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Mobikwik Complaints & Reviews

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Last updated May 2, 2024
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Haryana
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122002

Mobikwik reviews & complaints page 18

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A
aerovicky
from Pune, Maharashtra
Nov 4, 2022
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Transactions on wallet are faulty I dont know where my money is gone

Address:Delhi

I have been continuously following up with MOBIKWIK CUSTOMER CARE and logging complaints regarding the ambiguities on my wallet history transactions, but from past several months i have not received any resolution from any of their CUSTOMER SUPPORT, i have been told every time that my query will be resolved and it has been escalated to zip or emi team but i have not received any resolution from past 4 months.
plus its showing pending...
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N
Nidhinobinu
from Bengaluru, Karnataka
Nov 1, 2022
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Account login issue please resolve

Dear sir
i am Nidhin register mob no- [protected]
after 50 days my mobikwik app disable but not resolve my problem
all day contact for mobikwik customer care but my problem not resolve
please help me sir...
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R
Rajesh Sharmaj
from New Delhi, Delhi
Nov 1, 2022
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May Allah bless Bangladesh till the future of our.

Later. Now I don't have a job and I am not able to pay the amount. But I will once I will get a job. But Mobikwik people are calling my contacts and harassing them and humiliating me without my consent. I am worried about my privacy as my contacts are being used without my consent. Please...
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R
Rajesh Sharmaj
from New Delhi, Delhi
Nov 1, 2022
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Hdj to be a good time to make sure you have any questions

Address:Delhi

DH in the future of our country is g and I am a difference in the future of...
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S
Shobhit Khandelwal
from Delhi, Delhi
Nov 1, 2022
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Mobikwik harassing my knowns from my contact number for recovery

Hi, I took a small loan from mobikwik pay later. Now I don't have a job and I am not able to pay the amount. But I will once I will get a job. But Mobikwik people are calling my contacts and harassing them and humiliating me without my consent. I am worried about my privacy as my contacts are being used without my consent. Please help.

My mobile number is [protected]...
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Z
Zainab Sufi
from New Delhi, Delhi
Nov 1, 2022
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Charges more activation fees

I made a recharge of 666 and now they are asking for activation fee of zip rupees 399 due in 5. Days .if i didt pay it charges penalty.please tell me what should I do now...
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M
M.C. Rajkumar
Oct 31, 2022
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Credit Card payment - Not Done by Mobikwik

Address:Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003

I have made a payment to my HDFC credit card via Mobikwik App using my Paytm Savings Account on 23/10/2022. My money(Rs.13419) got deducted from my Paytm Savings Account & i got the payment made successful message from Mobikwik(attached the screenshot). But my HDFC Credit Card account didn't reflect the same. i waited for 3 days still the same.
Hence I tried to raise the issue with Mobikwik helpdesk, but there is no positive solution...
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I have made a payment of Rs 22576 on 29 August through UPI against the Laon Account no but Mobikwik customer told the payment is not made and I have gave him my transaction statement whenever they asked and also give the RRN no and message received form Bank.

Instead of checking the details in their account they are sending the false legal notices from Arness to whom all my mail are undelivered and now came at harassment of...
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D
daksh9521
Oct 30, 2022
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Transaction Failed

Transection Failed because this card has been blocked by zaakpay....
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D
Dhanush99
from Chennai, Tamil Nadu
Oct 29, 2022
Oct 31, 2022
This thread was updated on Oct 31, 2022
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Money deducted from bank account but not reflecting in mobikwik wallet

Money deducted from bank account but not reflecting in mobikwik wallet.
Customer support in app is not helpful. Says "there's been a hiccup, meanwhile check internet connection"...
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J
JAGADISHMEHER
Oct 28, 2022
Oct 31, 2022
This thread was updated on Oct 31, 2022
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After 28 days my mobikwik app disable but not resolve my problem

