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Mobikwik Complaints & Reviews

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Updated: Nov 28, 2025
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Mobikwik reviews & complaints page 18

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S
Shubham3346
Dec 5, 2022
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₹ 5751 money has been automatically deducted from my Mobikwik wallet by wallet debit against, no one without my permission give this money to my account as soon as possible, I have also shared the screenshot.
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Dec 5, 2022
Complaint marked as Resolved 
My proublem not solved
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    S
    Siddhesh Aher
    Dec 5, 2022
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    I am a new user of mobikwik. I made a recharge with amount Rs239 from mobikwik wallet but I’ve received activation fee of 399. So As per Company T&C 99rs are ZIP wallet activation charges But insted of 99rs they have charged 399rs.now no one can respond from mobikwik. So please do needful.
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      V
      Vishal chouhan143
      Dec 4, 2022
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      Address: 91,Jagatpura barwaha khargoan m.p

      Payment successful ho gaya par mere zip account me dikh nhi Raha or aap company mujhe call kar ke bol rahi he payment karo
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        A
        Aryansy91
        from Etawah, Uttar Pradesh
        Dec 4, 2022
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        Address: Etawah

        My mobikwik pin is blocked/disable, i m saying many times by mail and help and support section, please unblock it but there is no response, my mobikwik zip account due date is 5th of December 2022, there is showing late payment applicable if dues is not clear on due date, but i m doing payment there is showing your pin is blocked/disable, so this is not my problem mobikwik responsible for it, coz error showing mobikwik side i m not responsible for it.

        Thanks
        Aditya Kumar yadav
        Mobikwik reg. Mobile
        [protected]
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          I made a payment from my credit card for rent payment, money was deducted from my credit card but the amount was not received in the bank

          My register number - [protected]...
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          Kumkum Dutta1
          from Ranchi, Jharkhand
          Dec 2, 2022
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          What is the meaning of this message? Are you threatening me that I will be attacked by your officials in my home. Please be polite in your WhatsApp messages.
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            P
            PRASAD KRISHNAN K
            from PALAKKAD, Kerala
            Dec 1, 2022
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            With in 1 month this is my second complaint and I hard to use mobikwik next time.. May be this will be last to use mobikwik.
            Last week Monday ie on 22nd nov 2002, i reached my bsnl number [protected] with a rs of 397/- using mobikwik.. Mobikwik says its recharged and payment is debited. They given the operator ref no. as [protected]. But bsnl number didn't get recharged. In mobikwik app i[censored] try to use help option they will say to contact bsnl and to use operator ref number for reference ... No other help from mobikwik. The customer support number is always busy... U will get tired i[censored] use that...

            Then I contacted with bsnl Customer support. Since I used third party app to recharge, they cant take complaint through call. Only can give complaint through email services " [protected]@bsnl.co.in ". So i have send the complaint but still now, no response from them. They said this is handling by private company as contract.

            Finally Today I recharged this number through bsnl retailer because I have to use that number. I cant wait more, its been 9 days. I am scared to use third app again... So i am complaining here even though I have less hope. Because my last complaint not solved by mobikwik yet. I am really dissapointed, I really hating to use these type of apps.
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              V
              from Singānallūr, Tamil Nadu
              Dec 1, 2022
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              I tried making repayment to mobikwik via zip account but it keeps failing due to some technical glitch. It rejects whenever repayment is made by saying transaction is failing due to security issue and asks to do after 24 hours but, it is still giving the same message

              I have the due in next couple of days and if do not pay, will need to pay the penalty of 0.1% daily + 811.25 as a late fee

              Kindly assist and help me with this
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                C
                Call.Now.797849,8237Camplaint.No.inquary
                Nov 28, 2022
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                You are a good day at work and I don't know
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                  S
                  Sennhex
                  Nov 26, 2022
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                  I was doing an online payment for my monthly jio fiber recharge, my money got deducted from my wallet and jio didn't recieve any transactions from mobikwik wallet.
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                    H
                    Hrushikesh nethatla
                    Nov 24, 2022
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                    Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

                    I have opted for zip postpaid service, the Billing date for it is 15th of every month and due date is 20th of every month.I made some transactions using zip and paid them before the due date.But they (mobikwik) charge a penalty amount of 500 and still charging daily.
                    This is very unfare. This is a scam they are doing towards their customers. Please, I want you to consider this as a serious problem, because if we don't look at this problem they will continue to do this to other customers.
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                      G
                      gsvsakthi
                      from SALEM, Tamil Nadu
                      Nov 23, 2022
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                      My payment is pending via credit card payment Rs.4500 pls credited immediately
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                        G
                        Gaulit143
                        from Pune, Maharashtra
                        Nov 21, 2022
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                        Harassment by recovery agent

                        I had taken the loan from Fullerton through Mobikwik App. I had paid there 1st Emi on time. But due to some financial crisis I am unable to pay there 2nd Emi. They are started harassing me n calling my contacts. I had told them my financial situation and ask give me 2-3 day time for the payment of EMI. But the don't listen anything and started to harass my contact list n me talking very badly. I had paid there Emi due this. I am suffering...
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                        S
                        Saurabhmeena
                        Nov 19, 2022
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                        Address: Haryana Gurgaon

                        I request you sir immediately my money refund status refunded successful show but not received money receiver bank
                        Transaction Id
                        20221110010440000797427565999992834

                        Registered Email [protected]@gmail.com
                        Mobile no. - [protected]
                        Date - 10 Nov and time 11:49 PM of the transaction
                        Nov 20, 2022
                        Complaint marked as Resolved 
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                          amit20798
                          from LUCKNOW, Uttar Pradesh
                          Nov 18, 2022
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                          My mobikwik account number is [protected] company has kept its activation charge 99 which is charged 399 from my account and i didn't pay that much money Company is not reducing the charge as per its notification I want the company to charge Rs 99 and return my money
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                            Shreyachoudhary
                            from Muzaffarpur, Bihar
                            Nov 18, 2022
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                            Address: Gurgaon, Delhi

                            I recharged my bsnl through mobikwik this morning. Money got deducted from my account but recharge is not done.
                            Please either recharge my number or refund the whole amount.
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                              Prashant mishra 13
                              from Rewa, Madhya Pradesh
                              Nov 18, 2022
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                              Zip EMI withdraw nahi ho pa raha

                              Mobikwit aap ke zip EMI me loan Liya that Jo ki me withdraw nahi kr pa Raha hu.usme ye error (sorry this action cannot be performed from this device) Bata Raha h...
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                              Aniruddha28
                              from Bhopal, Madhya Pradesh
                              Nov 15, 2022
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                              Harassing Recovery messages

                              I took a loan od 2450INR from zip pay later, after that I lost my job and is not able to pay the loan on time however I have joined a new job and will repay the loan as soon as possible but mobikwiks recovery agents keeps on harassing me with their blackmailing messages stating they will destroy my cibil and will harass my family "Aapke parivar ko nuksan ho sakta hai" was their exact statement! Is this how professional mobikwik is? It has...
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                              arpit0206
                              from KANPUR, Uttar Pradesh
                              Nov 10, 2022
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                              I haven't applied for any credit card from FairAssets but its showing in my cbil score.
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                                @
                                @ananthalakshmik
                                Nov 9, 2022
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                                The app requires me to pay 99/- as activation charges. instead I am being charged 399/- without any prior information or notice. This is broad daylight cheating. Requesting for a solution to this issue.
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