses mobikwik zip option to pay amount. its like pay by mobikwik and we will get 10 days to repay the amount back to mobikwik. so its paid and medicines booked. then i went to mobikwik app remaining process like update profile and adding bank.
Before that i used mobikwik 5 years...
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I did a recharge for 107 for my BSNL number, but i. Mobikwick it shows successfull, but the operator has not recived any recharge....
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S
Suresh@Sonawane
Nov 7, 2022
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Fraud with credit card.

Address:2nd Floor, Orchid centre, golf course road, Sector 53, gurgaon, district- Hariyana, india-122002

One mobikwik system private limited company is very fraud company. This company. Send me back to back 3 otp and withdraw my credit card balance of 6100/-...
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K
Kiran Kumar Kasala
Nov 6, 2022
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Mobikwik zip bill fraud

I have done a recharge for my mobile number while paying I choosed Mobikwik. but that automatically selected zip account without my notice. later when i open mobikwik app there was charge of Rs99 activation fee for activation of zip account which was not communicated while selecting the payment mode.
So totally I had to pay 199 by oct oct 16th. For every 7 days from oct 16th They are penalising with 100% fine and today is Nov 6th the...
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S
sachin@99
from Pune, Maharashtra
Nov 6, 2022
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My aadhar link to another account with mobikwik app

My name is Pradeep Kumar Sharma recently i downloaded mobikwik app and registered as new and when i doing KYC
i got error message that "This aadhar Number is linked to another mobikwik account please enter new one" and
i called Mobikwik customer care 2 times.On 1st time on 01/11/2022 one customercare executive told that he registered complaint
i have upload orginal adhaar id on mobwik complaint section so i uploaded my...
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S
sachin@99
from Pune, Maharashtra
Nov 6, 2022
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Customer care not pick up my calls

Address:shop no 6 swmming pool buldind pradhikaran nigdi pune 411044

My aadhar card and pan card document fake person use to another account with mobikwik app then i call to customer care number but they not pick up my call and not repouns....
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S
SURAJ JAGTAP
from Pune, Maharashtra
Nov 4, 2022
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User is Disabled and Wallet is also disabled

Its been a week my User ID is disabled i have to pay my Zip Bill By the 5th Nov but neither their helpline nor mail nor twitter team is responding thus i am unable to pay the bill on the given date thus adding up the late fees

My Mobikwik wallet no - [protected]
email Id [protected]@gmail.com

Please solve this problem ASAP

Thank You...
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S
Soyogesh
from Kishangarh, Rajasthan
Nov 4, 2022
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Again same mobile activate my account

Hi
Some kyc issue so i deactivate my account but some time after i sign up same number so error showing (user disabl)

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A
aerovicky
from Pune, Maharashtra
Nov 4, 2022
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Transactions on wallet are faulty I dont know where my money is gone

Address:Delhi

I have been continuously following up with MOBIKWIK CUSTOMER CARE and logging complaints regarding the ambiguities on my wallet history transactions, but from past several months i have not received any resolution from any of their CUSTOMER SUPPORT, i have been told every time that my query will be resolved and it has been escalated to zip or emi team but i have not received any resolution from past 4 months.
plus its showing pending...
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