Address:Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

Dear sir
i am jagdish meher register mob no-[protected]
after 28 days my mobikwik app disable but not resolve my problem
all day contact for mobikwik customer care but my problem not resolve
please help me sir
mera appku enable karne keliye
mera passport photo, bank statement, id proff all document send kiya hu but mera problem solve nehi hua hei...
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S
Sateesh kumar v
Oct 28, 2022
Oct 31, 2022
This thread was updated on Oct 31, 2022
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Fraud transition

Address:Kr puram, banglore

I can't use this one but with out my permission they are active my zip payment and done some fraud transition and they are send bill on me. I had already given complete to customer service and they are not resolved that problem....
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M
Mridul Choudhary
from Anjar, Gujarat
Oct 21, 2022
Oct 31, 2022
This thread was updated on Oct 31, 2022
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My is deducted from my account but not received

Hi,

On 19/10/2022 I made a transection of ₹19488.40 Money was deducted from my account but not recieved by reciver I had already complaint about this to customer care but they gave no response
So please try so resolve this issue fast

Thanks & Regards
Himmat...
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R
rahulamrutkar21
from Ahmedabad, Gujarat
Oct 20, 2022
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Regarding refund of deducted amount as payment gateway merchant

Address:Pune

Mobikwik — Regarding refund of the amount needs to be credited
R
rahulamrutkar21
from Ahmedabad, Gujarat
Oct 19, 2022
Oct 20, 2022
Mark as Resolved

Hi Team,

from mobikwik i was about to receive the refund of 5 amounts out of which only 2 are received .after that, i have connected with mobikwik customer care which is very hard to connect and frustating service as its...
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I paid 1977 rs to Myntra on 19 Sept 2022 and the refund was initiated for 749 rs on 5th October to my Bank account via Mobikwik. Order ID # 1215409 [protected] but amount is not added in my account till date....
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R
rahulamrutkar21
from Ahmedabad, Gujarat
Oct 19, 2022
Oct 20, 2022
This thread was updated on Oct 20, 2022
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Regarding refund of the amount needs to be credited

Address:Pune

Hi Team,

from mobikwik i was about to receive the refund of 5 amounts out of which only 2 are received .after that, i have connected with mobikwik customer care which is very hard to connect and frustating service as its having call drops, no call back from customer care .

there are false promises made regarding the resolution time when each time reached to the mobikwik.

they have only one answer...
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S
Shivang Raghuvanshi
Oct 17, 2022
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Myntra refunded the amount but not added in mobikwik wallet

Myntra refunded the amount but it is not reflecting in My Mobikwik wallet ... myntra also gave me the reference no. But mobikwik is not cooperating with me...please help...
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K
Krunal8298
from AHMEDABAD, Gujarat
Oct 16, 2022
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Payment Debited But Order Not Confirm

I have place order rs.799.00 by myntra app. Dated[protected], time:-01:02 pm. I pay rs.799 through payment mode via mobikwik wallet, payment successfully debited in my mobikwik wallet against mobikwik payment id:[protected], but amount not credited in my myntra order also not show order history in myntra app against this payment.
Pl. Refund my amount as early possible.
Krunal shah
[protected]...
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V
Vishalj1978
from Mumbai, Maharashtra
Oct 16, 2022
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Transaction done through Mobikwik but refund not initiated

I had done a transaction through Mobikwik for a purchase through another app. After going through Mobikwik app. I show that I have recv rs 917 which is mentioned in app, but the refund is yet not credited in my credit card or bank account....
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L
Lekshmivinod94
Oct 16, 2022
Oct 31, 2022
This thread was updated on Oct 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not initiated or updated in the website

An order was placed in Myntra with Mobikwik Zip payment. Then I cancelled the order and Myntra credited the amount wirh the original payment method that is the Mobikwik. But the amount wasn't updated in Mobikwik website.

Myntra message-
Hi, we have successfully processed your refund for your cancelled order (order no.121649045227881151801). The ARN number for your refund is[protected] and refund amount is Rs. 473.00....
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